Professional Summary I am an Experienced Sales Consultant, Retention Agent, Customer Service Representative, Customer Support, Facebook Lead Generation Specialist with skills in leading the team and the organization. Manages time perfectly meeting what is required and what is necessary for the benefit of the company. Proven ability to produce numbers, managing accounts and converting leads into sales. Objective To utilize my skills and knowledge in the interest of the organization and secure a bright future in the field of sales and marketing. To also obtain a role in which my experience, knowledge and creativity can be utilized and nurtured. Skills - Remarkable ability to analyze and solve problems - In-depth knowledge when it comes to retention - Broad knowledge in call handling, objection handling and in sales - Active, energetic, responsible with excellent communication skills - Coach-able, willing to be trained Professional Background Worked for an Independent Business Entrepreneur who owns multiple businesses both passive and active income streams. Companies Registered Guru Training Camp, businessandmarketingmentors.com and Commercialrealestate.academy from July 2014 up to the present. - Handles sales and marketing - Handles support with the use of Zendesk - Answers tickets and solving ticket issues for the client - LeadPage creation - Facebook Messaging as a form of lead generation and sales conversions - Infusionsoft management, orders and billings - Manages 2 accounts inside XenForo and is in-charge of updating the website and uploading mp3's and videos Worked for a Real Estate Broker - Keller Williams Realty - Cold Calling for expired listings - Excel updates for people who decided to put their properties back in the market Worked for LikeModern.com as Sales and Customer Support from July 2,2014 - July 20, 2014 - Sales and Customer Support - Inbound and Outbound sales - Communicates with clients that plans to purchase furniture, lighting and bathroom and outdoors - Converts leads into sales - Retains clients that decides to cancel and upsell the item/items previously ordered Worked for Canada Center for Small Business Financing as Senior Account Manager from June 2013 - December 2013 - Handles business owners that applies for Government grants and loans - Offer online data base to where business owners applies to - Handle objection in regards to business owners having to spend an investment in applying for a loan or grant Worked for Zylun Philippines as a Sales Representative from July – December 2012. -Sales Associate for TriQuest Account that handles sports programs and discount cards. -Sales Representative for Lendio which is a Financial Account that mainly deals with loans and financing. Worked as a Senior Publishing Consultant since February of 2010 in Author Solutions/Xlibris Inc. under iUniverse Publishing Imprint and efficiently handled and performed the following: - Interact and communicate with authors given to me as a lead - Examine all relevant particulars thoroughly pertaining to each and every author - Hitting quota as given by the management month per month - Producing numbers for the team and meeting what is expected - cold calling to authors, outbound sales that wants to publish books and sell marketing services. My quota was $15,000 per month I get 10% commission out of my quota - Consistently hitting my quota for the entire 2 years From March of 2008 to January of 2010 worked as a Retention Agent for Aegis Peoplesupport under Experian (Credit Bureau Account) and performed certain duties and responsibilities like: - Taking incoming calls concerning complaints - To make each costumer believe as to what they are investing for - Take precautionary measures to prevent the customer from canceling accounts - Saving account and up-selling
Outbound Sales Job Cost Overview
Typical total cost of oDesk Outbound Sales projects based on completed and fixed-price jobs.
oDesk Outbound Sales Jobs Completed Quarterly
On average, 543 Outbound Sales projects are completed every quarter on oDesk.
Time to Complete oDesk Outbound Sales Jobs
Time needed to complete a Outbound Sales project on oDesk.
Average Outbound Sales Freelancer Feedback Score
Outbound Sales oDesk freelancers typically receive a client rating of 4.31.
To utilize my vast skills, experience and knowledge in the Technology and Business Management fields. Over the past 16 years, I have assisted several companies in everything from production to analysis to growing companies to valuation to liquidation. I have mentored and coached several young future business people in the arts of efficiency, confidence and maximization of potential. I am a problem solver, entrepreneur, innovator, engineer, motivator and, most importantly, a deliverer of results. My proven track record in technology and business management, marketing and leadership speaks for itself. When you get me as a consultant and manager, you get what I live, breathe, eat and even sleep - success!
I have over 20 years of experience in the customer service/sales field as a call center specialist. Achieved top producer in sales for your Travel Biz in 2009. Worked with At&t wireless services where I started out as a customer service representative moved up to retention department where my retention rate was very high and advance into technical support as well. I have worked in several fields from customer service to sales, appointment setter, telesales, cold calling, to appointment scheduler for doctors and other companies. I now work from home part-time with STS Capital Ventures as a setter. With my wide variety of experience and expertise I believe I would be a great candidate to work for your company. I am also bilingual English and Spanish. I have a deep passion in helping people in providing the best customer service/sales or in whatever field I work in. I'm self-Motivated, welcome change and challenges and strive to be the best in all I do.
I am a sales hunter for service companies with no limitation to any kind of industry or organizational department. No matter the challenge or continent I adapt myself fully to be able to reach the established goals. Persistency, proactivity and empathic skills are my best assets. Want to know more? At your service! Erik
Arthur Jhon Alipante Agency Contractor
An Agency Manager and Financial Consultant at The Philippine American Life and General Insurance Company (Philam Life), a Health Benefit Agent at Maxicare Healthcare Corp., and a Heath Counselor at Caritas Health Shield, Inc. I am also the Managing Director of Spring Events and Productions Group Inc. My past working experience is with Lexmark Research and Development Corp., responsible in the delivery of both Mac applications and Linux print driver software for Lexmark International, Inc., with mastery in Objective C, XCode, Mac OS, Ubuntu and Fedora distributions, BASH, and Perl scripting, respectively. Through concurrent experience with HardShop Labs, LLC, I have timely and time-tested experience in technical, management, staff, and business leadership of SEO practitioners that deliver Quality Backlink Building and Article Writing. I also have highly-competent skills in PHP, HTML, MySQL, and Site Administration.
