Customer Service Specialists

Showing 3,745 freelancers

Customer Service Specialists

Showing 3,745 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer Service job posts for project examples or post your job on oDesk for free!

Customer Service Job Cost Overview

Typical total cost of oDesk Customer Service projects based on completed and fixed-price jobs.

oDesk Customer Service Jobs Completed Quarterly

On average, 2,720 Customer Service projects are completed every quarter on oDesk.

2,720

Time to Complete oDesk Customer Service Jobs

Time needed to complete a Customer Service project on oDesk.

Average Customer Service Freelancer Feedback Score

Customer Service oDesk freelancers typically receive a client rating of 4.70.

4.70

Last updated: March 1, 2015

  • CSR/Telemarketer/Appointment Setter/Virtual Assistant/Data Entry

    I've been a CSR/Telemarketer/Appointment Setter/Virtual Assistant for almost two years, both inside and outside of oDesk. I handled Merchant, SEO or Search Engine Optimization; Appointment Settings for diabetic & health insurance, home warranty, vacuum cleaner, mobile and … more

    I've been a CSR/Telemarketer/Appointment Setter/Virtual Assistant for almost two years, both inside and outside of oDesk. I handled Merchant, SEO or Search Engine Optimization; Appointment Settings for diabetic & health insurance, home warranty, vacuum cleaner, mobile and kennel software; Sales & Financial accounts both inbound & outbound calling; Data Entry. I am a hard working person. I have a positive attitude, focused and determined to success. I will do my best to meet the clients' satisfactions and for the success of any campaign. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills and knowledge.  less

    customer-service telemarketing virtual-assistant appointment-setting b2b-marketing lead-generation outbound-sales cold-calling data-entry 00 more less
    • $4.44 HOURLY RATE
    • 3.8
    • 78 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 1 TEST
    ASSOCIATED WITH:
  • Social Media Marketing Rockstar/ Voice Talent/ CSR Expert

    To continue to grow in leadership and knowledge, excel in innovative technology application,utilize my computer knowledge, interact and share with team members and colleagues, and develop world class solutions to real world.

    english-tutoring customer-service customer-support voice-over voice-talent data-entry social-media-marketing 00 more less
    • $11.11 HOURLY RATE
    • 4.6
    • 2511 HOURS
    • AUSTRALIA
    • LAST ACTIVE
    • 11 PORTFOLIO ITEMS
    • 4 TESTS
  • Experienced BPO Agent

    I believe in the value of professionalism - being the best that you can and doing the best you can. This value translates to the quality of work I do either it be in collections, data entry, customer service and others … more

    I believe in the value of professionalism - being the best that you can and doing the best you can. This value translates to the quality of work I do either it be in collections, data entry, customer service and others. I have a very strong work ethic, good communication skills, and strong customer and client focus – all of which makes me a valuable member of any team.  less

    collection-agencies customer-service call-center-management bpo-call-center corporate-finance administrative-support 00 more less
    • $4.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 1067 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • QA Tester (Application Development)

    Over the last 2 years, I have been developing my experiences in Class Action Settlement Administration. I have experiences in QA Testing and Data Entry. Prior to these tasks, I dealt with Class Members in the Call Centre Dept. I … more

    Over the last 2 years, I have been developing my experiences in Class Action Settlement Administration. I have experiences in QA Testing and Data Entry. Prior to these tasks, I dealt with Class Members in the Call Centre Dept. I am well informed in this field and eager to expand my knowledge. Experiences prior to Class Action Settlements, I have worked primarily as a Call Centre Representative. Handling accounts such as, Account Advisor (JP Morgan), Event Recruiter (Microsoft Program Partners).  less

    functional-testing database-testing data-entry customer-service 00 more less
    • $7.00 HOURLY RATE
    • 5.0
    • 1827 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Miss

    MARIA LEATRICE L. LIGON 307 SJB Condominiums Panay Avenue, South Triangle, QC Home: (044) 7689152 Cell: 09267183636 email address: laderasmarialeatrice@gmail.com MARKETING/CUSTOMER SERVICE OFFICER With orientation in customer service and sales, with seven years experience in territory development … more

