Help desk Freelancers

Showing 111 freelancers

Help desk Freelancers

Showing 111 freelancers

  • MR

    8 Years of experience as Computer Technician at medium level of Company who serves International Company (Newmont Mining) Indonesia. I taught for Computer class in my town (Office subject: word, excel, power point) Able to support and assist user to … more

    8 Years of experience as Computer Technician at medium level of Company who serves International Company (Newmont Mining) Indonesia. I taught for Computer class in my town (Office subject: word, excel, power point) Able to support and assist user to solve computer errors and technical errors. And Now owner of Computer Technician company. Familiar with: Troubleshooting Computer and Laptop Printer's error MS Office (Word, Excel, Power Point, Publisher)  less

    helpdesk-support 00 more less
    • $2.22 HOURLY RATE
    • 4.8
    • 13 HOURS
    • INDONESIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Technical Support Representative / Remote Desktop and VMware Support

    I am Matt, an experienced technical support person who have more than 9 years of I.T. experience in the field of call center and banking industry. Part of my current responsibilities in a bank institution is to provide Level … more

    I am Matt, an experienced technical support person who have more than 9 years of I.T. experience in the field of call center and banking industry. Part of my current responsibilities in a bank institution is to provide Level 3 support to VDI users in the Asia Pacific Region. we support VDI (VMWARE) , and application issues via mail, remote connection , and through phone. My expertise is on vmware/VDI and desktop support and I am also well versed in PC hardware troubleshooting, Virus removal, computer networking, internet issues, isolating computer slowness, etc. I have previous teaching experience as well and I can teach computer technical related subjects. My work experience includes 1.5 year as an I.T. instructor; 5 years as Level 2 technical support engineer ; and currently 3 years as a VDI level 3 support . You can check out my communication skills through my sample youtube videos at http://www.youtube.com/user/saolmatt/videos.  less

    vmware-administration vmware-esx technical-support chat-support helpdesk-support customer-support itil 00 more less
    • $3.89 HOURLY RATE
    • 5.0
    • 25 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 6 TESTS
  • Wordpress Expert and Certified System Administrator

    Wordpress expert and Certified ITIL / MCSA / MCSE / MCITP System administrator with extensive Microsoft/Linux OS / LAN / Wan knowledge and more than 2 years management experience in one of the world leading Multinational BPO company according ITIL service management standards. Working … more

    Wordpress expert and Certified ITIL / MCSA / MCSE / MCITP System administrator with extensive Microsoft/Linux OS / LAN / Wan knowledge and more than 2 years management experience in one of the world leading Multinational BPO company according ITIL service management standards. Working cross-functionally with a customer focused, multi-site environment, identifying and meeting demands, KPI and SL targets, generating sales leads, developing customer relationships. Highly skilled in supervision, technical training and troubleshooting of wide range networking devices. Experienced in Wordpress/Joomla sites migration, development, configuration, optimization. Working with various plugins and widgets, customizing content display, building interactivity and community, implementing online advertising, making a SEO friendly website, enhancing usability and accessibility, managing maintenance, improving security, editing roles for your users to meet your needs or creating new roles.  less

    wordpress website-development technical-support cpanel whm computer-maintenance domain-migration computer-networking helpdesk-support plesk 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 2286 HOURS
    • SERBIA
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 12 TESTS
    GROUPS:
  • Systems Administrator, Technical Support, and Sharepoint

    I am seeking opportunities where I can apply my skills on PC, server, network and technical support. I am here to provide solutions remotely (using various remote desktop sharing tools). I am knowledgeable in the following areas as well: HTML, CSS, Sharepoint, PHP, Joomla, Drupal, Wordpress and databases such as MS SQL, MySQL and Oracle.

    windows-administration linux-system-administration unix-system-administration network-administration sql microsoft-sharepoint-administration helpdesk-support html css wordpress 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 2912 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 19 PORTFOLIO ITEMS
    • 8 TESTS
    GROUPS:
  • Customer, Admin and Remote Desktop Support/Data Analyst/Proj Manager

    I'm a Computer Science college graduate and has been working for 7 years now. I've spent most of my working experience in the BPO industry, 3 years was for Qwest and 1 year for Quickbooks financial software both … more

    I'm a Computer Science college graduate and has been working for 7 years now. I've spent most of my working experience in the BPO industry, 3 years was for Qwest and 1 year for Quickbooks financial software both as a Technical Support. I was also with an American Payroll Company (ADP) and Concur Technologies Inc as an Implementation Consultant. I'm looking for a long term job preferably in the Technical field or General Admin, any type of job, even part time posts as long as it won't require taking in calls.  less

    internet-research data-analysis data-mining data-entry email-technical-support technical-support hardware-troubleshooting administrative-support chat-support helpdesk-support 00 more less
    • $4.44 HOURLY RATE
    • 4.6
    • 415 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 12 TESTS
  • Remote IT-computer, technical-support,server-administration, VMWare

    I'm a highly motivated problem solver with several good years of experience. I am Microsoft certified, currently holding the MCP and preparing to take the MCSE exams. Previous work: Responded to incoming technical support calls for ~30 mid to … more

