Customer Service Specialists

Showing 3,272 freelancers

Customer Service Specialists

Showing 3,272 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer Service job posts for project examples or post your job on oDesk for free!

Customer Service Job Cost Overview

Typical total cost of oDesk Customer Service projects based on completed and fixed-price jobs.

oDesk Customer Service Jobs Completed Quarterly

On average, 2,720 Customer Service projects are completed every quarter on oDesk.

2,720

Time to Complete oDesk Customer Service Jobs

Time needed to complete a Customer Service project on oDesk.

Average Customer Service Freelancer Feedback Score

Customer Service oDesk freelancers typically receive a client rating of 4.70.

4.70

Last updated: March 1, 2015

  • Real Estate Appointment Setter|Rockstar Sales Agent|Customer Service

    I'm an experienced agent for customer service and sales. I have 5 years experience in customer service working for clients like Expedia and TMobile UK. I also have 3 years experience working for inbound and outbound sales account like … more

    I'm an experienced agent for customer service and sales. I have 5 years experience in customer service working for clients like Expedia and TMobile UK. I also have 3 years experience working for inbound and outbound sales account like Onstar, IGS Energy and Expedia Sales. Here are my Expertise: 1. Customer Support: billing queries, order taking, activation of accounts, registration of new customers and recording complaints. 2. Marketing: outbound and inbound emails, telemarketing and management of marketing campaigns. 3. Sales: inbound sales, outbound sales and web chat. 4. Technical Support: data verification, application support, customer walk-through process. 5. Appointment Setting for Real Estate  less

    customer-service supervisory-skills sales telemarketing customer-support affiliate-marketing project-management appointment-setting 00 more less
    • $12.00 HOURLY RATE
    • 4.9
    • 414 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
  • CSR/Telemarketer/Appointment Setter/Virtual Assistant/Data Entry

    I've been a CSR/Telemarketer/Appointment Setter/Virtual Assistant for almost two years, both inside and outside of oDesk. I handled Merchant, SEO or Search Engine Optimization; Appointment Settings for diabetic & health insurance, home warranty, vacuum cleaner, mobile and … more

    I've been a CSR/Telemarketer/Appointment Setter/Virtual Assistant for almost two years, both inside and outside of oDesk. I handled Merchant, SEO or Search Engine Optimization; Appointment Settings for diabetic & health insurance, home warranty, vacuum cleaner, mobile and kennel software; Sales & Financial accounts both inbound & outbound calling; Data Entry. I am a hard working person. I have a positive attitude, focused and determined to success. I will do my best to meet the clients' satisfactions and for the success of any campaign. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills and knowledge.  less

    customer-service telemarketing virtual-assistant appointment-setting b2b-marketing lead-generation outbound-sales cold-calling data-entry 00 more less
    • $4.44 HOURLY RATE
    • 3.8
    • 78 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 1 TEST
    ASSOCIATED WITH:
  • Bachelor in Commerce

    My place of stay is in Prague and I can be contacted for part- and/or full-time home based opportunities. My skills are useful to the entrepreneur who seeks some assistance with his/her business. I gained a lot of … more

    My place of stay is in Prague and I can be contacted for part- and/or full-time home based opportunities. My skills are useful to the entrepreneur who seeks some assistance with his/her business. I gained a lot of experience in customer service as I dealt directly with customers face-to-face, by email and by phone. Applicable values as long-term relationship and increasing customer value are standard concepts to me. I am a quick learner (see my reference of Accenture) and I enjoy developing myself. I work easily with set up structures which I try to make my own, and improve to gain better results. I studied Small Business & Retail Management and in this area I gained a lot of knowledge in the past years. It also makes me the person who thinks about your business by showing keen interest. During my recent projects on oDesk I improved my Office (Microsoft/Google) skills significantly. Other software I work(ed) with are Wordpress, GetResponse, AutoRespond, Mailchimp, SurveyMonkey, Gimp, Audacity and basically all Google products. Feel free to contact me in case you have something to share or want to offer. You can also visit my website www.nonstopstrategy.com. Thank you for taking the time to read my profile and I am looking forward to start doing business with you. Best Regards, Freddie  less

    customer-service business-plans report-writing business-writing business-analysis creative-writing accounts-receivable-management virtual-assistant german 00 more less
    • $30.00 HOURLY RATE
    • 5.0
    • 3815 HOURS
    • CZECH REPUBLIC
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 5 TESTS
  • Project Manager, Process Analyst, Business Development & Marketing

