Customer Service Specialists

Showing 126 freelancers

Customer Service Specialists

Showing 126 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 768 Customer service projects are completed every quarter on oDesk.

768

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.40.

4.40

Last updated: April 1, 2014

  • Mai Perez - SMM, Data Analyst, VA, Graphics & Appointmet Setter

    I am a dedicated Professional SMM, Data Analyst, VA, Graphic/Layout Artist and Appointment Setter/ Telemarketer with a strong work ethic and commitment to both customers and my clients. I am always up to a challenge; I collaborate well with … more

    I am a dedicated Professional SMM, Data Analyst, VA, Graphic/Layout Artist and Appointment Setter/ Telemarketer with a strong work ethic and commitment to both customers and my clients. I am always up to a challenge; I collaborate well with team members and clients, in addition to working independently quite effectively. I am seeking a new and exciting opportunity where I can continue to excel and provide significant value to the organization. HIGHLIGHTS OF QUALIFICATIONS: • Trained with Amy Porterfield's Facebook Influenced and Linkedin Influenced • With specialty in " Company Branding" • 7 years experience in telemarketing /appointment setting / customer service / data analyst • 4 years experience in layouts and graphics. Proficient in ADOBE pagemaker, CorelDraw and Photoshop. • Clever and Versatile Web, Market, Social Media Researcher, Wordpress and Social Media Marketing • Adept in using MS Windows/ MS Office Suite (MS Word, MS PowerPoint, MS Excel, Outlook and Publisher) with knowledge in Salesforce and Infusion Soft. Some of the Accounts handled: (AU/NZ and US both B2B and B2C Campaigns) National Pen AU/NZ National Pen US Discover Card (Aquisition) HSBC Reed Business Information (RBI) Website Guy Direct Clicks TELCO Government Grants (Australia) which includes Insulation and Green Loans Programs.   less

    customer-service graphics-programming telemarketing lead-generation 00 more less
    • $11.11 HOURLY RATE
    • 4.6
    • 3829 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 2 TESTS
  • Customer Service Rep/Live Chat/Social Media/Supervisory-Skills/

    Over the last 2 years, I have provided excellent customer service support via live-chat or over the telephone as an oDesk contractor. I have worked for startup companies and small businesses. My core competency lies in complete understanding of your … more

    Over the last 2 years, I have provided excellent customer service support via live-chat or over the telephone as an oDesk contractor. I have worked for startup companies and small businesses. My core competency lies in complete understanding of your customer needs, and I am seeking opportunities to serve your clients as well as your business. I also have some experience in the following areas: Translation English-Spanish, Spanish-English, recruiting, interviewing, training and managing new personnel. I'm a psychologist, graduated in 2003 from Universidad Pontificia Bolivariana in Medellín, Colombia. I have 8 years of experience in therapy and human resources. I would like to work with live chats, surveys, data entry, customer service, web research, employee supervisor. I studied my elementary school in Miami, USA. I learned to speak, read, and write in English before I learned Spanish.  less

    data-entry customer-service customer-support translation-spanish-english 00 more less
    • $5.56 HOURLY RATE
    • 4.7
    • 2768 HOURS
    • COLOMBIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Data Entry/Research/Marketing Specialist/SEO Link Builder

    I worked as a sales person for the past 6 years. I was an asset in our company. I can do all the stuff tasked to me. I can learn almost anything if assigned to any project/campaign. Right now … more

    I worked as a sales person for the past 6 years. I was an asset in our company. I can do all the stuff tasked to me. I can learn almost anything if assigned to any project/campaign. Right now, my main goal is to perform my tasks efficiently and skillfully especially in the fields of marketing and sales.  less

    data-entry internet-research seo customer-service 00 more less
    • $5.56 HOURLY RATE
    • 4.6
    • 2709 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 6 TESTS
  • Virtual Assistant Bilingual

    My goal is to offer high quality, timely, and confidential business support. Highly organized, able to coordinate administrative, office, and personal activities. Adept at managing schedules, preparing travels arrangements, and maintaining calendars. Extremely flexible, with the ability to multi-task effectively … more

    My goal is to offer high quality, timely, and confidential business support. Highly organized, able to coordinate administrative, office, and personal activities. Adept at managing schedules, preparing travels arrangements, and maintaining calendars. Extremely flexible, with the ability to multi-task effectively in fast-paced environment. Great customer service skills. A highly talented Translator with experience in translating documents and other materials from Portuguese to English and vice versa; deep track record of reading materials and rewriting them in either English or Portuguese, following established rules pertaining to factors such as word meanings, sentence structure, grammar, punctuation, and mechanics.  less

    translation virtual-assistant customer-service 00 more less
    • $11.11 HOURLY RATE
    • 4.1
    • 1155 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Telemarketer / Appointment Setter / CSR

