Customer Service Specialists

Showing 312 freelancers

Customer Service Specialists

Showing 312 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer Service job posts for project examples or post your job on oDesk for free!

Customer Service Job Cost Overview

Typical total cost of oDesk Customer Service projects based on completed and fixed-price jobs.

oDesk Customer Service Jobs Completed Quarterly

On average, 2,430 Customer Service projects are completed every quarter on oDesk.

2,430

Time to Complete oDesk Customer Service Jobs

Time needed to complete a Customer Service project on oDesk.

Average Customer Service Freelancer Feedback Score

Customer Service oDesk freelancers typically receive a client rating of 4.69.

4.69

Last updated: February 1, 2015

  • Personal Asssitant/ Data Entry/ Amazon/Ebay/Auctiva/Nijuyon

    I follow briefs with great precision, I have an eye for detail and I am very flexible with regards to work hours and deadlines. I have an experience in different DATA ENTRY JOBS with an ability to work on deadlines … more

    I follow briefs with great precision, I have an eye for detail and I am very flexible with regards to work hours and deadlines. I have an experience in different DATA ENTRY JOBS with an ability to work on deadlines and prioritize and organize workload to deal with changing demands. I also have extreme experience and knowledge in AMAZON, so my output files will be Print Ready Files if need be. Through my creative approach to projects, I help my clients and their brands meet their full potential. I continually challenge myself to deliver the simplest, most effective, efficient and creative solutions. I have acquired valuable experience in creating Amazon listing, Amazon CSV file upload, Ebay listing and sourcing, Auctiva, Nijuyon, Web Research, Data Entry, Microsoft Office Works, etc. I work quickly and confidently and I love what I do. I am extremely motivated, I learn quickly and I have strong analytical skills. I take a lot of pride in a job done well and set high standards for myself to ensure the work I produce is of a consistently high quality. You will find that I am an extremely fast learner and highly adaptable to the demands of a new workplace. I have had to learn a number of new skills at my previous company, often in a self directed capacity. I expect to hit the ground running in any new job. I have a reliable internet connection and have a Skype ID for faster communication. I am willing to learn new tasks too and can do training if needed. Looking forward into more jobs and career.  less

    customer-service microsoft-excel data-entry image-editing pinterest-marketing 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 3542 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 4 TESTS
  • Software Engineer | QA |Tester | Technical Recruiter

    A result driven IT Professional with hands on experience in technical recruiting and global talent search. With a background in software engineering and well engaged in areas of software testing using various automated testing tool and able to test web applications and desktop application as well documentation of test cases/scenarios.

    c# .net-framework project-management customer-service java c++ accounting 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 710 HOURS
    • KENYA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Magento CE-Enterprise Expert,Custom Extension,Server Administrator

    With the last 6 years of experience I have Designed, developed, and supported 50+ Magento Extensions including Magento Enterprise Version , Magento Enterprise Extensions / Modules , payment gateways , Dynamic Feed manager , extra features for enhancing user experience and 25+ Magento Project from … more

    With the last 6 years of experience I have Designed, developed, and supported 50+ Magento Extensions including Magento Enterprise Version , Magento Enterprise Extensions / Modules , payment gateways , Dynamic Feed manager , extra features for enhancing user experience and 25+ Magento Project from Scratch. I had also Experience of large Customized PHP, Zend Projects , Server Administration , AWS ,Shell (Linux) Scripting and MySQL Procedure and trigger Implementation. I am seeking opportunities to work and build Projects from scratch or Magento Extensions.  less

    magento ecommerce-consulting linux-system-administration php mysql jquery ajax lamp-administration html xhtml customer-service wordpress 00 more less
    • $19.00 HOURLY RATE
    • 4.9
    • 894 HOURS
    • INDIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 10 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • Technical Support Engineer

    Seeking for computer and networking related duty.Have been in a call center industry for more than 5 years,works as a Technical Support Engineer who supports networking concern or any networking device on any brand.Have been practicing world … more

    Seeking for computer and networking related duty.Have been in a call center industry for more than 5 years,works as a Technical Support Engineer who supports networking concern or any networking device on any brand.Have been practicing world class customer and technical support and have a great experience on data entry field as well as for remote access support.  less

    computer-networking data-encoding data-entry computer-maintenance virus-removal computer-repair computer-assembly hardware-troubleshooting operating-systems-development customer-service microsoft-excel microsoft-word microsoft-powerpoint microsoft-visual-basic 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 203 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
    ASSOCIATED WITH:
  • Technical Resolution Expert & Process Lead

