• Resolve and troubleshoot simple and complex web hosting issues relating to customers. • Manage website and email hosting servers. • Monitor and manage technical issues relating to products. • Cisco Certified Network Associate (CCNA) • Handle system and process documentation. • Design and develop training modules. • Assess and evaluate trainees’ performance. • Interact with management teams in scheduling training activities. • Ensure compliance of the standards and procedures in training sessions. • Handle all external and internal Quality Management Systems for the entire Customer Support Department. • Handle customer support emails and call evaluation to ensure that all set of standards are met. • Evaluate technical issues, procedures, tools, and general operational practices. • Provide coaching and feedback to the support agents.
Web Testing Job Cost Overview
Typical total cost of oDesk Web Testing projects based on completed and fixed-price jobs.
oDesk Web Testing Jobs Completed Quarterly
On average, 137 Web Testing projects are completed every quarter on oDesk.
Time to Complete oDesk Web Testing Jobs
Time needed to complete a Web Testing project on oDesk.
Average Web Testing Freelancer Feedback Score
Web Testing oDesk freelancers typically receive a client rating of 4.69.
Hykster Tech Agency Contractor
Hykster Technology is a leading software company specializing in providing software services to the global market. We deliver significant value to our customers by providing cutting edge technology solutions, project management expertise, analysis of projects at business commercial level and above all a strong code of ethics & an unwavering commitment towards customer excellence. Hykster Technologies has already made its mark in the Web Design and Web Development business since 2010.Hykster Technologies not only provide Website Design, Software Development but also provide best options for, Web Hosting, Graphics Design, Web Applications, Mobile Applications, Linux Support, Search Engine Optimization, Domain Registrations and a lot more. Our team of Professionals is always ready to take on any task that would help boost every kind of business's stature in the wide world of web.
Test Engineer, Release (Continuous integration)and Quality Assurance planning. Expert in Mobile(Games), SaaS, and Web deployments, Script automation and frameworks, working with comprehensive Test devices and development configurations.
I am very literate to almost anything related to computers. And if I do not know about it, I am eager and willing to learn. I am a fast learner so trainings won’t be a problem. I can work alone or with a team. I am an on-going person, flexible, and can easily adapt to almost all working environment. I am confident that my education and experience could make me a significant asset.
I have an associates degree in Business Administration from Lord Fairfax Community College. I have worked for a total of three years in the IT field; one of these years being spent at Clarke County Public School Systems and the other two at Navy Federal Credit Union. I have designed simple websites, managed ticketing systems, troubleshot everything from Web-Apps to Windows issues to Software problems. Currently studying for both Network+ and Security+ CompTIA certifications.
Hello, My name is Arthur and I've been working as Technical Support Agent, Software QA Engineer and NOC Engineer for more than 5 years. I have solid experience of providing top-notch technical support of complicated web, mobile and desktop apps and services. In addition, I have 2 years of Quality Assurance experience and 6+ months working experience as a NOC Engineer, dealing with Linux system administration, proactive services monitoring and maintaining. My working experience and skills include: - Experience of working in T1-T3 support of Web services and Desktop applications; - Experience of working within Agile software development methodologies (Agile, Scrum, CD/CI); - Testing: functional, regression, usability, acceptance, integration, requirements, exploratory; - Manual black box web and desktop apps testing; - Creating, tracking and maintaining documentation, test cases, bug-reports (Assembla, Atlassian JIRA, Confluence, Redmine); - Virtualization: Oracle VM VirtualBox, Vagrant; - Basic T-SQL, HTML and CSS knowledge; - Linux system administration (Ubuntu, Debian, CentOS); - Working with Amazon EC2 and DigitalOcean based cloud servers.
I've worked for Internet / e-Commerce / technology companies for the past 10 years. Previous duties include end user and business tech support to on site network administration and currently do database content management for a top 10 internet property. I am a very logical thinker who enjoys a challenge and loves to solve problems. Continuously learning new things, applying them, and then being able to train others is not only something I enjoy but something I thrive at. I work very well in a team environment and communicate well verbally as well as written and can work as both a leader and a team member toward a common goal.
I've always thought, that business goals of a company should be the main reason behind everything else. While being an experienced developer myself, I saw many projects fail, because of the wrong priorities, but as a technical expert I couldn't do anything about wrong business decisions made during the planning phase, no matter how skillful I was in my duties. To prevent possible failures, I started contributing my skill and expertise during the earlier phases of development. Soon, I was the one, who actually proposed the ways to compete against rivals and assured, that they were realized correctly. So now, my prime job is business consulting and project management, but I'm still participating in interesting projects to be in touch with all new technologies over there.