** Awarded the Odesk Top 1% of Contractors WorldWide Award for 2013** Over the last 9 years I have developed my skills as a Virtual/Administrative/Executive Assistant doing Project Management, Customer Support, Schedule and Calendar Management, Data Entry, Data Processing, Microsoft Excel and Word projects, Internet Research and more. I have worked for companies like Wal-Mart Logistics, Target Logistics, OsComp Systems, XLNT Brain Sport, Quicktate, DHL, Envoy, and URX. I am seeking opportunities to further the use my skills. I love working with CEO's on start-ups and I am looking for administrative oriented projects and jobs. I also enjoy Excel projects and I know my way around macro's and formulas.I have received several awards, commendations, and recognition for my levels of service, quality, learning abilities, and improvements made to the businesses I serve. I like to consider myself a true Jack-of-All-Trades. I can be reached through Skype and Email, I do not use a webcam.
chat support Job Cost Overview
Typical total cost of oDesk chat support projects based on completed and fixed-price jobs.
oDesk chat support Jobs Completed Quarterly
On average, 158 chat support projects are completed every quarter on oDesk.
Time to Complete oDesk chat support Jobs
Time needed to complete a chat support project on oDesk.
Average chat support Freelancer Feedback Score
chat support oDesk freelancers typically receive a client rating of 4.60.
Working with the BPO business for a number of years had greatly developed my skills for Customer Service handling and has trained me effectively for different fields of business where customer service expertise is widely used. I am seeking opportunities to where i could use these skills without leaving the privacy of my home and still manage to work effectively. I also have skills for Basic and Advanced Data Entry.
Hello! I am an autodidact with 30+ years experience in using computer systems. My focus is on audio and video productions, but I also have great experience in administrating web, mail and SQL servers, network infrastructures. I am also good at technical support via phone and email, translations and web design. Last but not least I consider myself being a voice talent, since I really have a nice voice - so they say ;-) My spoken languages are German, English and Dutch - with a little bit French and Spanish here and there. I am willing to work hard. I am very reliable and will never disappoint my employers.
Kringcle Verzosa Agency Contractor
With extensive knowledge of business processes and principles in providing excellent sales, customer, and technical support services via phone, email, and chat, including customer needs assessment, meeting service quality standards, and evaluation of customer satisfaction. Efficient in executing overall business SOPs and practices, ensuring that set KPIs are consistently met. Capable of managing and monitoring teams involved in the same aspects of customer and support services. I want to be part of a company that is open to suggestions and will give me room to test out my ideas when applicable to the business, offers a good working environment, and provides challenges and opportunities for growth and development, both career- and skill-wise.
Glen Andrew Agency Contractor
I'm the lead video editor in my own multimedia design company called SaaSy Multimedia Productions; where I specialize in company branded video series, screencasts, explainer videos, mobile app and game trailers, whiteboard animation, corporate videos, tutorial videos and e-learning modules. If you need assistance in the post-production stages of your multimedia content, I'm the guy for the job. We provide high-quality, HD BluRay resolution (1080p / 720p) videos packages including voiceovers, intro/outro logo animation, royalty-free background music, Powerpoint / Prezi presentation designs, storyboard, sound / video editing, pre- and post-production work. We also provide graphic designs for print media and corporate branding, and a professional writer on-board our multimedia design team. Please check out our portfolio channels at these links: YouTube: https://www.youtube.com/user/SLLearnProductions/channels Vimeo: http://vimeo.com/channels/saasyscreencasts
je dirige une équipe d'experts travaillant à domicile, on maîtrise différentes taches administratives, bureautiques, techniques et autres sous demande, on offre une qualité de service rapide en français, anglais, espagnol et arabe.
I'm experienced in Game and Software testing aswell as translating english to german. The internet is my second home, so i know where to search and what to search for your web research. I'm also experienced in computer support.
I have years of experience in the BPO or contact center industry as either a Customer Service Representative or a Back Office Agent (administrative support position). My job experiences over the past years honed my English communication and customer service skills. I am comfortable using different communication channels such as phone, email and chat. I have also utilized various ticketing or CRM systems in my previous jobs so learning a new platform will not be a hindrance at all. I am willing to work outside my comfort zone to acquire new knowledge by becoming a virtual assistant. Filipino or Tagalog is my native language, I can translate for you from English to Filipino and vice versa.
I am currently working towards obtaining my MBA, I am also a recent graduate of Texas A&M Univeristy in Commerce in which I obtained my Bachelor of General Studies with a focus in Marketing and Management, and prior to I received my Associates in Science from Eastfield College. Typing is one of my stronger skills at over 80 wpm. I am very creative, hard working, and dedicated to what ever I do. Being a General Studies Major has allowed me to be a very well rounded person and knowledgeable of many things. I am employed full time as a Operations Supervisor for our call center online lending division with my current employer, TMX Finance. As an operations supervisor I oversee all daily operations for online lending team including customer service, quality assurance, repossessions, collections, and tracking all duties and transactions completed. Manage the sales chat team which includes establishing and reviewing a functional business model, analyzing reports, quality assurance, and other duties associated with the chat team. Communicate regularly with compliance and legal teams to ensure regulatory requirements are followed and met. Work directly with multiple SVP’s and VP’s with regards to daily operations, functionality, and development of new processes and policies. Complete PostgreSQL queries, light coding, provide light IT support, extensive use of Microsoft Office(Excel, Word, PowerPoint, and Publisher), and analyze bonus data. Supervise 10-30 call center employees ranging from sales, customer service, collection, and chat team positions.