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In … more

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.  less

    report-writing call-center-management computer-networking process-improvement network-administration html css php adobe-photoshop javascript administrative-support microsoft-excel microsoft-access oracle-siebel-crm technical-support order-processing photo-editing photo-manipulation photography processing call-handling customer-service customer-support business-analysis data-analysis technical-analysis technical-documentation psd-to-html internet-research phpmyadmin phpbb internal-auditing service-level-management adobe-acrobat image-processing word-processing 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1108 HOURS
    • EL SALVADOR
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 9 TESTS
  • IT Specialist, Admin Mgr/Real Estate/Telemarketing, Web design and VA

    I’m a freelance Web Designer with experience in HTML, XHTML, FLASH and CSS. I have 5+ years of IT Experience from designing website to customer’s relation. This allows me to create websites from the ground up as well … more

    I’m a freelance Web Designer with experience in HTML, XHTML, FLASH and CSS. I have 5+ years of IT Experience from designing website to customer’s relation. This allows me to create websites from the ground up as well as maintaining websites. My experience includes both visual design and programming languages like: COBOL, C/C++, JAVA, JAVASCRIPT, SQL, .NET and PHP. I also have project management experience. I’ve gain my experience through work related trainings and College courses, where I receive my BS degree in Computer Information System and Masters in Information Assurance and Security. I have experience in many fields of work and I can't keep still. I love to learn new and exciting things. I'm currently in the field of Real Estate learning and putting the knowledge that I gain to work. I have many skills I would love to put to work. I give a 110% at everything that I do.  less

    html ajax cobol css java javascript .net-framework sql adobe-flash real-estate-idx data-entry microsoft-excel microsoft-word microsoft-powerpoint microsoft-access microsoft-outlook-development microsoft-visio microsoft-project internet-research computer-maintenance computer-repair illustration photo-editing editorial-writing customer-service customer-support 00 more less
    • $15.00 HOURLY RATE
    • 4.1
    • 5 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 8 TESTS
  • Chris & Co.

    Instead of hiring developer after developer, only to find yourself right where you started, put our professional team of associates to work for you!

    advertising content-writing copywriting customer-service ecommerce-consulting graphic-design graphics-programming internet-research market-research project-management sem seo seo-keyword-research social-media-marketing web-content-management 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 42 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Writer, Customer Service, Transcriber

    As a graduate of Computer Engineering, my computer skills have been sharpened and have helped me technically when I worked as a Product Support Representative assisting our clients troubleshoot their network connections. To be able to compete with other online … more

    As a graduate of Computer Engineering, my computer skills have been sharpened and have helped me technically when I worked as a Product Support Representative assisting our clients troubleshoot their network connections. To be able to compete with other online worker, I have ventured and enhance my skills in writing. My first writing task was outside of odesk. When I started on odesk, I have worked as a transcriber and virtual assistant, then have ventured to writing blogs, product/book reviews and content writing. For every project and task I am assigned, I make sure to provide top quality result. I am also willing to learn in any case needed and I am a fast learner.  less

    customer-service writing transcription data-entry web-design 00 more less
    • $4.00 HOURLY RATE
    • 5.0
    • 6 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 5 TESTS
  • Affordable, Dependable and Professional Virtual Assistant

    I’ve worked in the telecommunications industry for six years, five plus years retail customer service experience and approximately 10 plus years within Office Administration. I am positive I am fully equipped to help your organization reach their goals, while simultaneously affording me professional growth opportunities. Familiar with US/Canadian Administrative Law

    microsoft-excel customer-service microsoft-word internet-research google-docs email-handling data-entry administrative-support virtual-assistant telephone-skills 00 more less
    • $14.44 HOURLY RATE
    • 5.0
    • 243 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Experienced Data Entry/Researcher/ Customer Service Representative

    I am a professional Virtual Assistance and Data entry.( Phone / Chat / Email ) I am an experienced Customer Service, customer-focused administrative professional offering significant experience in self-directed positions requiring effective support, secretarial and administrative abilities. Proven interpersonal skills, communication,and multi-tasking … more

    I am a professional Virtual Assistance and Data entry.( Phone / Chat / Email ) I am an experienced Customer Service, customer-focused administrative professional offering significant experience in self-directed positions requiring effective support, secretarial and administrative abilities. Proven interpersonal skills, communication,and multi-tasking skills. I take pride of my works no matter how small and simple the tasks are. I like working with people and enjoy group projects, but am also a self-starter who doesn't mind working on my own.  less

    marketing-strategy email-marketing internet-marketing facebook-marketing telemarketing customer-service cold-calling internet-research market-research customer-support 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 12507 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
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