Customer Service Specialists

Showing 283 freelancers

Customer Service Specialists

Showing 283 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer Service job posts for project examples or post your job on oDesk for free!

Customer Service Job Cost Overview

Typical total cost of oDesk Customer Service projects based on completed and fixed-price jobs.

oDesk Customer Service Jobs Completed Quarterly

On average, 2,720 Customer Service projects are completed every quarter on oDesk.

2,720

Time to Complete oDesk Customer Service Jobs

Time needed to complete a Customer Service project on oDesk.

Average Customer Service Freelancer Feedback Score

Customer Service oDesk freelancers typically receive a client rating of 4.70.

4.70

Last updated: March 1, 2015

  • Debt collector / Customer Service Agent

    Im a very ambitous and goal oriented worker, i know how to balance professionalism with a sense of charisma and charm when it comes to customer service and debt collections. I have over 7 and a half years of experience … more

    Im a very ambitous and goal oriented worker, i know how to balance professionalism with a sense of charisma and charm when it comes to customer service and debt collections. I have over 7 and a half years of experience in call centers across nicaragua, my aim is to bring a high level of performance to any company that im employed to so as to maintain the status quo towards building a better company for my employers  less

    sales customer-service collection-agencies 00 more less
    • $8.89 HOURLY RATE
    • 4.9
    • 2662 HOURS
    • NICARAGUA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Mgmt-Team Lead-Customer Care-V.A.-Sales-Writer

    I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities … more

    I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities included: - Leading the growth and development of my company's Quality monitoring. -Procuring top talent and carefully selecting exceptional candidates for the formation of an exemplary team. - Overseeing preparation of uniquely quantitative and qualitative QA reports on a daily, weekly, monthly and quarterly agent specific reporting criteria. . - Edit and distribute to reporting and process critical feedback to all 3 call centers while discovering, managing, and resolving any discrepancies in information or processes. -Meeting on a weekly basis with the different teams for discussion of action items and training of customer care agents. -Preparation of itinerary and hosting weekly QA meetings with my team for a clear portrait of feedback across the globe and preparation of the teams weekly assignments. Accomplishments I am proud of include: -excellent managerial skills in office or performing online virtual assistant responsibilities! -High ranking percentile in communication and negotiation skills, phone, hospitality, email etiquette plus customer care. -Proficiency in business communications understanding that communication is the key to success! -I have received recognition for my careful attention to detail and ability to provide spot on feedback including meeting notes. - I am a publish writer, a foreign language and body language student. - I am tech savvy, a self starter and have an impeccable ability to work independently managing time well. - I pride myself with dedication and maintaining a great work ethic being completely trustworthy. -I am equally content following direction from one supervisor, as a team player, as a team leader or in a managerial setting. - I am very flexible with my hours and enjoy long term positions with an opportunity for advancement and working as many hours as possible. - I am an eager and quick study, always up for a new task contributing 100% effort ! References available I look forward to hearing from you,  less

    salesforce-app-development public-relations internet-research data-entry article-writing creative-writing customer-service negotiation hospitality customer-support 00 more less
    • $15.56 HOURLY RATE
    • 5.0
    • 6718 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 16 TESTS
  • nurse

    Impartations of enthusiasm, dedication and responsibility by exercising good work ethics in a team and by creating a professional rewarding environment. Qualification Highlights *Registered Nurse *Can work under pressure and willing to work on shifting schedules. *Hardworking and always open … more

    Impartations of enthusiasm, dedication and responsibility by exercising good work ethics in a team and by creating a professional rewarding environment. Qualification Highlights *Registered Nurse *Can work under pressure and willing to work on shifting schedules. *Hardworking and always open to information that will improve my efficiency. *Fluent in verbal and written English *Excellent intrapersonal and interpersonal skills Dedicated and strongly motivated WORK EXPERINCE Jazzlink Computer Services Computer Assistant August 2010 – present Monol International Education Institute ESL Teacher March 2010- May 2010 Jazzlink Computer Services Computer Assistant June 2008 -February 2010  less

    customer-service microsoft-word 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 8555 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Customer Support / Solutions Specialist / Telesales/

    Over 5 years of combined experience in customer and technical support, sales and marketing, and quality assurance for US Companies. I seek to offer my skills and utilize it in a very competitive way. Driven and motivated to finish the tasks on time, can definitely provide excellent service and commitment to work.

    customer-service salesforce-app-development order-processing wordpress microsoft-word mailchimp aweber basecamp telemarketing microsoft-excel sales account-management intuit-quickbooks social-media-marketing administrative-support internet-research business-development zendesk moodle sales-management five9 virtual-assistant html phone-support forum-moderation 00 more less
    • $8.89 HOURLY RATE
    • 4.6
    • 7057 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Real Estate |Customer Service | Email Marketing| TV Traffic Software

    I have various experiences with inbound and outbound customer service, telemarketing, management and Scheduling and Traffic Coordinator for a TV Station. I have worked as an inbound customer service representative for a year in a call center in the Philippines … more

    I have various experiences with inbound and outbound customer service, telemarketing, management and Scheduling and Traffic Coordinator for a TV Station. I have worked as an inbound customer service representative for a year in a call center in the Philippines. I was specifically assigned in a travel account- Expedia.com as a travel specialist. I am an expert in bookings, sales and customer service. I had been an Account Manager for 4 years in an Outbound BPO specializing in diverse campaigns for lead generation, sales, appointment setting, article writing, and data entry. I had been working virtually for quite some time now and I found it more than a job but a passion. I can handle anything from call handling, data entry, personal assistance, diary management and team management. I am very confident about my efficiency. I am well organized, well mannered, and can work at a fast pace environment. Tools I am familiar with are the following: Broadview Traffic Software, Wrike, Aligntoday, Salesforce, Trello, Zendone, and a whole lot more. With my passion to service, I want to assure cost effectiveness with my client to retain long term business. I assure to give you the most affordable rate at proven quality.  less

    data-mining outbound-sales inbound-marketing email-handling phone-support customer-service 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 4349 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
  • CSR/Telemarketer/Virtual Assistant

