Technical Documentation Professionals & Consultants

Showing 20 freelancers

Technical Documentation Professionals & Consultants

Showing 20 freelancers

Browse Technical Documentation job posts for project examples or post your job on oDesk for free!

Technical Documentation Job Cost Overview

Typical total cost of oDesk Technical Documentation projects based on completed and fixed-price jobs.

oDesk Technical Documentation Jobs Completed Quarterly

On average, 48 Technical Documentation projects are completed every quarter on oDesk.

48

Time to Complete oDesk Technical Documentation Jobs

Time needed to complete a Technical Documentation project on oDesk.

Average Technical Documentation Freelancer Feedback Score

Technical Documentation oDesk freelancers typically receive a client rating of 4.68.

4.68

Last updated: February 1, 2015

  • Experienced Windows Linux, Unix, Citrix, ESXi, Network Administrator

    Windows, Unix and Linux servers. Managing OS33 Cloud server, AWS, Deploying VDI, ESXi, Xenserver, Xenapp, XenDesktop, Avaya CallManager. Cisco, Netgear, HP Procurve, Fortinet, Watchguard, Sonicwall, Barracuda, Juniper Switch, Router, NSA configuration. I'm in Tampa, Florida. Available to work from … more

    Windows, Unix and Linux servers. Managing OS33 Cloud server, AWS, Deploying VDI, ESXi, Xenserver, Xenapp, XenDesktop, Avaya CallManager. Cisco, Netgear, HP Procurve, Fortinet, Watchguard, Sonicwall, Barracuda, Juniper Switch, Router, NSA configuration. I'm in Tampa, Florida. Available to work from 8:00AM - 6:00PM Eastern time. If necessary feel free to call me at +1-813-598-6727  less

    linux-system-administration unix-system-administration qmail lotus-notes nagios vmware-administration adobe-photoshop adobe-illustrator technical-documentation technical-support windows-administration pfsense squid vmware-esx postfix citrix-xenserver citrix-netscaler 00 more less
    • $25.00 HOURLY RATE
    • 5.0
    • 5518 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 11 TESTS
  • Technical Resolution Expert & Process Lead

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In … more

    My Experience began on 2003 by providing Technical Support for Microsoft's Internet Service (MSN). It was a great jump start to my technical career by providing high quality technical support and great customer service to U.S. Customers. In 2005 I had the opportunity to begin working for Dell Computer's - Technical Support. I've been an Resolution Specialist from 2005 up to June 2012 managing the technical aspect of the teams and providing support to the agents that take calls. I am CompTIA A+ Certified - Remote Support Technician (COMP001006357057). Developed various Web-based Tools utilized by Dell Technicians for the departments I've worked on. My duties as a Resolution Specialists range from Technical Knowledge on the Software and Hardware end. Troubleshooting know-how, Knowledge on dispatching & shipping parts through FedEx, USPS, Unisys, Bantec & Qualexserv, Call auditing & quality assurance, Trained on irate caller deescalation process. An experience I think that has great value is being Manager on Duty on the department's (SMB - Small & Medium Business) floor. Which meant that my duty was to manage all the calls coming in to our group and make sure the process would meet all the goals set by Dell's Global CCO (Call Forecast Dept.). This were I learned the call center aspect of the job such as metrics like AHT (Average Handle Time), ORR (Offer Run Rate), Measuring Inbound calls vs Intervals. Staffing vs Breaks & Lunches. From June up to know I have been working on the Process Engineering department as a Process analyst providing various reports on Call Handling, Staffing, RDR (Repeat Dispatch Rate) Metric. Have Advanced Excel & Intermediate MS Access skills. On the relationship & teamwork side of my work experience. I’ve been able to succeed with my teams by establishing great relationships with my teammates and this way, drive to influence them in a positive way, so they can visualize a goal in a manner they can reach and exceed the business’s expectations. My main focus has been to learn as much of the business and understand the best way at approaching the role I’ve had the opportunity of undertaking. Also, I’ve taken the task at analyzing and determine the most efficient path to reach the goals on the teams I have been a part of, and have definitely been successful at making the teams reach top spots in group rankings.  less

