Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on oDesk.

2,196

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015
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Alan W.

Alan W.

Web Design | Web Development | Logo Design

New Zealand - Last active: 5 days ago - Tests: 5 - Portfolio: 13

I offer a range of graphic design, web design and web development services for my clients. I work hard to provide clients, like you, with the best quality projects. It doesn’t matter if you hire me for a small graphic design job – or a large ecommerce website – I won’t stop work until you’re 100% happy with what I do for you. I maintain strong communication with clients at all times, I know it’s important for you to be kept “in the loop”. I also adhere to all deadlines set, allowing for a smooth workflow on every project I undertake. Web design & development I work with an array of content management systems, including WordPress. To date, I have designed over fifty different websites – including ecommerce websites, corporate sites, and lead generation websites. If you’re looking for a professional, attractive website design built on an easy-to-use CMS, I can help you. Logo design I’ve designed an array of logos for my clients, including logos for ecommerce websites, startup businesses and more. Before commencing work on your logo design, I will consult carefully with you to ensure the design embodies your specific requirements. Typically I will provide you with multiple concepts, allowing you to choose the best design for your business. If you’re looking for a professional logo design that won’t break the bank, let me take care of it for you! Graphic design I have a strong track record of providing my clients with quality graphic designs – from letterheads and business cards, to website concepts and infographics. I have a close eye for detail, I’ll work hard until everything looks the way it should – creating a graphic that you’ll be proud of. No matter how big or small your design task happens to be, I’m your man! If you’re caught in two minds about hiring me, why not check out my feedback? You’ll see pages of positive comments from lots of satisfied clients I’ve worked with in the past. I’d really like the opportunity to work on your project, so get in touch now and let’s discuss your requirements.

$40.00 /hr
433 hours
4.84
Janos N.

Janos N.

Prezi Specialist I BA of Interational Business and...

Hungary - Last active: 13 days ago - Tests: 1 - Portfolio: 19

A freelancer Prezi Specialist at your service! Providing Clients with mindblowing and original PREZIs and graphical solutions. For - Business Purposes - Conferences - Tutorials Offered services -Development of unique Prezis from scratch -Edit and upgrade of existing Prezis -Conversion of Powerpoint presentations into Prezi -Conversion of infographics into Prezi -Conversion of Prezis into Videos (Voice-over possible) Communication over Skype.

$18.33 /hr
180 hours
4.85
Zechariah Manning

Zechariah Manning

Building Your Brand ...Smarter

United States - Last active: 4 days ago - Tests: 5 - Portfolio: 1

—Creator of ZM Designz Branding— ■ Personal Website: www.zmdesignz.com ------------------------------------------------------ ► Mission and Vision— • To establish long-term professional relationships with value-driven businesses and individuals. • To effectively communicate the values of my clientele to the market they serve. • To create intriguing and tailored designs that evoke a positive response and a call to action. • To provide timely and prioritized customer service, clearly articulating milestones and project status. • To perform with integrity and purpose in all I design and put my hand to. • To serve with humility and appreciation with all whom I'm privileged to collaborate. • To deliver a product both my client and I will be proud of for years to come. ------------------------------------------------------------------------------------------------------------------------------------------ ► Brief Summary— As a graphic designer, hands-on branding advisor, and creative consultant, I specialize in bringing your business to life. Whether it's creating a brand image from inception, or refreshing the face of an existing business, my goal is to foster a mindset in your clients that calls them to action. Effective communication is a staple of my services. I can be counted on to consistently articulate relevant and important information in a timely fashion. I exceed expectations and provide excellent customer service. I'm really looking forward to serving you and helping you meet your goals. I'm easy going too! ■ More About Me: www.zmdesignz.com/about ------------------------------------------------------------------------------------------------------------------------------------------ ► Office Hours— *(PST) — Monday - Friday, 9am - 6pm (Phone/Chat Appts 10am - 4pm) Saturday, short-hours for rush orders. Sunday, out of the office ------------------------------------------------------------------------------------------------------------------------------------------ ► Referrals— I appreciate referrals. Learn more about how you can benefit: ■ www.zmdesignz.com/about/#referrals ------------------------------------------------------------------------------------------------------------------------------------------ ► Rush Orders— *For Saturday "rush order" accommodations, as well as 24-48-hour immediate turnarounds, a 25% rush fee will be applied. ------------------------------------------------------------------------------------------------------------------------------------------ ► Payment Schedule— Fixed price contracts require a 50% non-refundable down payment, with the remaining 50% due at time of file delivery. ------------------------------------------------------------------------------------------------------------------------------------------ ► Deliverable File Formats— *Adobe's Creative Coud powers my creations, and when applicable, delivers your files in native formats. Please expect all files to be delivered in the following formats: .ai, .psd, .indd, .pdf. Raster formats such as .jpg, .gif, or .png are available for delivery upon request. ■ http://www.zmdesignz.com/#adobe ------------------------------------------------------------------------------------------------------------------------------------------ ► Job Invitations— Though I value and very much appreciate all job invitations and budget ranges, I work hard to provide a top-tier experience for the clients I serve. Before sending me an invite, please take some time and look through my work history to get an understanding of my price-points, the level of service, and the quality of work you can expect when hiring me. All job invitations that fall outside of my general price-points and hourly rates will not be considered. Thank you kindly for your understanding in this regard.

