Process improvement Freelancers

Showing 35 freelancers

Process improvement Freelancers

Showing 35 freelancers

  • Business Consultant | Sr Project Manager | Services Design Expert

    Carlos Bertolami is a passionate Industrial Engineer and Business Consultant, with more than 14 years of management consulting, business processes integration & automation, services design and program management experience developed at different multinational companies World Wide. Mr Bertolami’s career began … more

    Carlos Bertolami is a passionate Industrial Engineer and Business Consultant, with more than 14 years of management consulting, business processes integration & automation, services design and program management experience developed at different multinational companies World Wide. Mr Bertolami’s career began in the consulting industry where he soon held a number of leadership positions in recognized companies such as Avaya, Accenture, Deloitte, Telecom, Paradigma, Techint, etc. In 2004 he was named as the Business Manager for the South Cone Region (5 countries) at Microsoft. An acknowledged thought leader, Carlos has helped to several companies and entrepreneurs around the world to reach their business goals as a business processes and System Integrator Specialist (CRMs, ERPs, BI, Data Mining, LMS, PMO, etc). Bertolami earned a B.S. degree in Industrial Engineering from the UTN (Universidad tecnológica Nacional), Buenos Aires. He also was selected as the top performer business consultant in 2007 in Paradigma Consulting. Carlos is a non-stop marathoner and he is married with 2 children.  less

    project-management process-improvement strategic-planning business-plans business-analysis business-intelligence operating-systems-development 00 more less
    • $44.44 HOURLY RATE
    • 5.0
    • 1823 HOURS
    • ARGENTINA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
  • Client Relations Enthusiast

    I'm Sathya who will act as a bridge between you and developers in each stages of the application development. Yes, as you correctly guessed , I am vastly experienced, over 17 years, in IT industry and has expertise in Client … more

    I'm Sathya who will act as a bridge between you and developers in each stages of the application development. Yes, as you correctly guessed , I am vastly experienced, over 17 years, in IT industry and has expertise in Client relations, Process Management and Business Analyzing. As we know, problem solving skills and Solution Architecting is the core to the success of any application development process. With myself and Praveen, who has done a tremendous job as a Solution Architect and Project Manager for last 12 plus years, will be guiding the team at each stages of development.  less

    process-improvement business-analysis 00 more less
    • $22.22 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Systems Analyst, ITIL , PMP & Six Sigma Process Improvement Specialist

    I am Lean Six Sigma Black Belt Professional who is thinking and talking in terms of creating business solutions, not just building software systems.Creating viable solution that unites the business and IT on projects. I am a modeler of … more

    I am Lean Six Sigma Black Belt Professional who is thinking and talking in terms of creating business solutions, not just building software systems.Creating viable solution that unites the business and IT on projects. I am a modeler of business processes using the process/workflow software to create process models which can be simulated, analyzed, and even executed directly by the business,helping the business executives in decision making by modeling/simulating “what-if” scenarios. The most important responsibilities of mine are to act as a communication conduit between the stakeholders and the team . I represent the stakeholder community to the development team and translate the business needs for them. I am usually perform the following on any traditional software development project: 1. Scope the system. Work with key project stakeholders and business people to formulate and communicate the business vision for the project, map out initial requirements and the scope of the project. 2. Interpret business Processes and needs. work with project stakeholders to translate their requirements into something that developers can understand as well as to translate the resulting questions that the developers have into something the stakeholders can understand. 3. Translate technical issues. Breaking down technical and architectural complexities so that project stakeholders can easily understand any issues that crop up. Explain what the developers are doing and why they need to do it, including explanations. 4. Spell out the project details and requirements. work with project stakeholders to identify, model and then document their requirements and business domain details. 5. Test and validation. Work with project stakeholders to validate their requirements and analysis models via techniques such as reviews, walkthroughs and play acting,writing user acceptance test (UAT) cases and be a liaison between project stakeholders and testing team during UAT. 6. Represent project stakeholders throughout the process. the developers treat the BSA as the 'customer' from which requirements, domain information and business priorities are provided. The BSA, in turn, will work with the stakeholders to obtain information and to verify decisions. My responsibilities are to: 1- Identify and model process requirements using Visio , Itp-commerce and I grafx tools 2- Identify and model data requirements 3- Identify business rules requirements ; and test requirements which includes many levels of testing. 4- Manage requirements 5- Help scope the project 6- Write use cases 7- Improve business processes 8- Design screens (or prototypes) 9-Write system technical specifications 10- Determine benefit/cost 11- Lead and manage projects I believe that my strong technical experience and education is making me a very competitive candidate for any Business process and system analysis position. The key strengths that I possess for success in this position include, but are not limited to, the following: ► My experience is over 16 years as business process and system analyst ► I have extensive experience in business & systems requirements analysis with detailed documentation using various methods like process flow diagramming, use-case/ UML diagram, ERD, Screen mockups and Data flow diagramming using Balsamiq, Visio and Smart Draw and multiple process diagramming tools. ► I apply my experience as a Certified Lean Six Sigma Black Belt in Business process and software requirements analysis continuous improvement for business processes based on Agile/Scrum Methodology. ► I apply all the technical skills such as Critical thinking and Problem solving for identifying improvement opportunities. ► Solution-focused professional with excellent interpersonal and rapport-building skills. ► Responsible, loyal, reliable, and independent with high level of enthusiasm and creativity. ► Self-motivated professional achieve results and have superior ability to coordinate and perform several projects simultaneously. Skills and Competencies · Strong writing skills · Strong logical and analytical skills · Excellent oral and written communication skills · Proficient skills in process and project management Using Agile and Scrum Methodologies · Practical knowledge of Six Sigma, Lean or other process improvement methodologies · Proficient System Analysis and Critical thinking skills · Strong knowledge of industry best practices · Proficient PC skills · MicroSoft Word .Excel, PowerPoint & MicroSoft Project · Database applications like Access, SQL · Strong knowledge of Screen Mockups like Balsamiq, Visio, Smartdraw · Excellent customer service skills · Strong presentation skills Please Review also My LinkedIn Profile :http://eg.linkedin.com/pub/sally-william/22/b84/9bb  less

