Customer Service Specialists

Showing 49 freelancers

Customer Service Specialists

Showing 49 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 768 Customer service projects are completed every quarter on oDesk.

768

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.40.

4.40

Last updated: April 1, 2014

  • Data Entry/Research/Marketing Specialist/SEO Link Builder

    I worked as a sales person for the past 6 years. I was an asset in our company. I can do all the stuff tasked to me. I can learn almost anything if assigned to any project/campaign. Right now … more

    I worked as a sales person for the past 6 years. I was an asset in our company. I can do all the stuff tasked to me. I can learn almost anything if assigned to any project/campaign. Right now, my main goal is to perform my tasks efficiently and skillfully especially in the fields of marketing and sales.  less

    data-entry internet-research seo customer-service 00 more less
    • $5.56 HOURLY RATE
    • 4.6
    • 2713 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 6 TESTS
  • Personal Assistant/Web Research/Customer Services Expert/EBAY Lister

    Over the last 6 years, I have done wide range of data entry programs for various telecom companies My core competency lies in complete end-end management and I am seeking opportunities to build good relationship from the ground up for … more

    Over the last 6 years, I have done wide range of data entry programs for various telecom companies My core competency lies in complete end-end management and I am seeking opportunities to build good relationship from the ground up for you or your business. I also have a vibrant experience customer service industry as a call center agent and front desk officer  less

    customer-service real-estate-idx web-content-management customer-support virtual-assistant 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 6715 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Telemarketer / Appointment Setter / CSR

    Virtual Workforce Philippines is composed of a team experienced in the outsourcing industry assisting clients by combining diverse skills and expertise to achieve and exceed expectations. We are professionals providing excellent service in the fields of Sales & Marketing, Customer Service … more

    Virtual Workforce Philippines is composed of a team experienced in the outsourcing industry assisting clients by combining diverse skills and expertise to achieve and exceed expectations. We are professionals providing excellent service in the fields of Sales & Marketing, Customer Service, Administrative Support, Writing, Graphic, Print and Multimedia Design. Our business strategy is to offer high quality work to successful busy people anywhere, virtually. Our Mission! To provide exceptional service to clients worldwide while helping Filipino experts attain an online carrier that will help maximize their potentials for quality work and excellent results. Our Vision! To become the Philippine’s top virtual workforce in terms of providing online services. With the commitment to excellent service, dedication to client’s needs and consistency in delivering successful results.  less

    telemarketing customer-service appointment-setting lead-generation 00 more less
    • $7.78 HOURLY RATE
    • 4.5
    • 2919 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
    ASSOCIATED WITH:
  • Expert in Customer Service/Support

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational … more

    My ultimate objective is to work as a Customer Support Manager or Administrative Manager, handling key responsibilities in improving customer experience and developing internal processes. Why Choose Me: * More than 13 years of total professional experience of working in multinational companies. * Worked for more than 2 years in a managerial capacity. * 3 years (6000 hours) of oDesk experience working in customer and technical support. * Perfect 5-Star feedback on all 18 completed jobs.  less

    customer-service customer-support email-technical-support zendesk atlassian-jira telephone-skills call-handling regression-testing software-qa-testing seo 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 6250 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 13 TESTS
  • Consultant/Writer/Researcher

    August 2013: Recognized top 5% oDesk contractors I have the skills and experience necessary to complete any of the following jobs: complex research, writing, editing, basic websites, business consulting (online marketing strategies for small businesses) or other similar projects. One … more

