Customer Service Specialists

Showing 420 freelancers

Customer Service Specialists

Showing 420 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 768 Customer service projects are completed every quarter on oDesk.

768

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.40.

4.40

Last updated: April 1, 2014

  • Manager - TeleMktg / Sales/ Support / Appt Setting/ Lead Generation

    To create a wonderful working relationship to my oDesk employer.My core competency lies in client services and was also exposed to different activities that will enhance client relationship management, operations and training programs for quality assurance.I am also … more

    To create a wonderful working relationship to my oDesk employer.My core competency lies in client services and was also exposed to different activities that will enhance client relationship management, operations and training programs for quality assurance.I am also proud to showcase my skills in Voice Talent (as a), Telemarketing/Sales, Administrative Support, Web Research, Data Entry, Lead Generation and Customer Support and Team Management (billing, technical, in/outbound, Email, Ticket and Chat).I see to it that every project has been done correctly and accurately and can surpass my clients expectations. More of the reason why I scrutinize every angle, triple check all work and perfecting it over-all and going the extra mile to retain client's trust and satisfaction.Sincere, reliable and remarkable professional work is what you'll get.  less

    telemarketing internet-marketing customer-service translation 00 more less
    • $12.22 HOURLY RATE
    • 4.7
    • 4421 HOURS
    • INDIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 21 TESTS
  • Consultant. Transcriptionist, Encoder, Proofreader.

    To make a valuable contribution to the company and obtain a position that would best fit my qualification and develop further my talents and skills for continuous career improvement.Possesses excellent interpersonal and communication skillsDetail oriented with strong organizational skills … more

    To make a valuable contribution to the company and obtain a position that would best fit my qualification and develop further my talents and skills for continuous career improvement.Possesses excellent interpersonal and communication skillsDetail oriented with strong organizational skills and ability to multi-task, Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures and computer&;Is flexible and has self-discipline  Is knowledgeable in basic office operations; Possesses shorthand and basic computer operation skills& Ability to work as part of a team, English typist (60 words per minute) Possesses public speaking skills.Currently working as Consultant in Teltech.;Account: Activation, Billing, Process Leads. Front of the house. Of a one large company of telecommunication in Australia.  less

    stenography teaching-english customer-service 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 54 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
  • Mrs. Alma Lovenia Uy

    My objective in entering into a home based work is to earn at the same time having time for my family. I am also looking forward in learning in this new field as well as to also use my knowledge … more

    My objective in entering into a home based work is to earn at the same time having time for my family. I am also looking forward in learning in this new field as well as to also use my knowledge and past working experience to be able to excel in this endeavor. I find this challenging yet a new ground for broadening my skills. I can speak and write English fluently. I have experienced working as an Administration staff wherein my duties are setting appointments, taking phone call and arranging meetings and other important events for the President of the Company. I am also customer service oriented and I have a skill in customer relations. Be given a chance I am willing to be trained for me to be knowledgeable in this business and I can be able to use my skills efficiently to be of help to the company.  less

    customer-service 00 more less
    • $3.33 HOURLY RATE
    • 4.2
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Sales and Marketing/Customer Service Expert

    Over 7 years of my experience as a sales and marketing officer, I have developed my personality into a better person on how to deal with other people. Thru that, I gain much confidence in handling my client's queries … more

    Over 7 years of my experience as a sales and marketing officer, I have developed my personality into a better person on how to deal with other people. Thru that, I gain much confidence in handling my client's queries, comments and suggestions and even negative feedbacks. With the willingness to learn and the value of patience and hardwork, every goal can really be attained.  less

    customer-service 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Customer Service/Admin/Strategic Planning Staff

    Work Experiences: STRATEGIC PLANNING & INTELLIGENCE STAFF Samsung Electronics Philippines Corporation 8F Science Hub Tower 4, Mckinley Hill Cyberpark, Fort Bonifacio, Taguig City Sept. 29, 2013 – Present  > Doing Sell thru Report to be submitted to our Analyst.  > Handle Dealers Concern ( Incentives … more

