Seasoned Business Analyst, Business Analysis Trainer/Mentor and Process/BPM Consultant with extensive IT/Business experience across global clients (of varied size and industries). Experience of working across many parts and cultures across the globe such as the India, U.S., U.K., Germany, Australia. Experience of training in Business Analysis and CBAP preparation across individual or small batches from the US, UK. Also have experience of training large size batches from multinational management consultancy and technology services. Proud to be Certified Business Analysis Professional™ (CBAP®) and happy to be ODesk endorsed as Top Rated Consultant. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.
Process improvement Job Cost Overview
Typical total cost of oDesk Process improvement projects based on completed and fixed-price jobs.
oDesk Process improvement Jobs Completed Quarterly
On average, 11 Process improvement projects are completed every quarter on oDesk.
Time to Complete oDesk Process improvement Jobs
Time needed to complete a Process improvement project on oDesk.
Average Process improvement Freelancer Feedback Score
Process improvement oDesk freelancers typically receive a client rating of 4.82.
Muhammad Ali Awais Khan Agency Contractor
My objective is to provide high quality services to my clients in the fields of Accounting, Bookkeeping, Finance , Tax, Corporate, HR and other support management tasks at international level in order to earn good repute internationally among professional accountants and after consistent struggle and hard work of 7 years I have earned the status of top rated professional accountant at odesk and now I would work even hard to hold this status.
I am an ambitious, highly motivated, positive self-starter that is goal and results oriented. I have excellent work ethics due to my strong organizational skills, attention to detail and passion for success in business. I love challenges and will put forth any amount of effort that it requires to master the challenge at hand. I am able to multi task and can see the overall picture in any given situation to get to the underlying issues for quick decision making. I have spent the past 10 years becoming an expert SEO Specialist which can easily be seen by typing my name "Sherrie Chastain" into Google where you will find pages of articles, press releases, social media posts and websites that I have created. I create, design and manage SEO optimized websites including ecommerce websites plus Google compliant landing pages. I also create a variety of different types of SEO mobile websites. Once their online presence is complete I follow up with either creating and implementing successful Internet marketing campaigns or train the businesses and their staff to implement these campaigns in-house. My Skills include but are not limited to: 1) On and off page SEO 2) SEM and paid online advertising 3) Online and offline press release creation and submission 4) Social media marketing 5) Email and newsletter marketing 6) Loyalty program creation and implementation 7) Branding campaigns 8) Reputation management 9) Text, banner and media advertising 10) PURL postcard marketing 11) Video and podcast creation and marketing campaigns 12) E-book and white paper campaigns 13) Split and variable testing for higher conversion rates to increase ROI 14) Analyze linking structure for increased traffic flow 15) Analytics programs and webmaster tools installation for evaluation of statistics 16) Identify additional revenue streams to increase profitability 17) Campaign creation targeted to increase frequency and amount of purchase 18) Real time traffic analysis for moment of truth strategy implementation 19) Proximity Marketing creation and implementation using mobile devices I look forward to helping you achieve your goals.
Recently left a position with one of the world's "100 Best Global Brands" (as ranked by Interbrand). Last position held was in Wealth Management, where I managed an Operations area within the Customer Services Department. Most recently have worked for companies doing internet marketing, Wordpress sites, ecommerce, Google analytics, reporting, spreadsheeting, systems improvement, process documentation, quality assurance, systems training, copywriting, blogging, ghostwriting, and staff training. Also, have worked onsite doing receptionist work with multi-line phones, calendar management, email management, personal assistant work, and data entry. I started my career as an administration assistant and worked my way up, so have all skills from bottom to top of the range. I have been using computers since I was seven, so am comfortable with technology. I am also a lifelong learner, so I watch tutorials and take online courses to stay up to speed with new technologies and software. I'm looking for 40 hours a week, and don't mind taking a few smaller positions that add up to that.. I'm looking for variety and am reliable and consistent.
I am an audiovisual archivist and am always excited to be involved in research and, particularly, restoration projects of this nature. I have undertaken and successfully completed projects for clients ranging from independent artists to national academic institutions - ON TIME AND WITHIN BUDGET! I further specialise in development and optimisation of your online presence, with particular emphasis on convergence of audio, video and other media content with information technologies. I also focus strongly on structure and content. I have worked on a range of projects, from development of small blogs to management of large multimedia projects. I am seeking opportunities to build long-term relationships with small to medium businesses looking to improve their online visibility and profitability. I also have experience in: * Audio, video and image editing * Research and creation of quality original web site content * On- and off-page search engine optimisation (SEO) * Technical writing, particularly focusing on development and creation of user guides, instruction manuals and troubleshooting guides * Editing and/or translation of English and Afrikaans articles
I am a fast, precise, and reliable copy editor with over four years of experience. Due to my five years of experience as an English teacher, I have a wide range of knowledge with regard to grammar and common grammatical errors. For instance, I know the difference between ensure, insure, and assure. In addition to exacting proofreading, I can provide, if needed, more in-depth copy-editing with regard to structure, organization, and content. During my time at AllMed Healthcare Management, I developed a customized in-house style guide. As such, I had to painstakingly research and familiarize myself with the various widely-accepted style guides, including the Chicago Manual of Style, AP, AMA, MLA, and the Gregg Reference Manual. I am proficient at editing a wide range of documents: technical manuals, journal articles, academic writing, medical reports, SEO content, legal documentation, marketing copy, and white papers. Similarly, I am comfortable writing in a wide range of styles (technical, academic, and business) due to my rigorous education in the humanities, hard sciences, and math. I have experience writing marketing copy, internal policies and procedures, quality reviews (including quantitative analysis), business correspondence, technical manuals, and academic writing. My writing style is generally clear, concise, and free of affectation. In my free time, I write poetry and some non-fiction.