    I'm a highly motivated problem solver with several good years of experience. I am Microsoft certified, currently holding the MCP and preparing to take the MCSE exams. Previous work: Responded to incoming technical support calls for ~30 mid to large sized companies. Managed a fixed schedule while taking incoming support requests. Provided troubleshooting on Win 2003, Win 2008 and Win 2012 Servers running Citrix, VMware, ADFS, O365, Exchange, Windows Terminal Services, All versions Windows OS and Mac Workstations. Experience in migrating Exchange to O365, handled Cutover and Hybrid migrations. Network troubleshooting on Cisco, SonicWALL, and Cyber configurations and VPNs. Worked with Microsoft Partner Support and many of the largest IT hardware/software vendors. Utilized Autotask and Connectwise ticketing system.  less

    microsoft-active-directory microsoft-exchange-server helpdesk-support windows-xp-administration dhcp virus-removal computer-networking windows-administration dns 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 335 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 7 TESTS
  • IT Technician

     Consistently recognized for technical troubleshooting skills used to rapidly and cost-effectively resolve challenging technical issues.  Quickly learn and master new technology; equally successful in both team and self-directed settings; and proficient in a range of computer systems, languages, tools and testing methodologies.

    helpdesk-support 00 more less
    • $27.78 HOURLY RATE
    • 3.8
    • 239 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Network Engineer/Network Modeling & Simulation(OPNET&OMNeT++)

    Being graduated in CSE from RUET (one of the top ranking universities in my country) along with 2 years of research based masters degree in Internet System specialized in telecommunication and advanced networks from Blekinge Institute of Technology (Sweden), I … more

    Being graduated in CSE from RUET (one of the top ranking universities in my country) along with 2 years of research based masters degree in Internet System specialized in telecommunication and advanced networks from Blekinge Institute of Technology (Sweden), I worked as a network engineer for 4 years before I joined graduate school. Hands on qualities achieved out of my job experience did help me a lot when I was studying and researching on various technologies using OPNET Modeler. After my MSc, I opted out to start my career as a full time freelancer because during my final year of masters I saw lot of students experiencing critical problems dealing with their assignments and research based projects, without prior knowledge it was hard to know any tool and get the expected results. Most of the students lack prior knowledge in the methodology that would be involved with the intended research work and knowledge in the subject topic of study, and then it comes to lack prior experience on how to formulate the ideas related to the study, to manipulate the tool like OPNET Modeler and quantify the results so that expected outcome of any research would scientifically be worthy. Having said that I am willing to challenge myself in way that whatever the complex problems are experienced by while evaluating or analyzing various network technologies using OPNET Modeler. I realize how frustrating it could be for someone who is running out of time, missing the deadline, could be wasted of all the money invested in achieving successful degree nowhere to go and get the problem resolved. ======================================================== What support and services you would expect from me? ------------------------------------------------------------------------------- --My online availability gets the highest priority making sure clients get an opportunity to collaborate with me. --No doubt we are human being if it is so then no one is out of the question to dedicate sometime for sleep. But what makes me little bit different than usual is that the qualities I have is that for some reason I have been happened to be experienced in adjusting my sleeping time very well. That means I am capable enough to swap night with day or vs.. Once project is assigned to me, I will channel my time in a way that you don't have to be worried with yours. --Prior to be hired by you, you are expected to allow couple of hours to do pre-assessment of the project. I will take time to understand the project and cross-check with my set of skills and get back to you with how long and what would be deliverable within me. At this point If you happen to agree then we are good to go in singing the contract and eventually get started with the work. I take every problem very seriously and deal with very careful consideration. ====================================================== Here are a few of my significant capabilities: ** Networking and Hardware: Network Adapters, Modems, Hub, Repeater, Switch, Router (Cisco), DSL, ADSL, PIX Firewall, 3COM, Ethernet, Linux/Windows Workstations ** Platforms: Windows 9x/NT/2000/XP/Vista/Win7 (Advanced), Linux (Red Hat, Debian, Ubuntu), Solaris ** Tool s and Utilities: MS DOS, Microsoft Office Suite Network Management Tools: Nagios, iDirect VNO, Wireshark ** Security Tools: VPN, ACLs, Filtering Traffic, Routing Policies, IP Tables, Wireshark and NMAP ** Database: MS Access, My SQL, PL/SQL. ** Programming Language: C/C++ (Excellent), Java (Basic), Perl (Basic), PHP, HTML, MySQL, VisualBasic, MatLab ** Network Simulator: Experienced in Optimized Network Evaluation Tool (OPNET) and familiar with NS-2 ====================================================  less

    technical-support computer-networking linux-system-administration helpdesk-support telephone-skills ospf mpls network-planning 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 4 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 10 TESTS
  • IT Support , SCO, Administrator, Network Support, Help Desk,Data Entry

    I have experience of design and implementation, review and documentation, productization in IT support and customer services. Knowledge of broad range of technologies related to Telecommunication and Computer Networks. Maintaining and monitoring the computer systems and networks. Solve technical problems … more

    I have experience of design and implementation, review and documentation, productization in IT support and customer services. Knowledge of broad range of technologies related to Telecommunication and Computer Networks. Maintaining and monitoring the computer systems and networks. Solve technical problems, detect hardware and software faults, and install computer systems both On Call (Remote Desktop) and Onsite. I am specialized in providing comprehensive support for network connectivity, applications, hardware, and operating systems for business-critical technologies. Also I have excellent ability to quickly diagnose and resolve both small and large scale systems issues (ADC, Messaging and Collaboration Servers, and LAN etc).  less

    blackberry-app-development technical-writing technical-documentation technical-editing microsoft-exchange-server helpdesk-support bpo-it-services php medical-billing-coding 00 more less
    • $3.33 HOURLY RATE
    • 4.9
    • 0 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 9 TESTS
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