Human Resource Management Professionals & Consultants

Showing 23 freelancers

Human Resource Management Professionals & Consultants

Showing 23 freelancers

  • Inbound & Outbound Expert,Training & Devt Specialist,Project Assistant

    I have been in the BPO Industry for 7 years. I've successfully handled different campaigns such as Inbound- Home Shopping Network (Order taking) and Outbound- Verizon Superpages (Online Advertisement), US Directory (Online advertisement),GoTalk (Australian Telco), Globe Postpaid & Prepaid … more

    I have been in the BPO Industry for 7 years. I've successfully handled different campaigns such as Inbound- Home Shopping Network (Order taking) and Outbound- Verizon Superpages (Online Advertisement), US Directory (Online advertisement),GoTalk (Australian Telco), Globe Postpaid & Prepaid (Local Telco). I'm an experienced Trainer from Orientation, Product Specifics, Accent and Language, etc. I was able to managed a start up company from scratch from Recruitment, Business development, training, account supervision and continous process movement. I've also handled and teach Oral Communication courses such as English Conversation Fluency and Intensive Pronunciation. One word that will decribe me as a person, "whatever it takes"- that's my commitment in everthing I do. I have not just the experience but also the attitude towards work, good interpersonal relaptionship with others and most imporatntly I work not just hard but I "work smart". So, if your looking for a person maximizing her own potential and worth-- "I'm on it!.  less

    outbound-sales inbound-marketing human-resource-management 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 500 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Expert Virtual Assistant w/ CS, telemarketing and recruiting expertise

    An expert in Virtual assistant with customer service, technical support,chat support, telemarketing experience and tons of knowledge about recruiting. I believe that my strong technical experience and education will make me a very competitive candidate for any position that … more

    An expert in Virtual assistant with customer service, technical support,chat support, telemarketing experience and tons of knowledge about recruiting. I believe that my strong technical experience and education will make me a very competitive candidate for any position that a client might have. The following are my skills that I specializes in. • I strive for continued excellence • I provide exceptional contributions to customer service for all customers • Hard working and highly motivated person • An individual that has a good personal orientation • Money driven • Accurate and can meet deadlines; pay attention to details • Computer Savvy • Microsoft office literate • more than 65 wpm Having a job is not all about following your job description but its all about work ethics and the intensity of how much you like your job; not about the salary but about success and development, giving my full commitment and responsibility are my greatest asset on why CLIENTS should hire me, I'm not a project based contractor but I'm looking forward for STRONG and LONG TERM COMMITMENT.  less

    customer-service chat-support lead-generation technical-support virtual-assistant telemarketing data-entry human-resource-management outbound-sales b2b-marketing cold-calling market-research inbound-marketing 00 more less
    • $5.56 HOURLY RATE
    • 4.8
    • 407 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Excellent Telemarketer//Hiring MANAGER/Supervisor/VA/Customer Support

    EXCELLENT TELEMARKETER/HIRING MANAGER/SUPERVISOR/VA/CUSTOMER SUPPORT/CHAT SUPPORT/TECHNICAL SUPPORT Over the last 4 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US/Canadian Clients). I have an … more

    EXCELLENT TELEMARKETER/HIRING MANAGER/SUPERVISOR/VA/CUSTOMER SUPPORT/CHAT SUPPORT/TECHNICAL SUPPORT Over the last 4 years, I have been working in a Call Center Industry with experience in both inbound and outbound campaigns (US/Canadian Clients). I have an experience in Customer Service both voice and non-voice, Technical Support both voice and non-voice, Telemarketing (B2B) (B2C), Lead Generation, Appointment Setting, Hiring People, Virtual Assistant and Management Position.  less

    telemarketing cold-calling customer-support lead-generation call-handling call-center-management human-resource-management data-entry 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 661 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 3 TESTS
    ASSOCIATED WITH:
  • Professional Management, Sales, Telemarketing, and Customer Service

    Michelle Williams and Michael Scott Williams owners of Williams Expert Staffing Online Virtual Call Center. Michelle and myself started freelancing almost five years ago. Prior to that we were both entrepreneurs, together and apart. We were board members on several … more

    Michelle Williams and Michael Scott Williams owners of Williams Expert Staffing Online Virtual Call Center. Michelle and myself started freelancing almost five years ago. Prior to that we were both entrepreneurs, together and apart. We were board members on several companies for many years. Michelle was also a partner in six other companies including our own b2b service company. After the economic downturn we decided to liquidate and downsize ourselves and take the future in our own hands. After seeing our success many of our professional peers and associates asked how they could do the same. We then opened our virtual call center and hired these professionals. All employees have Sales and Cold Calling experience, along with many other skills including: Management Accounts Payable Appointment Setting Accounts Receivable Lead Generation Human Resources website sign-up Profit and Loss script writing Balance Sheet research skills Bank Reconciliation Social Media Office Management Accounting CRM's That we are currently or previously have used: Zoho Salesforce Sugar Splendid ADP We are committed to each and every one of our clients. We train with the employee side by side to ensure they have the training they need to make your next project a huge success. Thank You for your consideration of Williams Expert Staffing Michelle Williams Michael "Scott" Williams  less

    account-management sales-management sales-promotion social-media-marketing human-resource-management logo-design lead-generation market-research 00 more less
    • $16.67 HOURLY RATE
    • 4.9
    • 1887 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Project Manager, HR Manager, Account Manager,VA, PA, SMM

