Customer Service Specialists

Showing 1,674 freelancers

Customer Service Specialists

Showing 1,674 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer Service job posts for project examples or post your job on oDesk for free!

Customer Service Job Cost Overview

Typical total cost of oDesk Customer Service projects based on completed and fixed-price jobs.

oDesk Customer Service Jobs Completed Quarterly

On average, 2,430 Customer Service projects are completed every quarter on oDesk.

2,430

Time to Complete oDesk Customer Service Jobs

Time needed to complete a Customer Service project on oDesk.

Average Customer Service Freelancer Feedback Score

Customer Service oDesk freelancers typically receive a client rating of 4.69.

4.69

Last updated: February 1, 2015

  • Virtual Assistant/ Web Researcher/Data Entry Professional

    Over the past years, I have been engaged to different industries. I have 2 years of experience as a customer service representative and reservation sales agent for US accounts. A College Instructor for 2 consecutive years in a state university … more

    Over the past years, I have been engaged to different industries. I have 2 years of experience as a customer service representative and reservation sales agent for US accounts. A College Instructor for 2 consecutive years in a state university and An Executive Assistant for a year and recently a Project Coordinator for one of the largest construction companies all over Asia. I have also been a Virtual Assistant to different companies and earned a very satisfactory ratings. I am a fast learner, self-motivated, hardworking,dedicated and willing to be trained. I always make sure that the quality of my outputs are always above satisfaction. My Professional Competencies: Good communication skills Customer service Team player Good interpersonal skills Well organized Ability to work under pressure and meet tight deadlines  less

    virtual-assistant email-technical-support data-entry customer-service administrative-support data-encoding phone-support telephone-skills data-mining forum-posting advertising lead-generation internet-research travel-agent call-handling 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 1562 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
  • **Dedicated and hardworking Recruiter who can Project Manage**

    I am currently working as a virtual recruiter, i have had intensive training and many years of experience. This coupled with the fact that i was an Operations Manager (OM) for a mid-sized outsourcing company, makes me believe that i … more

    I am currently working as a virtual recruiter, i have had intensive training and many years of experience. This coupled with the fact that i was an Operations Manager (OM) for a mid-sized outsourcing company, makes me believe that i have the appropriate experience to be a project manager any size of a project.I enjoy a good challenge, and thrive on chaos, which I consider prerequisite attributes for any good provider.  less

    recruiting virtual-assistant internet-research project-management customer-service 00 more less
    • $11.00 HOURLY RATE
    • 4.7
    • 5588 HOURS
    • KENYA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • Audio Editor, MIDI Engineer, Tech Support & Customer Service Rep

    Hello! I seek to utilize my diverse skill set that includes the following: Audio Editing (13 years exp.) MIDI Engineering (16 years exp.) eBay Sales & Customer Service (4 years exp.) Technical Support (2 years exp.) I have great attention to … more

    Hello! I seek to utilize my diverse skill set that includes the following: Audio Editing (13 years exp.) MIDI Engineering (16 years exp.) eBay Sales & Customer Service (4 years exp.) Technical Support (2 years exp.) I have great attention to detail and work quickly and cleanly. See my employment history and portfolio for more information.  less

    audio-production audio-editing audio-restoration midi sound-forge cakewalk-sonar technical-support customer-service customer-support proofreading 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 207 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 21 TESTS
  • BPO - Business Management-Customer Service-Sales-Technical Support

    With extensive knowledge of business processes and principles in providing excellent sales, customer, and technical support services via phone, email, and chat, including customer needs assessment, meeting service quality standards, and evaluation of customer satisfaction. Efficient in executing overall business … more

    With extensive knowledge of business processes and principles in providing excellent sales, customer, and technical support services via phone, email, and chat, including customer needs assessment, meeting service quality standards, and evaluation of customer satisfaction. Efficient in executing overall business SOPs and practices, ensuring that set KPIs are consistently met. Capable of managing and monitoring teams involved in the same aspects of customer and support services. I want to be part of a company that is open to suggestions and will give me room to test out my ideas when applicable to the business, offers a good working environment, and provides challenges and opportunities for growth and development, both career- and skill-wise.  less

    administrative-support project-management internet-research data-entry transcription software-testing customer-service chat-support internet-surveys technical-support 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 94 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
    ASSOCIATED WITH:
  • Pen and paper - best thinking tools!

    As a recent graduate from Birmingham City University, with a BA honours degree in Theatre, Performance and Event Design, I have undertaken several internships and programs within internationally operating art organisations and trend consultancies. These placements have enabled me to … more

    As a recent graduate from Birmingham City University, with a BA honours degree in Theatre, Performance and Event Design, I have undertaken several internships and programs within internationally operating art organisations and trend consultancies. These placements have enabled me to develop not only specific performative and design industry experience, but also a valuable and transferable skill set in this fast-paced sector. During my studies I have been heavily engageing with other disciplines such as graphic design, photography and fine art, which have informed my work as scenographer. My current work focuses on the innovative application of my design skills in order to create great customer experiences. May it be in shape of a poster, set design, video or simply a logo.  less

    adobe-creative-suite adobe-photoshop adobe-indesign adobe-after-effects yoga keynote infographics photography storyboarding video-editing logo-design business-card-design art-direction art-curation translation-english-german translation-german-english customer-service 00 more less
    • $16.67 HOURLY RATE
    • 4.9
    • 88 HOURS
    • AUSTRALIA
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 7 TESTS
  • TRANSCRIBER, BLOG/ARTICLE WRITER, BPO, CUSTOMER SERVICE RELATIONS