    process-improvement process-architect six-sigma business-analysis requirements-analysis information-architecture functional-testing project-management database-modeling technical-analysis manual-testing 00 more less
    • $38.89 HOURLY RATE
    • 4.9
    • 3214 HOURS
    • EGYPT
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 10 TESTS
  • Experienced Service & Support Operations Professional

    Over the last 7 years, I have been associated with Internet Service Provider delivering Services, Technical Support and Solutions to its Enterprise Clientele. With my on-going experience I have gained expertise on Web Research, Administrative and Back Office Support, Email … more

    Over the last 7 years, I have been associated with Internet Service Provider delivering Services, Technical Support and Solutions to its Enterprise Clientele. With my on-going experience I have gained expertise on Web Research, Administrative and Back Office Support, Email Correspondence and developing Operational Reports on numerous projects. I also have 3 years of experience as a Data Entry Expert. My core competency lies in end to end management of Web Research, Virtual Administrative Assistance and Data Entry Projects. I am seeking opportunities using all my initiatives for sourcing contact and projects. I am proficient in working and adjusting with all levels of business users and successfully understand their exceptions. Pressure Handling and Meeting Deadlines are my key strengths.  less

    helpdesk-support customer-support technical-support computer-networking network-administration process-improvement itil virus-removal voip-administration 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 5 HOURS
    • UNITED ARAB EMIRATES
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Senior Developer/Solution Architect (C#, .NET, MVC, AZURE, SQL)

    An Accomplished Software architect, consultant and Lead Developer, with in-depth expertise on Desktop, Web, Cloud and Enterprise applications on the .NET platform as well as strong ETL and Business intelligence expertise on the SQL Platform. Highlights 13 yrs of experience … more

