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Hire a CRM consultant today to manage business relationships and organize customer service, marketing and sales data. CRM consultants can set up email systems, manage call centers and find custom CRM solutions for all your business needs.

Customer Relationship Management (CRM) is the art of using technology to simplify the management of customer connections and the data related to them. CRM solutions often use a combination of sales and marketing automation systems, inventory management systems and CRM databases to boost sales and improve customer service. On oDesk, the world’s largest online workplace, you’ll find CRM consultants who can manage customer relationships for businesses and professionals around the world.

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CRM Job Cost Overview

Typical total cost of oDesk CRM projects based on completed and fixed-price jobs.

oDesk CRM Jobs Completed Quarterly

On average, 188 CRM projects are completed every quarter on oDesk.

188

Time to Complete oDesk CRM Jobs

Time needed to complete a CRM project on oDesk.

Average CRM Freelancer Feedback Score

CRM oDesk freelancers typically receive a client rating of 4.62.

4.62
Last updated: April 1, 2015
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Margo Northcutt

Margo Northcutt

Marketing Automation Expert, HubSpot Inbound & Par...

United States - Last active: 3 days ago - Tests: 3 - Portfolio: 4

Looking for a marketing automation expert? I have extensive experience with marketing automation setup, ongoing email marketing and nurture campaigns, segmentation, lead scoring, landing pages and forms, testing and analytics. I've worked mostly in HubSpot and Pardot (with Salesforce integrations), but am a fast learner on any platform you're using for marketing automation or email marketing. Services offered: - Marketing automation setup assistance - Email marketing, including drip/nurture campaigns - Forms - Landing pages - Segmentation and personas - Automation rules - Analytics - Basic Salesforce integration help - Dynamic content I was the in-house marketing automation expert for my last 2 employers (both mid-size B2B) where I oversaw the initial marketing automation implementation and built successful campaigns from the ground up. I also have Salesforce administrator and B2B sales experience, which has given me a leg up in my work and in understanding sales team needs. I'm a huge advocate of sales and marketing alignment and have worked across departments on a consistent basis to ensure clarity and smooth campaign execution. My work has always been focused on maximizing conversions, engagement, qualified leads, sales team efficiency and of course, sales! Specialties: HubSpot, Pardot, Salesforce, inbound marketing, lifecycle marketing, email marketing, segmentation, forms, landing pages, lead scoring, lead nurturing, online surveys, testing and analytics.

$90.00 /hr
510 hours
0.00
Marc Romeu

Marc Romeu

CRM Specialist

Spain - Last active: 06/12/2014 - Tests: 4

As a business consultant specialized in Salesforce with 1500+ hours of experience I have developed the following abilities: - Project management: Requirements analysis, Solution construction, Project Delivery. - Sales Cloud expertise: Building a pipeline, Opportunities management, Customer segmentation, Email and Social Media marketing. - Service Cloud expertise: Case management, Service cloud console, SLAs and Entitlements. - Force.com platform: Workflows and automation, Apex code, Sites, Data administration.

$49.00 /hr
0 hours
0.00
Jacqueline Venable

Jacqueline Venable

Professional marketer, writer and editor who is de...

