English/Danish translator, Children's book illustrator and copywriter. - 100% fluent in Danish and English. - 2 years of SEO, Adwords and copywriting experience. - Have illustrated children's apps, books and mascot designs. I also have customer service experience from my previous job as Danish Support Professional at Convergys. I helped Danish and English Microsoft customers with their subscription and billing issues. The position required outstanding customer service, teamwork skills and knowledge regarding Microsoft Office and Windows 8.1. After spending the first 23 years of my life living in Denmark, I now enjoy living in Ireland with my husband and daughter. Before we settled down in Swords, Co. Dublin, we travelled for a year in Thailand and Malaysia. I worked at an animal shelter and as self-employed copywriter, while my husband was working fulltime as an Adwords consultant. Formal education: AP degree in Commerce Management, Zealand Business College, Campus Næstved, Denmark.
Customer support Job Cost Overview
Typical total cost of oDesk Customer support projects based on completed and fixed-price jobs.
oDesk Customer support Jobs Completed Quarterly
On average, 1,086 Customer support projects are completed every quarter on oDesk.
Time to Complete oDesk Customer support Jobs
Time needed to complete a Customer support project on oDesk.
Average Customer support Freelancer Feedback Score
Customer support oDesk freelancers typically receive a client rating of 4.66.
Objective: To obtain a position within a well-established organization, that will enable me to use my strong organizational skills and educational background, in a reputable, growth oriented company. I have years of experience in customer service and quality assurance. I hold a M.S. in Education Media Design & Technology, a B.S. in Entertainment Business, and a A.S. in Recording Arts. I consider myself to be extremely tech savvy. I am proficient in all Microsoft Office and iWorks programs. I have an extensive understanding of Microsoft Windows and OS X. I am fluent in computer hardware, system upgrades, computer and network troubleshooting. Advanced skills in A/V equipment as well as most recording software and hardware. I also have experience in online education, learning management systems and the ADDIE model. I have knowledge in education design and evaluation, digital media and education applications, motivational development, and research methodologies. My resume is available upon request.
I would like to work in projects that allow me to use my experience and have a professional development while having fun and enjoying what I am doing. I am a very organized, highly responsible and proactive person. I have worked in small and large companies and I have experience in: * Office administration. * International trade. * Logistics. * Tourism. * Human Resources, Education and Training. I am seeking for opportunities in administration (for example: analysis of information, translations -English / Spanish-, coordination of agendas); international trade (shipments coordination) and human resources.
* Graduate with HONORS on the course OFFICE MANAGEMENT * Work as a SECRETARY at Sea Life Lending (Philippines) * Work as a Project Manager/Client Support Specialist at SEOPinas Web Consulting and Design * Years of experience on supporting clients all over the world. * Years of experience as a Virtual Assistant.
My objective is to help employers achieve their goals and make their businesses profitable. I have been a Customer Service Representative for 5 years now and 3 years of which spent here in oDesk. My area of expertise are: - Live Chat Support - Email Support - Zendesk - Phone Support - Administrative support - Web Research - Data Entry
4 years of experience on web development. Wordpress developer nerd, HTML/CSS/jQuery experience, I'm also good at maintaining, migrating, moving websites and administering website content from just plain html sites to CMS ecommerce(woocommerce etc). I´d love what I do and I care a lot about my clients. Let me share my experience. Cheers!
I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.
Kamran Zahid Agency Contractor
An enthusiast spider behind hundreds of webs online. A Computer geek by education & a beyond solution approach person by passion, I am a creative, out of the box thinker who believes in aggressive initiatives & development. I know how to weave threads of html, knot them in Wordpress, finely decorate them with CSS & JQuery resulting in a professional & charming Website. I believe your website is your presence on internet & it should be as creative, as dynamic & as awesome as you are. Don’t know how? No worries, hire me & I’ll take care of the rest!
Leoby M. Agency Contractor
My Part in LinkedIn's 200 Million Member Milestone Hurray! I have one of the top 10% most viewed @LinkedIn profiles for 2012, http://www.linkedin.com/pub/profile/24/12a/834?trk=200fb WHMCS, WHM, LINUX, WINDOWS, Cpanel Server Administrator | Project Manager | SEO | Web Developer | Business Analyst I have over five years of technical project management experience and thrive on projects that need immediate value add to overcome a challenge or get it back on track for successful delivery. My expertise is in managing resources and vendors but I am also looking to become more hands on with Website Development, QA, Usability, Internet Marketing and SEO. Versatile, highly motivated, outgoing and dynamic Project Manager with a wide range of knowledge. I am familiar with the administrative and internet marketing tasks, and were trained. In addition, excellent interpersonal skills and communication and an excellent understanding of English. As Rock Star Project Manager or team leader, I am effective in delegating tasks and are completed on time. I'm multitasking, which can handle multiple tasks simultaneously under tight deadlines, not to mention my strict attention to detail. I provide professional assistance to its customers the best of meeting and exceeding business goals and contribute to success. More importantly, my loyalty has never ceased to impress my clients and me to the point of virtual assistants in the field. To assume full responsibility and accountability for the project to be managed as if it is my own business. To breathe, think, feel, and act like a client and yet not losing sight of the importance of the roles of each team player. The 5+ years of Project Management expertise (methodologies, tools and technical skills) I bring in to any project is one that is rooted on three core values & accountability, commitment and trust; from there everything will follow. http://www.speedtest.net/result/2462306567.png
In the course of my past 14 year working career offline and online, I have gained knowledge in a diverse variety of skills. From virtual assistant type work to PPC marketing - I have been not only involved, but have had hands-on experience in many of these areas. Some of the types of work I do for clients include: - Writing, both technical and non-technical: blogs, newsletters, books, white-papers, guides, articles, posts, research papers - Proof-reading, quality assurance, rewriting - Research covering a wide range of topics - Customer service, ordering, and support via phone and e-mail - Web design (landing page design, conversion optimization, sales copy, ad copy) - Online marketing: SEO, Search Engine Marketing (SEM), PPC, Social Marketing, Facebook, Google Adwords, Bing, conceptual advertising, CPV, PPV, paid marketing. - Online marketing campaign management, tracking, and optimization for conversion