I am a native Danish speaking Customer Supporter/ CSR /Adminstrator that is very reliable, trustworthy and flexible. I also do audio transcription from Danish to English. I am a goal oriented person and can work with minimal supervision. I give 100% undivided attention to my work. Quality is my prime objective in every task that I do.
Technical Support Job Cost Overview
Typical total cost of oDesk Technical Support projects based on completed and fixed-price jobs.
oDesk Technical Support Jobs Completed Quarterly
On average, 229 Technical Support projects are completed every quarter on oDesk.
Time to Complete oDesk Technical Support Jobs
Time needed to complete a Technical Support project on oDesk.
Average Technical Support Freelancer Feedback Score
Technical Support oDesk freelancers typically receive a client rating of 4.58.
To utilize my vast skills, experience and knowledge in the Technology and Business Management fields. Over the past 16 years, I have assisted several companies in everything from production to analysis to growing companies to valuation to liquidation. I have mentored and coached several young future business people in the arts of efficiency, confidence and maximization of potential. I am a problem solver, entrepreneur, innovator, engineer, motivator and, most importantly, a deliverer of results. My proven track record in technology and business management, marketing and leadership speaks for itself. When you get me as a consultant and manager, you get what I live, breathe, eat and even sleep - success!
WORDPRESS Expert and Certified ITIL / MCSA / MCSE / MCITP System administrator with extensive Microsoft and Linux OS / LAN / Wan knowledge and more than 2 years management experience in one of the world leading Multinational BPO company according ITIL service management standards. Working cross-functionally with a customer focused, multi-site environment, identifying and meeting demands, KPI and SL targets, generating sales leads, developing customer relationships. Highly skilled in supervision, technical training and troubleshooting of wide range networking devices. Experienced in Wordpress/Joomla sites migration, development, configuration, optimization. Working with various plugins and widgets, customizing content display, building interactivity and community, implementing online advertising, making a SEO friendly website, enhancing usability and accessibility, managing maintenance, improving security, editing roles for your users to meet your needs or creating new roles.
Please Only Consider ME if you are Serious and is looking for: - someone who is committed in Solving Client's Problems - someone who will deliver High Quality Work - someone who is Organize - someone who charged for a Reasonable Price - someone who doesn't want to waste his client's Time I've been Solving Problems for Small - Medium business owners that resulted to their brand gaining more visibility online, increase their leads and most importantly achieved high conversion/sales rate through the following: - listening and understanding the client's problems and goals - doing thorough research - come up with a well thought plan/strategy - precise implementation -------------------------------------------------------------------------------------------- Some of the Solutions that help my clients achieve their Goals -------------------------------------------------------------------------------------------- 1. Wordpress Web Design and Development 2. Custom Wordpress Theme 3. Custom Wordpress Plugin 4. Mobile Application Development (IOS and Android) 5. Infusionsoft API Integration 6. SEO 7. Branding and Marketing Design 8. Marketing Automation Services Integration 9. Monitoring Analytics and Split Testing 10. Social Media Management 11. Maintenance and Support Please do note that I only work with Serious Clients
I'm a professional multi-media journalist who can write, edit, research, produce, and design high-quality content on almost any topic and for any medium. From creating blog and social media posts to complete marketing communications plans, I have worked with clients including university programs, acupuncturists, chefs, commercial painters, e-commerce sites, news sites and forums, and more. I do not compromise my high ethical standards. Sorry, but I do not accept jobs that involve "ghostwriting" without credit, "spinning" and stealing others' copyrighted work, or other shady practices. What you get with me is a passionate, hard-working, detail-oriented, mass communications expert. What you do not get is someone who will rush the job or be a mindless "yes man" -- if I accept a job then I am committing to give you my best work effort, and that includes sometimes offering suggestions or advice -- getting you the final product you NEED, not just the one you think you want. I generally do not do Skype interviews or meetings for any projects paying less than $1,000. I am happy to answer any questions through ODesk or email, and I am happy to do a trial period for any ongoing positions. Sorry, but the reason I choose to do online freelancing is to make my own schedule and work in my pajamas; if you can't deal with that then best of luck finding someone who is a better fit for you.