United States - Last active: 3 days ago

I love what I do and I believe you are only as successful as the knowledge you share. I have more than 20 years of expertise in marketing professional services, and bring an organized and strategic approach to every job. I led the marketing and proposal efforts of three national firms with responsibilities that included; proposal writing and editing, brand management, marketing strategy, advertising and collateral development, research, direct marketing, photography and general marketing services, as well as managing a team of 6 coordinators responsible for producing over 250 technical proposals in one year. I am experienced in crafting project pursuit plans designed to capture multiple levels of business development, building improved decision matrices, and conducting client research and competitor analysis and hold a Foundation level APMP certification. WRITING AND EDITING - Technical and conversational writing skills that captures, thought proof statements, the value a firm provides to the client. MARKETING PLANS, BROCHURES AND BRAND MANAGEMENT - Design and/or redesign collateral materials including brochures, presentations, stationary & business cards, procedure manuals, websites, and more. CRM DATABASE MANAGEMENT - Capturing the relationships of projects to clients and employees is essential to building a business. I take your existing information and create the essential links/relationships and then train your employees how and why to use a CRM system. Report design is also available. PROPOSAL WRITING AND PLANNING- From kick-off through print production I work with your staff to develop schedules, compliance matrices, storyboards and quality review processes to identify gaps and provide guidance on course correction at milestones throughout the proposal process. SELECTED ACCOMPLISHMENTS - Development of a firm-wide Project Pursuit Plan designed to capture multiple levels of business development activities, improved go/no go decision matrix, client research, competitor analysis. - Updated proposal response process from Go/No Go through close-out: redefining scheduling, CRM and filing structures, and value-based messaging. - Implemented internal quality review process reducing errors seen by our "internal" clients by 90%. - Developed and maintained intricate proposal response process including setup and editing of text library. - Established and rolled out a new proposal process improving accountability and quality measures. - Rewriting of all boiler plate text to support value added messaging. - Oversight of all RFQ/P/Interview team kick-off meetings and pre-interview coaching. - Increased success of sales pursuits through the development of creative collateral communication and team collaboration. - Led the development of brand standards and a company-wide strategy resulting in improved brand consistency and awareness. - PR strategy development involving internal and external clients resulting in a 15-20% increase in media hits.

$45.00 /hr
28 hours
0.00
Nicholas Markham

Nicholas Markham

Digital Marketing & Social Media

Australia - Last active: 1 month ago - Tests: 1

Over 4 years of management and leadership development within the Sales, Marketing, Brand and Business Development sectors, Australia based. A flexible results oriented leader with a proven track record of performance in turnaround and delivery in marketing, tendering and business development for private enterprise. Core competency in the fields of CRM management, business development, brochure design and development, digital newsletters, quality control, professional and technical proposal writing, social media management, search engine optimization, digital campaign management, Adwords campaigns, Wordpress, professional writing, marketing strategy and development. Able to apply detailed analysis, strong insight and a committed team approach to drive efficient operations through implementation of best practice solutions. Sound application of Web design matrix to ensure optimum and consistent product message delivery. IT support to ensure innovation across all social media platforms and proactive database management. Superior problem solving from identification, negotiation through to resolution.

$35.00 /hr
202 hours
0.00
Philipp Menze

Philipp Menze

Consultant for online-office, CRM and project mana...

Germany - Last active: 8 days ago

I studied business economics in Switzerland and worked as a managing director for a German based trading company as well as a consultant for another German based trading company. During my years of work experience in Germany, Spain, UK and India I've learned how to set up and manage the elementary components of any enterprise. I'm specialized in web based solutions for - online-office - customer service - project management - marketing and sales More and more companies are switching to web based solutions to improve their communication, CRM and project management. I'm very experienced and interested in this field and would be happy to help you and your company.

$37.00 /hr
0 hours
0.00
Julia F.

Julia F.

Product Marketing and Strategy Professional

Ukraine - Last active: 1 month ago - Tests: 5

I'm a creative and passionate marketing professional with 10 years of experience in a startup environment, where it's critical to see the big picture, wear multiple hats and be agile. 9 out of 10 years I've been leading teams. I've got an extensive background in IT product marketing (mobile applications, SaaS, cloud solutions, desktop software), ecommerce, channel development and building marketing communications. I've been doing marketing alongside the product lifecycle, starting from the concept to product launches and further promotion and sales alignment. I enjoy strategic marketing, creating and implementing marketing plans, and exploring new strategies and tactics. Agile Marketing early adopter.

$39.00 /hr
0 hours
0.00
Thiago V.

Thiago V.

Digital Marketing Manager

Brazil - Last active: 17 days ago - Tests: 2

Thiago is a performance driven Digital Marketing Professional with 5+ years of experience in Brand Strategy, Google Adwords, Social Media, Content Marketing, CRM, E-mail Marketing and SEO. As Digital Marketing Manager for Grupo Lance, Thiago was able to significantly improve Lance's revenue by increasing sales, PV e UV on its website. UNDERGRADUATE STUDIES Field: Communications – Marketing Institution: Escola Superior de Propaganda e Marketing - Brazil Graduation Date: November / 2012 Field: Diploma in Commerce - Marketing Institution: University of new South Wales – Australia Graduation Date: December / 2009

$20.00 /hr
0 hours
0.00
Earl F.