    Virtual Workforce Philippines is composed of a team experienced in the outsourcing industry assisting clients by combining diverse skills and expertise to achieve and exceed expectations. We are professionals providing excellent service in the fields of Sales & Marketing, Customer Service … more

    Virtual Workforce Philippines is composed of a team experienced in the outsourcing industry assisting clients by combining diverse skills and expertise to achieve and exceed expectations. We are professionals providing excellent service in the fields of Sales & Marketing, Customer Service, Administrative Support, Writing, Graphic, Print and Multimedia Design. Our business strategy is to offer high quality work to successful busy people anywhere, virtually. Our Mission! To provide exceptional service to clients worldwide while helping Filipino experts attain an online carrier that will help maximize their potentials for quality work and excellent results. Our Vision! To become the Philippine’s top virtual workforce in terms of providing online services. With the commitment to excellent service, dedication to client’s needs and consistency in delivering successful results.  less

    telemarketing customer-service appointment-setting lead-generation 00 more less
    • $7.78 HOURLY RATE
    • 4.5
    • 2897 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
    ASSOCIATED WITH:
  • Passion for assisting Individuals and professionals virtually!!!

    I offer extensive experience working in fast-paced environments demanding strong organizational, technical and interpersonal skills. I also have skills in transcribing material, maintaining databases and working with leads. I've developed a reputation of doing accurate work, paying attention to … more

    I offer extensive experience working in fast-paced environments demanding strong organizational, technical and interpersonal skills. I also have skills in transcribing material, maintaining databases and working with leads. I've developed a reputation of doing accurate work, paying attention to detail and highly organized. I can bring my skills to your business and be your virtual assistant to help you in your business. Passion for assisting businesses and individuals achieve success!!!! Below listed are some of the things I can do as a Virtual Assistant: • SEO Services • Social Media Marketing • Online Research • Data Entry • Calender Maintainence • Website Designing and maintaining • Running Marketing Campaigns • Microsoft Excel • Making and receiving calls on your behalf • Transcription • Bulk mailings • Proofreading • Email answering • CRM • Tele-Marketing • And much more  less

    social-media-marketing wordpress customer-service seo 00 more less
    • $5.56 HOURLY RATE
    • 4.8
    • 2066 HOURS
    • INDIA
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • IT Consultant | Email, Chat Support | Social Media | Virtual Assistant

    I have demonstrated a consistent hands-on technical experience in the field of Information Technology, along with extensive education and trainings I had obtained in college, in various training centers and in previous and current companies. Moreover, I possess understandings of … more

    I have demonstrated a consistent hands-on technical experience in the field of Information Technology, along with extensive education and trainings I had obtained in college, in various training centers and in previous and current companies. Moreover, I possess understandings of how to utilize technology in order to provide solutions that meet requirements of business. These trends I intend to continue long into the future. Profile Summary - Certified in ITIL v3 Foundation Service Management - More than 7 years of work experience in Information Technology industry - Had analyzed, developed, customized, tested, documented, maintained and supported web-based and mainframe systems in JAVA, Visual Basic, Visual COBOL, Natural ADABAS and Power Builder - Strong attention to detail. Task-oriented and deadline-driven with the ability to manage multiple projects simultaneously. - Deployed to work in different multi-national companies and organizations - Can work with teams or work independently with minimum supervision - Experienced to work with different nationalities - Flexible, Reliable, Dedicated and Fast Learner  less

    customer-service internet-marketing translation-filipino-english event-planning social-media-marketing 00 more less
    • $11.11 HOURLY RATE
    • 4.7
    • 1535 HOURS
    • AUSTRALIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 12 TESTS
    ASSOCIATED WITH:
  • Consultant/Writer/Researcher

    August 2013: Recognized top 5% oDesk contractors I have the skills and experience necessary to complete any of the following jobs: complex research, writing, editing, basic websites, business consulting (online marketing strategies for small businesses) or other similar projects. One … more

