Technical Documentation Professionals & Consultants

Showing 14 freelancers

Technical Documentation Professionals & Consultants

Showing 14 freelancers

  • MCITP, MCSE, Virtualization, Network Engineer/Mangr, Writer

    Experienced Technology Leader, Implementation Manager, Change Agent and MCSE/MCITP. In-depth knowledge of IT systems and operations, project management, large-scale system implementations and information security with over twelve years with hands on experience as an Enterprise Administrator and Network Manager … more

    Experienced Technology Leader, Implementation Manager, Change Agent and MCSE/MCITP. In-depth knowledge of IT systems and operations, project management, large-scale system implementations and information security with over twelve years with hands on experience as an Enterprise Administrator and Network Manager in NT, 2000, 2003 and 2008 environments. Extensive experience in Server Virtualization including VMware and Hyper-V integrated with HP and EMC SANs. Practiced understanding of Exchange, Lync Server 2010, Fortigate UTM devices, Active Directory, PKI and DFS. Five years of experience as a corporate Microsoft/Certification trainer and serving as an MCSE/CCNAinstructor for technical schools, colleges and corporations such as AT&T; and Comcast Cable. I have created course curriculum for two online schools. I am extremely proficient in Server 2012 and 2008, including Server Core edition, Hyper-V, Fortinet, VMware, Procurve, HP and EMC SANs, Active Directory, Exchange, SQL, Procurve switches and many other technologies. I have been highly involved in server virtualization for seven years and am proficient in both VMware and Microsoft Hyper-V. I am also a professional writer and have contributed to several white papers and authored published articles in professional journals. Have also written and reviewed test questions for IT professional certifications. I am looking for other opportunities to supplement my work load. My Microsoft Profile can be accessed by this link: http://www.mcpvirtualbusinesscard.com/VBCServer/brad.rudisail/profile For more information on me go to www.bradinthecloud.com  less

    virtualization security technical-documentation microsoft-active-directory technical-writing white-paper-writing windows-administration 00 more less
    • $36.94 HOURLY RATE
    • 4.8
    • 1774 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
    GROUPS:
  • Retired CTO - Awesome Freelancer with Time to Spare

    “What counts is not the number of hours you put in, but how much you put in the hours.” Motivated, personable business professional with a talent for quickly mastering new technologies – recently completed a web based international money transfer project … more

    “What counts is not the number of hours you put in, but how much you put in the hours.” Motivated, personable business professional with a talent for quickly mastering new technologies – recently completed a web based international money transfer project. Fully capable of diplomatic and tactful interpersonal communication with professionals and non-professionals at all levels. More than 20 years experience in providing software solutions. Key areas of expertise:  Requirements definition.  Solution design.  Functional specifications.  Business processes and procedure development.  Project Management of build, test and implementation.  Pre and Post implementation data conversions. Key Personal Traits:  Flexible and versatile with the capability of maintaining a sense of humor under pressure.  Poised and competent with the ability to easily transcend cultural differences. Areas of Expertise Business Process Engineering, GAP Analysis, Full Cycle SDLC (from specification through testing and release) and PMO, Project Management, Team Leadership, Risk Assessment and Mitigation. ERP System Consultancy with specific experience:  SAP (MM-IM) Inventory Control and Logistics  SAP (LE) Shipping.  SAP (PP) Production Planning Software Expertise  Microsoft Office (Outlook, LiveMeeting, Word, Excel, PowerPoint, Projects, Access).  Microsoft Visio  Monarch  Clarity  Agile  Apple MAC: o Pages o Numbers o Keynote o Open Office Suite  SAP  QAD/MFG-PRO  BaaN Awards and Accomplishments · Recipient of “Excellence in Training” award for three consecutive quarters · Received special recognition citation for managing the conversion of CM B2B interfaces to SAP · Successfully integrated more than 25 contract manufacturers into the APAC Supply Chain · Primary ERP consultant to major US Companies such as StairMaster, Televideo and Siemens Hearing · Formalized, Developed and implemented SDLC and PMO processes and procedures · Managed SOX IT Security compliance audit for Supply Chain Operations  less

    project-management open-office mac-os-app-development technical-documentation apple-iwork apple-iweb 00 more less
    • $27.78 HOURLY RATE
    • 4.9
    • 2432 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Project Manager with Infusionsoft Experience

