Call Center Management Professionals & Consultants

Browse Call Center Management job posts for project examples or post your job on oDesk for free!

Call Center Management Job Cost Overview

Typical total cost of oDesk Call Center Management projects based on completed and fixed-price jobs.

oDesk Call Center Management Jobs Completed Quarterly

On average, 16 Call Center Management projects are completed every quarter on oDesk.

16

Time to Complete oDesk Call Center Management Jobs

Time needed to complete a Call Center Management project on oDesk.

Average Call Center Management Freelancer Feedback Score

Call Center Management oDesk freelancers typically receive a client rating of 4.42.

4.42
Last updated: May 1, 2015

Popular Call Center Management Searches

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Marc B.

Marc B.

Sr. IT/Software Development (Project) Management

Italy - Last active: 1 day ago - Tests: 10

- Sr. QA Engineer - Sr. Project / Program Manager / Scrum Master - Sr. Business Consultant After years of experience in Management in both the Software Development and IT industry, I want to expand my horizon at my level of expertise. I'm more geared towards management of technical staff and/or projects. In this setting I have experience in a lot of different specialties (QA, Customer Support, Web Development, Development, IT, Production, Client Management, and others). I'm comfortable in a lot of environments, but I like to be able to use my own management style that is more aimed in managing through positive experiences, openness and coaching and training. I'm definitely not a supporter/believer of managing with an iron fist. My main aim is always to create a positive and productive environment in which people can feel happy and flourish, as opposed to being stressed and strained. I learn quickly and I'm flexible and precise in my work. I have experience with multiple cultures and am a good communicator. For details on my experience, see my LinkedIn profile at: http://it.linkedin.com/pub/marc-baas/19/825/96b/

$50.00 /hr
5,164 hours
5.00
Greg Farkas

Greg Farkas

Sales Manager/Telemarketing/Appt. Setting/CSR/VA/F...

United States - Last active: 06/19/2014 - Tests: 3

I am an experienced call center manager. I've been working for 14 years in a call center industry and I am the BEST in what I do. I consistently received superior performance evaluations for my contribution to our team's successful sales record. Also, I have strong problem solving and resolution tactics. I can assure you that I will become an asset to your company and help you maximize your profit.

$23.33 /hr
161 hours
5.00
Elisa Mosca Boglietti

Elisa Mosca Boglietti

Virtual Assistant

Italy - Last active: 09/02/2014 - Tests: 2

I think I am a sunny person, timely, dynamic, teamworking, willing, inquiring to learn with a strong personality. I'm interested in the commercial area, in particular, I have gained good experience in the translation field, specifically, from Italian to English, German and French. I obtained experience in marketing and advertising; I'm working for telecommunications and Internazionalization. I worked for V3Sessanta Srl, a company in Turin as Virtual Assistant. I have a degree in Intercultural Communication at the University of Turin: my career was essentially linguistic but also linked to the anthropology branch.

$22.22 /hr
0 hours
5.00
Daniel K.

Daniel K.

Data Analysis~Management~Customer Service

United States - Last active: 09/10/2014 - Tests: 2

I can streamline, improve and develop your Microsoft Excel and Microsoft Access workload. Skilled at creating Power Point presentations and SQL queries. My diverse background of Customer Service Management and Data Analysis Management has created and shaped my unique insight in to data usage and data gathering. I am passionate about data quality, insight and management. I believe in giving businesses optimized program flow, and access to customer insight information to maximize decision making. Unique and innovative views of data describe and forecast the strength of the customer experience. Analyzing transactional data is a fantastic tool to shape marketing efforts and organizational policies.

$33.33 /hr
0 hours
5.00
Saz A.

Saz A.

Expert Technical Recruiter/ Staffing Sales

Pakistan - Last active: 4 days ago - Tests: 8 - Portfolio: 4

My skill set spans both HR and Sales. I specialize in candidate sourcing and recruiting, along with policy and procedure development and performance appraisals. I am available for long or short term, part-time consulting assignments that focus on full-cycle recruiting and development of staffing processes. I have a paid LinkedIn Recruiter Lite membership; access to major US Major job boards and employ advanced Boolean search tactics. Typical positions I have recently recruited for include Java Programmers, QA, Business and Applications Analysts, Field Engineers, CCNA, MCSE certified Systems and Network Engineers, Solutions Architects, Datacenter management and engineers, Web design and e-commerce marketing roles. Technical skills recruited for include: Linux, Windows OS, Mac OS, Ruby, Ruby on Rails, Python, Java, C, C++, C#, JavaScript, Clojure, Objective-C, Cocoa, PostgreSQL, LAN/WAN, TCP/IP, Client/Server architecture, Web design and development, Network and Data Center Operations.. Fully equipped home office including dedicated business phone, high speed internet and Skype.

$13.33 /hr
1,174 hours
4.70
Arthur L.

Arthur L.

Business Analyst with strong Project Management an...

Dominican Republic - Last active: 4 days ago - Tests: 1

Arthur is a senior business analyst and project manager with over 15 years of deep international and multi-disciplined experience. He possesses a vast business and technology background including customer service technology/call center program management, general information technology deployment and management, health care management systems, corporate and small-business accounting, systems administration and large-scale project management. Arthur has worked as an independent consultant in roles such as business analyst, data analyst, project manager and team supervisor across the United States, Europe and Latin America since 1998. He holds a BS in Chemistry from Rutgers University and has consulted and worked for organizations such as PricewaterhouseCoopers, UBS, Citibank and Sprint.