Earl F.

Marketing Specialist

Canada - Last active: 03/08/2013 - Tests: 1 - Portfolio: 2

I am a master of creating effective and entertaining presentations. You'll never get Death by powerpoint from me. Engage me if you're interested in having an excellent powerpoint or keynote presentation created to really wow your audience. I'm also a specialist in creating sales funnels. If your business is looking to find other ways to earn income from the same amount of work you're already doing, give me a shout. -=- Earl Flormata is a marketing swiss army knife. Capable of everything from managerial status to running the entire marketing gauntlet himself, Earl can move mountains in any marketing role. Everything from content marketing, authority site building, presentation design and creation, script writing, video creation, marketing and process automation, voiceover work or pitching from a stage to deliver your message - he’s a one man Marketing army. With more than 15 years of sales, marketing and technical experience to bring to the table, the ROI Earl brings is multifaceted. While freelancing, Earl oversees the corporate marketing direction and strategy for multiple companies, including sales, support, consulting, marketing, as well as JV alliances and channel sales. He focuses on strategy, leadership, innovation, creativity, technology and customers. Earl has sold over 50MM worth of products both online and off. Everything ranging from physical to digital and from many arenas such as Finance and Software. A programmer since the age of 5, he’s always had an interest in technology and has done high end support contract work for such agencies as NASA and the Pentagon. An educator and public speaker, Earl is a strong evangelist for anything that manages to hold and capture his attention.

$33.33 /hr
15 hours
0.00
Jamar James

Jamar James

Web Online Manager - Sr Web Analyst - English Onli...

United States - Last active: 10/17/2013

Freelance Sr. Web Analyst and Online Marketing Manager with professional consultant experience specializing in Web Analyst, CRM, CMS systems. Current client include Allergan, Best Buy, Black and Decker. As a technical analyst with over 15 years of Online Marketing experience, I have been taking on many CRM and Online Management positions as a hired Consultant for a variety of industries. I help a company from the outside, set up "systems" that are proactively reaching out to the Online Customer Base, such as Lead generation systems, CRM management plans, and Online Reputation Plans. I have experience scoping out projects, defining requirements, hands on experience with CRM's such as Appature, Salesforce, Marketo, Silverpop, TFS, Clarity, and a variety of other Project Management/CRM/ Analyst type tools.. Regardless if your company needs Analytics reporting, with Omniture, Webtrends, Google Analytics, I have over 15 years experience, ALL WEB and Software related. English Speaking, Resume Available, Client List Available. Located in Orange County, California We can discuss through Skype or WebEx. B.S. in Computer Science - Transcripts Available References Available

$111.11 /hr
0 hours
0.00
John Neff

John Neff

Salesforce.com Admin specializing in Process Autom...

United States - Last active: 03/31/2014 - Tests: 1

I am a professional Salesforce.com administrator who specializes in Process Automation, Sales Automation, and "Salesforce as an ERP" development. I have extensive experience optimizing SFDC for Call Center and Inside Sales environments. I have developed solutions that allow small businesses to roll their Human Resources, Time & Attendance, Training, and Financial activities into the SFDC platform and leverage the automation and reporting power that SFDC has to offer. By automating processes outside of Sales and Marketing, small businesses are able to grow faster with smaller administrative teams. I enjoy taking the time to understand the unique needs of each small business that I work with, and developing best practices that are in line with business goals. I was a featured speaker at this year's Dreamforce show, and spoke on the topic of "How the best small businesses grow faster and appear larger with Salesforce". I am active in many Philadelphia area user groups, as well as several national groups. Salesforce.com is my passion, and I would love to help optimize your small business using this amazing platform.

$50.00 /hr
0 hours
0.00