Customer Service Specialists

Showing 102 freelancers

Customer Service Specialists

Showing 102 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer Service job posts for project examples or post your job on oDesk for free!

Customer Service Job Cost Overview

Typical total cost of oDesk Customer Service projects based on completed and fixed-price jobs.

oDesk Customer Service Jobs Completed Quarterly

On average, 2,720 Customer Service projects are completed every quarter on oDesk.

2,720

Time to Complete oDesk Customer Service Jobs

Time needed to complete a Customer Service project on oDesk.

Average Customer Service Freelancer Feedback Score

Customer Service oDesk freelancers typically receive a client rating of 4.70.

4.70

Last updated: March 1, 2015

  • Technical Support/Customer Service Representative/Vritual Assistant

    I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs … more

    I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.  less

    adobe-photoshop web-design technical-support microsoft-excel article-writing customer-support outbound-sales customer-service social-media-marketing microsoft-word 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 2712 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Data Entry Professional, Certified Customer Service Representative

    Over the last 5 years until the present time, I am successfully handling different tasks given to me. Especially when it comes in providing excellent service to customers over the phone and through data mining. After learning about the duties … more

    Over the last 5 years until the present time, I am successfully handling different tasks given to me. Especially when it comes in providing excellent service to customers over the phone and through data mining. After learning about the duties associated with these position, I am confident that I can meet each client needs. My skills in this area are strong, as are my educational background and experience. If given a chance, you will discover a dedicated and competent professional who will work hard to benefit your company.  less

    lead-generation telemarketing customer-service microsoft-powerpoint transcription email-handling software-qa-testing video-editing 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 3472 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 8 TESTS
    ASSOCIATED WITH:
  • CSR/Telemarketer/Virtual Assistant

    I've been a CSR/Telemarketer for almost two years. Both inside and outside oDesk. I handled Merchant, SEO or Search Engine Optimization; Appointment Settings for insurance, home warranty, vacuum cleaner, mobile & kennel software; Sales & Financial accounts both inbound & outbound … more

    I've been a CSR/Telemarketer for almost two years. Both inside and outside oDesk. I handled Merchant, SEO or Search Engine Optimization; Appointment Settings for insurance, home warranty, vacuum cleaner, mobile & kennel software; Sales & Financial accounts both inbound & outbound calling; Data Entry. I am a hard working person. I have a positive attitude, focused and determined to success. I will do my best to meet the clients' satisfactions and for the success of any campaign. I want to be part of this industry because there is a lot of opportunities where I can learn more things to improve my skills and knowledge.  less

    customer-service telemarketing virtual-assistant appointment-setting b2b-marketing lead-generation outbound-sales cold-calling computer-skills data-entry 00 more less
    • $5.56 HOURLY RATE
    • 4.3
    • 1135 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
    ASSOCIATED WITH:
  • Expert Norwegian Translator

    I am a native Norwegian translator, proofreader and copywriter with six (6) years of experience. Another part of my expertise includes digital marketing and sales. I am a member of the oDesk Golden Freelancer Club, with over 2,000 hours … more

