Customer Service Specialists

Showing 268 freelancers

Customer Service Specialists

Showing 268 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 768 Customer service projects are completed every quarter on oDesk.

768

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.40.

4.40

Last updated: April 1, 2014

  • data entry

    Hello! Thank you for giving me a time to read my profile.It is been a year from now since I started signing here at Odesk and my first job here was a Data Entry and it is been quite … more

    Hello! Thank you for giving me a time to read my profile.It is been a year from now since I started signing here at Odesk and my first job here was a Data Entry and it is been quite long to have an experience about the job data entry.My experience in the service industry has taught me how to meet and exceed my client expectations.I realize that acquiring and maintaining loyal repeat business as well as spreading the word of your business through these loyal patrons is of the utmost importance in every company. My goal is to assist you in my best possible way.I am very much willing to learn new things in this business industry.  less

    customer-service 00 more less
    • $1.00 HOURLY RATE
    • 5.0
    • 1191 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Website Curator,Web Researcher,Lead Generation

    I have been a Customer Service Representative for 2 years.I handled Sprint Account wherein I assist clients with their inquiries as well as their billing issues.I also handled Chase Education Finance Account wherein its more on assisting students … more

    I have been a Customer Service Representative for 2 years.I handled Sprint Account wherein I assist clients with their inquiries as well as their billing issues.I also handled Chase Education Finance Account wherein its more on assisting students to do online application and assist them with the progress of their documents.I would like to obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.  less

    data-entry customer-service 00 more less
    • $6.11 HOURLY RATE
    • 4.6
    • 3053 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Staffing Manager, Expert in CS/Telemarketing, Tech Support & Lead Gen

    Combined 5 years of experience in Telemarketing, Customer Service & Technical Support. I have managed to do telemarketing jobs in almost every type of industry providing quality leads and setting up appointments between positive contacts and the sales team of the … more

    Combined 5 years of experience in Telemarketing, Customer Service & Technical Support. I have managed to do telemarketing jobs in almost every type of industry providing quality leads and setting up appointments between positive contacts and the sales team of the client. My skills and qualifications makes me a good choice for clients who are looking for support in boosting up their businesses. I'm dedicated, hard working and easy to deal with. I take commitments seriously, once i commit I see to it that at the end of the day I'll deliver. I'm flexible, I can get the job done with less supervision and able to work efficiently under pressure.  less

    telemarketing customer-service 00 more less
    • $7.78 HOURLY RATE
    • 4.5
    • 1208 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Call Center Specialist (Hunter & Jantz LLC.) Agency Principal

    I am an experienced "call center", sales, and accounts receiveable representative. I have more than 24 years experience in the credit and collections fields with 5 years in sales management. I look forward to hearing from a "great organization" to … more

    I am an experienced "call center", sales, and accounts receiveable representative. I have more than 24 years experience in the credit and collections fields with 5 years in sales management. I look forward to hearing from a "great organization" to take advantage of my "skill-set" and to move the organization forward.  less

    customer-service 00 more less
    • $13.33 HOURLY RATE
    • 4.2
    • 5827 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Professional Administrator/Recruitment Consultant/Marketer/CRM's

    Professionally qualified Administrator, employment has been in some form of administration since leaving College, mostly at a senior level. A qualified Personnel Practitioner and Trainer, having trained people of all ages and levels in Administration, Information Technology, Customer Service, Assertiveness … more

    Professionally qualified Administrator, employment has been in some form of administration since leaving College, mostly at a senior level. A qualified Personnel Practitioner and Trainer, having trained people of all ages and levels in Administration, Information Technology, Customer Service, Assertiveness, Appraisal Training and Management of Change as an example. Proficient in a number of CRM packages, such as SUGAR, CATS, ZOHO, SHAREPOINT, SALES-FORCE and 37 SIGNALS and many on-line Timekeeping tools, SEO Optimization, Internet Sales and Marketing and many others. Can use various packages for the production of leaflets, business cards and other marketing material.  less

    customer-service sales recruiting project-management 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 5980 HOURS
    • SPAIN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Manager - TeleMktg / Sales/ Support / Appt Setting/ Lead Generation

    To create a wonderful working relationship to my oDesk employer.My core competency lies in client services and was also exposed to different activities that will enhance client relationship management, operations and training programs for quality assurance.I am also … more

    To create a wonderful working relationship to my oDesk employer.My core competency lies in client services and was also exposed to different activities that will enhance client relationship management, operations and training programs for quality assurance.I am also proud to showcase my skills in Voice Talent (as a), Telemarketing/Sales, Administrative Support, Web Research, Data Entry, Lead Generation and Customer Support and Team Management (billing, technical, in/outbound, Email, Ticket and Chat).I see to it that every project has been done correctly and accurately and can surpass my clients expectations. More of the reason why I scrutinize every angle, triple check all work and perfecting it over-all and going the extra mile to retain client's trust and satisfaction.Sincere, reliable and remarkable professional work is what you'll get.  less

    telemarketing internet-marketing customer-service translation 00 more less
    • $12.22 HOURLY RATE
    • 4.7
    • 4421 HOURS
    • INDIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 21 TESTS
  • LinkedIn VA, Leads Generation, Email Marketer, VA