    August 2013: Recognized top 5% oDesk contractors I have the skills and experience necessary to complete any of the following jobs: complex research, writing, editing, basic websites, business consulting (online marketing strategies for small businesses) or other similar projects. One of my specialties is helping people develop well-written informational content that brings organic and natural traffic to their sites. I provide writing, editing and formatting services for online website content. I am fortunate to have a gift with writing and truly enjoy it. Over my lifetime I have met many people with brilliant ideas and thoughts who struggle with getting them into writing in a way that effectively conveys the message. I have a passion for helping people take their ideas and putting words on paper so that the ideas can be shared with others. There is a great sense of satisfaction that I get when a client tells me “that’s exactly what I wanted to say!” Although I have not been formally hired as a writer until recently, I have an extensive writing history. I am conscientious and thorough in all that I do, often going above and beyond employer expectations. I have an inner passion for knowledge and answers. If I don't know something, want new information or want to learn how to do something, I do whatever is necessary to find the answers. My preferred jobs are advanced Research and Writing projects that require someone with great attention to detail and an analytical approach to finding information, not just "collecting data." {Don't get me wrong, I enjoy the data collection process, but typically simple research jobs don't pay equivalent to my experience & expertise.} Outside of freelance work as a writer, I provide business consulting, web design and online marketing services for small businesses, "from one small business owner, to another." As an entrepreneur who has been through the struggles of learning how to succeed when resources were limited, I understand what it is like to build a small business from the ground up. My formal training is in Psychology and this background gives me a unique perspective on the world of marketing and behavior. I have been a work-at-home mother since 2002 and absolutely love the freedom that being self employed provides. Let me be upfront - if you are looking for someone to work at "outsourcer rates" or to provide any work that is unethical or "black hat," then I am not that person. But if you are looking for a person who will provide HIGH QUALITY and ORIGINAL work, completed by someone with both an attention to detail and a creative mind, then that's me. I stand by all my work and won't work on anything that I wouldn't be proud to put my name on. As a business consultant, it is my job to Research and Find Solutions for my clients, as well as find information relevant for their business/industry. As a web/internet consultant, with knowledge of how content and keywords affect search engine results, I have a full understanding that there is "much more to be found" beyond the first Google results pages. On the educational level, I have a Master's Degree "plus" in Counseling Psychology from a school that was extremely research oriented, preparing students for Doctoral Programs. Not only did the regular coursework require routine research and report writing, but the program included completion of a Master's Thesis. I also have an undergraduate minor in statistics. Prior to becoming a freelancer, I have over twenty years of experience working with children in social and school settings. My specialty was working with children with emotional and learning disabilities. As the Director of a Youth Shelter, I also have experience supervising and managing teams. In 2002, after 20 years in the corporate world, working full time "plus," I made the decisision to change focus. With these New Priorities I started down the path of being a "work from home mother" (WAHM) and home business owner. "Enjoy Life Enterprises" is the umbrella for all of my entrepreneurial and freelance endeavors. Because I am completely self-employed, I have flexibility in the hours that I can provide, based upon what is required. I am located in the United States (North Carolina) and can be reached by email or if you are US based, we can talk by phone. I have also set up a Skype account if you are outside of the US.  less

    internet-research article-writing web-design customer-service copywriting copy-editing internet-marketing blog-writing editing ebook-writing 00 more less
    • $27.78 HOURLY RATE
    • 5.0
    • 2041 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 18 PORTFOLIO ITEMS
    • 6 TESTS
  • SP/EN/DE Virtual Assistant and Project Manager

    As a native Spanish translator, fluent in English and German, I have been working as a freelancer for over 13 years. I have gained experience as a VA/PA, Office Administration, Project Manager, Recruiter, Project Planner, Research, Customer Service. I … more

    As a native Spanish translator, fluent in English and German, I have been working as a freelancer for over 13 years. I have gained experience as a VA/PA, Office Administration, Project Manager, Recruiter, Project Planner, Research, Customer Service. I have experience setting up companies overseas for import/export. I am highly proficient with the internet, can do research, data entry, typing and virtually any office job. I am quick to learn and eager to work. I can work Mac OS X, Windows, Linux, Research online, Filing, Excel, Word, PP, Publisher/InDesign, Instagram (using dropbox and/or textgram), Hootsuite for Social Media management, Basecamp and Desk.com.  less

    virtual-assistant project-management administrative-support customer-service blog-commenting social-media-marketing data-entry photography translation 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 1199 HOURS
    • AUSTRIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 10 TESTS
  • APPOINTMENT SETTER / LEAD GEN check> http://vocaroo.com/i/s09SCrxJcwZN

    - Rate: $15/hr. Please keep this in mind and write $15/hr when sending an invitation for me to make sure you read it. This URL from vocaroo.com ( http://vocaroo.com/i/s09SCrxJcwZN ) is a voice sample of mine … more

    - Rate: $15/hr. Please keep this in mind and write $15/hr when sending an invitation for me to make sure you read it. This URL from vocaroo.com ( http://vocaroo.com/i/s09SCrxJcwZN ) is a voice sample of mine just in case you get to browse my profile by random. As a Bachelor of Arts Major in Mass Communication degree holder, it is my objective to work with INTEGRITY, COMPETENCY and PASSION. 10 YEARS of experience developed my skills in different fields of marketing. One thing is for sure, I am the BEST at what I do and I get things done. If you plan to pay less than my current professional hourly rate, please do not waste my time. Thank you.  less

    lead-generation appointment-setting cold-calling customer-service call-center-management advertising call-handling outbound-sales sales 00 more less
    • $15.00 HOURLY RATE
    • 4.9
    • 1410 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 10 TESTS
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