    I am a native Norwegian translator, proofreader and copywriter with six (6) years of experience. Another part of my expertise includes digital marketing and sales. I am a member of the oDesk Golden Freelancer Club, with over 2,000 hours tracked and over 200 successfully completed jobs. TRANSLATION: Languages I speak at the highest level include Norwegian and English. I hold Certificate of Proficiency in English issued by Cambridge Institute. Secondly, my command of German is decent as I have been learning this language for the past 8 years. Swedish and Danish are two languages very close to Norwegian, and I can speak both of them conversionally. Source languages: English, Norwegian, German, Swedish, Danish Target languages: English, Norwegian I translate all kinds of material – from mobile applications to legal documents. COPYWRITING: Considering my proficiency in Norwegian, I am a fairly qualified copywriter as well. Many tasks of mine include writing blog posts on a weekly basis for several clients. I have a great knowledge of SEO, so the articles I have written generate a lot of traffic and reader interaction as well. I write within the most categories, please contact me with more details about your project. Alternatively, I provide content writing in English, too. DIGITAL MARKETING: I am a certified Google AdWords and Google Analytics expert with three years of experience with interacting with big customers in whole Scandinavia. I have a specifically good knowledge of the Norwegian market that is key to success of my campaigns. My expertise within the field of digital marketing is also a great asset when it comes to translation and copywriting. I create tailor-made AdWords campaigns with a high CTR (typically around 4 %) that are based on insights from traffic reports. I do campaigns on Facebook, too. SEO: My technical knowledge of several coding languages is followed by decent skills within Search Engine Optimization, especially on-page optimization, link building and content writing. SALES: I have been working as a sales consultant for the last twelve months and reaching out to customers on telephone. === In the past 3 years, I have translated over 150 mobile apps, 100 websites, and hundreds of blog posts, press releases and other documents. You can see a selection of my previous work here: http://bit.ly/Pujvt2 My weekly availability is 50 hours, so please do not hesitate to contact me. I will be more than happy to assist.  less

    translation-english-norwegian proofreading translation copywriting google-analytics google-adwords seo customer-service administrative-support 00 more less
    • $35.00 HOURLY RATE
    • 5.0
    • 2410 HOURS
    • NORWAY
    • LAST ACTIVE
    • 7 PORTFOLIO ITEMS
    • 4 TESTS
  • Business Coordinator, Rockstar VA and Social Media Marketer

    With my unparalleled knowledge and skills and my 7 years of extensive experience in the field of high-level administrative, technical support & customer service and social media marketing, I guarantee top-notch work of the utmost quality to my employers. Highly adept … more

    With my unparalleled knowledge and skills and my 7 years of extensive experience in the field of high-level administrative, technical support & customer service and social media marketing, I guarantee top-notch work of the utmost quality to my employers. Highly adept in MAC, Windows Applications and Web-based software such as iWork, MS Office, Basecamp, Google Apps for work, Xero, Salesforce and Zendesk. Knowledgeable in image, logo and presentation designs with the use of image editing software such as Adobe Photoshop, and CANVA. Experience in social media management particularly Facebook, Twitter, Pinterest, Linkedin, Klout, and Hootsuite. A budding online entrepreneur and social media enthusiast. less  less

    customer-service customer-support technical-support virtual-assistant social-media-marketing internet-marketing internet-research microsoft-word microsoft-excel email-handling email-technical-support facebook-marketing 00 more less
    • $9.00 HOURLY RATE
    • 5.0
    • 12346 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 9 TESTS
  • Well Experienced Virtual/Administrative Assistant

    I'm a well experienced Virtual Assistant/Administrative tasks who is very keen to details. If you need person who is hardworking, honest, fast, accurate and gives high quality work at a reasonable price to do Data Entry/Virtual Assistant … more

    I'm a well experienced Virtual Assistant/Administrative tasks who is very keen to details. If you need person who is hardworking, honest, fast, accurate and gives high quality work at a reasonable price to do Data Entry/Virtual Assistant, just click the "Hire Me" button and you will never be disappointed. Administrative/Virtual Assistant: - Data Entry - Web Research - converting PDF files to Word/Excel (can work on large files) - Wordpress - Article submission - Photoshop - MP3 editing - etc. (I am always ready and willing to learn on new tasks)  less

    data-entry microsoft-excel customer-service pdf-conversion google-docs wordpress adobe-photoshop internet-research audio-editing transcription 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 4519 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 10 TESTS
  • Live Chat/Customer Service Rep/Email Support/Zendesk/Shopify

    My objective is to help employers achieve their goals and make their businesses profitable. I have been a Customer Service Representative for 5 years now and 3 years of which spent here in oDesk. My area of expertise are: - Live Chat Support - Email Support - Zendesk - Phone Support - Administrative support - Web Research - Data Entry

    live-chat-operator email-handling zendesk customer-service phone-support customer-support internet-research data-entry administrative-support management-development 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 8926 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
  • Creative Writer, Blog & Article Writer, Social Media Expert

