For the past 5 years, I have been working as a Technical Support Representative and Help Desk technician. I have handled email, chat and phone support, both inbound and outbound. I was a level 2 technician with Microsoft PC Safety which specializes in removing viruses, Windows Update issues, Antivirus programs, Firewall issues and other security related issues with the operating system. My core competency is with Active Directory, Microsoft Operating Systems and Networking devices. Based on knowledge and experience gained over the last 5 years as Technical Support / IT Support, I have developed a great expertise in many fields such as: Windows Server 2003/2008R2/2012, Windows XP/Vista/7/8, Microsoft Exchange 2010/2013, Outlook 2003/2007/2010/2013, MCSA: Office 365 MCP: Microsoft Azure Virtualization environments: Hyper-V, VMware Workstation and VMware Server ESXi 5.0/5.1 Antivirus server: Symantec Endpoint Protection, ESET NOD32 administration. Backup: Symantec Netbackup, Symantec Enterprise vault Network Administration, ERP system administration, MAC OS X Mac OS X Server Desktop and Technical support. I also have great experience with installation, configuration and administration of different kind of device like network printers, routers. Based on my friendly and communicative spirit I am sure I can fulfill all your requirements and expectations.
Adobe Captivate Job Cost Overview
Typical total cost of oDesk Adobe Captivate projects based on completed and fixed-price jobs.
oDesk Adobe Captivate Jobs Completed Quarterly
On average, 7 Adobe Captivate projects are completed every quarter on oDesk.
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Time needed to complete a Adobe Captivate project on oDesk.
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Adobe Captivate oDesk freelancers typically receive a client rating of 4.85.
My expertise is in establishing small to medium size globally distributed workforce. I have recruited top talents from all the "wired" corners of world since 2007 and over the last five years I have been directly involved in building high-performance remote teams. I am a problem solver. I never ran out of creative ideas. I pay a lot of attention to details. I am an effective communicator. I am friendly, supportive and proactive leader and teammate. I wear multiple hats all the time! I specialized in... • Employer Branding • Global Recruiting / Talent Acquisition • Training, Knowledge Management and Instructional Design • Systems and Tools • Team Management • Offboarding I also do some… • WordPress Websites • Social Media Management
Over the last 13 years I have been a systems administrator in Microsoft Windows networks and am an expert with Microsoft Server, Microsoft Windows, and Mac OS. I have extensive experience with Active Directory, Group Policy, scripting, backup, network security, application deployment, and end-user training and help desk. I am very proficient with Cisco IOS and work with Cisco 2000 and 3000 series switches daily in an enterprise environment involving 9 campuses, dozens of subnets, VLANS and routing configurations. I have several years experience in web site design and application development. I am highly proficient in Adobe Dreamweaver, WordPress, Moodle, Joomla, and have experience with some web programming in PHP. I have experience developing software in VBScript, Java, C# and Visual Basic. I work with the following technologies on a daily basis: Windows Server 2000 - 2012 in roles from file/print to domain controllers Windows 2000 - Windows 10 Cisco IOS Cisco Meraki wireless system System Center 2012 Data Protection Manager Eset Antivirus, desktop and file server including remote administration console Fortigate Enterprise class NGFW/UTM security platform Metageek Chanalyzer Metageek Eye P.A. Virtualbox Adobe Dreamweaver Wireshark ZenDesk Joomla
I have been very logical and goal orientated. I possess a good knowledge of IT and have the relevant experience as well. And I have relished the pressurised and challenging nature. I believe with my hard-work and sheer determination, I can prove to be a great part of organization’s success. MY EMAIL ID IS firstname.lastname@example.org
To obtain a challenging position in programming or related areas that would best utilize expertise in the business environment. This position should have many opportunities for an aggressive, dedicated individual with the leadership abilities needed to advance.
