Affordable and Professional Business Solutions for businesses and entrepreneurs, with over 20 years of experience in the business world, taking pride in my work and providing 110% of my time and support to my clients. 20 years of experience as an executive administrative assistant, project and business management. Jennifer is a talented website, graphics designer, SEO, social media expert and marketer with over 15 years of experience in the design field. She also has over 10 years of experience as a writer, who can write about any topic. I can also write press releases as well. Jennifer has taken these talents and years of experience to provide business consulting to other businesses and entrepreneurs. As a business consultant I love to see businesses succeed and I love to help them make better decisions, help them come up with better strategies which interns helps them to make more profits. You are looking at a creative, organized individual who is an independent thinker, organized, professional, trustworthy partner. If you are looking for a professional with these qualities and a long term partner look no further I am your person. I am worth my rate with over 20 years of combined experiences in many fields. I am from the united states and read, speak and spell in English. I am available during normal business hours of 8-6 pm Monday- Friday. If you want professional quality work you would look no further and hire me. I am looking for a long term relationship with the right clients. Please take a look at all of my skills available on my profile.
LivePerson Job Cost Overview
Typical total cost of oDesk LivePerson projects based on completed and fixed-price jobs.
oDesk LivePerson Jobs Completed Quarterly
On average, 12 LivePerson projects are completed every quarter on oDesk.
Time to Complete oDesk LivePerson Jobs
Time needed to complete a LivePerson project on oDesk.
Average LivePerson Freelancer Feedback Score
LivePerson oDesk freelancers typically receive a client rating of 4.75.
NicePro is a Google Certified company bringing to the table rich & extensive experience in providing Online Marketing Management Services. We have been active 3 years on oDesk and our clients are raving about the results. Search Engine Marketing is our area of expertise. Over the last 4 years on oDesk we have managed over 100+ PPC campaigns (AdWords, AdCentre, Facebook, YouTube); helping our clients increase their conversion rate, ROI and Decrease CPA. What makes us different? WE GET RESULTS. Please review our Work History and Feedback, which I believe speak well for our ability to deliver top-notch results.
Harold lee S. Agency Contractor
I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.
Seeking to expand my knowledge while offering a substantial work history of already acquired skills so that I might enrich a team or work on projects remotely with precision and dedication.
To create a wonderful working relationship to my oDesk employer. My core competency lies in client services and was also exposed to different activities that will enhance client relationship management, operations and training programs for quality assurance. I am also proud to showcase my skills in Voice Talent (as a), Administrative Support, Order Processing, Web Research, Data Entry, Lead Verification, Customer Support and Team Management (billing, technical, outbound, Email, Ticket and Chat). I see to it that every project has been done correctly and accurately and can surpass my clients expectations. More of the reason why I scrutinize every angle, triple check all work and perfecting it over-all and going the extra mile to retain client's trust and satisfaction. Sincere, reliable and remarkable professional work is what you'll get.
Over the past 6 years I have been with the B.P.O. industry, specifically supporting DSL connectivity, from modem support and GUI configurations of different brands of modem and networking. I am also a current team lead of a team consisting of 15-20 tech/sales representatives. The account supports Microsoft Office on both OS Windows and Macintosh. I have developed a wide range of skills from technical troubleshooting of a network or troubleshooting of any concerns relating to MS Office software . This skill set also includes staffing, scheduling, coaching agents towards excellence, manning the queue, managing and analyzing metrics, call calibrations with QA and clients, action planning and root cause analysis. I am seeking to work online at home and be in the customer service, help desk, sales, or technical field of industry. Basic knowledge on Six-Sigma Defect Reduction(White Belt). I have also handled a team who supports Microsoft Online Services such as Outlook.com, Office Web Apps, One Drive, One Note, etc. This team basically uses online interaction through chat.I take responsibility for driving excellent results on customer service, resolution, KPI's, sales revenues and develop top talents. Presentation skills, researching skills and Help Desk environment is pretty much a day to day experience in the office. With this experience, I can certainly offer great strength on being able to learn and adapt to a fast paced environment and can pretty much handle difficult challenges of day to day tasks and targets.
I aspire to surpass client's expectations and use my skills to produce the best quality output. I am seeking chances and opportunities to serve clients who are willing to give me a chance to serve them. I am a person with self-determination and I can work with minimal supervision.