    August 2013: Recognized top 5% oDesk contractors I have the skills and experience necessary to complete any of the following jobs: complex research, writing, editing, basic websites, business consulting (online marketing strategies for small businesses) or other similar projects. One of my specialties is helping people develop well-written informational content that brings organic and natural traffic to their sites. I provide writing, editing and formatting services for online website content. I am fortunate to have a gift with writing and truly enjoy it. Over my lifetime I have met many people with brilliant ideas and thoughts who struggle with getting them into writing in a way that effectively conveys the message. I have a passion for helping people take their ideas and putting words on paper so that the ideas can be shared with others. There is a great sense of satisfaction that I get when a client tells me “that’s exactly what I wanted to say!” Although I have not been formally hired as a writer until recently, I have an extensive writing history. I am conscientious and thorough in all that I do, often going above and beyond employer expectations. I have an inner passion for knowledge and answers. If I don't know something, want new information or want to learn how to do something, I do whatever is necessary to find the answers. My preferred jobs are advanced Research and Writing projects that require someone with great attention to detail and an analytical approach to finding information, not just "collecting data." {Don't get me wrong, I enjoy the data collection process, but typically simple research jobs don't pay equivalent to my experience & expertise.} Outside of freelance work as a writer, I provide business consulting, web design and online marketing services for small businesses, "from one small business owner, to another." As an entrepreneur who has been through the struggles of learning how to succeed when resources were limited, I understand what it is like to build a small business from the ground up. My formal training is in Psychology and this background gives me a unique perspective on the world of marketing and behavior. I have been a work-at-home mother since 2002 and absolutely love the freedom that being self employed provides. Let me be upfront - if you are looking for someone to work at "outsourcer rates" or to provide any work that is unethical or "black hat," then I am not that person. But if you are looking for a person who will provide HIGH QUALITY and ORIGINAL work, completed by someone with both an attention to detail and a creative mind, then that's me. I stand by all my work and won't work on anything that I wouldn't be proud to put my name on. As a business consultant, it is my job to Research and Find Solutions for my clients, as well as find information relevant for their business/industry. As a web/internet consultant, with knowledge of how content and keywords affect search engine results, I have a full understanding that there is "much more to be found" beyond the first Google results pages. On the educational level, I have a Master's Degree "plus" in Counseling Psychology from a school that was extremely research oriented, preparing students for Doctoral Programs. Not only did the regular coursework require routine research and report writing, but the program included completion of a Master's Thesis. I also have an undergraduate minor in statistics. Prior to becoming a freelancer, I have over twenty years of experience working with children in social and school settings. My specialty was working with children with emotional and learning disabilities. As the Director of a Youth Shelter, I also have experience supervising and managing teams. In 2002, after 20 years in the corporate world, working full time "plus," I made the decisision to change focus. With these New Priorities I started down the path of being a "work from home mother" (WAHM) and home business owner. "Enjoy Life Enterprises" is the umbrella for all of my entrepreneurial and freelance endeavors. Because I am completely self-employed, I have flexibility in the hours that I can provide, based upon what is required. I am located in the United States (North Carolina) and can be reached by email or if you are US based, we can talk by phone. I have also set up a Skype account if you are outside of the US.  less

    internet-research article-writing web-design customer-service copywriting copy-editing internet-marketing blog-writing editing ebook-writing 00 more less
    • $27.78 HOURLY RATE
    • 5.0
    • 2053 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 18 PORTFOLIO ITEMS
    • 6 TESTS
  • APPOINTMENT SETTER / LEAD GEN check> http://vocaroo.com/i/s09SCrxJcwZN

    - Rate: $15/hr. Please keep this in mind and write $15/hr when sending an invitation for me to make sure you read it. This URL from vocaroo.com ( http://vocaroo.com/i/s09SCrxJcwZN ) is a voice sample of mine … more

    - Rate: $15/hr. Please keep this in mind and write $15/hr when sending an invitation for me to make sure you read it. This URL from vocaroo.com ( http://vocaroo.com/i/s09SCrxJcwZN ) is a voice sample of mine just in case you get to browse my profile by random. As a Bachelor of Arts Major in Mass Communication degree holder, it is my objective to work with INTEGRITY, COMPETENCY and PASSION. 10 YEARS of experience developed my skills in different fields of marketing. One thing is for sure, I am the BEST at what I do and I get things done. If you plan to pay less than my current professional hourly rate, please do not waste my time. Thank you.  less

    lead-generation appointment-setting cold-calling customer-service call-center-management advertising call-handling outbound-sales sales 00 more less
    • $15.00 HOURLY RATE
    • 4.9
    • 1410 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
  • SEO Expert, Link Builder, Virtual Assistant, Writer, WordPress

    I have been working as a Linkbuilder, SEO assistant and a writer for years now. Also have a good technical work experiences, coordinating with a project manager to accomplish and carry out some research and internet marketing tasks. Been working … more