Motivated with my great desire to work and serve with honest intention. In view of this, I have the honor to apply any job offer with my capability that benefits with my degree or skills that I have. I have been an IT specialist/IT Asset for more than 6 years. IT Specialist - Hardware/Software troubleshooting and maintenance IT Asset - Have done also lots of DATA ENTRY works (inventory, data reports, Daily Logs and Trackers). SERVICES OFFERED: -Technical Support -Customer Support -Asset Management -Data Entry -Internet Research -Technical/Customer Personal Assistant -Email/Chat Support -Word Processing -Spreadsheet TECHNICAL SKILLS: • Knowledgeable Computer Software and Hardware (OS, Antivirus, Email Clients, Network Technology, Firewall, Remote Software, VMware, Captive Portal and Others) • Data Networking Troubleshooting, Installation and Maintenance (LAN/WAN technology, router, switch, wireless AP, IP Cam, Time Server and Load Balancing). • Computer Software/Hardware Troubleshooting, Installation and Maintenance • Proficient in Microsoft Office Applications such as Word, Excel and Power Point • Knowledgeable on HTML • Proficient in documentation and communication (oral presentations, documenting reports, etc.) • Strong analytical ability MANAGEMENT SKILLS • Management in planning and organizing the assigned job and handling it. • Reliable in delivering the expected and additional responsibilities assigned • Competent interpersonal skills and able to work harmoniously with a team • Flexible and can adapt easily • Focused on client satisfaction • Manage to work under pressure • Able to handle variety of people.
Experience: I have the most Diverse Range of education, certifications and skills on the planet the span beyond my expert level of Brand Strategist and Creative Design. Social Media Strategies, Web Design, Flash Animation, Graphic Design, Motion Graphics, e-Learning Authoring, and Media Production. Continue on through a broad base range of strategic planning and business management skills that includes; Customer Relation Management, Budgeting, Project Management and Training Program Development. Specialties: Adobe Creative Cloud rock star! Brand Collateral and Design Specialties Include: Adobe CS-CS6 Production Premium that includes, Acrobat Pro, Flash CS6, Illustrator CS6, Dreamweaver CS6, Fireworks CS6, InDesign CS6, After Effects CS6, Premier Pro CS6, Audition, Ultra, and Captivate 7, iMovie, Garage Band and, NetBeans. IT/Computer Specialties Include: Over 15 years experience with MS Office applications. CRM customization in both Salesforce.com and Maximizer. Both Mac and Windows operating systems. Marketing Specialties Include: All Social Media platforms, Inbound Marketing, SEO, SEM, Keyword Strategies, Public Relations, and print advertising. Web Based Specialties: HTML5, XHTML, XML, JQuery, CSS3, FBML, WordPress, Drupal, Google Drive/Docs, Dropbox, Constant Contact, Mail Chimp, Evernote, and many others. Business: Small business start-up, non-profit, project management, budgeting, strategic planning, CRM implementation, customization & training and planning. CRM strategies and tools, integrated marketing. Innovation/Inventions: Market Analysis, Incubation, Brainstorming, Design, Prototyping, Production, and Crowd Funding.
My background is in Information Technology, but my passion is Teaching and Learning. I love to design, develop and deliver e-learning. My specialty is in the area of Software and Technology, but I would be willing to tackle any instructional area. I have been doing this for fun for over 15 years...starting with delivering content through Web sites I designed and developed, then branching into Learning Management Systems (LMS) and now using Learning Tools Interoperability (LTI) to bridge the gap between the various e-learning tools and delivery techniques.
I am an experienced multimedia designer and developer, specialising in e-Learning development, design and Learning Management System administration. I have taken my multimedia skills developed during my experience along with video production and interactive design to create exciting, dynamic e-Learning modules deliverable via Flash and HTML 5 for PC based and mobile learning. I have also worked with and developed skills in an array of video production including, video editing, sound capture/editing, lighting, camera operator, and pre-production. I like to take things to the next level and am currently researching and developing new and improved ways to deliver the best online learning experience for all stakeholders.