$55.56 /hr
797 hours
4.98
Anil M.

Anil M.

Graphic designer

Nepal - Last active: 19 days ago - Tests: 3 - Portfolio: 8

I'm a Freelance Graphic Designer, artist and Illustrator. More than 6 years i am engaged in this field. I would like to give the best and award winning designs to smart clients. Doesn't matter whether it is small or big business. I have work with many clients which has developed my professionalism. visit www.perfectdesign.co I am: 1. Passionate (I absolutely love what I do) 2. Enthusiastic (I want to learn) 3. Focused (I have the right attitude)

$16.67 /hr
436 hours
5.00
Wessam M.

Wessam M.

Freelance Web Developer

Egypt - Last active: 12 days ago - Tests: 20 - Portfolio: 24

I am a Web Designer & Developer specializing in Responsive Design, front-end, back-end development, Familiar With : Blog/CMS implementation , Facebook , Youtube , Google Analytics ,eCommerce ,E-marketing , SEO . Over the last 4 years, I have developed a wide range of websites using- √ PHP/PHP5,MYSQL, √ HTML/HTML5, √ CSS/CSS3, √ Javascript, √ jQuery, √ WordPress,Joomla √ Photoshop , √ UI / UX Design √ Twitter Bootstrap √ Responsive Web Design WordPress is my most favorite development area. My Major expertise is- √ WordPress Blog development √ PSD/HTML to WordPress theme development √ WordPress theme customization √ WordPress Plugins/widgets development & customization, √ Making custom post type √ WooCommerce √ Membership My objective is to provide professional services in web development and solution. The Customer Satisfaction is my Primary objective and my Goodwill secondary. Seeking long term successful cooperation with the right employer.

$15.00 /hr
83 hours
5.00
Costi C.

Costi C.

Sage CRM Consultant

Romania - Last active: 28 days ago - Tests: 1 - Portfolio: 2

I am a Sage CRM Consultant with 7 years’ experience. I am also Sage registered developer and I have developed two important Sage CRM add-ons which are currently featured on the Sage CRM Marketplace. I have started off my career as a consultant working in Dublin, Ireland for one of the best-known Sage CRM consultancy companies. During this time I gained substantial experience in implementing and managing CRM systems in organizations of all sizes and across a variety of market sectors. I can assist you with absolutely any aspect of your Sage CRM software - Identify customer’s requirements, write functional specification - Consultancy, implementation & customization - Version upgrades, moving CRM to new servers - Develop new add-ons or solutions to meet customer specific business needs - Data migration - Customer service/Technical support - Integrate Sage CRM with third party software

$38.89 /hr
140 hours
5.00
Vanessa Maynard

Vanessa Maynard

Graphic Designer

United States - Last active: 2 days ago - Tests: 2

Vanessa Maynard is an Artist & Designer developing work in many design disciplines. She started studying design on her own since she was a child and dedicated her life to one of her biggest passions: creativity. In 2005, she was accepted to UCLA majoring in Design | Media Arts and graduated in Spring of 2009. Being moved by her own rebel personality, she was responsible for launching many projects in her hometown of Sacramento. As an artist, she has created many alter egos, where she expressed herself in very different ways. Vanessa "No Heart" is her most known, with which Vanessa participated in many freelance works in the music industry. Vanessa Maynard is a new vision, a new way of observing, feeling and showing to the world. Any work outside normal work hours or past deadlines will be billed at double the current hourly rate plus Elance fees. PROUD MEMBER OF THE KEYSTONE DESIGN UNION! Hours: Mon - Fri 8:00 a.m. - 3:00 p.m. PST.

$55.00 /hr
586 hours
4.93
Jeannilyn U.

