Helpdesk Support Freelancers

Showing 100 freelancers

Helpdesk Support Freelancers

Showing 100 freelancers

  • Data Entry, Personal Assistant

    Hello, my name is Eva. I have a Bachelor's Degree in Web Design and a MBA. I can build websites, create brochures, presentations, and publisher content. I have excellent typing, spelling and grammar skills and am extremely proficient in … more

    Hello, my name is Eva. I have a Bachelor's Degree in Web Design and a MBA. I can build websites, create brochures, presentations, and publisher content. I have excellent typing, spelling and grammar skills and am extremely proficient in Microsoft Office. I am MS Excel certified with Microsoft. I type 85wpm and have a complete office setup in my home. I am a creative person who thinks outside the box to solve problems that others have given up on. I give great attention to detail and am somewhat of a perfectionist. My vast experience in many different areas make me a great addition to any company.  less

    blog-writing data-entry microsoft-excel web-design helpdesk-support customer-support 00 more less
    • $8.89 HOURLY RATE
    • 4.4
    • 75 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Mechanical Engineer, Customer Support Representative, Translator

    I'm looking forward to fulfill such tasks as Customer Service Representative, technical writing, translation from and to Albanian, English, Italian, Russian languages, data entry, inventory and supply chain managing. In my work as engineer I've very often made … more

    I'm looking forward to fulfill such tasks as Customer Service Representative, technical writing, translation from and to Albanian, English, Italian, Russian languages, data entry, inventory and supply chain managing. In my work as engineer I've very often made use of AutoCAD for different drawings, mostly 2D. I'm Albanian with a sound knowledge of English, Italian, Russian languages. I've the title European Railway Engineer. I'm diesel-electrical locomotive engineer. I've also a successful experience with automotive industry (managing the Warranties and Spare Parts for different auto brands). I have participated and discussed in international railway meetings and I've organized myself such events. In some such events I've made simultaneous translation. I've very good PC skills. I've created three MS Access databases for two different companies. One of the databases includes VBA code as an interactive database for passenger trains timetable. I've created different PowerPoint presentations.  less

    helpdesk-support ebay-motors autodesk microsoft-excel microsoft-access microsoft-powerpoint microsoft-visual-basic 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 6983 HOURS
    • ALBANIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 25 TESTS
  • Writer / Editor / Marketing Strategist

    I specialize in writing and editing for copy and content. While Vice President Marketing for ASEAN Affairs magazine, the one and only publication specializing on ASEAN distributed to five continents, my proofreading and editing excellence were used on each issue … more

    I specialize in writing and editing for copy and content. While Vice President Marketing for ASEAN Affairs magazine, the one and only publication specializing on ASEAN distributed to five continents, my proofreading and editing excellence were used on each issue as the final arbiter for copy and content. As an editor for International News Editing, I edited features and articles for Bernama (Malaysia), The Nation (Thailand), The Kuwait Times, and The Straight's Times (Singapore). As an Advanced Communicator Silver with Toastmasters International, I was a national leader in Thailand where I served as Area Governor. I have lived in four countries on four continents; England, Australia, America, and Thailand . I presently reside in Bangkok.  less

    business-writing editing copy-editing magazine-layout proofreading customer-service helpdesk-support 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 4484 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 10 TESTS
  • Guest Service/CSR/Talent

    My experience as a Customer and Guest Service Rep. allowed me to work in different environments not only in my country. Opportunities to work in the United States of America gave me the knowledge I need to keep moving on and achieve everything I want to be in my life.

    customer-service customer-support seo link-building article-writing voice-talent email-handling email-technical-support helpdesk-support 00 more less
    • $7.78 HOURLY RATE
    • 4.9
    • 232 HOURS
    • DOMINICAN REPUBLIC
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Experienced VA / Video Editor / Customer Service Associate / PM

    I have been working in a BPO (Business Processing Outsourcing) Company for 5 years now. Our business specializes in background screening Investigation for company hires of our clients. Currently I'm a Systems Support Analyst providing support to users of … more