    I have been part of the Business Process Outsourcing industry specializing in CUSTOMER SERVICE, OUTBOUND AND INBOUND SALES, and DATA ENTRY / DATA MANAGEMENT aspect for the past EIGHT (8) YEARS and have handled accounts such as Orbitz.com, Amazon.com … more

    I have been part of the Business Process Outsourcing industry specializing in CUSTOMER SERVICE, OUTBOUND AND INBOUND SALES, and DATA ENTRY / DATA MANAGEMENT aspect for the past EIGHT (8) YEARS and have handled accounts such as Orbitz.com, Amazon.com, CheapTickets.com and Integrity Staffing Solutions. I have trained personnel for these clients in the area of recruitment, travel management, and data entry. I have FLAWLESS ENGLISH PROFICIENCY including WRITTEN AND SPOKEN ENGLISH SKILLS and am an internationally certified TEACHER OF ENGLISH TO SPEAKERS OF OTHER LANGUAGES(TESOL). I have been doing SPEECH COACHING, DOCUMENT EDITING, TRANSCRIPTION, DOCUMENT AUDITING,and PROOF READING for CALL CENTER and other OFFSHORE clients. I am an EXPERIENCED BLOGGER and also a SEARCH ENGINE OPTIMIZATION practitioner. I also have prior experiences in MARKETING, GRAPHIC DESIGN including BUSINESS LOGO DEVELOPMENT, and LANGUAGE TUTORIAL.  less

    data-entry customer-service translation transcription blog-writing article-writing recruiting proofreading editing voice-over logo-design 00 more less
    • $4.99 HOURLY RATE
    • 5.0
    • 24 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 4 TESTS
    ASSOCIATED WITH:
  • Leads Projects And People

    I've lead teams and oversaw large IT projects and logistics/supply chain implementations for customers such as GE, Lockheed Martin, Tyco International and Motorola. I've presented to groups as small as 2-3 people and as large as 300 … more

    I've lead teams and oversaw large IT projects and logistics/supply chain implementations for customers such as GE, Lockheed Martin, Tyco International and Motorola. I've presented to groups as small as 2-3 people and as large as 300 hundred. I've trained people on the use of software in groups as small as 5 and as large as 50. I thrive working in a client facing environment. On the technology front, I appreciate aspects such as project management, systems integration and training. I enjoy optimizing websites and blogs for search engine optimization and integrating the same with various social media tools. I can also write website copy. I also love photography. There is nothing like a photograph that captures a specific moment in time. Nothing else comes close to replicating it. I use a camera to tell stories. Specialities Creative: Project management, content editing, software training, conference photography, headshot photography, portrait photography, SEO, web copy Technical: Lotus Domino, Lotus Notes, Wordpress, Basecamp, MS Office, Microsoft Project, Microsoft SQL Server, Cognos, SQL, iSeries-AS/400 operations, Adobe Photoshop, Adobe Lightroom, AS400, AS2, EDI, XML  less

    blog-writing business-continuity-planning project-management customer-service adobe-photoshop adobe-lightroom copywriting 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Quality Specialist | Researcher | Technical Writer | Photographer

    With almost a decade of experience in providing excellent customer service to customers, partners, and clients globally, where I developed various skills in customer handling, information technology, and arts/designs, I'm very much excited to provide my customer service … more

    With almost a decade of experience in providing excellent customer service to customers, partners, and clients globally, where I developed various skills in customer handling, information technology, and arts/designs, I'm very much excited to provide my customer service, technical and creative skills to clients here in Odesk and achieve an excellent performance that would further lead to opportunities for growth and learning.  less

    photography microsoft-dynamics microsoft-powerpoint microsoft-word microsoft-excel mysql php html adobe-captivate adobe-photoshop photo-editing photo-manipulation technical-support technical-documentation software-testing customer-support data-entry graphic-design customer-service internet-research copywriting email-technical-support email-handling chat-support helpdesk-support sql photograph-color-correction editing 00 more less
    • $4.76 HOURLY RATE
    • 5.0
    • 92 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
    ASSOCIATED WITH:
  • Experienced Consultant, Writer and Graphic Medic

    Have you ever hired a designer to create the perfect work but they didn’t quite capture your vision? Did you find the ideal freelancer but they had to bail out before finishing the project? Were you satisfied with your … more

    Have you ever hired a designer to create the perfect work but they didn’t quite capture your vision? Did you find the ideal freelancer but they had to bail out before finishing the project? Were you satisfied with your contractor but the agreement didn’t include revisions and you need a change made yesterday? I can fix that for you, stat. My specialty is doctoring, editing, retouching, re-creating and otherwise improving designs using Adobe Photoshop and Illustrator. I draw my own elements, find great stock and match your layout to make that almost-perfect image into exactly what you were looking for. That’s not all though. I also write high quality, well-researched keyword-rich content, edit and proofread existing written work, offer exceptional customer experience support and training, and provide many other solutions for the enrichment of your business. If you experience the occasional emergency that requires an experienced graphic medic or if your workload is overflowing and you need someone who knows how to triage, save me as a favorite or hire me today!  less

    customer-service administrative-support supervisory-skills clerical-skills virtual-assistant adobe-photoshop adobe-illustrator graphics-programming image-editing graphic-design print-design logo-design photo-editing internet-research data-analysis proofreading article-writing business-writing blog-writing creative-writing microsoft-excel microsoft-word microsoft-powerpoint medical-transcription notary-public english-tutoring teaching-english 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 780 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 16 PORTFOLIO ITEMS
    • 29 TESTS
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