$21.11 /hr
3,245 hours
5.00
Evgenii Ivakha

Evgenii Ivakha

VoIP administrator, PHP programmer

Russia - Last active: 12 days ago - Tests: 6 - Portfolio: 1

Hi, My name is Evgenii Ivakha. I live in Tyumen - the miidle size Russian city in Siberia. I have a lot of experience (since 2005) with the asterisk from the PBX and small call-centers to operator's solutions with more than 2000 subscribers with wide range of services. Also I have a lot experience of programming various applications on PHP with MySQL, HTML and Javascript.

$33.33 /hr
0 hours
5.00
Richard A.

Richard A.

Solutions Engineer

Ghana - Last active: 19 days ago - Tests: 4

I have over the past 11 years implmented, managed and handed over High Value Circuits such as Dedicated Internet, DEL (Direct Exchange Line) Layer 2 and Layer 3 VPN (Virtual Private Network) setup, ISDN, IPLC, WAN setup, amongst many others within the Telecommunications suite. My core competencies lies in Networking implementation, managing and troubleshooting. And I am seeking opportunities in creating logical and physical networks from the scratch, successfully manage it and troubleshoot it whenever problems arise.

$33.33 /hr
0 hours
5.00
Lakshman Singh

Lakshman Singh

Network Consultant - Cisco Voice

India - Last active: 1 day ago - Tests: 3 - Portfolio: 1

*Cisco Voice/UC Consultant (CCIE-VOICE, CCNP-VOICE/CCVP) having more than 5.5 years of extensive experience in Cisco Installations/deployment, Support, Presales, Postsales, Training, Documentation. *I have deployed a Cisco UC (CUCM, CME, CUC, CUPS, ISRG2 Routers, VCS-C, VCS-E, UCCX, Jabber etc.) cluster of 2000 IP Phones alone. *I have designed and deployed 5 Cisco BE6000 / BE6K and BE7000 / BE7K Solutions *I have worked in Cisco TAC, have vast experience in troubleshoot. *I have worked in Presales, knowledgeble about Licensing, Ordering, RMA etc. CERTIFICATION(S) : CCIE-VOICE (written) | CCNP-VOICE/CCVP | CCNA-VOICE | CCDA | CXFS | CCNA & CCENT SERVICES OFFERED : 1. CUCM (Cisco Unified Communications Manager) 2. CUC (Cisco Unity Connection) 3. CUPS (Cisco Unified Presence Server) 4. UCCX (Unified Contact Center Express) 5. CME (Cisco Unified Communications Manager Express) 6. CUE (Cisco Unity Express) 7. VCS (Video Communications Server) 8. Cisco Telepresence / Tandberg (For Video Conferencing) 9. Cisco Jabber 10. Cisco Voice Gateway / Router (29xx, 39xx etc.) 11. Cisco Switches (PoE and Non PoE) 12. Integration of Cisco Devices 13. Analog Voice Gateways 14. Cisco BE6K / BE6000 15. UCS Servers 16. UC520 / UC500 17. MPLS, Frame Relay, PPP

$40.00 /hr
4 hours
5.00
Avinash Chandra

Avinash Chandra Agency Contractor

Technical / Customer Support, Graphic Design, Word...

India - Last active: 1 day ago - Tests: 16

Greetings! I am a brilliant, friendly and professional Customer Support / Technical Support Person, Admin Assistant , Graphic Desinger, Wordpress Expert ready to start working for you. I am experienced, competent and organized person with tested skills and capabilities in; > Customer Support ( Wordpress, eBay, Blog, PHP, Joomla, Marketing, eCommerce ) > Technical Support ( Windows XP, Windows 7, Windows 8.1, Mac OSX, Linux ) > Phone Support ( x-lite , skype , ring central , magic jack ) > Ticket Support ( Right Now, Helpshift, Zendesk , Kayako , HP Service Desk and many more ) > Live Chat Support ( Live Chat , Comm100, Zoho, Zopim, Livezilla, Velaro and many more ) > Email handling ( Gmail, Yahoo, Hotmail , Microsoft Exchange, Outlook, Office 365 ) > Admin Assistance ( Data Entry, Analysis, Processing, eBay & Megento, Web Research ) > Virtual Assistant ( Calender, Receptionist, Personal Assistant, Operator ) > Graphics Design : Logo Design, Header, Banner, Facebook Cover, Social Media, Business Cards, Design, Photoshop > Internet researching : Google, Bing, Wikipedia > Technical Writer : Computer related tips and tricks, Android, iOS and Windows Mobile support Being a graduate in Information Technology, I believe that my Skills, Experience, Knowledge as well as fluent English in verbal and written is vital for working for you. Additionally, I am highly organized, provides unsurpassed service, professionalism, invaluable support and knowledge. With an eye for details and intense passion for everything about online support, my enthusiasm for this industry is palpable. I marvel in accuracy reasonable turn around time, strong computer skills and I enjoy being an independent asset rather than a cost center. I have reliable internet connection with 5 mbps upload and download and working HD Webcam, Skype, 40+hours a week at my disposal to work for you. Thank you in advance for looking at my application. Yours Faithfully, Avinash Chandra ( Nash ) Top 25 Providers in Odesk : http://www.odesk.com/community/oconomy/best_freelance_designers

Associated with: Computer Help Online
$45.00 /hr
6,799 hours
4.96