    An Accomplished Software architect, consultant and Lead Developer, with in-depth expertise on Desktop, Web, Cloud and Enterprise applications on the .NET platform as well as strong ETL and Business intelligence expertise on the SQL Platform. Highlights 13 yrs of experience in the Industry. More than 20,000 Hrs of development work. more than a Dozen certifications (MCPD, MCITP, MCTS) on various .NET and SQL Server related technologies. I write clean code, Follow SOLID principles in development, designed to to develop manageable, extensible and reusable systems Co-Founded a US Based startup Available to work on US EST work hrs Expertise on requirements analysis , estimation to Architecting solutions and leading teams on complex development projects to review and performance tune existing applications. In-depth knowledge and familiarity of developing applications for a number of industry domains such as Financial services, Energy, Lead Processing, Automobile, Telecom billing, Consumer goods and Manufacturing. Extensive experience in enterprise software development life-cycle. Agile and Scrum/XP Methodologies in managing project teams. Key Achievements Architected, Managed and led development effort to build a complete eco-system for automobile lead processing, lead delivery, inventory management and digital advertising. Founded a Microsoft technology consulting and outsourced product development firm, leading its product delivery team and delivered multiple solutions in different industry verticals. Led improvements to existing development processes using best practices, guidelines and process re-engineering on multiple engagements. Multiple successful consulting and delivery engagements turning around troubled existing systems into revenue generating applications that can be scaled to meet customer demand. Was part of team that built the world’s first Online AGM solution. Web Technologies ASP.NET MVC (2.0 to 5.0), ASP.NET Forms, HTML5/CSS3, WCF Web Services , .NET 2.0 Web Services, SOAP/JSON/AJAX/REST, JQuery, ODATA, Knockout JS Windows Applications Windows Forms, WPF, Silverlight Frameworks .NET Framework (2.0 to 4.5), Telerik Kendo UI, Windows Azure (Cloud), Amazon SDK Software Design/Architecture Patterns GRASP, GOF, MVC, MVP, SOLID, DRY, KISS, YAGNI, Domain Driven Design(DDD), CQRS Databases/Database Technologies SQL Server (2005 – 2012), SQL Integration Services, SQL Reporting Services, Geo-Spatial Data, MongoDB, LINQ, Entity Framework, SQL Azure Middleware MSMQ, Windows Workflow Foundation, NServiceBus, SQL Service Broker Development Process Methodologies Agile, Scrum/XP, Prince 2, TDD, DDD , BDD, Continous Integration (CI) Tools Jetbrains Teamcity, 3Scale API, JetBrains DotTrace, YSlow Payment Technologies PayPal, Chase Payment Tech, Speedly, BrainTree, PayPros  less

    asp.net-mvc asp.net sql architectural-design wcf ssis microsoft-sql-ssrs performance-tuning git continuous-integration api-development entity-framework process-improvement telerik 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 2739 HOURS
    • SRI LANKA
    • LAST ACTIVE
    • 9 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • nothing is impossible... just try me .....

    I am a committed and goal oriented person with a varied skill sets. I have worked in banking system for 14 Years. I have worked in various positions like, Branch Manager, Risk Management, and Recruitments. Process and Project Management along … more

    I am a committed and goal oriented person with a varied skill sets. I have worked in banking system for 14 Years. I have worked in various positions like, Branch Manager, Risk Management, and Recruitments. Process and Project Management along with Marketing are my strength. I have worked as a Project Manager, Successfully completing 15 projects.I have Written Business & Marketing Plans (I have helped about 7 companies to start up . I provide consultancy for sales and marketing) Content for the websites ( Complete web sites, including legal T&C and different policies) Article for Online magazines. I have also been working in admin and VA roles.  less

    project-management strategic-planning business-plans process-architect marketing-strategy process-improvement sales-management business-proposal-writing policy-writing travel-writing b2b-marketing direct-marketing market-research business-analysis business-models business-development business-process-reengineering business-scenario-development business-process-modelling business-continuity-planning product-management 00 more less
    • $8.89 HOURLY RATE
    • 4.7
    • 3472 HOURS
    • BELARUS
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Principal Consultant

    Microsoft Certified Professional (MCP). MS Certified Technology Specialist (MCTS) in Dynamics CRM 2011. MS Dynamics Specialist in CRM 2013 for both Applications as well as Configuration & Customization. Award-winning scientifically literate information manager and Six Sigma Green Belt. Knowledgeable of multiple … more

    Microsoft Certified Professional (MCP). MS Certified Technology Specialist (MCTS) in Dynamics CRM 2011. MS Dynamics Specialist in CRM 2013 for both Applications as well as Configuration & Customization. Award-winning scientifically literate information manager and Six Sigma Green Belt. Knowledgeable of multiple disciplines, particularly environmental chemistry, cognitive psychology, and information technology. Conceptually knowledgeable of power generation technologies, both fossil and renewable. Logistics minded and process oriented. Very organized. Understands the big picture, guides detailed behavior. Eager to learn, inquisitive, and innovative. Strives for problem solving continuous improvement. Manages change from concept to implementation. Anticipates obstacles, develops contingency plans, and recommends options. Communicates effectively with stakeholders. Enjoys to research, to synthesize, and to teach/train. Greatly values camaraderie among team members. Can be trusted to work independently with some guidance. Motivated, brainy, and pleasant. CRM Capabilities: translating business issues or goals into technical or business process solutions, requirements gathering & Fit-Gap needs analysis, project task management (http://bit.ly/merilinhardtcvcrmprojects), process flow and solution design (using Visio), form configuration (including workflow and form scripting using JavaScript), acceptance testing, system admin (including security / user access) & end-user (including reports, views, dashboards) training, integration support (one-way and bi-directional), data migration from clients' current systems to Microsoft Dynamics CRM, and support & maintenance (including system update roll-up deployment)  less

    windows-workflow-foundation microsoft-dynamics-crm javascript business-process-reengineering process-improvement agile-software-development requirements-analysis user-acceptance-testing business-analysis microsoft-visio 00 more less
    • $60.00 HOURLY RATE
    • 5.0
    • 160 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 12 TESTS
  • Business Analyst, Enterprise Architect - Engineer, and Project Manager