    Work Experiences: STRATEGIC PLANNING & INTELLIGENCE STAFF Samsung Electronics Philippines Corporation 8F Science Hub Tower 4, Mckinley Hill Cyberpark, Fort Bonifacio, Taguig City Sept. 29, 2013 – Present  > Doing Sell thru Report to be submitted to our Analyst.  > Handle Dealers Concern ( Incentives, Online and Text Registration )  > Managing the Data ( Validation and Deletions of IMEI’s )  > Doing weekly Shops Compliance Report.  > Manage our Monthly billings. SERVICE MARKETING/TELEMARKETER Samsung Electronics Philippines Corporation Hanjin bldg.., North Bonifacio Taguig City July 19, 2010 – Sept. 28, 2013 > Handling local cellphone and gadget stores that are carrying Samsung products.  > Everyday monitoring of their sales and sell out.  > Giving them incentives for them to pursue selling Samsung products.  > Calling end users or customers who bought phones and gadgets to verify their warranties and encourage them to continue patronizing Samsung.  > Doing excel reports every week for shops compliance. Telephone Operator Sterling Bank of Asia 2f Prestige Tower, Emerald Ave, Ortigas Center Pasig City February 1, 2010 – July 1, 2010 > Responsible in answering Phone Calls, and transferring call to concern Person. Private Nurse Ex-Mayor Emmanuel Alfelor UNEP Compound, San Roque Iriga City May 22, 2009 – November 22, 2009 > Taking Care of the Patient. > Responsible in checking his Vital Sign. > Responsible in giving Medication > Responsible in Cleaning his Wounds. Customer Service Representative Skycable Main Office San Juan February 19, 2009 – March 31, 2009 > Responsible in promoting and giving assurance to new products of the store. > Deliver extraordinary care by responding to customer's question concerning their accounts.  > Answer incoming calls promptly and according to our established call-handling processes. Customer Service Representative/Receptionist Iconnection Exchange Corporation Shaw Boulevard, Mandaluyong City July 7, 2008 – January 15, 2009 > Responsible in giving assistance to the customers and giving them good quality of service. > Responsible in handling customer’s inquiries about the products of the shop. Private Nurse Elderly Care: Remedios Alfelor, (94 y/o) UNEP COMPOUND, San Roque Iriga City April 19, 2008- May 20, 2008 > Responsible in giving her medication. > Responsible in her Personal Hygiene. > Responsible in giving her Food.  less

    customer-service 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
  • International Sales Associate and Customer Service Representative

    To get a job where I can apply my educational attainment and to be a potential contributor to the company's growth and success. I want to contribute my special qualifications such as having excellent Sales experience, doing outbound calls … more

    To get a job where I can apply my educational attainment and to be a potential contributor to the company's growth and success. I want to contribute my special qualifications such as having excellent Sales experience, doing outbound calls, great handling of huge number of people, flexible, trustworthy, hardworking and eager to learn and undergo training.  less

    customer-service telephone-skills data-entry sales 00 more less
    • $7.76 HOURLY RATE
    • 4.7
    • 6654 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
    ASSOCIATED WITH:
  • Writer / Editor / Marketing Strategist

    I specialize in writing and editing for copy and content. While Vice President Marketing for ASEAN Affairs magazine, the one and only publication specializing on ASEAN distributed to five continents, my proofreading and editing excellence were used on each issue … more

    I specialize in writing and editing for copy and content. While Vice President Marketing for ASEAN Affairs magazine, the one and only publication specializing on ASEAN distributed to five continents, my proofreading and editing excellence were used on each issue as the final arbiter for copy and content. As an editor for International News Editing, I edited features and articles for Bernama (Malaysia), The Nation (Thailand), The Kuwait Times, and The Straight's Times (Singapore). As an Advanced Communicator Silver with Toastmasters International, I was a national leader in Thailand where I served as Area Governor. I have lived in four countries on four continents; England, Australia, America, and Thailand . I presently reside in Bangkok.  less

    business-writing editing copy-editing magazine-layout proofreading customer-service helpdesk-support 00 more less
    • $22.22 HOURLY RATE
    • 5.0
    • 4460 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 10 TESTS
  • Telemarketing Professional / Customer Service Representative

