Customer Service Specialists

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Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 2,750 Customer service projects are completed every quarter on oDesk.

2,750

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.70.

4.70
Last updated: April 1, 2015
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Sumon Das

Sumon Das Agency Contractor

Tele Marketing, Outbound Sales, Customer service.

Bangladesh - Last active: 16 hours ago - Tests: 2 - Portfolio: 1

My name is Sumon from Bangladesh. More than 3 years experience as accountant and Chief Sales Manager at S. M. Engineering Workshop forced me to come here and build a career as a Tele-Marketer. I want to work for a respectable firm.I don't waste time on the phone and I don't putter around the computer. I am here to work with all my efficiency, integrity and diligence for taking the company to the next level and enhancing the profits of the company and establishing strong customer relationships. My active approach and experience can help in achieving the customer satisfaction.

$4.44 /hr
1,351 hours
0.00
Brandi T.

Brandi T.

Virtual Assistant | Social Media Strategist | Mark...

United States - Last active: 1 day ago - Tests: 7

Overwhelmed and need some help? Finding the right freelance candidate to come on board to help with tasks can be daunting. You need someone who can count on and trust. You'll need this rock star to get up to speed quickly, take ownership of their tasks, and most importantly --- deliver results. You've found that key person - me. Over the past several years I have been building a dynamic skill-set and gaining experience in all aspects of business and marketing strategies. I have a large variety of experience across many industry verticals in small-medium companies and startups. My broad-based background encompasses an exceptional work ethic within a rapidly changing marketplace. I have experience with Marketo, Infusionsoft, Unbounce, Lead Pages, Optimize Press, WordPress, Photoshop, ACT-ON, Constant Contact, Mail Chimp and several other platforms. I truly love challenges and learning new ways to innovate. I'm constantly staying up to date on new technologies, market trends, and best practices. I'd love to speak to you about opportunities where I can bring my wealth of experience to help your organization while also continuing to grow my skill-set.

$27.78 /hr
1,265 hours
0.00
Milagros Teixido

Milagros Teixido

English - Spanish Translator and Online Marketeer

Argentina - Last active: 16 hours ago - Tests: 1

I'm an innovative and proactive professional, with excellent multitasking and interpersonal skills. Able to perform efficiently in fast–pace environments. I have extensive knowledge and experience in Translations, Customer Care, Marketing, Online Advertising and Ad Serving Tools. Great organizational, analytical and problem solving skills, fully committed to achieve and maintain high quality standards. For the past 10 years I've been working on: - Standardization of commercial documents (in both English and Spanish). - Development of training documentation (in both English and Spanish). - Production of promotional copy on Web sites, newsletters, and training assets for the English speaking market. - Coordination of outsourced translation services for other languages (such as German, Chinese, Russian, Dutch, French, Portuguese) including resource selection, copy approval and QA. - Facilitation between Account Managers, Customer Care and Development to decrease turn-around and delivery times. - Web solutions and Internet marketing consulting: including bilingual copy writing and SEO - Customer support and consulting on ad serving tags implementation, best practices and problem solving.

$27.50 /hr
1,406 hours
0.00
Jay H.

Jay H.

Customer Support Representative

Philippines - Last active: 2 days ago - Tests: 2

I have call center experience where I provided customer service through chat. I started working online a few months ago and I worked on sales, marketing, and customer retention for a client in the United states. I'm a part time English Tutor for ESL students online. I love to work in an environment that provides service and sales. I am a team player and loves to work with people who shares the same enthusiasm on working towards success. I'm looking for a full time work where I can focus on providing customer service and sales for your company.

$5.56 /hr
1,378 hours
0.00
Maximillan Manansala

Maximillan Manansala

Advance Customer Service Representative for Dishn...

Philippines - Last active: 1 day ago - Tests: 3

To render a high level of professional service to companies or business entities in need of particular services corresponding to the qualifications and services as stated in the attached Curriculum Vitae with Personal and Financial enhancements as secondary objectives. Advance Customer Service Representative for Dishnetwork U.S.A. (the international client of SPI Global Inc.) Effectively documents & facilitates technical troubleshooting, billing and accounts reconciliation, shipping, and work order processing while maintaining a high level of program/product knowledge and the meeting of service level agreements. (Recipient : Best agent award in May and July, 2011) Accounting and Marketing executive with excellent communication and interpersonal skills. Well versed in oral and written English and Filipino. Resourceful, detailed, self-motivated leader and team player. Experienced in customer service and dealing with people at all levels. Dedicated, computer literate and willing to extend work hours. Excellent coordinator and trainer.