    To take on roles in Business - Technology Analysis/Consulting: Business Process, Technology, Strategy, Products & Projects Management; Enterprise Architecture/Engineering, Business Liaison, Service Delivery Management, Operations etc. with the ability to proactively translate customers, users or business requirements/needs into solutions … more

    To take on roles in Business - Technology Analysis/Consulting: Business Process, Technology, Strategy, Products & Projects Management; Enterprise Architecture/Engineering, Business Liaison, Service Delivery Management, Operations etc. with the ability to proactively translate customers, users or business requirements/needs into solutions, while leveraging technology for competitive advantage, market leadership and sustainable performance.  less

    business-analysis technical-analysis requirements-analysis business-process-modelling process-architect product-management business-process-reengineering product-development program-management process-improvement project-management online-community-management business-it-alignment brand-management atlassian-confluence atlassian-jira technical-writing strategic-planning sparx-systems-enterprise-architect requirement-management agile-software-development information-architecture technical-documentation scrum six-sigma user-acceptance-testing microsoft-visio functional-testing sap software-testing wire-framing document-control uml quantitative-analysis business-continuity-planning business-scenario-development change-management management-development purchasing-management helpdesk-support 00 more less
    • $11.11 HOURLY RATE
    • 4.9
    • 794 HOURS
    • NIGERIA
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 7 TESTS
  • Process Analysis & Technical Writing

    Over the last 13 years, I have conducted process analysis, modeling and technical writing for the federal government and small businesses. My core competency lies in the complete analysis of end to end processes, identifying when and where work changes … more

    Over the last 13 years, I have conducted process analysis, modeling and technical writing for the federal government and small businesses. My core competency lies in the complete analysis of end to end processes, identifying when and where work changes through a series of stages to include the components of the system, organized sequentially. My work is information technology focused. I have written Requirement Documents, User Instructions, and Frameworks for implementation projects, Program Management Plans and various other technical documents. I invite you to read iblog at www.iqullc.wordpress.com, where I share my professional opinion and knowledge on Business Process Management and thinking points on Information Technology architecture. I am seeking opportunities to assist your business in understanding and defining your processes, creating smart practical solutions, improve efficiency and document the right requirements. Contact me today through oDesk and follow me on Twitter @iqu_llc!  less

    process-improvement process-architect technical-writing 00 more less
    • $38.89 HOURLY RATE
    • 5.0
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 3 TESTS
  • ITILv3 Foundations Certified / Microsoft Professional / Tech Writer

    I am here to build honest and productive working relationships. I bring with me 14 years of professional experience - with 10 years of Customer Service and Technical Support experience. I am a fast learner and am always eager to learn … more

    I am here to build honest and productive working relationships. I bring with me 14 years of professional experience - with 10 years of Customer Service and Technical Support experience. I am a fast learner and am always eager to learn new things while providing top notch services to my clients. I aim to build a solid reputation in the oDesk community by providing my clients their time and money's worth. Over the last 9 years, I have worked in the customer service industry, providing support for technical related concerns for Toshiba Computers, Dell Computers and most recently, for enterprise IT Service Desks. For the last five years, I had been working as a Technical Trainer for service desk agents. For the past year, I held the responsibilities of a Global Training Coordinator where I am tasked to ensure that Training for IT Services are rolled out to all Global Processing Centers (GPCs). Previous to the post above, I had been a Help Desk Training Specialist for service desks for more than five years where I worked for the successful transition of four different accounts. I hold certifications for ITIL V3 Foundations, Microsoft Certified Professional - Managing and Maintaining Windows Server 2003 and a Yellow Belt for Six Sigma. Please feel free to contact me. I am available at your service.  less

    customer-service helpdesk-support technical-support customer-support hardware-troubleshooting process-improvement 00 more less
    • $6.99 HOURLY RATE
    • 5.0
    • 1568 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 12 TESTS
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