    I have been with the Business Process Outsourcing industry for more than 4 years as a Customer Service Representative and Telemarketer in a Call Center Company. I started onOdesk in the last quarter of 2013 and from there I do … more

    I have been with the Business Process Outsourcing industry for more than 4 years as a Customer Service Representative and Telemarketer in a Call Center Company. I started onOdesk in the last quarter of 2013 and from there I do appointment setting, data entry, send emails and do VA Projects and duties. In this role I have gained extensive experience in responding efficiently and effectively to any customer inquiries as well as offering products that suits their needs. I am patient but firm with difficult customers and have great experience resolving customer queries. I know how to effectively sell to and communicate with every one of these customers with finesse. I am open to any full time or part time projects and is willing to adjust to client's time zone. I always believe that key to successful business is an open and constant communication, honesty, taking ownership, collaboration within the group and work with integrity. .  less

    telemarketing customer-service appointment-setting telephone-skills virtual-assistant newsletter-writing transcription 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 281 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 11 TESTS
  • Social Media Manager. Writer. Translator Spanish-English

    Spanish native speaker with almost native English skills. Extensive experience as Project Manager in the cultural sector. Knowledgeable and tech-savvy. Marketing and Journalism background. Writer at Music Industry web portal Industria Musical http://industriamusical.es/author/coordinacion/ I hold a … more

    Spanish native speaker with almost native English skills. Extensive experience as Project Manager in the cultural sector. Knowledgeable and tech-savvy. Marketing and Journalism background. Writer at Music Industry web portal Industria Musical http://industriamusical.es/author/coordinacion/ I hold a Professional Certificate in Marketing by The Chartered Institute of Marketing (UK) and currently studying a Music Business Diploma at SAE Institute Spain. Jobs I can perform: Social Media and Writing: - Content research and curation. - Content creation (articles, slideshare, images) - Community Management. - Email marketing. As a Translator: - Translation from Spanish to English and vice-versa - Proofreading in both languages - Transcription of audio and video files in both languages - Subtitling of video materials from either language source. As a Virtual Assistant: - Transcription of materials, data entry, file conversion, emailing, scheduling meetings, skype calls and others. - Customer Service via chat or replying to emails. - Travel bookings.  less

    social-media-marketing event-planning subtitling article-writing translation-spanish-english translation-english-spanish customer-service 00 more less
    • $11.11 HOURLY RATE
    • 4.7
    • 107 HOURS
    • SPAIN
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
  • VA/PA/Exec Asst/MRKG ASSOCIATE/RESEARCHER/B2B

    To unload the great bulk off the shoulders of my employer and be an asset to management. I am a work from home person who is willing to work irregular hours for business and personal research. My experience include data … more

    To unload the great bulk off the shoulders of my employer and be an asset to management. I am a work from home person who is willing to work irregular hours for business and personal research. My experience include data mining and entry, email generator and sender, web research, lead generation, customer service, project officer, personal assistance, sales and marketing, marketing representative, appointment setter and telemarketer among others. Experience as a MARKETING REP for Insurance on oDesk for 7 months. My English proficiency oral and written are excellent. Worked as a personal secretary, cashier, payroll/computer clerk and for a local big company for 3 years. Managed a small personal business. Willing to learn where each job accepted is a challenge as well as an added experience for the next job.  less

    virtual-assistant data-entry phone-support customer-service email-technical-support email-marketing market-research 00 more less
    • $16.67 HOURLY RATE
    • 4.9
    • 1360 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 1 TEST
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