    Worked over 7600++ Hours and counting on Odesk!!! Over 8 Years work experiences in a Call Center Industry plus 4 ++ years with oDesk clients. Here are a lists of other Expertise and Qualifications I possesses; >Excellent Phone & Email Support >Chat … more

    Worked over 7600++ Hours and counting on Odesk!!! Over 8 Years work experiences in a Call Center Industry plus 4 ++ years with oDesk clients. Here are a lists of other Expertise and Qualifications I possesses; >Excellent Phone & Email Support >Chat and Ticket Support via Zendesk >Expert with Inbound Lead Follow Up (Phone & Email) >Effective in Sending Emails on your behalf as your PA >Best in Organizing Emails >Top Agent for Outbound both in email and phone outreach >Master in List building, Database and Stock Management >Knowledge in Building and creating knowledge base >Excellent Appointment setter >Can Take inbound support phone calls >very efficient in Data Entry and research with the use of Google Drive (Docs, Spreadsheet), Gmail, GChat, GCalendar, >experienced in using online CRM tools like Salesforce, SugarCRM, Zoho, Basecamp, Zendesk, Linkedin,etc... Managerial Position I have taken both online and Offline: >>>Project Manager - I handled projects/businesses from start-up to middle scale. I handled recruitment process, training, team management, business analysis, process improvement and many more. >>>Team Manager - worked as Customer Service Manager which I handled a team of more than 15 agents working virtually. I was responsible for their performance and career growth through one on one coaching, performance analysis and action planning, call monitoring, team meeting, team building, process improvement and many more. >>>Staffing Manager- I have been an oDesk Agency owner and recuiter for more a couple of years now. I have recruited for Data entry providers, Researchers, sales executives, CSRs, VAs, graphic designers, software engineers, team managers, etc. I can create job postings from scratch, source, pre-select and interview candidates, HR-related tasks like handling payroll and employee benefits. >>>Account Manager- worked primarily with a large SaaS company taking care of new accounts and scheduling them for an online training to learn about the Software they have purchased. Processed orders, send quotes and proposals for renewals and doing Customer Success Calls for possible upgrades.  less

    email-handling customer-service virtual-assistant human-resource-management phone-support account-management linkedin-recruiting appointment-setting lead-generation 00 more less
    • $8.89 HOURLY RATE
    • 4.5
    • 7889 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 13 TESTS
    ASSOCIATED WITH:
  • Operations Manager

    Linked in: www.linkedin.com/pub/angy-beshay/68/307/455/ Operations manager with over 1 year of recruiting and management experience, also CS and technical support. I have vast experience with recruiting in US and also qualifying and sourcing. Conducted first interview with technical candidates, also management of sourcers, recruiters and telemarketers.

    human-resource-management zendesk customer-support chat-support technical-support email-technical-support recruiting management-development crm account-management 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 830 HOURS
    • EGYPT
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Account Manager/ Sales Consultant/ Virtual Assistant / CSR

    To be able to find a job that suite my ability and skills.

    account-management sales telemarketing virtual-assistant salesforce-app-development email-marketing sales-management administrative-support human-resource-management recruiting 00 more less
    • $8.89 HOURLY RATE
    • 4.8
    • 5454 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
    ASSOCIATED WITH:
  • Experienced HR/Recruitment Professional, Virtual Assistant & MORE

    I've been an HR professional since 2006. My expertise lies on different facets of Human Resources such the following: Recruitment, Compensation & Benefits Development & Management, Training, Performance Management, Employee Relations, Employee Discipline, Labor Relations, HRIS/Documentation Management, Timekeeping, Payroll, Organization … more

    I've been an HR professional since 2006. My expertise lies on different facets of Human Resources such the following: Recruitment, Compensation & Benefits Development & Management, Training, Performance Management, Employee Relations, Employee Discipline, Labor Relations, HRIS/Documentation Management, Timekeeping, Payroll, Organization & Process Development, Retention and HR Business Partnership. My HR career was hone by working in different industries - Manufacturing, Retail, Manpower/Headhunting, KPO/BPO, allowing me to widen my range of management skills through adapting to different set-up. Aside from my HR experience, I have gain different knowledge and skills in On-line Teaching, Customer Support, Telemarketing, Lead Generation, General & Executive Administration/Support, Sales & Marketing, Data Entry, Research, Basic Accounting, Audting, Project Management, Networking Real Estate & Writing - ALL of these I did by engaging myself to different department of my previous companies, as well as self-study. I also let myself do part-time jobs, consultancies and small entrepreneurship stints. Driven and a natural hard worker, added by my hunger to continuously improve my craft, as well as learn new things and gain new knowledge, I assure that whatever job I was assigned to, will be effectively completed, delivering only the best result as I will not settle for anything less.  less

    accounting administrative-support article-writing behavioral-event-interviewing hr-benefits crm customer-service data-entry editing email-handling email-marketing email-technical-support english-tutoring fax google-docs-api human-resource-management internet-research lotus-notes microsoft-excel microsoft-outlook-development phone-support payroll-processing photography policy-writing proofreading recruiting sales sms teaching-english skype telephone-skills transcription video-editing virtual-assistant 00 more less
    • $7.78 HOURLY RATE
    • 4.7
    • 1939 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 13 TESTS
    ASSOCIATED WITH:
  • Experienced Recruiter

