Customer Service Specialists

Showing 1,154 freelancers

Customer Service Specialists

Showing 1,154 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 368 Customer service projects are completed every quarter on oDesk.

368

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.44.

4.44

Last updated: July 1, 2014

  • Translation, Administrative and Customer Service Support

    Over the last 7 years, I have developed a wide range of skills within Team Supervision, Process Improvement plans and Customer Satisfaction oriented projects. I am seeking opportunities to help you with process improvement, Customer Service, Translations, transcriptions or any … more

    Over the last 7 years, I have developed a wide range of skills within Team Supervision, Process Improvement plans and Customer Satisfaction oriented projects. I am seeking opportunities to help you with process improvement, Customer Service, Translations, transcriptions or any administrative work for you or your business. I have an American native accent and my English skills are excellent as I lived 13 years in USA. My Spanish is also Excellent and native. I also have some experience in the following areas: Project Management and Sales.  less

    customer-service 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 10 HOURS
    • ARGENTINA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Customer Oriented Person/Planning/Dedicated & Keen to Details

    To be able to contribute to a fast growing and dynamic organization where I can maximize application of my skills and likewise attain personal development and career growth. Strengths/Effectiveness: 1. Ability to contribute ideas for productivity improvement. 2. Self … more

    To be able to contribute to a fast growing and dynamic organization where I can maximize application of my skills and likewise attain personal development and career growth. Strengths/Effectiveness: 1. Ability to contribute ideas for productivity improvement. 2. Self - confidence to carry out task and meeting objectives 3. Willingness to extend needed support/assistance for the benefit of everybody 4. Can coordinate and collaborate effectively with other people. 5. A result oriented person and hard working 6. High degree of initiative and responsibility 7. With high analytical skills and very keen to details. 8. Customer oriented person  less

    customer-service 00 more less
    • $11.11 HOURLY RATE
    • 4.9
    • 173 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Skip Tracer/Researcher, Team Performance Manager, Trainer, Blogger,

    I am a professional Skip Tracer (someone who finds contact information of people) in Australia with access to close to 200 million records. I use search tools and systems that are also being used by Veda, Dun & Bradstreet and private … more

    I am a professional Skip Tracer (someone who finds contact information of people) in Australia with access to close to 200 million records. I use search tools and systems that are also being used by Veda, Dun & Bradstreet and private investigation companies in Australia. This is for used for lead generation, collections, real estate, private investigation or marketing activities. I also have expertise Collections and Team Management with experience in Training and Development, Project Management and Recruitment. I am also a blogger since 2004 (purpleowyn.blogspot.com) which together with work experience as a Technical Support Representaive (2004) for a web hosting and ISP Company and basic web page design courses in college, familiarized me with basic web page design, HTML and CSS. Furthermore, I work as a freelance content writer for SEO campaigns for different clients which further honed my skill in blogging, ensuring that your blog stays up in Google search results and you attract and grow your audience. In addition, I went through training as a Virtual Assistant for Myoutdesk.com in November 2013 which caters to real estate companies, brokers and agents in US. I have an understanding of US Real Estate business, Social Media for Real Estate and SEO. I also have 9 years experience in the Business Processing Industry. Below are my career highlights: CREDIT CORP 1) I pioneered an Australian call center operations in the Philippines in October 2010 and help grow it from 25 staff to close to 300 in 3 years and help grow the collections revenue from $30,000 to $2,000,000 per month. 2) Mentored 14 agents through Leadership and Motivational Training and as a result they were promoted to Senior Customer Relationship Associates and Team Performance Managers 3) Awarded Star Employee in December 2010 4) Five Team of the Month awards for the teams I manage HSBC 1) Rose from the ranks as an agent then to a Performance Coach and finally to Assistant Manager for Operations (2007-2010) 2) Numerous Dream Awards for M1 and M2 sites for my teams 3) Successfully run the Skills Qualifications Training for two sites of over 1,000 staff which decreased roll rates by 50% resulting in more revenue for the company and increase Customer satisfaction from 69% to 82% for two sites combined. I graduated from a top ranking university in the Philippines (University of the Philippines) with a degree in Bachelor of Arts in Communication Arts, with master's units in the area of Speech Communication.  less

    customer-service 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 395 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Top NotchTelemarketer, Perfect Customer Service Representative

    For about 5 years of experience in the BPO industry, I can say that I am very confident in handling jobs such as Telemarketing, Appointment Setting, Customer Service, Admin Support and Technical Support. I always make sure that the job … more

    For about 5 years of experience in the BPO industry, I can say that I am very confident in handling jobs such as Telemarketing, Appointment Setting, Customer Service, Admin Support and Technical Support. I always make sure that the job is done correctly and efficiently, to surpass my buyers needs and mostly do whatever the best thing to do in every step in fulfilling the job perfectly. I am confident, trustworthy, reliable, passionate and results-oriented to my work. I always consider myself as an asset to the company for which I give my very best to help the company gain more profit in the future. Hiring me will guarantee you 100 % satisfaction!  less

    telemarketing customer-service 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 7228 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 8 TESTS
  • Customer Service/Sales Manager