    report-writing call-center-management computer-networking process-improvement network-administration html css php adobe-photoshop javascript administrative-support microsoft-excel microsoft-access oracle-siebel-crm technical-support order-processing photo-editing photo-manipulation photography processing call-handling customer-service customer-support business-analysis data-analysis technical-analysis technical-documentation psd-to-html internet-research phpmyadmin phpbb internal-auditing service-level-management adobe-acrobat image-processing word-processing 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 1108 HOURS
    • EL SALVADOR
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 9 TESTS
  • Awesome Business Analysis / Project Manager & Mac App Expert

    “What counts is not the number of hours you put in, but how much you put in the hours.” Motivated, personable business professional with a talent for quickly mastering new technologies – recently completed a web based international money transfer project … more

    “What counts is not the number of hours you put in, but how much you put in the hours.” Motivated, personable business professional with a talent for quickly mastering new technologies – recently completed a web based international money transfer project. Fully capable of diplomatic and tactful interpersonal communication with professionals and non-professionals at all levels. More than 20 years experience in providing software solutions. Key areas of expertise:  Requirements definition.  Solution design.  Functional specifications.  Business processes and procedure development.  Project Management of build, test and implementation.  Pre and Post implementation data conversions. Key Personal Traits:  Flexible and versatile with the capability of maintaining a sense of humor under pressure.  Poised and competent with the ability to easily transcend cultural differences. Areas of Expertise Business Process Engineering, GAP Analysis, Full Cycle SDLC (from specification through testing and release) and PMO, Project Management, Team Leadership, Risk Assessment and Mitigation. ERP System Consultancy with specific experience:  SAP (MM-IM) Inventory Control and Logistics  SAP (LE) Shipping.  SAP (PP) Production Planning Software Expertise  Microsoft Office (Outlook, LiveMeeting, Word, Excel, PowerPoint, Projects, Access).  Microsoft Visio  Monarch  Clarity  Agile  Apple MAC: o Pages o iWeb o Numbers o Keynote o Open Office Suite  SAP  QAD/MFG-PRO  BaaN Awards and Accomplishments · Recipient of “Excellence in Training” award for three consecutive quarters · Received special citation for managing the conversion of CM B2B interfaces to SAP · Successfully integrated more than 25 contract manufacturers into the APAC Supply Chain · Primary ERP consultant to major US Companies such as StairMaster, and Siemens Hearing · Formalized, Developed and implemented SDLC and PMO processes and procedures · Managed SOX IT Security compliance audit for Supply Chain Operations  less

    project-management mac-os-app-development technical-documentation apple-iwork apple-iweb apple-ibooks microsoft-visio microsoft-word microsoft-excel microsoft-powerpoint 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 2911 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 3 TESTS
  • Project Manager

    I am currently looking for a Project Manager position that I can utilize my skills and increase my knowledge. I am a team player who is eager to become part of a successful team. Over the past fifteen years I … more

    I am currently looking for a Project Manager position that I can utilize my skills and increase my knowledge. I am a team player who is eager to become part of a successful team. Over the past fifteen years I have worked as a Project Manager in Telecommunications, Public Safety, and Security Surveillance. My experiences include: Project Management, Management, Documentation, Quality Management, Training, and Legal Documentation. I am very passionate about my work. You can rely on me for any task and I will get the job done! If you are looking for someone who is reliable, hard working, and detail oriented, I am the one.  less

    project-management technical-documentation software-testing requirements-analysis dropbox-api article-writing content-writing microsoft-excel salesforce-app-development microsoft-powerpoint telephone-skills 00 more less
    • $24.00 HOURLY RATE
    • 5.0
    • 2752 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • MCITP, MCSE, Virtualization, Network Engineer/Mangr, Writer

    Experienced Technology Leader, Implementation Manager, Change Agent and MCSE/MCITP. In-depth knowledge of IT systems and operations, project management, large-scale system implementations and information security with over twelve years with hands on experience as an Enterprise Administrator and Network Manager … more

