Customer Service Specialists

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 2,750 Customer service projects are completed every quarter on oDesk.

2,750

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.70.

4.70
Last updated: April 1, 2015
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Peter A.

Peter A.

Danish Supporter

Philippines - Last active: 26 days ago - Tests: 7

I am a native Danish speaking Customer Supporter/ CSR /Adminstrator that is very reliable, trustworthy and flexible. I also do audio transcription from Danish to English. I am a goal oriented person and can work with minimal supervision. I give 100% undivided attention to my work. Quality is my prime objective in every task that I do.

$20.00 /hr
3,479 hours
4.97
Rahul H.

Rahul H.

Project Manager / IT Consultant

India - Last active: 1 day ago - Tests: 34 - Portfolio: 13

Seasoned IT Professional with extensive experience in Software Development, Database Technology, Project Management & Business Analysis. An innate ability to always remain on top of the situation has helped me to establish a track record where I have not missed out on a single deliverable. Core Technology Areas - Data Warehousing & Business Intelligence Tools - SSIS, SSRS, SSAS, Crystal Reports - Development of Triggers, Stored Procedures using T-SOL in MSSQL Server - Designing databases - Conceptual & Physical schema - .Net framework 3.5 & 4 - Asp.net, Web Worms, C#, Ajax, Web Services, Win Forms - ORM- LINQ, Entity Framework. nHibernate - Use Cases, UML Artifacts, MS-Visio, Wireframing tools - MS-Access, VBA Abilities - Orchestrating total solutions from requirement analysis to testing and implementation. - Proven experience in project management, risk analysis & successfully leading teams - Interfacing with clients - both pre & post sales Strengths - Ability to think out of the box within defined and accepted methods of execution and delivery

$35.00 /hr
4,468 hours
4.96
Hector Bravo

Hector Bravo

IT Expert - Project Manager - PMP, ITIL, VCP, MCSE...

Panama - Last active: 1 month ago - Tests: 13

Design, Plan, Implement and Support for: - Windows Azure / Amazon EC2 - Microsoft Lync - Microsoft Sharepoint - Microsoft Exchange - Microsoft SQL Server - Microsoft Active Directory, ADFS - Microsoft Dynamics CRM - Windows Server / Hyper-V - Microsoft ISA/TMG/UAG - Microsoft SSCM, SCVMM, DPM - Microsoft Office 365 - Voice Integration with Lync - VMWare vSphere / ESXi - VMWare Site Recovery Manager (SRM) - Veeam Backup & Replication

$33.33 /hr
930 hours
4.56
Marc B.

Marc B.

Sr. IT/Software Development (Project) Management

Italy - Last active: 1 day ago - Tests: 10

- Sr. QA Engineer - Sr. Project / Program Manager / Scrum Master - Sr. Business Consultant After years of experience in Management in both the Software Development and IT industry, I want to expand my horizon at my level of expertise. I'm more geared towards management of technical staff and/or projects. In this setting I have experience in a lot of different specialties (QA, Customer Support, Web Development, Development, IT, Production, Client Management, and others). I'm comfortable in a lot of environments, but I like to be able to use my own management style that is more aimed in managing through positive experiences, openness and coaching and training. I'm definitely not a supporter/believer of managing with an iron fist. My main aim is always to create a positive and productive environment in which people can feel happy and flourish, as opposed to being stressed and strained. I learn quickly and I'm flexible and precise in my work. I have experience with multiple cultures and am a good communicator. For details on my experience, see my LinkedIn profile at: http://it.linkedin.com/pub/marc-baas/19/825/96b/

$50.00 /hr
5,122 hours
5.00
Eashani Rodrigo

Eashani Rodrigo

IT & Business Consultant (&expert in presentations...

