BPO Call Center Freelancers

Showing 70 freelancers

BPO Call Center Freelancers

Showing 70 freelancers

Browse Bpo Call Center job posts for project examples or post your job on oDesk for free!

Bpo Call Center Job Cost Overview

Typical total cost of oDesk Bpo Call Center projects based on completed and fixed-price jobs.

oDesk Bpo Call Center Jobs Completed Quarterly

On average, 7 Bpo Call Center projects are completed every quarter on oDesk.

7

Time to Complete oDesk Bpo Call Center Jobs

Time needed to complete a Bpo Call Center project on oDesk.

Average Bpo Call Center Freelancer Feedback Score

Bpo Call Center oDesk freelancers typically receive a client rating of 4.16.

4.16

Last updated: March 1, 2015

  • Cisco Voice Engineer

    I am a Cisco Certified voice networking engineer, highly motivated and a fast learner with good communication skills. . Worked as a cisco tac engineer on Unified Communications manager, Unity platforms. I have successfully completed CCNA and CVoice.

    cisco-voip cisco-ios cisco-routers voip-administration tcp-ip avaya bpo-call-center ospf 00 more less
    • $16.67 HOURLY RATE
    • 4.9
    • 0 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Intermediate IT Customer Implementation Coordinator

    -Work multi-task and deliver complex solutions to customers throughout the region. -Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. -Guides customers in case resolution, and/or perform troubleshooting and recover procedures on various … more

    -Work multi-task and deliver complex solutions to customers throughout the region. -Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. -Guides customers in case resolution, and/or perform troubleshooting and recover procedures on various IT products using intensive environment setup and simulation. -Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. - Create technical solutions and knowledge base documents. - Follow-up on open issues with customer. - Setup connection using Trading Grid and Enterprise using Unix code - AS2, FTP, HTTPS connection setup - Create a weekly report in Excel to track all action that has been done for all the projects. - Setup a callback schedule and contact them to further assist them in their issue. - Accept supervisor call to attend to the customers need - Collate call drivers and find a solution to lessen the common issue - Creating a report using excel and provide an accurate data for reference. - Assist customer in setting up a network connection - Check and troubleshoot Internet connection - Provide support options that includes transferring to the right department for appropriate troubleshooting - Help in developing the agents approach to an issue by providing proper call handling to common problems that customer is calling about. - Providing options on how to provide quality service - Calibrate the call of agent and discuss the opportunities and strength to be applied in the production floor. - Assist new hire people in handling their customers issue and processes. - Assist in setting up customers’ dsl service and at the same time troubleshooting of connection - Setup dispatch for the customer to have a live technician to their place to do the troubleshooting - Assist and give opportunities to agents having problem with the process. - Relay information to team members given by supervisor -To provide and explain the customers billing information. -To help customer in providing options in making payment. -Activation and at troubleshooting of their mobile phone.  less

    virus-removal cisco-routers electrical-engineering adobe-photoshop windows-movie-maker microsoft-excel microsoft-word microsoft-powerpoint microsoft-visio unix-system-administration ftp oracle-siebel-crm call-handling call-center-management bpo-call-center email-handling email-technical-support teaching-english computer-networking network-administration network-planning tagalog translation computer-assembly computer-maintenance computer-repair computer-hw-installation 00 more less
    • $5.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 6 TESTS
  • Educator

    I had been in a BPO company before. My English skills and customer service skills is quality tested. I'm an optimistic person, i view challenges in life in a positive way and i am willing to be trained to … more

    I had been in a BPO company before. My English skills and customer service skills is quality tested. I'm an optimistic person, i view challenges in life in a positive way and i am willing to be trained to fulfill your expectations on me. Also, i can adapt to any adjustments or tasks that you might give me if ever i got the job. Lastly, i will do my very best and surely will enjoy and love this job.  less

    html computer-networking photo-editing graphic-design data-encoding teaching-english bpo-call-center customer-service technical-support 00 more less
    • $11.11 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • International Sales Executive

    To elevate my career into a leadership role with a Professional & progressive utilizing my interpersonal & analyticall skills in an environment that fosters innovation, challenges and promotes professional as well as personal growth. … more

    To elevate my career into a leadership role with a Professional & progressive utilizing my interpersonal & analyticall skills in an environment that fosters innovation, challenges and promotes professional as well as personal growth.  less

    bpo-call-center teaching-english 00 more less
    • $16.67 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Hardworking Freelancer & VA