    Experienced Technology Leader, Implementation Manager, Change Agent and MCSE/MCITP. In-depth knowledge of IT systems and operations, project management, large-scale system implementations and information security with over twelve years with hands on experience as an Enterprise Administrator and Network Manager in NT, 2000, 2003 and 2008 environments. Extensive experience in Server Virtualization including VMware and Hyper-V integrated with HP and EMC SANs. Practiced understanding of Exchange, Lync Server 2010, Fortigate UTM devices, Active Directory, PKI and DFS. Five years of experience as a corporate Microsoft/Certification trainer and serving as an MCSE/CCNAinstructor for technical schools, colleges and corporations such as AT&T; and Comcast Cable. I have created course curriculum for two online schools. I am extremely proficient in Server 2012 and 2008, including Server Core edition, Hyper-V, Fortinet, VMware, Procurve, HP and EMC SANs, Active Directory, Exchange, SQL, Procurve switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also a professional writer and have contributed to several white papers and authored published articles in professional journals. Have also written and reviewed test questions for IT professional certifications. I am looking for other opportunities to supplement my work load. My Microsoft Profile can be accessed by this link: http://www.mcpvirtualbusinesscard.com/VBCServer/brad.rudisail/profile For more information on me go to www.bradinthecloud.com  less

    virtualization security technical-documentation microsoft-active-directory technical-writing white-paper-writing windows-administration 00 more less
    • $34.94 HOURLY RATE
    • 5.0
    • 1812 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
    GROUPS:
  • PMP, Experienced Salesforce.com Professional

    To briefly introduce myself, I am skilled software professional with more than 10 years of professional experience related with various aspects of Software Development. I hold PMP certificate since 2009. and have worn the PM hat on lots of projects … more

    To briefly introduce myself, I am skilled software professional with more than 10 years of professional experience related with various aspects of Software Development. I hold PMP certificate since 2009. and have worn the PM hat on lots of projects. Nowadays I prefer the role of Solution Architect but am always ready to jump in and lend a hand to the PM if situation requires so. I also hold Administrator, Advanced Administrator, Developer, Service Cloud and Sales Cloud consultant certificates issued by SFDC which provide formal verification of my knowledge and skills related to Salesforce and the way it should be used. I have extensive experience working with modern telco clients with very complex product and process portfolios and I am confident that I can provide high quality deliverables in any role related to software development and consulting. I am willing to provide a list of references regarding the projects and work that I have done in the past. If you need any additional information related to my experience and qualifications, please feel free to contact me.  less

    salesforce-app-development project-management agile-software-development salesforce-apex visualforce technical-documentation continuous-integration javascript 00 more less
    • $80.00 HOURLY RATE
    • 5.0
    • 1094 HOURS
    • CROATIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 4 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • Project Manager / IT Consultant

    Seasoned IT Professional with extensive experience in Software Development, Database Technology, Project Management & Business Analysis. An innate ability to always remain on top of the situation has helped me to establish a track record where I have not missed out … more

    Seasoned IT Professional with extensive experience in Software Development, Database Technology, Project Management & Business Analysis. An innate ability to always remain on top of the situation has helped me to establish a track record where I have not missed out on a single deliverable. Core Technology Areas - Data Warehousing & Business Intelligence Tools - SSIS, SSRS, SSAS, Crystal Reports - Development of Triggers, Stored Procedures using T-SOL in MSSQL Server - Designing databases - Conceptual & Physical schema - .Net framework 3.5 & 4 - Asp.net, Web Worms, C#, Ajax, Web Services, Win Forms - ORM- LINQ, Entity Framework. nHibernate - Use Cases, UML Artifacts, MS-Visio, Wireframing tools - MS-Access, VBA Abilities - Orchestrating total solutions from requirement analysis to testing and implementation. - Proven experience in project management, risk analysis & successfully leading teams - Interfacing with clients - both pre & post sales Strengths - Ability to think out of the box within defined and accepted methods of execution and delivery  less