I have over 20 years of experience in the customer service/sales field as a call center specialist. Achieved top producer in sales for your Travel Biz in 2009. Worked with At&t wireless services where I started out as a customer service representative moved up to retention department where my retention rate was very high and advance into technical support as well. I have worked in several fields from customer service to sales, appointment setter, telesales, cold calling, to appointment scheduler for doctors and other companies. I now work from home part-time with STS Capital Ventures as a setter. With my wide variety of experience and expertise I believe I would be a great candidate to work for your company. I am also bilingual English and Spanish. I have a deep passion in helping people in providing the best customer service/sales or in whatever field I work in. I'm self-Motivated, welcome change and challenges and strive to be the best in all I do.
Objective: To obtain a position within a well-established organization, that will enable me to use my strong organizational skills and educational background, in a reputable, growth oriented company. I have years of experience in customer service and quality assurance. I hold a M.S. in Education Media Design & Technology, a B.S. in Entertainment Business, and a A.S. in Recording Arts. I consider myself to be extremely tech savvy. I am proficient in all Microsoft Office and iWorks programs. I have an extensive understanding of Microsoft Windows and OS X. I am fluent in computer hardware, system upgrades, computer and network troubleshooting. Advanced skills in A/V equipment as well as most recording software and hardware. I also have experience in online education, learning management systems and the ADDIE model. I have knowledge in education design and evaluation, digital media and education applications, motivational development, and research methodologies. My resume is available upon request.
I am an audiovisual archivist and am always excited to be involved in research and, particularly, restoration projects of this nature. I have undertaken and successfully completed projects for clients ranging from independent artists to national academic institutions - ON TIME AND WITHIN BUDGET! I further specialise in development and optimisation of your online presence, with particular emphasis on convergence of audio, video and other media content with information technologies. I also focus strongly on structure and content. I have worked on a range of projects, from development of small blogs to management of large multimedia projects. I am seeking opportunities to build long-term relationships with small to medium businesses looking to improve their online visibility and profitability. I also have experience in: * Audio, video and image editing * Research and creation of quality original web site content * On- and off-page search engine optimisation (SEO) * Technical writing, particularly focusing on development and creation of user guides, instruction manuals and troubleshooting guides * Editing and/or translation of English and Afrikaans articles
Responsibilities Research and Analytics Online Campaigns development and Management Search Engines and Social Media Marketing Media Innovations research and Implementation Media Planning and Production (YouTube Creators Network/Regional NextUp community) International Partnership Projects Stuff Trainings Note: As Experienced Professional, joined back my old company and helped them with Search Engines, Social Media and Media Marketing. Worked with Youtube Brand Channels, Ad Innovations, Business Networking, Video Marketing, Social Media Research and Implementation for CIS including Facebook, Twitter, LinkedIn, Vkontakte. I Helped the Core Team on building new services for existing customers. Planned new concepts for Help Center, Corporate Solutions for local Brands.
Innovative IT Professional with a solid foundation in Marketing, Business and Information Technology possesses extensive experience in training, business, technical, and customer relationship management roles. Offers a diverse mix of innovation, skills, creativity, and adaptability. Confident and results-oriented, most acknowledged for: Technical Skills A broad understanding of computer hardware and software, including installation, configuration, management, troubleshooting, and support. Experience in mixed computing environments with a very large user base. Analysis Proven ability to successfully gather and analyze critical product and support requirements, identify deficiencies and potential opportunities, and develop innovative solutions for increasing reliability and improving productivity. Communication Strategic development and implementation of training and support solutions designed to provide improved productivity, streamline operations, and provide faster access to critical information. Leadership Possesses hands-on experience in the successful implementation of highly effective helpdesk operations. Lead a support team to accomplish innovative customer and technical support strategies.