    I have been working in a BPO (Business Processing Outsourcing) Company for 5 years now. Our business specializes in background screening Investigation for company hires of our clients. Currently I'm a Systems Support Analyst providing support to users of the system, process training and project management. In addition, I have experience in customer relations, company research information and data entry jobs. Projects in Odesk: - School and company contact research - Basic mobile application report trend - Mobile Application testing - Mobile App description writing - Simple Video Editing (Youtube and Window Movie Maker) I am now seeking opportunities to actually be of service in whatever job that is in relation to my background and experience.  less

    data-entry internet-research helpdesk-support tumblr email-technical-support technical-support telephone-skills facebook-api twitter-api 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 475 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 13 TESTS
  • Professional Personal Assistant / Communications Specialist

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking … more

    Delivering high quality work with deadline orientation, I aim to accomplish the task in the best manner possible. I believe in establishing a business relationship that's based on professionalism and honesty. As a team player I'm a hardworking and dedicated contractor who wants to become part of a growth-oriented firm. I have vast experience in various fields which were needed for working as a PA. Here are just a few: → Classified ad posting (Kijiji, Craigslist etc.) → Sales (eBay and similar sites) → Data entry (Microsoft Excel) → Calendar organization (Evernote, Google Docs, etc.) → Project Management (Podio, BlueCamroo, Zoho) → CRM (Infusionsoft, Zoho) → Transcription (Express Scribe) → Translation (English, Croatian, Serbian) → Customer support (RingCentral, five9) → Email and Call handling (2 years of experience) → Marketing research (Customs and Import duties and a lot more) → Graphic design (Adobe Photoshop, Corel Draw) → Video editing (Sony Vegas, After Effects) → 3d Modelling (Cinema4D) → HR Manager (sourcing candidates from oDesk and similar sites) → Recruiter (Hiring and paying workers) → Web design (Joomla) → Real estate research (Prices of property and fees for listing as well as sites for listings) → eBay (Listing and selling as well as maintaining perfect feedback) → PayPal → Amazon (Reviews) → iTunes (Reviews & Game/App descriptions) → Google Play Store (Reviews & Game/App descriptions) etc. Hiring me means hiring one of the front-row candidates for the job. Thank you for taking the time to check out my profile.  less

    helpdesk-support seo call-center-management virtual-assistant adobe-photoshop customer-service email-technical-support microsoft-word microsoft-excel transcription 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 1442 HOURS
    • CANADA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 14 TESTS
  • Remote IT-computer, technical-support,server-administration, VMWare

    I'm a highly motivated problem solver with several good years of experience. I am Microsoft certified, currently holding the MCP and preparing to take the MCSE exams. Previous work: Responded to incoming technical support calls for ~30 mid to … more

    I'm a highly motivated problem solver with several good years of experience. I am Microsoft certified, currently holding the MCP and preparing to take the MCSE exams. Previous work: Responded to incoming technical support calls for ~30 mid to large sized companies. Managed a fixed schedule while taking incoming support requests. Provided troubleshooting on Win 2003, Win 2008 and Win 2012 Servers running Citrix, VMware, ADFS, O365, Exchange, Windows Terminal Services, All versions Windows OS and Mac Workstations. Experience in migrating Exchange to O365, handled Cutover and Hybrid migrations. Network troubleshooting on Cisco, SonicWALL, and Cyber configurations and VPNs. Worked with Microsoft Partner Support and many of the largest IT hardware/software vendors. Utilized Autotask and Connectwise ticketing system.  less

    microsoft-active-directory microsoft-exchange-server helpdesk-support windows-xp-administration dhcp virus-removal computer-networking windows-administration dns 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 364 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 7 TESTS
  • Client Relations / Customer Support Professional (Chat/Email)

    I am looking for opportunities to work with a company or institution that offers me a consistently positive atmosphere where I can utilize my knowledge and experience in the administrative support, data management and customer service field, which includes but … more

