Customer support Freelancers

Showing 299 freelancers

Customer support Freelancers

Showing 299 freelancers

  • Networks Engineer/Translator

    I am a native Spanish speaker, I have over 5 years experience translating English to Spanish. I have experience with translating technical and non-technical documents. I give phone support to American and Canadian customers, so both my written and spoken … more

    I am a native Spanish speaker, I have over 5 years experience translating English to Spanish. I have experience with translating technical and non-technical documents. I give phone support to American and Canadian customers, so both my written and spoken English are very good. I am a Networks Engineer, so most of my background is related to networking. I used to work at cisco tac on the VPN team. I'm really good at troubleshooting not only networks but windows applications and hardware. I am a very hard worker, and I always get my work done efficiently and on time. My objective is to keep improving in the IT area in general and increase my expertise in networking and customer support.  less

    hardware-troubleshooting customer-support 00 more less
    • $8.89 HOURLY RATE
    • 4.7
    • 354 HOURS
    • MEXICO
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Business Consulting, Customer support, Technical Support

    I aspire to be one among the best Odesk contractors, by delivering quality & reliable results. I have and will always be result oriented, willing to be trained and willing to work as a team player as and when required. Can … more

    I aspire to be one among the best Odesk contractors, by delivering quality & reliable results. I have and will always be result oriented, willing to be trained and willing to work as a team player as and when required. Can provide quality ideas when required. Professional attitude and excellent delivery skills are the best of me. The jobs most suited include Customer service & management, business consulting, software implementations, issue handling, team management and anything else in problem solving.  less

    customer-support 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 3643 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Senior QA Engineer

    Professional network, systems and database administrator, MES systems, ERP/MRP, SAP, VoIP specialist. Excellent test engineer, I am able to find a lot of bugs in the simple, clear code. Test plan authoring and execution. Bugs life: RT (Request Tracker … more

    Professional network, systems and database administrator, MES systems, ERP/MRP, SAP, VoIP specialist. Excellent test engineer, I am able to find a lot of bugs in the simple, clear code. Test plan authoring and execution. Bugs life: RT (Request Tracker), Elsinore Languages: SQL, Pascal, TCL, PowerBuilder etc. Databases: MS Access, MySQL, Oracle, Sybase Operational systems: Windows XP/2000/9x/NT, Linux, FreeBSD. Networking knowledges: VoIP, SIP/RFC3261. Advanced knowledges in PortaSwitch (PortaBilling100, SIP, PortaUM) TestComplete, Mercury QTP. Junit, Autoit,Selenuim,SAP,VM  less

    customer-support 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 0 HOURS
    • UKRAINE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Zendesk Expert

    I have been managing multiple Zendesk systems for almost 3 years. I have been involved in all stages of the Zendesk setup process. Process mapping, planning, implementation, testing, support and continues enhancement on the users experience in Zendesk. I am … more

    I have been managing multiple Zendesk systems for almost 3 years. I have been involved in all stages of the Zendesk setup process. Process mapping, planning, implementation, testing, support and continues enhancement on the users experience in Zendesk. I am very familiar in all aspects of Zendesk, the use of business rules to achieve the desired workflow, implement automations to increase productivity for agents, customize Zendesk using its built in functions and integrations. I am abreast with the latest Zendesk features, api, and integrations which allows me to be able to always find ways of implementing desired functionalities by being able to fully understand all aspects of Zendesk of what it can and it can't do. My core competency is ingenuity and creativity in terms of finding ways to make things work out for the client, hard working and fluent in communication.  less

    data-entry technical-support project-management customer-support administrative-support 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 8094 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • iPhone Unlock / Jailbreak

    Hello, Third year student currently studying at University Experienced in providing excellent customer service whilst working in busy environments. Flexible regarding hours of work including evenings and weekends. Keen to expand skills and knowledge and prepared to work in a … more

    Hello, Third year student currently studying at University Experienced in providing excellent customer service whilst working in busy environments. Flexible regarding hours of work including evenings and weekends. Keen to expand skills and knowledge and prepared to work in a variety of roles as required. WORK EXPERIENCE Online Costumer Service – Technical Support 2009-present : • Helped customers to solve their problems. • Finding solutions to issues and problems. • Able to handle complains, aggressive costumer and difficult situations. • Positive attitude, energetic approach and self motivation. • Capable of influencing the opinions of costumers. Phones Unlocker 2010-present : Running the unlock section in Etunlock Telecom INFORMATION SKILLS: Proficient in iOS applications, use of internet and e-mail. Email : [email protected] Skype : bigsmoke0072 Best Regards  less

    customer-support apple-ios-jailbreaking customer-service 00 more less
    • $3.33 HOURLY RATE
    • 3.9
    • 10 HOURS
    • ALGERIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Personal Assistant/Web Research/Customer Services Expert/EBAY Lister

    Over the last 6 years, I have done wide range of data entry programs for various telecom companies My core competency lies in complete end-end management and I am seeking opportunities to build good relationship from the ground up for … more

    Over the last 6 years, I have done wide range of data entry programs for various telecom companies My core competency lies in complete end-end management and I am seeking opportunities to build good relationship from the ground up for you or your business. I also have a vibrant experience customer service industry as a call center agent and front desk officer  less

    customer-service real-estate-idx web-content-management customer-support virtual-assistant 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 6695 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Linux administration & scripting specialist

