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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.
Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.
Customer service Job Cost Overview
Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.
oDesk Customer service Jobs Completed Quarterly
On average, 2,750 Customer service projects are completed every quarter on oDesk.
Time to Complete oDesk Customer service Jobs
Time needed to complete a Customer service project on oDesk.
Average Customer service Freelancer Feedback Score
Customer service oDesk freelancers typically receive a client rating of 4.70.
15 years working experience with customers.Interpersonal skills for managing relationships with vendors, customer's sales team and management. Ability to quickly access needs of customers. Customer Service Representative for 6 months. Manage my own giftshop for 3 years. Marketing manager for 4 year in a Pharmacuetical store. Auditor/Secretary for 2 years in a Pharmaceutical store. Service crew for 3 year in a resto bar. On my first year highschool, i started helping in our family business which is a canteen. In this period of time, I already developed and aggressively grow sales in designated geography through prospecting cold calls and relationship development.
Note: I live in a house with two dogs who are very loud, so telephone jobs may not be the best suit for me. I prefer email/messenger jobs. Thank you. I have many years of experience in Customer Service, Sales and Personal Writing (Creative Writing, Short Stories, Long Stories, etc) and enjoy doing all of these things. I am a hard worker and love to be challenged. Individual Skills: -Extensive experience in customer service, sales and general office activities, including cash management. -Proven ability to meet customer needs, handle multiple priorities and perform effectively with co-workers. -Computer proficiency in Access, Electronic Mail, PowerPoint, Microsoft Word, including knowledge in Excel and Microsoft Office. -Fluent in English as well as conversational French. -Able to successfully defuse angry customers by using patience and excellent listening skills -Fast typing skills with vast knowledge of computer and computer related programs. -Strong grasp of the English language with a passion for writing.
Teri Burress Agency Contractor
I would like to expand my knowledge and skills on data entry, customer service and support, and office skills as well as other fields. But I excel in office skills and a personal or virtual assistant is definitely my profession of choice. I am a full-time, online student and maintain a 4.0 GPA in my studies. I am choosing to try to work from home because I have a one year old son and I would like to spend time with him more, not to mention the price of childcare is outrageous. I would love to learn new things and broaden my knowledge of subjects I don't know. Since education and learning is so important to me, I don't want to stop at school. I would love to learn about anything and everything.
I have been in customer service for 6 years now. I love bringing my knowledge and expertise to the forefront of a company to run the interactions between the customers and the companies. It fills me with pride when I am able to provide a service that goes above and beyond what the customer expected and leaves them with a truly awestruck impression. My objective is to use my skills to assist a wonderful company in taking their product to the next level via customer interaction. I also have experience in being a personal assistant and managing interactions of in-office affairs as well as clerical duties.
The customer service experience should be a professional representation of the company, while offering great services to the valued customer. There is always a need to learn something new, this is a welcomed challenge, as further improved can only assist the employee to offer the customer and the company even more.
Over the past years I have enjoyed volunteering within my community. I am proficient with the application of communication and leadership skills. I have the ability to work both independently, and as an integral part of a successful team. I am thoughtfully organized and highly adaptable with the ability to perform in a fast paced environment. My desire is to obtain a position that will offer me the opportunity to utilize my current skills and to allow me to gain additional skills that will help me contribute as a value added team member in a professional work setting.
Excellent data management and organization skills--Experience with Database, SQL. Excellent geospatial data analysis skills--ESRI ArcGIS / ERDAS Imagine software. With extensive experience in marketing, social media management, and creative content composition, I am the type of person who will get things done for your business. Email marketing, lead generation, and marketing strategy oversight for start-up companies are other strong points of my toolkit. I am equipped and willing to help you move your marketing strategy forward. Using geospatial analysis to assist in business decision support is a very unique skill that I can use to improve the operations of your business. I have over a decade of sales and customer service/support experience, which I would love to put to work for you. With an acute understanding of mechanical and technical systems, I will fit in to your organization with the ability to understand many processes and products in ways that non-technical persons cannot. In my work experience, I have mastered the art of pleasing customers, and have honed a keen attention to detail. My strong suits are writing, proofreading, editing documents, thinking critically, providing excellent customer service, and selling ideas and products. Please, no cold calling or recruiters.
I have found that working with people is my true passion! I recently received my Bachelor's degree in Communication Studies, with a minor in general business. I am very passionate about working with customers and strive to excel in providing them with an outstanding customer service experience. With over 7 years of customer service experience, I have found that providing customers with friendly, professional, and energetic service is the key to being successful! I have also found that is imperative to communicate effectively. I am very enthusiastic about communication and find myself always seeking ways to improve the communication with those around me. I have learned that every person is different and that the same communication styles does not always work for everyone. Building a rapport with customers and finding ways to successfully reach a mutual understanding is always my goal. With that being stated, I have the ability to adjust my communication style to make those around me feel extremely comfortable.I pride myself in maintaining excellent written and verbal communication skills. I am an expert in all Microsoft applications.