    I am looking for opportunities to work with a company or institution that offers me a consistently positive atmosphere where I can utilize my knowledge and experience in the administrative support, data management and customer service field, which includes but not limited to: word processing, transcription, professional chat and email response handling, customer support, and the ability to maintain accurate sensitive and confidential client information. I look forward to learn more things which will strengthen my skills as I contribute with the company's progress. I’ve been providing Customer Service experience for the past 6 years and have proven a good level of interpersonal and communication skills. I’m flexible, fast learner, committed and dedicated to my work. I believe in exceptional customer care standards. Typing speed: 45 WPM. I am a Computer Technician graduate and have proficiency in both Hardware and Software technical support areas. I have support Dial-Up Internet Service and a large computer manufaturer in the US. I am well trained to troubleshoot while utilizing knowledgebase resources to walk-through customers to verify symptoms of the issue and to ensure proper definition of resolution with timely documentation of everything that transpired. SKILLS and EXPERTISE: - MS Office Applications: Word, Excel, Power Point, Outlook, OneNote - Browsers: Internet Explorer, Mozilla Firefox, Opera, Google Chrome - Operating Systems: Win 98/2000/XP/Vista and Win 7 - Server Administration / Active Directory - Software and Hardware Maintenance/Installation/Repair > Setup & Install Applications > Diagnose & Repair Common Problems > Virus, Malware & Spyware Removals > PC Optimization & Cleanup > Wireless Network Connectivity > Network Printer Setup > Back Up and Recovery - Ticketing Systems: Remedy, Delta (Oracle), HEAT (Citrix), RightNow - Social Sites: facebook, twitter, google+, tumblr, LinkedIn, and many more - Email Services: Yahoo! Mail, Gmail, Juno, Netzero - Online Tools: Google, Google Search, SkyDrive, DropBox, Google Drive, Google Docs, Magento, Zopim  less

    email-technical-support microsoft-excel microsoft-word helpdesk-support virtual-assistant internet-research chat-support email-handling customer-service 00 more less
    • $4.67 HOURLY RATE
    • 5.0
    • 1107 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 11 TESTS
  • Solution Expert / ITSM Consultant / Project Manager

    Experienced, motivated and results-oriented IT Professional with more than 7 years of proven achievements in IT Performance and Management involving infrastructure management, system administration and development, multi-tiered technical support, process analysis, and project transition management. ​ Expert in providing IT services … more

    Experienced, motivated and results-oriented IT Professional with more than 7 years of proven achievements in IT Performance and Management involving infrastructure management, system administration and development, multi-tiered technical support, process analysis, and project transition management. ​ Expert in providing IT services and solutions as well as developing new processes through ongoing maintenance, defect resolution and enhancement solutions for multiple sites and areas of various multinational corporations. ​ Recognized for attention to detail, adherence to standards and expert technical background; proficient in piloting diverse teams across multiple organizational levels and through international boundaries to achieve and exceed client expectations. Accurately combine excellent technical and analytical abilities with awarded customer service skills. IT Service Management: ServiceNow Solution Expert / BMC Software ITSM Suite Consultant / Project Manager.  less

    itil itsm saas html mysql project-management technical-documentation technical-support helpdesk-support customer-service 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 327 HOURS
    • MOROCCO
    • LAST ACTIVE
    • 15 PORTFOLIO ITEMS
    • 7 TESTS
  • Technical Support Representative / Remote Desktop and VMware Support

    I am Matt, an experienced technical support person who have more than 9 years of I.T. experience in the field of call center and banking industry. Part of my current responsibilities in a bank institution is to provide Level … more

    I am Matt, an experienced technical support person who have more than 9 years of I.T. experience in the field of call center and banking industry. Part of my current responsibilities in a bank institution is to provide Level 3 support to VDI users in the Asia Pacific Region. we support VDI (VMWARE) , and application issues via mail, remote connection , and through phone. My expertise is on vmware/VDI and desktop support and I am also well versed in PC hardware troubleshooting, Virus removal, computer networking, internet issues, isolating computer slowness, etc. I have previous teaching experience as well and I can teach computer technical related subjects. My work experience includes 1.5 year as an I.T. instructor; 5 years as Level 2 technical support engineer ; and currently 3 years as a VDI level 3 support . You can check out my communication skills through my sample youtube videos at http://www.youtube.com/user/saolmatt/videos.  less

    vmware-administration vmware-esx technical-support chat-support helpdesk-support customer-support itil citrix-xenserver 00 more less
    • $3.89 HOURLY RATE
    • 5.0
    • 25 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 6 TESTS
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