    A results-driven professional within the customer service/sales and call center industries. Skilled at developing and executing targeted business initiatives that drive customer growth, achieve sales objectives, and enhance bottom-line profits. Highly effective communicator and team leader with proven ability … more

    A results-driven professional within the customer service/sales and call center industries. Skilled at developing and executing targeted business initiatives that drive customer growth, achieve sales objectives, and enhance bottom-line profits. Highly effective communicator and team leader with proven ability to build long-term relationships with internal and external customers by establishing a high level of confidence and trust. Keen understanding of business priorities and demonstrated expertise in advancing business goals through revenue-producing activities.  less

    telemarketing customer-service 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 1199 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Editor - Quality Control, Student of commerce and law.

    I am formally educated in Commerce. My work experience involve me being a Game Experience Professional (GEP) and as an Editor – QC for the world's most famous subtitling company (Digi Captions) . Currently am trying to pursue a career in … more

    I am formally educated in Commerce. My work experience involve me being a Game Experience Professional (GEP) and as an Editor – QC for the world's most famous subtitling company (Digi Captions) . Currently am trying to pursue a career in law or civil service. Due to the amount of dedication needed for higher studies I am unable to go for any regular jobs. Hence am looking for a very good and efficient source of income which doesn't affect my education while in the process helps me financially.  less

    customer-service 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 16 HOURS
    • INDIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Customer Service Specialist/Administrative Assistant/Telemarketer

    I have more than 5 years call center experience, as a customer service, telemarketer and sales. I have being working with customer from USA, Europe, Mexico and other countries. I speak French, English and Spanish. I don't have problems … more

    I have more than 5 years call center experience, as a customer service, telemarketer and sales. I have being working with customer from USA, Europe, Mexico and other countries. I speak French, English and Spanish. I don't have problems working in a under pressure environment, and i'am able to multitask and stay focus. I'am also a hardworking and fast learning person, i will make sure that all your objectives are met and even surpassed.  less

    customer-service 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 4451 HOURS
    • PANAMA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Data Entry, Customer Service/Email Support, Administrative Assistant

    Im a result-oriented, resourceful and self-motivated professional with vast experience in general office and customer relations. Im computer literate and posseses analytical/ leadership abilities. Someone who is very committed to high quality of performance. My work experiences where with banking, food industry and BPO. I enjoy new challenges and excels in getting results.

    customer-service 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 5613 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Customer Service Representative; Data entry professional / Researcher

    Over the last three years I have been a Customer Service Representative and Telemarketer, and have been a QA Specialist which includes tasks such as data entry, facilitating meetings, agents evaluation and help them by providing feedback. I started as … more

    Over the last three years I have been a Customer Service Representative and Telemarketer, and have been a QA Specialist which includes tasks such as data entry, facilitating meetings, agents evaluation and help them by providing feedback. I started as a TELEMARKETER who relentlessly entice prospective customers to buy products or services. After almost a year of telemarketing I decided to venture for a more challenging job which enhances my customer service skills. I worked as a CUSTOMER SERVICE SPECIALIST, I help people over the phone processing their request on the account. Everyday I make sure my customers needs are being expedited to their satisfaction.With Odesk I was able to experience being researcher , data entry especialist and virtual assistant with outstanding feedbacks from my Buyer. I have experienced working on different areas of Call Center work. I am knowledgeable in computer and its programs thus making my task easier to perform. All of these experiences has given me the chance to improve myself professionally. The main reason why I have decided to do home based work is to be able to give a considerable amount of time with work while being with my family.  less

    customer-service data-entry internet-research 00 more less
    • $4.44 HOURLY RATE
    • 4.4
    • 514 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
  • Professional VA

    I have a wide and diverse experience as far as customer service is concerned. I've done homebased and office based jobs since 2007. Technical Recruiting and Order processing are just some of the things I've done in Odesk … more

    I have a wide and diverse experience as far as customer service is concerned. I've done homebased and office based jobs since 2007. Technical Recruiting and Order processing are just some of the things I've done in Odesk. I also taught English both online and in person to Koreans and Taiwanese. I also was a Technical Rep for AT&T, Time Warner cable, Intuit Quickbooks and Amazon. I was also the front desk person for some online businesses like steam cleaners, tobacco company, tote bags printers, salon and spa. 6 years of doing these jobs have taught me that the ultimate goal is always to provide customer service that is simply world-class.  less

    microsoft-excel customer-service recruiting facebook-marketing 00 more less
    • $7.78 HOURLY RATE
    • 4.6
    • 2000 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 11 TESTS
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