Helpdesk Freelancers

Browse Helpdesk job posts for project examples or post your job on oDesk for free!

Helpdesk Job Cost Overview

Typical total cost of oDesk Helpdesk projects based on completed and fixed-price jobs.

oDesk Helpdesk Jobs Completed Quarterly

On average, 46 Helpdesk projects are completed every quarter on oDesk.

46

Time to Complete oDesk Helpdesk Jobs

Time needed to complete a Helpdesk project on oDesk.

Average Helpdesk Freelancer Feedback Score

Helpdesk oDesk freelancers typically receive a client rating of 4.53.

4.53
Last updated: April 1, 2015
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Muhammad salman Y.

Muhammad salman Y. Agency Contractor

Remote IT-computer, technical-support,server-admin...

Pakistan - Last active: 1 day ago - Tests: 9 - Portfolio: 4

I'm a highly motivated problem solver with several good years of experience. I am Microsoft certified, currently holding the MCP and preparing to take the MCSE exams. Previous work: Responded to incoming technical support calls for ~30 mid to large sized companies. Managed a fixed schedule while taking incoming support requests. Provided troubleshooting on Win 2003, Win 2008 and Win 2012 Servers running Citrix, VMware, ADFS, O365, Exchange, Windows Terminal Services, All versions Windows OS and Mac Workstations. Experience in migrating Exchange to O365, handled Cutover and Hybrid migrations. Network troubleshooting on Cisco, SonicWALL, and Cyber configurations and VPNs. Worked with Microsoft Partner Support and many of the largest IT hardware/software vendors. Utilized Autotask and Connectwise ticketing system.

Associated with: Mustafa Techs
$22.22 /hr
2,215 hours
5.00
Andrey Sarapulov

Andrey Sarapulov Agency Contractor

Zendesk Consultant and Project Manager

Czech Republic - Last active: 1 day ago - Tests: 10 - Portfolio: 5

Experienced bilingual European based Zendesk Consultant and Project Manager with 7000+ oDesk hours. Interested in jobs related to Zendesk setup, customisation, integration, consulting, reporting, MS Excel, Project management, Russian-English translation and Power Point. Key words: zendesk consultant, project management, customer support team lead, reporting, excel, translation, english, russian, power point, HTML, CSS, JavaScript.

Groups: oTranslators
$25.00 /hr
8,026 hours
5.00
Patrick john S.

Patrick john S. Agency Contractor

Open-source/Cloud Enthusiast, Amazon/Linux/Win Ser...

Philippines - Last active: 17 hours ago - Tests: 10 - Portfolio: 7

With over 11 years of IT consulting for major fast-moving consumer goods manufacturers, I have already provided a considerable library of solutions. I have implemented solutions for different projects and across different clients. From simple business process solutions to complex function enhancements / code fixes to major system-wide release packages that affected different plants/data centers in multiple countries. I am now seeking for new challenges with designing, developing, implementing new and emerging trends in Open-Source ERP applications such as Wordpress, Magento, Zoho, SalesForce.com, Joomla, and so on. My core competencies are: - Amazon AWS implementation and administration - Linux Server administration - Windows Server administration - System / Server security implementation and checking - PHP/mySQL deveopment / debugging - IT Service Management (ITIL Standards certified) - Solid customer-service experience - end-to-end maintenance and management of ERP/eCommerce systems/software (SAP-certified) - Wordpress/Magento/Joomla administration and development - I have already been able to implement numerous web applications on Amazon, dedicated servers, as well as on my personal computer

$15.00 /hr
3,987 hours
4.98
Chai Gutierrez

Chai Gutierrez

Virtual Assistant / IT Admin / Proj Manager / Data...

Philippines - Last active: 17 hours ago - Tests: 13 - Portfolio: 3

A Graduate with Bachelor of Science in Computer Information degree plus Five9 Certification. 4 years experience as part of Technical Team - Support and Admin with top employers - Quickbooks, Qwest ISP, IBM and Accenture. Landed few Project Management positions with American Payroll Company (ADP) and Concur Technologies which lasted for 3 years. Now inline with Virtual Assistant, Admin Tasks and Research work here in oDesk and have been given exceptional comments by my clients. With superb Analytic, Research, Management, Troubleshooting, Organization and Communication Skills that aims for Efficiency and Quality of work. Experienced in: Microsoft Office, Google Docs, Quickbooks, JIRA, Siebel, Confluence, Salesforce, Ring Central, Gotomeeting, WebEx, Joinme, LogMeIn, Five9, Connectwise, Labtech, Wordpress, SEMrush, Blogmutt and Insightly. Positive thoughts and attitude at work creates Positive results!

$11.11 /hr
2,452 hours
4.81
Nina raphaela C.

Nina raphaela C. Agency Contractor

Linux & Asterisk expert, Team Manager, VA, Beta Te...

Philippines - Last active: 27 days ago - Tests: 8 - Portfolio: 15

Over the last 10 years that I have been working with various types of industries have learned that flexibility and hard work are the core competencies that a person should have to be employed. IF YOU NEED TO GET THE JOB DONE, I am your best bet. I am very efficient, friendly, outgoing, and reliable individual with a strong work ethic, and I pay a great attention to details. I honestly believe in myself and my capabilities not just as as an employee but also an individual. I need to be able to share and expand my knowledge and lead others. I am available to work a wide array of hours including weekends. So whenever you need me I'm there.

Associated with: Cloudassistants88
$7.78 /hr
1,292 hours
5.00
Nabil OUKELMOUNE

Nabil OUKELMOUNE

ServiceNow Solution Expert / ITSM Consultant / Pro...

United Kingdom - Last active: 1 month ago - Tests: 5 - Portfolio: 15

Experienced, motivated and results-oriented IT Professional with more than 7 years of proven achievements in IT Performance and Management involving infrastructure management, system administration and development, multi-tiered technical support, process analysis, and project transition management. ​ Expert in providing IT services and solutions as well as developing new processes through ongoing maintenance, defect resolution and enhancement solutions for multiple sites and areas of various multinational corporations. ​ Recognized for attention to detail, adherence to standards and expert technical background; proficient in piloting diverse teams across multiple organizational levels and through international boundaries to achieve and exceed client expectations. Accurately combine excellent technical and analytical abilities with awarded customer service skills. IT Service Management: ServiceNow Solution Expert / BMC Software ITSM Suite Consultant / Project Manager. For more info and complete CV please visite my Resume Website: http://ouken0.wix.com/nabil

$44.44 /hr
2,466 hours
5.00
Prabhat S.

Prabhat S. Agency Contractor

Technical Customer Support and Detail oriented VA

India - Last active: 3 days ago - Tests: 3

What makes me the best: I have extensive experience in providing Customer Support, Email & Chat support to various industries and businesses. Have been working as Virtual Assistant, Customer Service since 5+ years. I have been a part of the team where every member is tech savvy and skilled with extensive knowledge of online project/data management tools. Previous experiences have equipped me enough to be good at almost everything. Looking forward for an opportunity for jobs which will allow me to use the skills for our the client's and for the projects' success. Thanks and Regards Prabhat

Associated with: ONE POINT SOLUTION
$7.50 /hr
1,183 hours
5.00