Sri Lanka - Last active: 1 day ago - Tests: 10 - Portfolio: 13

My domain of knowledge covers the fields-: IT , Business & Marketing Management & Organizational Psychology. I have gained my experience and knowledge in IT Service Management (ITSM), IT Marketing and Business Analysis areas working in IT Industry. I am experienced in business management, marketing and sales, online marketing, business consultancy and online research. Specialties: -- IT Service Management (ITSM in relation to ITIL) -- IT Marketing Management -- Online Marketing Management -- Project Management -- Business Management -- Organizational Psychology/ Business coaching -- Neuro-Linguistic Programming (NLP) Skills -- PowerPoint Presentation Designing (Business, Educational, Training) -- Presentation Video production ( PPT to Video using Camtasia) -- Marketing Material Preparation ( Presentations, Flyers, Brochures, Videos) -- Business Profiles / Business Proposals / Marketing Proposals/ Sales Proposals and Other Business Documents preparation -- Website content writing -- Online Research -- Process diagrams, flowcharts designing (using MS Visio) -- Personal Coaching Academic Background *** Bachelor's degree (B.Sc. (Hons) in IT Management) *** *** Masters Degree (M.Sc. in Business Psychology) *** As a successful academic I am skilled in: -- Article Writing -- Academic Writing -- Preparation of Online Tutorials ( Knowledge area : Business Psychology, Business Management, Marketing, Online Marketing, IT, ITSM, ITIL, Leadership, Change management and Neuro-Linguistic Programming [NLP]).

$20.00 /hr
1,703 hours
4.98
Costi C.

Costi C.

Sage CRM expert

Romania - Last active: 21 days ago - Tests: 1 - Portfolio: 2

• Consultancy, implementation & customization of the Sage CRM software • Develop new Sage CRM Add-ons and solutions to meet customer needs • database design, database and SQL server administration • data migration - migrating table structure and data from various sources Access, CSV/Excel, Oracleto MS SQL • identify customer’s requirements, write functional specification • customer service/technical support • integrate SageCRM with financial software like QuickBooks or Sage ACCPAC,integrate Sage CRM with websites for lead generation or website membership, integrate Sage CRM with email clients like Lotus Notes for email, tasks, scheduled meetings and contacts filing, many other integration points • Key technologies : ASP, C# for .NET, MSSQL, IIS, HTML, CSS, Javascript, jQuery, XML/XSLT

$38.89 /hr
140 hours
5.00
Fawn Rhodes

Fawn Rhodes

Affordable, Dependable and Professional Virtual As...

United States - Last active: 3 months ago - Tests: 4

I’ve worked in the telecommunications industry for six years, five plus years retail customer service experience and approximately 10 plus years within Office Administration. I am positive I am fully equipped to help your organization reach their goals, while simultaneously affording me professional growth opportunities. Familiar with US/Canadian Administrative Law

$14.44 /hr
243 hours
5.00
Greg Farkas

Greg Farkas

Sales Manager/Telemarketing/Appt. Setting/CSR/VA/F...

United States - Last active: 06/19/2014 - Tests: 3

I am an experienced call center manager. I've been working for 14 years in a call center industry and I am the BEST in what I do. I consistently received superior performance evaluations for my contribution to our team's successful sales record. Also, I have strong problem solving and resolution tactics. I can assure you that I will become an asset to your company and help you maximize your profit.

$23.33 /hr
161 hours
5.00
Vladimir M.

Vladimir M.

linux and windows system administrator

Serbia - Last active: 2 months ago

I have started working on server administration 9 years ago, at both windows and unix platform. So far I have 7 years experience with WHM/plesk. also I help clients with windows/unix desktop environments, their boards, blogs, cms, etc. and i am providing security services for them. My present occupation is IT consulting, especially for new companies on start-up, representing complete IT solutions and realizations.

$16.67 /hr
9 hours
5.00
Maxim N

Maxim N

IT Consultant / Project Manager

Czech Republic - Last active: 04/25/2013 - Tests: 7

Experienced IT Consultant and Project Manager with over 8 years of technical experience in cross-platform environments including designing and maintaining various software solutions. For the last 4 years I have been working as a Project manager in different international companies. I specialize in PMI project management method. I managed complex multimillion projects: Deployment of Automated Identity and Access management system based on IBM Tivoli Identity Manager; Implementation of Remote Access Service based on Juniper Junos devices, Lotus Messaging Service Queue applications transition; also various projects related to the HW delivery, extension or replacement and software upgrades with data migrations. I offer high quality IT Services(operating system administration, network design, support and troubleshooting, users training and customer support) and full scope of project management starting from initiation and going through planning, executing, controlling and closing. Maintenance of Project Control book with all project specific documents.

Groups: oTranslators
$22.22 /hr
1 hours
4.75