I work my way to the top out of my hard work and sheer determination. I do not mind putting my hands and mind to anything new or old, as I am open on learning new things and changes. I can adapt to any kind of job I am tasked to do so. With full 11 years of experience in Managerial Sales and Customer Service, I guarantee that I will give 100% buyer satisfaction.
I am an experienced call center manager. I've been working for 14 years in a call center industry and I am the BEST in what I do. I consistently received superior performance evaluations for my contribution to our team's successful sales record. Also, I have strong problem solving and resolution tactics. I can assure you that I will become an asset to your company and help you maximize your profit.
I am a passionate individual, a very hard worker, and a person of sound judgment and a solid moral system. I have been doing freelance writing work since the beginning of this year. Mostly I write Articles (500-600 words), blog articles (300 words) and reviews (150 words) as an in-house writer for GAMIT (www.link-building-strategies.com) working on SEO link-building campaigns. Currently looking to branch out, step out of my comfort zone--which is SEO articles-- and get valuable experience by working on a diverse range of projects. I approach my writing in a very organized way, which always helps me write faster and better, while keeping a flow to each piece. My organizational skills are key in any work I can do aside from writing as well (Data Entry, Transcription, Translation, Sales, Customer Support) I have a more informal personal writing style, but I always give priority to each client's particular style preferences. What I can promise is good communication, timeliness, original content and attention to detail. Hire me, and you won't be disappointed.
"Top 5% Odesk Successful Freelancer!" . A Pro at sales worked at the toughest market, automotive and mortgage in Los Angeles area. Excellent Phone skills, outstanding web research technique, VA and Best customer service skill. A can-do attitude! Great work ethics and eager to get the job done.experienced in cold calling, prospecting, business management and customer satisfaction. Highly educated with a Masters degree keen on dotting the I and crossing the t's. Neat and detail oriented. LinkedIn, Facebook, Twitter.
UPDATED: February 2015 UK Based Telesales and Marketing Account Manager. Thorough knowledge of all aspects of sales-marketing particularly in Telesales and the Promotional Products Industry since 2003. In depth understanding of; Market awareness, Targets. Excellent Customer Acquisition and Retention. Creative, engaging and contagious personality. Lover of Telesales, Lead Generation, Data Cleansing, Market Research and Problem solving. . I've been successfully working for whole host of companies with Telesales and Marketing roles. Over the past ten years I have refined my skills and gained many more. I've consistently over achieved and I have completed over 200,000+ Sales calls to date. For the past 18 months I've been Freelancing from my home-office which is fully equipped with high speed internet and offers a quiet environment for Telesales purposes. Detailed below is a list containing some of the campaigns I worked on last year. I would love to tell you what I've been up-to this year during an introduction. TourguideMe.com – Lead Generation - 1500 Calls to UK & European Tour-guides to create profile on booking website launching soon. Cloud Solutions Ltd – Data cleansing 5,000 Calls to U.K blue-chip organisations sourcing the CTO, I.T manager for Google Apps seminar invite. Weddingpeople.com Lead Generation – 10,000 calls for membership to a lead generating platform for wedding suppliers industry. Community Print Ltd – Account Re-activation - 500 calls to Labour MP’s to re-order promotional materials. 2SSUK.com – Lead Generation 1000 calls to construction companies, hotels and retail stores in need of Security Staff. Morgan Snow Solutions Ltd – Lead Generation – 1300 Calls to schools across the U.K awareness raising for Eco-Friendly Snow Salt. Yourcashmatters Ltd – Appointment Setting – 2300 Calls to Wales in a B2C environment for Pension Reviews. Yield Capital Ltd – Lead Generation – 2000 Calls promoting a range of Bonds and pre IPO investment opportunities in B2C environment. Emmantech Ltd – Lead Generation – 1000 Calls promoting responsive web design solution and tax calculation apps targeting Accountancies. Rapple Media Corp. Lead Generation – 3000 Calls to Estate Agents closing on leads for Mobile Compatible Websites and Apps. Blu Mango Ltd – Lead Generation – 1000 Calls to U.K businesses with Websites designed by Yell. Wining Pitch Ltd – Lead Generation – 1000 Calls to U.K small businesses promotion the government grant programme Growth Accelerator. Cubicspace Studios Ltd – Lead Generation – 5000 Calls to Hotels with event space selling 3-D Floor-plans and Interactive Capacity Charts. Mobi City Ltd. – Lead Generation – 3000 Calls to mobile phone retailers across the U.K to become distributors of Mobi City products. Working as a Freelancer on so many different campaigns, selling different products and services week to week, has helped me gain extensive and well rounded experience in Lead Generation, Market Research, Data Cleansing, Client Acquisition and Client Retention. On average I set a pace of between 25 and 30 calls per hour manually dialling each call, but this depends on the campaign requirements, the length of the script and the response from the prospective clients. When working with campaigns where I am provided or asked to provide calls through Auto-Dial this has shown to increase my calls per hour ratio by 20-30%. Normally the best way to demonstrate the value I can add to your company is by talking to you directly, ideally I'm looking for full-time 40-50+ hours per week on a permanent basis however I am open to offers with Part Time or Temporary commitments I'm relishing the opportunity to work with you on oDesk, further extending my career regardless of the time-zone working hours and I'll be more than grateful for the opportunity of an invitation to interview,