    I am a college graduate of Computer Science majoring Network Administration. I am very familiar with basic computer applications such as Microsoft Excel, Powerpoint, Word and the like. I've also had Supervisory skills wherein I was a Team Leader … more

    I am a college graduate of Computer Science majoring Network Administration. I am very familiar with basic computer applications such as Microsoft Excel, Powerpoint, Word and the like. I've also had Supervisory skills wherein I was a Team Leader in a BPO industry for 9 years handling Customer Support for Phone, Chat and Email for the NA/EMEA regions. I've also handled Escalation/Tier 2 during my Supervisory position. I'm also good with web research, data entry and a travel blogger very familiar with technical writing. I'm also hardworking and easy to train when needed. I was also a Virtual Assistant of a Publishing company from my previous online job which entails publishing kindle books for Amazon. The job includes formatting and book conversion as well as training and managing writers.  less

    supervisory-skills bpo-call-center data-entry blog-writing customer-support virtual-assistant administrative-support 00 more less
    • $4.50 HOURLY RATE
    • 4.8
    • 74 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 4 TESTS
  • Computer Specialist/ Business Consultant / Tech Support

    My goal is to provide excellent quality service and work with reliable outputs. I am looking for new job experiences to widen my knowledge and skills and I'm willing to undergo training as well. I'm a perfectionist and … more

    My goal is to provide excellent quality service and work with reliable outputs. I am looking for new job experiences to widen my knowledge and skills and I'm willing to undergo training as well. I'm a perfectionist and I'm best at handling jobs under pressure even if it requires research. I was able to handle different kinds of jobs and it helped me become more productive. Currently, I'm holding a position of Site/Operations Manager in a call center. My work experiences are as follows: >Credit Investigator/ pre-screener for credit card applications >Technical Support for Dell Computers >Call Center Sales Consultant - Handled Campaigns: Website Campaign, Yellow pages and magazine subscription. >Trainer/Lecturer - Handled subjects: PC Troubleshooting(Hardware and Software), Mathematics for computing, Software Engineering, Systems Analysis and Design, Computer Networking, MS Office. >Technical Engineer-Logic Solutions Inc. (Alcatel Business Partner)- Handles Installation and Service Maintenance of PABX systems. Additional Work Experiences: --Computer sales, upgrades and Repairs. (O.S and Application Software Installation) --Computer Network Installations for Internet Cafe --Service Maintenance for Internet Cafe --Call Center Setup including Software,Network,SIP Trunking and Server Installation. (VOIP and Virtual PBX systems/Predictive Dialer Setup) --Technical Trainer --Vocal Coach --Martial Arts Assistant Instructor  less

    call-center-management vicidial asterisk bpo-call-center bpo-it-services computer-networking wan windows-7-administration computer-assembly computer-hw-installation computer-maintenance telemarketing telephone-skills payroll-processing 00 more less
    • $5.56 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Tech Support / Web Development / Server Support

    QuipServe is a startup company founded in 2013, which provides fanatically awesome services to her customers. QuipServe fills in the missing piece in an organization, allowing the organization to focus on its core business.Our expertise in supporting enterprise and consumer products, managing IT infrastructures, deploying networks and Web development.

    bpo-call-center it-management web-design website-development php css3 html5 adobe-photoshop cpanel helpdesk-support 00 more less
    • $8.89 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • INDIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 1 TEST
  • Data Entry/ Web Researcher/Admin support/Virtual assistant/Auto cad

    -Data entry -Expert in Microsoft excel -Excellent English communication skills -Business oriented Data entry Analyst - Web Research Expert -Database Administrator -Great communication skills and passion to my work on different personality -Engineering related jobs -Auto cad drafting -Engineering plan computations … more

    -Data entry -Expert in Microsoft excel -Excellent English communication skills -Business oriented Data entry Analyst - Web Research Expert -Database Administrator -Great communication skills and passion to my work on different personality -Engineering related jobs -Auto cad drafting -Engineering plan computations and analysis. - Customer service, web researching and telemarketing. - Possess good leadership skills - Knowledgeable in outbound and inbound processing - Knowledgeable in computer and internet applications - Can produce great results within a given time - Quick learner and can easily cope with changes - Flexible and great at multitasking - Possess good organizational skills and time management  less

    data-entry autodesk-autocad-civil3d online-community-management online-help adobe-content-server call-center-management bpo-call-center 00 more less
    • $5.56 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 5 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
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