$11.00 /hr
4,910 hours
0.00
Erick Romero

Erick Romero

Customer Service Rep

Nicaragua - Last active: 1 day ago - Tests: 1

I am a skilled and experienced customer service representative with some sales background, too. Sense of responsibility, discipline, patience, consistency and hard-work are some of the traits that I have acquired with 5 years of experience in working at a BPO industry. One of my objectives is to have a position that would help me develop and utilize my acquired skills and knowledge and gain experience from it. My objectives are to bring a professional attitude and excel in the projects that I am working on. I poses a great work ethic and am dedicated to the job that I am working on. I hope to work with a company that provides me with growth opportunities that correspond to my skill set. I am conveniently located in Central America, so the time difference is not a problem. Currently I am 2 hours behind EST and 1hr ahead of PDT. My location provides me with flexibility to cover many different time zones and shifts. My focus is to get the job done right on the first try. I always come forth with a positive attitude in order to make sure I give 110% of me on everything that I do. I am determined to show you my full potential and am willing to go the extra mile. All I need is that one opportunity so that I can prove it to you. As far as my experience goes, I have worked in the customer service industry for over three years now. I will provide my own headset and computer with a high speed internet connection. Thank you for taking the time to look at my portfolio and I look forward to working with you soon.

$6.67 /hr
2,196 hours
0.00
Sian Depaz

Sian Depaz

Customer Service

Belize - Last active: 1 day ago - Tests: 3

I'm friendly and patient and I love to work in the customer care industry. I'm currently working for Tracfone Wireless as a customer care representative and I assist customers in a number of different issues they may have with their phones. I strive to provide the best service to my customers when they call in, because I want them to feel pleased and satisfied when they get off the line with me. My goal is learn more and grow in the customer care industry, because helping people is what I love!

$6.67 /hr
6,563 hours
0.00
Chrissia Lagman

Chrissia Lagman

Call Center Agent/ Data Encoder/Q.A

Philippines - Last active: 16 hours ago - Tests: 2

My objective as an applicant is to be able to acquire a job that will enhance my professional skills and be able share what I have learned from the different companies that I have work with. I've been into call center industry for over 6 years and I've developed my skill as a Customer Service Representative. Also, I worked as a Back Office Support Staff. My main responsibility is to make sure that the payments from the customers were posted on their account before the month ends. I was able to developed my typing skills since we have a lot to post on the ledger and I am supposed to meet the monthly deadline. Also, I need to update the client with the daily posting of checks by sending her a tracker of the checks that came in on a daily basis.

$4.44 /hr
1,418 hours
0.00
Herlene Somook

Herlene Somook

Freelance Blogger, Teacher, Marketing Representati...

Philippines - Last active: 16 hours ago - Tests: 3

I am a graduate of AB Psychology at The National Teachers' College in Manila Philippines. For four years I have taught as an Assistant Instructor in a Kumon center where my students have had the most improvements in a matter of six months. I also have a three year experience in the BPO industry wherein I have worked as a Sales Representative, a Technical Support Representative and an Outbound Services Representative. I am currently employed in a Fortune 500 company situated in Manila, Philippines. I had a nine month experience as a Sales Representative answering general inquiries, updating customer information in the database, upselling of product being endorsed and also doing referrals to different departments within the process. After that I got hires as a Technical Support Representative catering to internet services. My responsibilities included troubleshooting of basic connection issues, answering general inquiries, referrals to different departments as well as discussion of billing inquiries as well as product information and updating of customer data. I was also in charge of creating reports for connection issues in the area and issuance of tickets forwarded to field workers. I also process endorsements to Level 2 representatives in cases which cannot be resolved with basic troubleshooting. I am currently employed in a Fortune 100 company, and is a part of a group in charge of market research,

$4.00 /hr
1,392 hours
0.00