    Hello! Thanks for checking my profile. I am a freelance writer, transcriptionist and LinkedIn Marketing Expert. My past work experience and education allowed me to become well-rounded in different industries such as healthcare, finance, marketing, sales, banking, education. Customer Satisfaction … more

    Hello! Thanks for checking my profile. I am a freelance writer, transcriptionist and LinkedIn Marketing Expert. My past work experience and education allowed me to become well-rounded in different industries such as healthcare, finance, marketing, sales, banking, education. Customer Satisfaction is my topmost priority. I work closely with my clients, making sure that I understand their requirements, their goals and expected outcome then I do my best to execute the task with these in mind. Please check out my work history and previous clients' feedback, and I hope you'll choose me for this job. I am looking forward to working with you soon... cheers!  less

    customer-service transcription content-writing email-marketing 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 3177 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 8 TESTS
  • Telemarketer/CSR//Sales/LeadGen/ApptSetter/Data Entry

    To be able to work where I can contribute in the fulfillment of an entity while expanding my knowledge within the organization to pursue my dream and by giving good service and to enhance more skills needed, fully develop capabilities … more

    To be able to work where I can contribute in the fulfillment of an entity while expanding my knowledge within the organization to pursue my dream and by giving good service and to enhance more skills needed, fully develop capabilities in managing different situations which my job/duty will call and to learn other things from once I have acquired in our Institution and previous experience. I have been a consistent A-teamer in the BPO industry for more than four years now., I am taking calls and catering service internationally for both Sales, Customer Service as well as Catalog phone orders and Appointment setting.I was Hired as a catalog agent before for 6 months then i was transferred to Customer Service dept what we do is set up appointment for callers who are interested on installing cable on their place we also assist callers who have concern and queries about their subscription.After 2 mos of stayin there I was Transferred to Universal Market what we do there is sell bunches of products like infomercial products computers appliances and a lot more.We also set appointments and we assist callers who are applying loans online.then after UV I decided to apply to different account within Cyber City and that's Simplexity.I can say that this is a lot challenging because we offer phones and plan to our caller..I enjoyed working there because i love challenges and I love learning lots of things..I dont get discouraged easily..after offering phones we then offer Insurance and accesories to their phones that matches their needs.I attended lots of Trainings which helps me a lot in improving my phone etiquette and my overall performance as a call center agent.Staying in a call center company for almost 5 years teaches me a lot and helps me to converse freely and fluently.  less

    sales customer-service appointment-setting outbound-sales 00 more less
    • $8.89 HOURLY RATE
    • 4.7
    • 2083 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 3 TESTS
  • Energetic Customer Service Relationship Specialist

    I have found that working with people is my true passion! I recently received my Bachelor's degree in Communication Studies, with a minor in general business. I am very passionate about working with customers and strive to excel in … more

    I have found that working with people is my true passion! I recently received my Bachelor's degree in Communication Studies, with a minor in general business. I am very passionate about working with customers and strive to excel in providing them with an outstanding customer service experience. With over 7 years of customer service experience, I have found that providing customers with friendly, professional, and energetic service is the key to being successful! I have also found that is imperative to communicate effectively. I am very enthusiastic about communication and find myself always seeking ways to improve the communication with those around me. I have learned that every person is different and that the same communication styles does not always work for everyone. Building a rapport with customers and finding ways to successfully reach a mutual understanding is always my goal. With that being stated, I have the ability to adjust my communication style to make those around me feel extremely comfortable.I pride myself in maintaining excellent written and verbal communication skills. I am an expert in all Microsoft applications.  less

    customer-service administrative-support phone-support 00 more less
    • $18.33 HOURLY RATE
    • 5.0
    • 1864 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Top Customer Service and Sales Representative

    I have been one of the pioneer agents for Intuit, a payroll software where my role entails taking customer service calls, doing direct deposit and payroll technical support. Eventually, I became the programs PAC(Productivity Assurance Coordinator) where i see … more

    I have been one of the pioneer agents for Intuit, a payroll software where my role entails taking customer service calls, doing direct deposit and payroll technical support. Eventually, I became the programs PAC(Productivity Assurance Coordinator) where i see to it that agents adheres to schedule, I also generate memorandum and incident reports for any infraction made. I have also a part of Microsoft and been one of the technicians for AT&T, where i do technical support for internet connections, diagnose issue and do troubleshooting. I then became a part of Hewlett-Packard, where i have also been one of their technical support representative. I do troubleshooting and installations of hardware and software and would do up selling for other HP products. I then became a part of Windward Software, where i became one of their support coordinators/administrator, who assigns technical tasks to technicians as well as doing minor troubleshooting and currently i am a part of Greenwire Global, where i am one of their top agent for their sales account and was promoted to become their Quality Assurance Specialist, mentoring and training agents. Most of the time I meet my quota earlier than expected. I also dial for test campaigns and i also help generate scripts for them as well. I love to exceeding employers expectations because i believe in hardwork and love for my job... " GREAT MIND...GREAT IDEAS!!"  less

    customer-service administrative-support sales 00 more less
    • $11.11 HOURLY RATE
    • 4.7
    • 2421 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
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