    Thriving in a predominantly Virtual World can make Project Management a challenge which I love to take. I follow a special version of Agile methodology which is suitable for virtual teams and still maintains the agility of the methodology. This … more

    Thriving in a predominantly Virtual World can make Project Management a challenge which I love to take. I follow a special version of Agile methodology which is suitable for virtual teams and still maintains the agility of the methodology. This is achieved by living in the Flat World and thriving using a variety of Web 2.0 tools, online communicating means and harnessing the soft skills of interaction and converging to achieve Project Management excellence is my Key Mantra. Its the way for me to succeed. I am a Infusionsoft Consultant who assists my clients in managing their project better. I aim to provide my customers the best their business can get! I act as the harbinger of accelerated change, focused strategic aim pursuance and better revenues. I am an Project Manager first, an Infusionsoft Consultant second and this means that I am a team worker, Team Pusher and get WORK DONE. The history and profile of my work experience on oDesk illustrates that I take my work very seriously and use my technical experience and business acumen, gathered over the last decade to better my client's business revenues. Whether hired as a Project Manager or as a Infusionsoft Consultant to manager my client's Web Project or migrate data to the Infusionsoft CRM, I put in my best. I use AGILE methodology for project management and have a strong grasp on SCRUM and feel that its best for Online projects and those where teams work in varied time zones. One life - Live it. Do the best you can, in the best manner you can and make other speak about your work rather than blow your own horn. If you are looking for quality - Its ME .. yours Infusionsoft Manager.  less

    project-management infusionsoft-administration technical-documentation agile-software-development wordpress aweber 1shoppingcart 00 more less
    • $27.78 HOURLY RATE
    • 5.0
    • 10103 HOURS
    • INDIA
    • LAST ACTIVE
    • 17 PORTFOLIO ITEMS
    • 8 TESTS
  • Establish and Manage Globally Distributed Teams

    STRENGTHS Attention to details Creative ideas Communication skills CORE COMPETENCIES Recruitment / Talent Acquisition Training Knowledge Management Instructional Design Systems and Tools SERVICE DESCRIPTION My expertise is in establishing small to medium size distributed workforce. I have reached out to top … more

    STRENGTHS Attention to details Creative ideas Communication skills CORE COMPETENCIES Recruitment / Talent Acquisition Training Knowledge Management Instructional Design Systems and Tools SERVICE DESCRIPTION My expertise is in establishing small to medium size distributed workforce. I have reached out to top talents from all the "wired" corners of world since 2007 and over the last three years I have been directly involved in building global remote teams who work together over the Internet. Talent Acquisition Employer Branding Recruitment - Experienced in searches on all position levels: Headhunting for executives and experts as well as staffing for entry-level or project-based roles - Honed to easily figure out recruiting in different industries - Seasoned in working on both on-site and telecommute posts - Knowledgeable in the complete recruitment cycle: Job Analysis, Recruitment Plan, Sourcing Strategies, In-depth Interviews, Test Administration, Candidate Endorsement, Candidate Rejection, Hiring and Onboarding Training, Knowledge Management and Instructional Design Wiki/Knowledgebase Creation and Management Training Plans Preparation of Training Materials Preparation of Instructional Materials for Self-paced Training New Hire Orientation Tools Training Skill-specific Training Training Evaluation Team Management Progress Monitoring Coaching Performance Assessment Offboarding HOME OFFICE Laptops: 1. HP Pavilion Windows 7 Ultimate 2. Compaq Presario Windows 7 Ultimate Desktop: 1. Windows 7 Ultimate Headsets: Two pairs of Philips Headsets Web-cams: 1. Laptops' built-in webcams Other: 1. Standing PC Microphone Smartphones and Tablets: Samsung Galaxy Note II Google Nexus 7 (Generation 1) iPad (Generation 2) iPhone 4 Internet Subscriptions: 1. 2 Mbps DSL connection from PLDT 2. 2 Mbps Broadband connection from Globe 3. Up to 7 Mbps 3G Mobile Broadband connection from Globe ...  less

    recruiting technical-documentation administrative-support internet-research photography account-management customer-service customer-support technical-support 00 more less
    • $8.00 HOURLY RATE
    • 4.9
    • 4113 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Experienced Technical Writer and Support Executive with CCNA