    c# microsoft-sql-server-administration .net-framework microsoft-sql-server-development microsoft-visual-studio microsoft-visio linq devexpress asp.net ajax microsoft-visual-basic crystal-reports orm requirements-analysis project-management microsoft-access sql microsoft-project mysql erp tortoise-svn database-programming database-modeling regression-testing technical-writing technical-analysis technical-documentation balsamiq microsoft-excel-powerpivot ssis business-process-reengineering requirement-management ado.net linq-to-sql mercurial nhibernate microsoft-business-intelligence-studio oracle-apex software-testing business-analysis apache-thrift microsoft-sql-ssrs data-warehousing microsoft-sql-ssas negotiation customer-service email-deliverability-consulting software-qa-testing usability-testing business-writing data-mining lotus-domino lotus-notes 00 more less
    • $27.78 HOURLY RATE
    • 5.0
    • 4410 HOURS
    • INDIA
    • LAST ACTIVE
    • 12 PORTFOLIO ITEMS
    • 33 TESTS
  • Unix/Linux Architect

    IT consulting, IT infrastructure design, servers setup, network setup, performance optimization, troubleshooting, maintenance, automation, documentation. Any kind of hardware and software for Unix-like operating systems. Web, DB, Mail, DNS, XMPP, Firewall, etc.

    linux-system-administration postfix apache-administration dns mail-server-implementation security nginx postgresql mysql jboss ssl subversion svn git github unix-shell centos ubuntu freebsd solaris-administration openbsd unix-system-administration jenkins operating-systems-development network-administration firewalls ftp selenium whm cpanel apache-tomcat database-administration database-management lamp-administration internet-research technical-documentation scripting xmpp samba core-java 00 more less
    • $25.56 HOURLY RATE
    • 5.0
    • 12087 HOURS
    • UKRAINE
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
    ASSOCIATED WITH:
  • Core Network Implementation Engineer

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering. I have Over 4 Cumulative years in VSAT Communication & Mobile Telecommunication. In VSAT (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design … more

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering. I have Over 4 Cumulative years in VSAT Communication & Mobile Telecommunication. In VSAT (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation.  less

    cisco-routers computer-networking technical-documentation c++ customer-support technical-writing technical-analysis technical-support corel-draw customer-service ftp ssl linux-system-administration ssh 00 more less
    • $16.67 HOURLY RATE
    • 4.7
    • 5679 HOURS
    • KENYA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Experienced Technical Writer and Support Executive with CCNA

    *Customer Service, User's Manual, Functional Specifications, White Papers, Technical Documentation* I am a Network Associate,Technical writer and Technical Support executive with 6+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such … more

    *Customer Service, User's Manual, Functional Specifications, White Papers, Technical Documentation* I am a Network Associate,Technical writer and Technical Support executive with 6+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such as Cisco, Unitech, Vodaphone, MTN, Toyota, Maruti etc to name a few. I specialise in analysing, planning, and executing documentation tasks for products and software applications by way of creating different types of user-friendly documentation. I also have an extensive knowledge of Information technology Infrastructure Library (ITIL), Cisco Device Testing and implementation with Cisco Certified Network Associate (CCNA) certified Hands on Experience on Implementation and configuration of the CUCM servers, setting up the IP telephony, Voice gateways, Inter - Cluster calling, Gatekeeper installation and configuration, Tandberg VC & IPCC configuration for IVR, Worked closely with client team and external service providers (GSM and CDMA operators) in various Projects In addition to the above, I am a highly motivated self-starter who enjoys intrinsic job challenges and works well unsupervised with a team player attitude.  less

    technical-writing users-guide-writing white-paper-writing network-planning cisco-voip cisco-routers helpdesk-support report-writing article-writing blog-writing content-writing microsoft-visio microsoft-word newsletter-writing technical-support phone-support customer-support atlassian-jira skype call-handling telephone-skills technical-documentation business-analysis 00 more less
    • $20.00 HOURLY RATE
    • 4.6
    • 6571 HOURS
    • UNITED KINGDOM
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 7 TESTS
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