I am a native Danish speaking Customer Supporter/ CSR /Adminstrator that is very reliable, trustworthy and flexible. I also do audio transcription from Danish to English. I am a goal oriented person and can work with minimal supervision. I give 100% undivided attention to my work. Quality is my prime objective in every task that I do.
Technical Support Job Cost Overview
Typical total cost of oDesk Technical Support projects based on completed and fixed-price jobs.
oDesk Technical Support Jobs Completed Quarterly
On average, 198 Technical Support projects are completed every quarter on oDesk.
Time to Complete oDesk Technical Support Jobs
Time needed to complete a Technical Support project on oDesk.
Average Technical Support Freelancer Feedback Score
Technical Support oDesk freelancers typically receive a client rating of 4.60.
MODx Revo/Evo developer. Over the last 9 years of working in web developing industry. I have experienced as team working (including team leader position) as well as independent freelancer. Now scope of my professional interests range from light-weight web sites to highload portals and startups. In recent years I'm developing sites mostly based on MODx CMS/CMF, but i also worked with other frameworks: Zend Framework, osCommerce, UMI.CMS, Bitrix, WordPress, Joomla and about 3-5 self-made nameless CMS. Also I have strong expirience in integration of 3rd party applications, payment systems API (Card gateways, PayPal, SMS gateways, WebMoney, Yandex.Money, RBK.Money, Money[at]Mail.ru, Qiwi), websites optimization (according to GTmetrix and Google Page Speed Test). In addition, I possess high-quality 2 years expertise in software and web testing. At your service!
WORDPRESS Expert and Certified ITIL / MCSA / MCSE / MCITP System administrator with extensive Microsoft and Linux OS / LAN / Wan knowledge and more than 2 years management experience in one of the world leading Multinational BPO company according ITIL service management standards. Working cross-functionally with a customer focused, multi-site environment, identifying and meeting demands, KPI and SL targets, generating sales leads, developing customer relationships. Highly skilled in supervision, technical training and troubleshooting of wide range networking devices. Experienced in Wordpress/Joomla sites migration, development, configuration, optimization. Working with various plugins and widgets, customizing content display, building interactivity and community, implementing online advertising, making a SEO friendly website, enhancing usability and accessibility, managing maintenance, improving security, editing roles for your users to meet your needs or creating new roles.
Mr. Monoranu is a systems engineer, specializing in on-demand software and cloud computing solutions. He also has proven experience in the development and maintenance of GIS and business intelligence software solutions. He currently holds the position of System Engineer at Devfactory, providing technical know-how and maintenance for a number of different SaaS applications and cloud environments. He has held this position since graduating with an engineering degree in Computer Science.
I'm a System Administrator with 5 years of experience. Also, I have couple cPanel certificates: https://university.cpanel.net/c-summary.php?code=zzqd-532226 Currently I'm FreeLancer I can very quickly master the new system, suggest some alternative solutions etc. I'm young and experienced Linux Administrator. I can help you with server installation/configuration, recommend some hosting providers etc. I like to learn new technologies or improve my knowledge with old ones. I don't bid projects which I won't be able to complete as others do.
I am a MCSE and MS Exchange Specialist with more than ten years of experience in IT and more than 7 working directly with MS Exchange Systems (2000/2003/2007), in multi-site infrastructure, working in different areas including: Network Design, Infrastructure, Troubleshooting, Wifi, VPN, Security and more. Extended specifications of my career are available in my resume. Out of the technical matter, I consider myself a very patient person which is good for dealing with strong client’s attitude. I’m very Emphatic with people needs, which is ideal for understanding and fulfill their requirements. I have a very good typing skill which is ideal for Help Desk positions and allows me to complete reports, memos and e-mail a lot faster than regular people. I’m a very proactive and also an excellent teamwork kind of person, allowing me to work in very complex scenarios even assisting untrained users to perform advanced IT tasks and achieving the goals.
I'm System Administrator for more than 14 years, managing HP-UX and Tru64 Unix, Windows 2008/2003 and Linux systems and their Internet services (Web/Database). I'm also experienced with TCP/IP networking (routing and switching) and Network security, such as firewalls, IDS/IPS, web content-filtering, anti-spam and corporate anti-virus servers. Do you want someone who actually solves your problems? has strong communication skills? with experience integrating solutions? I can help you and your business to move forward getting the results you want and more. I'm also well-versed in English language and grammar, and I'm an experienced English to Spanish translator, having worked for Odesk clients and outside clients. I can even translate for you on-the-fly! Lastly, I'm a writer (one of my passions). I write articles regularly on a couple of websites, and I can write quality articles for you almost about anything. If you want me to make a difference for you or your business, we need to talk.
Expert in Infusionsoft: High Level Marketing Automation, Campaign Builder, E-commerce, Customer Hub, Wordpress integration, Reporting and more. Over 5 years on oDesk more than 2,200 hours, over 55 jobs with a 5 Stars feedback I have launched and maintained several Infusionsoft applications implementing complex campaigns and marketing automation successfully. I have also integrated the app with Customer Hub and Wordpress. I can now help you and your business grow by doing the same. 18 yrs of IT experience with all size companies. Large as AT&T, Monterrey Tech, CEMEX & Microsoft. Medium and Small like Propel Consulting, SchulzBusiness, Pure Salt Design, etc. I've won top awards. I enjoy assisting others in solving any problems they may have, be it service, technical, information or support related. I have the knowledge, experience, skills, qualifications and drive needed. I'm also an expert in VBA MACROS EXCEL and WORDPRESS because I truly find it a challenging & rewarding field. My Database background offers an advantage in better understanding today's expanding information technologies. However I'm very versatile and I have successfully perform other tasks like administrator assistant, project manager, bookkeeping, logistics, etc. Because of my experience, education (Computer Engineer / Masters in Computer Science), desire, skill base, not to mention my extremely high rate of typing, I am able to accomplish any number of different job assignments accurately, above expectations remarkably fast, most within a mere matter of hours. I prefer to choose only jobs I enjoy doing, therefore I know I'll do the job right fast. Only in this way does everyone benefit. Excellent oral & written communication, troubleshooting, problem-solving, organizational skills, with the ability to effectively interact in all levels of management & customer bases. Manage multiple customer cases simultaneously, provide regular progress updates to customers & management. Ability to think strategically & outside the box while presenting technical concepts & actions in a clear manner to management or customer clientele. 100% fluent in Spanish & English, able to translate and/or transcript in either.
I have more than 5 years working as a Linux systems administrator specializing in management for cPanel based servers in both virtual and dedicated environments. Stronger areas: Operating Systems: CentOS / Fedora / CloudLinux Control Panels: cPanel / Direct Admin / SolusVM / Kloxo Billing Systems: ClientExec, WHMCS, HostBill Database: MySQL / MariaDB Web Server: Apache / LiteSpeed / Nginx Virtualization: OpenVZ / XEN / KVM Various Others: cPanel DNS Clusters, Any work including the following: Initial setup of the server which includes configuring software/hardware raid, disk partitioning(LVM as well) Installing OS, Control panel, hardening/optimizing the server including firewall, rebuilding Apache / PHP, setup private name servers, migrating accounts to the server, ensuring all sites are working and make adjustments to server if necessary, make further optimizations to server to best fit the current environment.