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such … more

    *User's Manual, Functional Specifications, White Papers, Technical Documentation, Customer Service* I am a Network Associate,Technical writer and Technical Support executive with 5+ years of experience in Information Technology with hands on experience working for Fortune 100 customers such as Cisco, Unitech, Vodaphone, MTN, Toyota, Maruti etc to name a few. I specialize in analyzing, architecting, planning, and executing documentation tasks for products and software applications by way of creating different types of user-friendly documentation. I also have an extensive knowledge of Information technology Infrastructure Library (ITIL), Cisco Device Testing and implementation with Cisco Certified Network Associate (CCNA) certified Hands on Experience on Implementation and configuration of the CUCM servers, setting up the IP telephony, Voice gateways, Inter - Cluster calling, Gatekeeper installation and configuration, Tandberg VC & IPCC configuration for IVR, Worked closely with client team and external service providers (GSM and CDMA operators) in various Projects In addition to the above, I am a highly motivated self-starter who enjoys intrinsic job challenges and works well unsupervised with a team player attitude.  less

    technical-writing users-guide-writing white-paper-writing network-planning cisco-voip cisco-routers helpdesk-support report-writing article-writing blog-writing content-writing microsoft-visio microsoft-word newsletter-writing technical-support phone-support customer-support atlassian-jira skype call-handling telephone-skills technical-documentation business-analysis 00 more less
    • $10.56 HOURLY RATE
    • 4.6
    • 4620 HOURS
    • SOUTH AFRICA
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 12 TESTS
  • Core Network Implementation Engineer

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering. I have Over 4 Cumulative years in VSAT Communication & Mobile Telecommunication. In VSAT (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design … more

    I am Young focused and hardworking person a holder of Bachelor of Science in Computer Engineering. I have Over 4 Cumulative years in VSAT Communication & Mobile Telecommunication. In VSAT (KU-band and C-Band of Various Dish Capacities), Hub/NOC Planning & Design, Monitoring for (iDirect, Hughes & NewTec) using Various Management & Monitoring Software (Hughes NMS, iMonitor, NewTec, Packeteer etc) based in ISP’s NMC and Customer Support Departments. In Mobile Telecommunication Experience as a Core Network Solution Architect/Pres-sales Engineer (for CS/PS & Carrier Software Products and Solutions) and as Core Network CS Engineer involved in Core Network Planning, Design and Implementation.  less

    cisco-routers computer-networking technical-documentation c++ customer-support technical-writing technical-analysis technical-support corel-draw customer-service ftp ssl linux-system-administration ssh 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 4040 HOURS
    • KENYA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • QA/Software tester-Web/Mobile/Desktop,test cycle expert,Agile tester

    Pointing out bugs and helping you develop a bug free product since 2005. ------------------------------------------------------------------- ** 3000+ work hours on oDesk with 5***** in over 25 jobs. ** 9+yrs in QA, testing of Web-sites,mobile, RIA and Desktop applications ** Social networking, ERP, Insurance … more

    Pointing out bugs and helping you develop a bug free product since 2005. ------------------------------------------------------------------- ** 3000+ work hours on oDesk with 5***** in over 25 jobs. ** 9+yrs in QA, testing of Web-sites,mobile, RIA and Desktop applications ** Social networking, ERP, Insurance, Healthcare, Finance, eCommerce, Gaming, eLearning,Banking domain applications ** Bug Reporting & tracking using Jira, Mantis, Bugzilla,TFS, Excel, Word ** Test Plan,Test case design,execution & documentation ** UI/UX/Front-end testing ** Regression, smoke, black-box, white-box testing Over the last 9 years I have been involved in testing various types of software ranging from desktop applications to web applications including websites for start ups. I was involved in testing Games, E-commerce, CRM, Banking, Insurance, social networking, Web 2.0, .NET, .PHP, JAVA ,HTML , mobile based applications.I have tested wide range of applications on iOS6 - My core competency is in complete testing of the software from the planning phase to sign off. - Testing the software, Dealing with customer issues and closely working with the developers to get them resolved are the fields that I excel in. - I hold CSTP certification in Software testing. My expertise: --------------------------------------------------------------------- - Creating test plan document - Writing test cases - Documenting change requests - Executing test cases - Defect tracking - Writing product Release document - Managing customer issues and getting them resolved at the earliest - Writing technical specifications and FAQ's for websites. Testing I have done include: --------------------------------------------------------------------- - Functionality testing - Cosmetic error testing - GUI Testing - Performance testing - Cross browser compatibility testing - Smoke testing - Regression testing - Usability testing - Games testing Trackers used for documenting and tracking bug status: ___________________________________________ Mantis Jira Bugzilla ASP.net starter kit Quality center Test director Microsoft excel and Microsoft office tools I am a disciplined worker, bound to deadlines who has great passion for quality. I assure you quality work in given time.I am also an article writer with great interest in writing IT related documents and answering technical questions. software testing, quality assurance, testing, sqa, manual-testing, smoke-testing, regression testing, quality control, software documentation, usability testing, functional testing, UI testing, boundary-value-testing,test plan creation,test-schedule-creation,test-plan-execution,test-case-generation, Redmine, Mantis, Microsoft Excel, Bugzilla, Jira, Microsoft Office Tools  less