    I am a self motivated person, hardworking and easy to work with. I possess the knowledge and skills which are required for such position and am capable of learning and catching on to new systems and ideas. My cheerful demeanor … more

    I am a self motivated person, hardworking and easy to work with. I possess the knowledge and skills which are required for such position and am capable of learning and catching on to new systems and ideas. My cheerful demeanor, personality and strong work ethics make me a wonderful part of a team, as well as a valuable asset to the company. I have an extensive experience in recruiting and sourcing in a BPO industry. I'm engaged by our call center clients to seek out candidates for jobs that need to be filled. I want to get a job where things are developing, changing, and growing. And I want to make a meaningful contribution to that development and growth.  less

    telemarketing recruiting customer-support linkedin-recruiting human-resource-management telephone-skills 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Extensive Professional Background and Top Notch Service

    OBJECTIVE Project Management and Human Resources. . Quality Assurance with education in Human Behavioral Studies. WORK EXPERIENCE 2009- 2012 Quality Assurance Manager and Chat Program Manager| AT&T, Sprint, TMobile | Virtual Positions all Telecommute | From 2003 to 2011 I have a … more

    OBJECTIVE Project Management and Human Resources. . Quality Assurance with education in Human Behavioral Studies. WORK EXPERIENCE 2009- 2012 Quality Assurance Manager and Chat Program Manager| AT&T, Sprint, TMobile | Virtual Positions all Telecommute | From 2003 to 2011 I have a Bachelors Degree in Business Psychology, finishing a masters in Corporate Psychology and Behavior. My minor is in Computer Graphics and Design, which is my love. With over 10 years experience as business manager, I am a seasoned pro who has proven that results are acquired from an intense focus on details and satisfaction. My expertise lies in Technology Administration, Website and Graphic design, Business Consulting, and Project Management. I have a background in many different organizations. I specialize in Wordpress. I have worked as a project manager for Fortune 500 companies, local businesses, and individuals alike. I have managed a seven figure Insurance business. I have taught technology courses at a local community college. I have also worked in the health care field doing behavior research. The essence of true success is clear communication, so I get to know my clients well, in order to best express their messages and distinct identities. Great customer service is key for me, and no project is completed until you’re satisfied. Feb 2003 - Present Virtual Service Providers, - Jonesboro, AR Systems Administrator Virtual Service Business Solutions Walnut Ridge, AR Manager of Chat and Customer Email Support Protocol Division. • Developed a Program used in the launch of a Fortune 500 company with over 1000 @home agents. • Created and deployed the Q-Card structure for a major Online community. • Consult with the “Big 3” in telecommunication for database needs. eLearning Consultant • Instructional Designer Midsouth Community College West Memphis, AR May 2003 – May 2008 Tasked to lower state cost by 30% for Classroom Instructors • Developed ecourse for Microsoft Word and Excel online classroom platforms using Blackboard.: provided eLearning consulting focused on Moodle LMS site administration for Real Estate Courses. • Wordpress Platform and eCommunities: initiated custom Wordpress site and designed reusable course template. Facilitied trainings and college credit courses. Behavioral Coach Families Inc, Jonesboro, AR October 2007 – August 2009 Behavioral Coach for Mental Health Therapy clients. Worked with clients in the home to assist with treatment plan procedures and follow through. Provide goal and behavior modification services for Dual Diagnosis (MH/MR) and educationally challenged children and adults. Present cases in the treatment team meetings. Assist treatment team in developing triggers (treatment goals) and developing discharge plans. Evaluate and document consumer’s progress towards their goals and make appropriate referrals. Conduct different mental health related groups. Provide crisis intervention as needed. Help clients make their own choices, so they can establish their own identity, and lead a normal life the best of their ability. Profile EDUCATION Arkansas State University | Jonesboro, AR | From 2001 to 2006 Area of Study/Major: Bachelor of Science: Psychology and Human Behavior Capella University | Jonesboro, AR | From 2009 to 2011 Area of Study/Major: Masters of Science: Mental Health Therapy SKILLS Chat Support and Email Customer Service Programs Proficiency: Expert Project Management Proficiency: Advanced HR and Employee Retention Programs Proficiency: Advanced Quality Assurance and Analytics Proficiency: Advanced Wordpress Design Proficiency: Advanced SEO and Social Marketings Proficiency: Proficient Adsense and Google Products Proficiency: Advanced  less

    seo wordpress customer-service human-resource-management 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 8 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
loading