    I have been working as a Linkbuilder, SEO assistant and a writer for years now. Also have a good technical work experiences, coordinating with a project manager to accomplish and carry out some research and internet marketing tasks. Been working my best to deliver good results for my client. Guaranteed that my good educational background, excellent work experiences, skills and my good attitude towards work will make me suitable for any jobs given! I am more than willing to share and provide my ability for a quality work result. When it comes to SEO, I believe on white hat and organic strategies for a more functional outcome. Summary of Expertise: -SEO Link Building -Writing -Technical Support -Virtual Assistant -Customer Service Work Samples (Local SEO) Article Submissions: Name used: Mica Galleb http://ezinearticles.com/?The-Value-of-Roof-Repairs-and-Maintenance&id=7350785 http://ezinearticles.com/?How-to-Spend-Less-for-a-Roofing-Installation-Companys-Service&id=7421115 http://www.sooperarticles.com/home-improvement-articles/roofing-articles/metal-roofing-wood-roofing-best-1104232.html http://www.sooperarticles.com/home-improvement-articles/roofing-articles/review-different-types-roofing-1121314.html http://www.articlesbase.com/construction-articles/helpful-guide-to-handle-leaky-roofing-6274270.html http://www.articlesbase.com/construction-articles/latest-roofing-technology-6318196.html Guest Posting: http://www.smallbizdaily.com/12235/features-you-need-for-streaming-business-video/ http://www.securitygeeks.net/2013/04/spy-camera-detector-things-you-can-do.html http://techmaso.com/huawei-unveils-ascend-mate-6-1-inch-smartphone/ http://www.gadgets-club.com/keep-your-home-secure-with-a-motion-activated-hidden-camera Social Bookmarking: http://www.reddit.com/user/micagalleb/ https://www.google.com/bookmarks/lookup?hl=en&btnA&sig=CKEXEJ9j0w6dSbjJkDe3SQ&bkmk=1 http://www.folkd.com/user/micagalleb?sort_mode=most_recent http://www.stumbleupon.com/stumbler/micagalleb/likes  less

    customer-service microsoft-excel microsoft-word seo link-building proofreading technical-writing 00 more less
    • $4.44 HOURLY RATE
    • 4.7
    • 2168 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
  • Specialist Business Intelligence, Web & Social Media Strategist

    I am a highly skilled professional having a broad level experience span of more than 10 years with a strong track record in technical consultancy across several disciplines and sectors (Public, Private and Government), I also have an aptitude to … more

    I am a highly skilled professional having a broad level experience span of more than 10 years with a strong track record in technical consultancy across several disciplines and sectors (Public, Private and Government), I also have an aptitude to implement innovative solutions and optimize resources. I believe myself to be an adaptable leader and a friendly team player offering strong problem solving and analytic skills, I have proven ability to handle sensitive information maintaining the fullest confidentiality at various levels (Government & Multinationals). I am also capable of delivering the best in multiple disciplines out of my outlined education and current position like Marketing, Project Management, Product Management, Contact Center, Customer Services, Personnel and Infrastructure Administration. I also have substantial skill level in Search Engine Optimization (SEO), Social Media Optimization (SMO), Search Engine Management (SEM), Social Media Management (SMM), Online Marketing Management (OMM), Public Relations (PR), Online Reputation Management (ORM) and handling of sophisticated web tools and tactics.  less

    customer-service computer-assembly data-entry project-management web-design customer-support 00 more less
    • $4.11 HOURLY RATE
    • 4.8
    • 3328 HOURS
    • MALAYSIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
  • Joomla, Wordpress, Internet Marketing, VA

    Since 1997, I have developed and optimized a wide range of websites using HTML, DHTML, PHP, and MySQL. In addition, my past experience includes: real estate agent, customer service, accounts payable and payroll coordinator and office manager. I am proficient … more

    Since 1997, I have developed and optimized a wide range of websites using HTML, DHTML, PHP, and MySQL. In addition, my past experience includes: real estate agent, customer service, accounts payable and payroll coordinator and office manager. I am proficient in PHP, MySQL, CGI, SAP, FTP, HTML & CSS, Perl, Javascript, Paintshop Pro, Adobe Photoshop, Dreamweaver, Quickbooks, 10-Key, SEO, Joomla, Wordpress, and Microsoft Office applications. SUMMARY: Pro-active, Team builder, Passionate about improving process, Recognized as a detailed-oriented and result-focused professional. A visionary & critical thinker, driven by new challenges. Analytical. Hard working, able to multi-task effectively. Proven talents in recognizing and accelerating peer’s strength’s and customer relations. Able to capitalize on Information Technology to add value to organizations. Diverse business knowledge. Natural leadership skills. Integrity-driven individual.  less

    web-design internet-marketing customer-service seo joomla wordpress intuit-quickbooks php html mysql 00 more less
    • $27.78 HOURLY RATE
    • 5.0
    • 1427 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 8 TESTS
    GROUPS:
    ASSOCIATED WITH:
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