    I'm an experienced Project and Team Manager, capable of managing multiple projects and teams simultaneously, starting from recruitment, training, project execution up to its completion, while ensuring that work requirements are met with consistent quality, as well as meeting … more

    I'm an experienced Project and Team Manager, capable of managing multiple projects and teams simultaneously, starting from recruitment, training, project execution up to its completion, while ensuring that work requirements are met with consistent quality, as well as meeting budgets and deadlines. I'm able to effectively and efficiently manage my projects by: >> Creating/streamlining business processes and automating workflows, thus reducing project costs, and allowing team members to work independently and with minimal supervision. >> Establishing goals and KPIs, and creating control points that facilitates performance measurement and improvement, ensuring quality and consistent work output. A well-rounded Business Management Professional with an extensive background in the BPO industry and oDesk, having performed various functions such as: Chief Technology Officer, Business Development Officer, Team Manager, Corporate Trainer, Quality Analyst, Recruiter, Creative and Technical Writer. I look forward to responding to the needs and requirements of my employers with a high level of quality and efficiency, thus providing a sense of accomplishment for both parties once overall goals and objectives are met. I am proud to be part of an excellent group of individuals at Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/  less

    project-management account-management process-architect process-improvement business-analysis business-process-modelling business-process-reengineering business-development recruiting business-coaching call-center-management administrative-support sales lead-generation market-research email-marketing seo social-media-marketing technical-writing creative-writing article-writing copywriting internet-research data-analysis customer-service bookkeeping wordpress salesforce-app-development basecamp zendesk google-docs 00 more less
    • $12.78 HOURLY RATE
    • 5.0
    • 6043 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 17 TESTS
    ASSOCIATED WITH:
  • Data Entry, Customer Service/Email Support, Administrative Assistant

    Im a result-oriented, resourceful and self-motivated professional with vast experience in general office and customer relations. Im computer literate and posseses analytical/ leadership abilities. Someone who is very committed to high quality of performance. My work experiences where with banking, food industry and BPO. I enjoy new challenges and excels in getting results.

    customer-service 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 6776 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Customer Service Expert

    I would prefer to work as the call center representative or as a data entry specialist. I know their responsibilities. I have perfect communication skills. It will help me to elaborate any product as well as clear the doubts of … more

    I would prefer to work as the call center representative or as a data entry specialist. I know their responsibilities. I have perfect communication skills. It will help me to elaborate any product as well as clear the doubts of the customers. I have an idea about how to convince my customer. I have technical knowledge that helps me to solve the problem of customers. I have a typing speed of 56wpm and commit myself to one hundred percent to any task I take on from start to finish.  less

    customer-service outbound-sales oracle-database-administration sales market-research order-processing payment-processing 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 358 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Quality Analyst Expert Technical support /Customer Services

    An experienced technical support agent from various programs such as XBOX 360, DirectPath.com and Symantec as one of the Support team which handles escalations and advance troubleshooting. Had experience as a customer service representative for Play.com, an online … more

    An experienced technical support agent from various programs such as XBOX 360, DirectPath.com and Symantec as one of the Support team which handles escalations and advance troubleshooting. Had experience as a customer service representative for Play.com, an online shopping retailer, as one of the top agent. Had been working for Estomes for the last 3 months as a Quality Assurance Specialist for outbound education campaign. Performance and results oriented individual with ability to work independently, but still be a team player.  less

    adobe-photoshop blog-writing customer-service data-entry internet-research 00 more less
    • $4.44 HOURLY RATE
    • 3.0
    • 16 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Experienced BPO Agent

    I believe in the value of professionalism - being the best that you can and doing the best you can. This value translates to the quality of work I do either it be in collections, data entry, customer service and others … more

    I believe in the value of professionalism - being the best that you can and doing the best you can. This value translates to the quality of work I do either it be in collections, data entry, customer service and others. I have a very strong work ethic, good communication skills, and strong customer and client focus – all of which makes me a valuable member of any team.  less

    collection-agencies customer-service call-center-management bpo-call-center corporate-finance administrative-support 00 more less
    • $4.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 1069 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
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