I can offer more than 7 years experience in customer service, sales, technical support and IT. I recently worked in Abu Dhabi, U.A.E. for one of the biggest telecom service providers in the Middle East, Du Telecom as a retail sales executive, acting as a branch officer-in-charge for two years. I have more than four years experience working as a technical support professional for Stream Global Services. I got promoted as a senior technical support professional by consistently hitting our key performance indicators. I also acted as an assistant team manager during my tenure with the company. I am confident with my skills and experience. I am comprehensive and I have excellent communication skills. I am highly motivated and proven to deliver results within the required time.
Hardware Troubleshooting Job Cost Overview
Typical total cost of oDesk Hardware Troubleshooting projects based on completed and fixed-price jobs.
oDesk Hardware Troubleshooting Jobs Completed Quarterly
On average, 13 Hardware Troubleshooting projects are completed every quarter on oDesk.
Time to Complete oDesk Hardware Troubleshooting Jobs
Time needed to complete a Hardware Troubleshooting project on oDesk.
Average Hardware Troubleshooting Freelancer Feedback Score
Hardware Troubleshooting oDesk freelancers typically receive a client rating of 4.69.
I believe that my key strengths, strong technical experience and knowledge will make me a very competitive candidate for the position. I have earned years of experience on Computer Data Processing, Clerical, Secretarial, Customer service duties, Computer troubleshooting, Networking and Technicalities. I also experienced learning and excelling at new technologies as needed from my 8 years of working with different BPO's and Telco Outsourced companies. With skills, experience and expertise in providing Technical Support for troubleshooting computer hardwares, Softwares, networking, mobile phones, and gadgets; Data mining and research; Documentations and Spreadsheet reports; Graphic designs for webpages, flyers, adds and logo creations; Video and audio editing, mixing and mastering; Music and sound instrumentation and Creation; 3D CAD designing and rendering for interior and exterior designs for homes, Offices, Infrastractures or objects through Sketchup with V-ray; CRM Systems Utilization, proficiency with the Sabre System used for Airlines and travel agency operations for bookings and reservations; Billing Systems for telcos, all applied with great Customer Service Skills, professionalism and good communication skills, You will never regret hiring an All-In-One Package freelancer from me.
I would love to be involved in a career that will fully maximize my potentials, harness my creativity and allow myself to experience opportunities for growth and advancement for both professional and personal aspects of life. I’d like to work to be more matured in handling responsibilities. To take opportunity that will explore my passion in working purposes. To earn money on my own and to do my best to help and serve whole-heartedly.
I am precise and meticulous in the performance of my work, with a high emphasis on quality. Bold and ambitious, seeking for any position where I can leverage the technical skills and office works that I developed in over 10 years. I am known to be a person of strong character and have developed excellent communication skills. I enjoy group interaction and display a good sense of empathy in handling sensitive issues. I believe that with the above positive characteristics and the experience that I have gained, I would prove to be a valuable asset to your company. Knowlegeable in the Following Software Applications 1. Microsoft Office xxxx (Word, Powerpoint, EXCEL) - 10 YEARS 2. Audacity and Adobe Audition (Music Production) - 10 YEARS 3. Pinnacle Studio and Vegas Studio (Movie Production) - 5 YEARS 4. Internet (Research and other social networking sites) - 15 YEARS OTHER WORK POSITIONS ENCODING, FAST TYPING ADMINISTRATIVE SUPPORT I.T. CONSULTANT OUTBOUND CALL CENTER AGENT GRAPHIC ARTIST CLERICAL ADMINISTRATION
Having been an IELTS coach, among other things, has augmented my confidence, speaking, and writing skills. I have always been passionate about writing, but I am still seeking to enhance my skills and experience in writing and editing even more. For several years I have studied about health and fitness, nursing care, sports, family and leisure, and wrote for multiple clients about anything they would require. You can give me any task, and I will always give it my best!
● Competent leader. ● Excel in time management. ● With communication and presentation skills. ● With working knowledge in computer and Internet navigation. ● Can accept assignments with an open, cooperative, positive and team-oriented attitude. ● Can embrace the changes readily. ● Capable of adopting roles simultaneously swift and agile. ● Can inspire the employees/peers to maintain peak performance and productivity levels. ● Capable of developing sustained relationships with internal management and employees/peers.
Salahuddin Ahmed Agency Contractor
Skilled on Data entry, Call Center project (inbound/outbound), Appointment setting, Administrative support & Virtual Assistance. I'm excellent on Remote Support, Help line, Chat support, Virus removal, Installation, Graphics Design, Video Editing, Photo Editing. Looking for long term job.
I toke Bachelor of Science in Hotel and Restaurant Management, But I only finished 1 year of my 4 year course. I have a sideline work at home, I repair computer's and other gadgets that has a software related problems. I have a good organizational and time management skills but my greatest strength is to be able to handle multiple tasks and deadlines. I can work on a staggered hours.