Detail-oriented, efficient and organized professional with extensive 10 yrs of experience in IT Service Management along with Training & Consulting. Possess strong problem solving skills, with the ability to make well thought out decisions. Resourceful interms of Post Go Live Support process for transitioned projects & ensuring adherence to Service Transition approach.
Salim Bellazoug Agency Contractor
I am the the owner and CEO of TenLanguages, a full-service translation agency that provides Translation and Localization Solutions to companies worldwide, with a global team of language experts that provides strong global market expertise in all languages. I have over 15 years of experience as a Translator, Project Manager and Business Process Improvement specialist, skilled at assessing internal customer needs & designing customized business solutions. International experience and training in quality control and people management. Well versed in techniques that ensure compliance & quality control throughout software life cycle. Hands on experience and proven track record in managing complex projects in: Translation, IT and Credit Card Industries, to accomplish project scope, design and implement innovative processes and quality improvement solutions. Broad experience in managing Translation and Localization projects, contract staff and vendors to successfully complete customers facing projects, and effectively training, motivating and coordinating team members in achieving desired project/product scope. Extensive working experience with/for blue ship companies: GE, Intuit, Purolator, Eli Lilly… Excellent communication, presentation and inter personnel skills - Expertise in Team Leading, Business Analysis, Resolving Business issues, developing business solutions, setting priorities and Business Process Modeling.
UPDATED: February 2015 UK Based Telesales and Marketing Account Manager. Thorough knowledge of all aspects of sales-marketing particularly in Telesales and the Promotional Products Industry since 2003. In depth understanding of; Market awareness, Targets. Excellent Customer Acquisition and Retention. Creative, engaging and contagious personality. Lover of Telesales, Lead Generation, Data Cleansing, Market Research and Problem solving. . I've been successfully working for whole host of companies with Telesales and Marketing roles. Over the past ten years I have refined my skills and gained many more. I've consistently over achieved and I have completed over 200,000+ Sales calls to date. For the past 18 months I've been Freelancing from my home-office which is fully equipped with high speed internet and offers a quiet environment for Telesales purposes. Detailed below is a list containing some of the campaigns I worked on last year. I would love to tell you what I've been up-to this year during an introduction. TourguideMe.com – Lead Generation - 1500 Calls to UK & European Tour-guides to create profile on booking website launching soon. Cloud Solutions Ltd – Data cleansing 5,000 Calls to U.K blue-chip organisations sourcing the CTO, I.T manager for Google Apps seminar invite. Weddingpeople.com Lead Generation – 10,000 calls for membership to a lead generating platform for wedding suppliers industry. Community Print Ltd – Account Re-activation - 500 calls to Labour MP’s to re-order promotional materials. 2SSUK.com – Lead Generation 1000 calls to construction companies, hotels and retail stores in need of Security Staff. Morgan Snow Solutions Ltd – Lead Generation – 1300 Calls to schools across the U.K awareness raising for Eco-Friendly Snow Salt. Yourcashmatters Ltd – Appointment Setting – 2300 Calls to Wales in a B2C environment for Pension Reviews. Yield Capital Ltd – Lead Generation – 2000 Calls promoting a range of Bonds and pre IPO investment opportunities in B2C environment. Emmantech Ltd – Lead Generation – 1000 Calls promoting responsive web design solution and tax calculation apps targeting Accountancies. Rapple Media Corp. Lead Generation – 3000 Calls to Estate Agents closing on leads for Mobile Compatible Websites and Apps. Blu Mango Ltd – Lead Generation – 1000 Calls to U.K businesses with Websites designed by Yell. Wining Pitch Ltd – Lead Generation – 1000 Calls to U.K small businesses promotion the government grant programme Growth Accelerator. Cubicspace Studios Ltd – Lead Generation – 5000 Calls to Hotels with event space selling 3-D Floor-plans and Interactive Capacity Charts. Mobi City Ltd. – Lead Generation – 3000 Calls to mobile phone retailers across the U.K to become distributors of Mobi City products. Working as a Freelancer on so many different campaigns, selling different products and services week to week, has helped me gain extensive and well rounded experience in Lead Generation, Market Research, Data Cleansing, Client Acquisition and Client Retention. On average I set a pace of between 25 and 30 calls per hour manually dialling each call, but this depends on the campaign requirements, the length of the script and the response from the prospective clients. When working with campaigns where I am provided or asked to provide calls through Auto-Dial this has shown to increase my calls per hour ratio by 20-30%. Normally the best way to demonstrate the value I can add to your company is by talking to you directly, ideally I'm looking for full-time 40-50+ hours per week on a permanent basis however I am open to offers with Part Time or Temporary commitments I'm relishing the opportunity to work with you on oDesk, further extending my career regardless of the time-zone working hours and I'll be more than grateful for the opportunity of an invitation to interview,
Over the last 12 years I've been working on various companies with various job responsibilities and functions. From being a Visa Site SME, team manager, website developer and project manager I was able to become good in my chosen field putting personal growth and development in priority rather than personal interest. I treat a company with respect and I take care of it like it was my own. I go beyond extra mile if necessary and proactively ensure company's success.