    For over 5 years I've been working as a linux administrator in linux managed networks and cisco infrastructures. Key words are automation, optimization, high performance, high availability, monitoring/statistics, developing tools and scripts for automation, management, troubleshooting & monitoring. I … more

    For over 5 years I've been working as a linux administrator in linux managed networks and cisco infrastructures. Key words are automation, optimization, high performance, high availability, monitoring/statistics, developing tools and scripts for automation, management, troubleshooting & monitoring. I strive to deliver best customer experience, my english skills are high and i have customer service experience for over 3 years. Also knowlege of webdesign and web based tools  less

    customer-support 00 more less
    • $23.33 HOURLY RATE
    • 5.0
    • 0 HOURS
    • CZECH REPUBLIC
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Systems Engineer & Online Expert

    I'm a USA based server expert with a team of US based admins behind me. My team and I have provided server management to companies of all sizes and throughout a wide range of industries. We eat, live and … more

    I'm a USA based server expert with a team of US based admins behind me. My team and I have provided server management to companies of all sizes and throughout a wide range of industries. We eat, live and breath servers. Over the years, I've worked on a huge array of systems. My experience covers all major operating systems and most software. Whether it is hosting, development, or business applications, I have the knowledge and insight to get you rolling. My areas of expertise include but are not limited to: Linux OS (CentOS, Ubuntu, Gentoo, Firewall distros, RHEL, Fedora, etc.). DDoS mitigation and prevention, server security and hardening, Apache, nginx, MySQL, PostgreSQL, cPanel, DirectAdmin, Plesk, Virtuozzo, OpenVZ, xen, VMware, and much more. As well as standard server management, I also support office networks, remote workstations, and can help with basically anything that can be accessed remotely. We can help you or one of your staff members add remote admin software as well as anything else needed to get the job done on our side.  less

    technical-support linux-system-administration network-administration lamp-administration customer-support 00 more less
    • $100.00 HOURLY RATE
    • 4.7
    • 141 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
    ASSOCIATED WITH:
  • Data Entry & Transcription

    I may not have enough experience or reputation here in oDesk yet but I can assure every client that I can do the task with sophistication. As a newbie, I am very flexible when it comes to changes of tasks … more

    I may not have enough experience or reputation here in oDesk yet but I can assure every client that I can do the task with sophistication. As a newbie, I am very flexible when it comes to changes of tasks or even additional tasks so long as enough instructions are provided. And in the long run, while I learn, I can work better unguided & unmonitored. When it comes to skills, I can type 55 words per minute. I have very fluent skills in speaking, understanding and listening the english language. I know how to navigate and use Word, Excel and Powerpoint documents, as well as Adobe for photo editing. Job experience? I am currently working for eBay as a Customer Service Associate for more than a year now. I've had enough knowledge of how eBay works: making lisitngs - what's allowed and what isnt, and more..  less

    transcription english-tutoring customer-support web-content-management photo-editing translation-filipino-english 00 more less
    • $3.33 HOURLY RATE
    • 4.9
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 3 TESTS
  • Establish and Manage Globally Distributed Teams

    STRENGTHS Attention to details Creative ideas Communication skills CORE COMPETENCIES Recruitment / Talent Acquisition Training Knowledge Management Instructional Design Systems and Tools SERVICE DESCRIPTION My expertise is in establishing small to medium size distributed workforce. I have reached out to top … more

    STRENGTHS Attention to details Creative ideas Communication skills CORE COMPETENCIES Recruitment / Talent Acquisition Training Knowledge Management Instructional Design Systems and Tools SERVICE DESCRIPTION My expertise is in establishing small to medium size distributed workforce. I have reached out to top talents from all the "wired" corners of world since 2007 and over the last three years I have been directly involved in building global remote teams who work together over the Internet. Talent Acquisition Employer Branding Recruitment - Experienced in searches on all position levels: Headhunting for executives and experts as well as staffing for entry-level or project-based roles - Honed to easily figure out recruiting in different industries - Seasoned in working on both on-site and telecommute posts - Knowledgeable in the complete recruitment cycle: Job Analysis, Recruitment Plan, Sourcing Strategies, In-depth Interviews, Test Administration, Candidate Endorsement, Candidate Rejection, Hiring and Onboarding Training, Knowledge Management and Instructional Design Wiki/Knowledgebase Creation and Management Training Plans Preparation of Training Materials Preparation of Instructional Materials for Self-paced Training New Hire Orientation Tools Training Skill-specific Training Training Evaluation Team Management Progress Monitoring Coaching Performance Assessment Offboarding HOME OFFICE Laptops: 1. HP Pavilion Windows 7 Ultimate 2. Compaq Presario Windows 7 Ultimate Desktop: 1. Windows 7 Ultimate Headsets: Two pairs of Philips Headsets Web-cams: 1. Laptops' built-in webcams Other: 1. Standing PC Microphone Smartphones and Tablets: Samsung Galaxy Note II Google Nexus 7 (Generation 1) iPad (Generation 2) iPhone 4 Internet Subscriptions: 1. 2 Mbps DSL connection from PLDT 2. 2 Mbps Broadband connection from Globe 3. Up to 7 Mbps 3G Mobile Broadband connection from Globe ...  less

    recruiting technical-documentation administrative-support internet-research photography account-management customer-service customer-support technical-support 00 more less
    • $8.00 HOURLY RATE
    • 4.9
    • 4106 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
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