    I've been a CSR/Telemarketer for almost two years. Both inside and outside oDesk. I handled Merchant, SEO or Search Engine Optimization; Appointment Settings for insurance, home warranty, vacuum cleaner, mobile & kennel software; Sales & Financial accounts both inbound & outbound … more

    I've been a CSR/Telemarketer for almost two years. Both inside and outside oDesk. I handled Merchant, SEO or Search Engine Optimization; Appointment Settings for insurance, home warranty, vacuum cleaner, mobile & kennel software; Sales & Financial accounts both inbound & outbound calling; Data Entry. I am a hard working person. I have a positive attitude, focused and determined to success. I will do my best to meet the clients' satisfactions and for the success of any campaign. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills and knowledge.  less

    customer-service telemarketing virtual-assistant appointment-setting b2b-marketing lead-generation outbound-sales cold-calling computer-skills data-entry 00 more less
    • $5.56 HOURLY RATE
    • 4.3
    • 1135 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
    ASSOCIATED WITH:
  • Technical & Customer Service Support/Sales & Marketing/Data Encoding

    Thank you for viewing my profile. I am a detailed and thorough professional with good number of years in Sales and Marketing and a 3 year experienced as a Technical & Customer Service Representative for a respectable Call Center Company. I … more

    Thank you for viewing my profile. I am a detailed and thorough professional with good number of years in Sales and Marketing and a 3 year experienced as a Technical & Customer Service Representative for a respectable Call Center Company. I am proficient in active-listening and posses the self discipline and time management skills necessary to serve.  less

    active-listening customer-service technical-support data-encoding 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 2751 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • the proficiently versatile employee

    > oDesk ID verified > Dedicated individual- reputation for consistently going beyond what is required > Resourceful in completing projects- ability to multi-task effectively > Superior verbal and written communication skills > Demonstrated aptitude for developing new skills > Proven record of reliability and responsibility > Strong … more

    > oDesk ID verified > Dedicated individual- reputation for consistently going beyond what is required > Resourceful in completing projects- ability to multi-task effectively > Superior verbal and written communication skills > Demonstrated aptitude for developing new skills > Proven record of reliability and responsibility > Strong analytical skills- easily assesses condition and implements appropriate intervention >Committed to becoming an asset of every agency one is affiliated with > Recognized for excellent teaching and coaching abilities > Relates well with people from a variety of cultures and socio-economic conditions > Possess special sensitivity to meeting diverse needs in varied situation  less

    customer-service administrative-support live-chat-operator email-handling database-management public-relations real-estate-idx presentations transcription telephone-skills 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 9547 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 15 TESTS
  • Professional VA/Customer Service/Live Chat/Telemarketer/TeamLeader

    A graduate of Business Management with 11 YEARS of experience in a CALL CENTER INDUSTRY. Currently working as an Inbound Customer Service and Outbound Appointment Setter/ /Telemarketer providing QUALITY F2F and Phone APPOINTMENTS for B2B & B2C in North America and … more

    A graduate of Business Management with 11 YEARS of experience in a CALL CENTER INDUSTRY. Currently working as an Inbound Customer Service and Outbound Appointment Setter/ /Telemarketer providing QUALITY F2F and Phone APPOINTMENTS for B2B & B2C in North America and Australia. Worked as an OUTBOUND Team Manager for Collections, As Team Manager, I run operations with a tight monitor on targets and profits uncompromising quality control and compliance. A coach and trainer of agents in meeting optimum standards.  less

    advertising seo customer-support microsoft-excel microsoft-word customer-service virtual-assistant telemarketing appointment-setting 00 more less
    • $9.00 HOURLY RATE
    • 5.0
    • 9877 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
    ASSOCIATED WITH:
  • eBay Guru, eBay Store Design, HTML Template, Amazon Seller Central, VA

    -eBay Guru/Expert -Amazon Seller Central Expert -HTML Template/Store Design/Logo Design -eBay Store Manager I am a qualified Mechanical Engineer but I started my career in Outsourcing industry in 2010. I used to work part time on oDesk … more

    -eBay Guru/Expert -Amazon Seller Central Expert -HTML Template/Store Design/Logo Design -eBay Store Manager I am a qualified Mechanical Engineer but I started my career in Outsourcing industry in 2010. I used to work part time on oDesk but in 2013 I decided to work as a full time freelancer and started providing my services for eBay, Amazon and other eCommerce platforms. My skills include (but not limited to) list auctions as well as fixed price items on eBay/Amazon, managing inventory, order processing, handling customer service, bulk upload/changes, product & price research, HTML templates and almost everything on eBay and Amazon. I have over 4 years of experience in Sales, eCommerce, eBay/Amazon,Product Research, Customer Service (phone, email and Chat), Virtual Assistance, Data Entry, Email Handling and Order Processing. I am hardworking and passionate about what I do. I work according to client's requirement with flexible hours and 24/7 availability with complete data security and power backup. Quality of work and support even after delivery of the work is assured.  less

    ebay-listing-writing amazon-web-services opencart market-research virtual-assistant customer-service accounting internet-research 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 1663 HOURS
    • INDIA
    • LAST ACTIVE
    • 11 PORTFOLIO ITEMS
    • 9 TESTS
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