Jeannilyn U.

Senior Graphic Designer, Web Designer, Photo Edito...

Philippines - Last active: 1 day ago - Tests: 7 - Portfolio: 5

I am an experienced Web and Graphic Designer. I can deal with CSS and HTML and WordPress. I have a strong passion to graphics and design and an Adobe Photoshop expert. I always aim to work with excellence and provide the best quality and professional-looking output with a fast turn around time. I am responsible and always willing to learn new things. Here are some things that I am experienced with and I really love to do: * web page mock-up designs * PSD to HTML/CSS conversion * e-book and book cover designs * business card designs * web icon designs * info-graphics * photo editing and manipulations * internet research * PDF editing/creation * PowerPoint presentations * email / newsletter templates (both mock-up design and HTML/CSS conversion) * email signature designs * logo designing * mobile app design (mock-up) * UI/UX Design * Video Editing * Social Media Page Designs * Brochures and Flyer designs * Webpage design (HTML/CSS) * and a lot more... I can manage using WordPress like creating blogs, updating existing posts and pages and all a lot more about its functionality and features. I graduated a Bachelor of Science Degree in INFORMATION TECHNOLOGY (4yrs) and an E-commerce Programming course (2yrs) at System’s Technology Institute (STI) College. I've been a graphic artist before at PGSR Inc. where I was able to improve my skills in graphics. I am equipped with good knowledge about Adobe Photoshop and Adobe Illustrator. I can also be a VIRTUAL ASSISTANT. I have very good speaking and writing skills in English and Filipino. I can understand a little bit of Japanese language. I can do creative writing and I've got awards in writing during my school days. I have a very excellent skills in all MS Office applications (Word, Excel, and PowerPoint). I can gather information faster and very prompt in meeting deadlines. I can do fast internet research and report finding on specific topics promptly. I can also do SEO and typing jobs efficiently. I am surely diligent, responsible, competent, and excellent person.

$15.00 /hr
582 hours
4.90
Natalia V.

Natalia V.

Content Manager/Customer Servs/Trilingual Speaker/...

United Kingdom - Last active: 1 day ago - Tests: 11 - Portfolio: 10

Over the past 14 years I've been developing my skills in management, design, translation, administrative support, customer service, tech support and sales. I am also a trillingual speaker, Spanish - English - Portuguese. I also have basic knowledge of French and Japanese. I am an interior designer and a craftswoman. I have a small business so I am a multitasker, I do the presentations, photo edition, marketing and brochures. I am a fast learner and a hard worker. My objective is to provide my experience in different fields to the Odesk community and I'm looking forward on gaining new ones. Thank you.

Groups: Zendesk
$22.22 /hr
10,539 hours
4.99
Chao C.

Chao C. Agency Contractor

China Business Consultant / Chinese Marketing Expe...

China - Last active: 12 days ago - Tests: 10 - Portfolio: 18

★WHAT DO I DO? I help businesses, from startups to big names develop optimal solutions for entry and growth in the China market. ※Understanding the China/Chinese market is a challenging task.※ No matter you are considering entering the China market with little or no knowledge about China or you had an established presence in China already, You might need help. The following titles are given by my clients: *China Business Consultant *China Marketing Expert, *Professional Chinese Translator/Copywriter, *China Representative, *Chinese Market Researcher, *eCommerce Website Project Manager, *Global Digital Marketer... ★WHY SHOULD YOU HIRE ME? * 16 years China marketing experience * 12 years Digital Marketing experience, Chinese SEO + SMM, China PPC * China Business Consulting on various sectors and industries. * Internet Entrepreneur with successful experience and learned lessons from failures. * Working under diversified environment and can handle different Chinese cultures. * Had been worked in Shanghai, Hangzhou, Beijing, Guangzhou and Hongkong. ★WHAT'S IN IT FOR YOU? * Easy to Communicate, Quick Response * I had served 1000+ global clients on translation and consulting business * You will get market insights quickly through affordable, but effective methods * You can establish your local presence with ease * You can get truly local Chinese website, suitable to the China market * Your digital marketing will be in the right hands in a long-run, either PPC, SEO or SMM. ★WHAT SERVICES? * China Market Research * Sourcing from China & Exporting to China * Industry Analysis * Feasibility Studies * Market Entry Strategy * Website Localization * Website Development * eCommerce Web Design * Translation & Copywriting * China internet marketing

Groups: oTranslators
Associated with: SinoStep China Consulting
$49.99 /hr
2,497 hours
4.97