    web-testing manual-testing functional-testing black-box-testing software-testing regression-testing bugzilla mantis usability-testing user-acceptance-testing technical-writing users-guide-writing software-qa-testing sqa requirements-analysis strategic-planning report-writing technical-documentation microsoft-excel java asp.net .net-framework basecamp game-testing google-docs hp-quality-center socialengine php .net-compact-framework 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 3411 HOURS
    • INDIA
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 5 TESTS
  • Experienced Windows Linux, Unix, Citrix, ESXi, Network Administrator

    Windows, Unix and Linux servers. Managing OS33 Cloud server, AWS, Deploying VDI, ESXi, Xenserver, Xenapp, XenDesktop, Avaya CallManager. Cisco, Netgear, HP Procurve, Fortinet, Watchguard, Sonicwall, Barracuda, Juniper Switch, Router, NSA configuration.

    linux-system-administration unix-system-administration qmail lotus-notes nagios vmware-administration adobe-photoshop adobe-illustrator technical-documentation technical-support windows-administration pfsense squid vmware-esx postfix citrix-xenserver citrix-netscaler 00 more less
    • $33.33 HOURLY RATE
    • 5.0
    • 5476 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 10 TESTS
  • MCSA certified Microsoft system administrator with more than 10years e

    Accomplished IT professional with more than 10 years practical internet experience. Skilled technology savvy self-starter, adept at securing, tuning, tweaking and maximizing the overall computer system performance. In depth understanding of managing mixed networks (Linux and Windows based).Able to … more

    Accomplished IT professional with more than 10 years practical internet experience. Skilled technology savvy self-starter, adept at securing, tuning, tweaking and maximizing the overall computer system performance. In depth understanding of managing mixed networks (Linux and Windows based).Able to work on own initiative or as part of a team and can deal with administrative duties competently.  less

    customer-service windows-administration windows-xp-administration technical-support customer-support seo technical-writing technical-analysis technical-documentation web-design website-development security administrative-support network-administration linux-system-administration project-management penetration-testing performance-testing computer-networking microsoft-outlook-development microsoft-exchange-server microsoft-small-business-server-administration isa-server data-entry database-administration data-analysis data-mining windows-nt-administration cpanel whm whmcs tcp-ip dns dhcp firewalls 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 7096 HOURS
    • BULGARIA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 8 TESTS
    GROUPS:
    ASSOCIATED WITH:
  • 8 Years Call Center Experience/Technical Support /Customer Care

    I am a confident self starter, I work well on my own initiative and as part of a team. Having gained skills and knowledge in my education and in the workplace I worked in a number of roles within the … more

    I am a confident self starter, I work well on my own initiative and as part of a team. Having gained skills and knowledge in my education and in the workplace I worked in a number of roles within the call center industry. In my current position, I am part of a team that reviews contractors’ work diaries since they are freelancers who work from home. We focus on enforcing company policies and procedures for over 600 employees which are located all over the world. I am resourceful, decisive, team-oriented who excels at envisioning and implementing present and future organizational needs. My performance and results reflect strong personal initiative, leadership, good judgment, discretion and accountability. I am a native English and Spanish speaker and my 8 year experience in the call center industry involves management, technical support, quality assurance and customer support.  less

    technical-support helpdesk-support computer-repair computer-networking call-handling technical-documentation telephone-skills google-spreadsheet translation-english-spanish spanish chat-support customer-service phone-support email-technical-support 00 more less
    • $7.78 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 3636 HOURS
    • EL SALVADOR
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
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