    I am a professional, accurate, native English writer, specializing in travel writing. With my degree in Broadcast Communications, I write for blogs, articles, newsletters, social media, emails, travel proposals and more. A Jane of all Trades, I've written everything … more

    I am a professional, accurate, native English writer, specializing in travel writing. With my degree in Broadcast Communications, I write for blogs, articles, newsletters, social media, emails, travel proposals and more. A Jane of all Trades, I've written everything from training manuals to scripts to educational materials for children and adults. I can edit your materials professionally and proficiently. I enjoy writing destination articles and travel specials, as well as travel advice blogs. In addition to travel writing, I manage social media accounts for several companies, travel, restaurant and non-profit to name a few. Social Media Marketing is an important step in increasing engagement with your customers, and providing a two-way conversation that is unique in business advertising. I believe in the 80/20 rule with 80% engagement and interaction, and 20% promotional. Previously, I have developed curriculum and training for large call centers as well as facilitating training for K-12, retail, call centers and small business. I have trained one to one as well as large groups, both in person and virtually. I also have experience providing technical support to home and business users. Strong writing skills used to write step by step documentation that is comprehensive yet clear. I have call center experience providing customer support to up to executive levels.  less

    travel-writing creative-writing article-writing hootsuite distance-education education-technology microsoft-outlook-development google-docs microsoft-excel microsoft-powerpoint microsoft-word adobe-acrobat firefox-plugin-development computer-repair customer-service call-center-management sales sales-management google-calendar-development google-searching yahoo-messenger skype pinterest-marketing dropbox-api social-media-marketing blog-writing content-writing inbound-marketing 00 more less
    • $26.67 HOURLY RATE
    • 5.0
    • 2147 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 8 TESTS
  • Administrative Support/Customer Care/Data Analyst/WEB RESEARCHER/SEO

    For the past 5 years I've been exposed with different types of work such as clerical, recruitment, managing production on a customer service side and forecasting or handling 800 people in terms of business needs.  My previous experiences … more

    For the past 5 years I've been exposed with different types of work such as clerical, recruitment, managing production on a customer service side and forecasting or handling 800 people in terms of business needs.  My previous experiences had taught me a lot and could help out in all the projects that will be assigned. Currently I worked as a Keyword Researcher and help out our Internet Marketing Manager in analyzing keywords for the website  less

    data-entry administrative-support copy-editing recruiting data-analysis microsoft-word microsoft-excel microsoft-powerpoint internet-research seo seo-keyword-research customer-service web-content-management google-adwords internet-marketing wordpress 00 more less
    • $5.56 HOURLY RATE
    • 4.9
    • 2934 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Google AdWords Certified Expert | PPC | SEM | Ad-center | Facebook Ads

    NicePro is a Google Certified company bringing to the table rich & extensive experience in providing Online Marketing Management Services. We have been active 3 years on oDesk and our clients are raving about the results. Search Engine Marketing is our … more

    NicePro is a Google Certified company bringing to the table rich & extensive experience in providing Online Marketing Management Services. We have been active 3 years on oDesk and our clients are raving about the results. Search Engine Marketing is our area of expertise. Over the last 4 years on oDesk we have managed over 100+ PPC campaigns (AdWords, AdCentre, Facebook, YouTube); helping our clients increase their conversion rate, ROI and Decrease CPA. What makes us different? WE GET RESULTS. Please review our Work History and Feedback, which I believe speak well for our ability to deliver top-notch results.  less

    google-adwords google-analytics ppc-advertising msn-adcenter chat-support liveperson email-handling customer-service customer-support sales-management 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 4065 HOURS
    • INDIA
    • LAST ACTIVE
    • 13 PORTFOLIO ITEMS
    • 4 TESTS
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