    MARIA LEATRICE L. LIGON 307 SJB Condominiums Panay Avenue, South Triangle, QC Home: (044) 7689152 Cell: 09267183636 email address: laderasmarialeatrice@gmail.com MARKETING/CUSTOMER SERVICE OFFICER With orientation in customer service and sales, with seven years experience in territory development, major account management and public relations. Skilled in management, sales and marketing of computer equipment and products to several companies, government agencies and retail market. Management of needs/requirements of high revenue commercial accounts through extensive follow-up procedures. With over five years of customer care experience. Areas of expertise include telecommunication and information technology. Proven ability to attend to clients calls and concerns and troubleshoot problems in the shortest possible time Fluent in written and verbal English. Professional Experience Head - Sales and Marketing BLUEBOX TECHNICAL AND BUSINESS SOLUTIONS 980 J. P. Rizal Street, San Sebastian, Hagonoy, Bulacan February 2007 to June 2011 Managed sales of AMD and INTEL computer packages , Kingston, AOC, Seagate, Canon and Epson product lines to corporate accounts such as schools, private sectors, government agencies, internet cafes and retail buyers . Forecasted sales and market trends. Exceeded annual sales quota by PHP750,000 and gross profit by 30% Coordinated with Technical Group for quality control and other technical concerns. Assisted clients on phone for minor troubleshooting. Customer Service Representative SKYCABLE 33rd Floor, East Tower, Philippine Stock Exchange Centre, Exchange Road, Ortigas Center, Pasig April 2002 to June 2006 Attended to over 80 call inquiries and concerns are inputted accurately and quickly daily. Gathered data and documented them for proper troubleshooting. Processed sales applications for activation. Coordinated with sales and technical support group to address any special needs and concerns of internal and external clients. Achieved performance goals by delighting each customer. Tracked and managed all leads to ensure that follow-up in a timely manner. Marketing Officer ASIAN BANK CORPORATION (NOW METROBANK) Tordesillas Street, Makati City July 1996 to March 2000 Supported overall bank marketing and public relations efforts through research and analysis, tracking campaign results, supplied branch locations with materials such as posters flyers and other marketing collaterals, coordinated trade shows and event attendance, and other duties as needed. Created reports to assist in driving sales and marketing campaigns like launching of new services and products. Managed and helped expand the bank’s social media presence by coming up with concepts for advertisements in prints and television. Customer Service Hotline Associate GLOBE TELECOMS BPI Condominiums Paseo de Roxas ,Makati City September 1994 to January 1996 Resolved and inputs client requests into tracking system according to established guidelines. Documented all inquiries within contact management system, followed appropriate guidelines for notepad documentation. Provided customer satisfaction to both internal and external customers and strives to continuously improve service delivery.ad documentation, and assigns case accordingly. Identified problem issues and determine the appropriate course of action/redirection within department guidelines required to resolve issues Resolved issues of conflict in a tactful and professional manner and to effectively diffuse irate callers. Education Bachelor of Science in Business Administration Philippine Women’s University, Edsa Quezon City 1992 Bachelor of Science in Medical Technology College of the Holy Spirit Mendiola Manila 1990 Character References MS. GINA GIL Globe Telecoms Telephone Number: 730-2627 MR. JOSE GALLIVO Sky Cable Mobile Number: 09178463909 MS. CHEERY JUMALDAO Asian Bank Corporation Mobile Number: 09178459851  less

    customer-service 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Office/Accounting

    I have working in accounting firms. I have worked as a buyer for hospitals and mining industris I can do 10 key by touch I have a great phone personality

    accounting customer-service 00 more less
    • $11.11 HOURLY RATE
    • 4.2
    • 224 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Customer Service Representative

    I have 6 months experience in handling inbound customer service and refund and 8 months handling outbound telemarketing and appointment setting support. The main reason why you should hire me is aside from my experience in Inbound Customer Service handling … more

    I have 6 months experience in handling inbound customer service and refund and 8 months handling outbound telemarketing and appointment setting support. The main reason why you should hire me is aside from my experience in Inbound Customer Service handling Billing and Refund, Lead Generation, Telemarketing and Appointment Setting for Health, Real Estate, Home Security and Finance Industry. I work with integrity and transparency. I have good working ethics in terms of punctuality and dedication. I could work more than 160 hours per month. I am a universal support representative and your advantage is having a 5 star service with a 3 star price. Looking forward to board your ship. Have a great day!  less

    telemarketing customer-service lead-generation outbound-sales 00 more less
    • $3.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 10 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
    ASSOCIATED WITH:
  • Telemarketing and Lead Gen Expert

    I would like to work from home and use my free time productively. I have done this in the past and I would like to do it again. I have a strong & solid telemarketing background. My expertise lies in outbound … more

    I would like to work from home and use my free time productively. I have done this in the past and I would like to do it again. I have a strong & solid telemarketing background. My expertise lies in outbound / telephone selling but I also acquired 3 years customer service experience from Telco and Global Bank. I also managed telesales professionals and handled US, Singapore and UK based accounts in my previous employment. I have basic knowledge in ACCPAC and Microsoft ERP Systems. Not to mention that I am now employed as an Inbound Account Manager for Microsoft Malaysia - SMB Public Sector and Healthcare. I have in-depth knowledge in lead generation, client retention, appointment setting, business development and account management. Having said that, I am capable to handle any tasks that is directly related to telemarketing.  less

    business-development lead-generation telemarketing outbound-sales customer-service appointment-setting 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 66 HOURS
    • MALAYSIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
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