Experienced call center agent for 8 years.I have a good communication skills, marketing skills email support/chat support and customer service skills.I’m very good in analyzing data, research and data encode. I’ m self motivated and can handle work alone. I achieved more output w/ limited resources, show a dedication to a particular task to establish a good name for my employer.
Order processing Job Cost Overview
Typical total cost of oDesk Order processing projects based on completed and fixed-price jobs.
oDesk Order processing Jobs Completed Quarterly
On average, 29 Order processing projects are completed every quarter on oDesk.
Time to Complete oDesk Order processing Jobs
Time needed to complete a Order processing project on oDesk.
Average Order processing Freelancer Feedback Score
Order processing oDesk freelancers typically receive a client rating of 4.54.
Certified Business Process Outsourcing Representative with 7 years experience as a Customer Service Relation providing support to customers worldwide from order processing, outbound marketing to technical support. I started my career as an outbound sales agent and learned different types of selling techniques in terms of pacing, tone of voice and effective call judgement to close a sale. I have also given an opportunity to handle a team of 15 agents as a team lead, providing intensive coaching to improve individual performance and to meet client's requirements. Prior to being part of oDesk as a Customer Support Representative, I worked for different top company all over the world such as Bell Canada, Livingstone International, Samsung Electronics of America and an Online Yellow Pages Company in the United Sates. While I also have had an opportunity to be a part of an Australian company that provides medical supplies. In charge for processing orders from existing and new clients. Handling emails and incoming calls that require technical support for all Samsung products has been helpful for me to improve my patience and connecting with customers to exceed their expectations and then I became part of oDesk Customer Support.
Hello: I am seeking to obtain a position where my extensive customer service, interpersonal, and multitasking skills can be further developed and used. I have worked in the customer service field since I was a young adult. I have worked from my home successfully for over 10 years. I live by a strong code of ethics; therefore I am sure to offer you my best. I arrive to work fully prepared to complete assigned tasks. If I am presented with a task that I do not understand I have no problem asking for clarification. I enjoy learning new skills. I am willing to negotiate salary depending on the project. I am completely self-motivated. I work efficiently independently, as well as with a team. I am naturally a cool, calm, and collected individual. I have answered inbound calls for fortune 500 companies such as H&R block and Mattel. I have received calls and placed orders for infomercial products, cellular telephone, cable and internet service, as well as for insurance companies. I enjoy interacting with others. I have worked as a billing, customer care, technical support and sales agent. I have also worked as an operator, a service order specialist, and a personal assistant. I have telemarketing, and some technical support experience as well. I do not conduct webcam Interviews. ~ dedication + motivation = success
Pamela M. Agency Contractor
To be able to utilize and perfect the skills and innate talents that I have gained, learned and developed through the years and at the same time, be part of a company that would help me grow more both as a person and as a professional. 9 solid years of experience in: ~ B2B Sales and Marketing ~ Order and Account Management/Processing ~ Customer Service (Email, Phone and Live Chat) ~ Telemarketing, Appointment Setting and Lead Generation ~ Project Management/Virtual Assistance
Anna Karanina De Guzman Agency Contractor
Background: 5 years as a Call Center Agent. 2 years as an Account Manager. College degree holder BS Computer Science. Hard working and reliable with strict work ethics. With pleasant voice with neutral accent. Proficient in MS Excel, Word, Sugar CRM and Zoho. Will do telemarketing projects, B2B , cold calling and lead generation or any administrative tasks.
*Document Controller/ISO Auditor/Consultant Have determined and enforced through functional groups – Quality Management System Requirements in order for the organization to meet internal and external requirements, monitors, implements and maintains the Quality Management System and its compliance to ISO 9001:2000/9001:2008 Standards, Evaluates and develops improved techniques for document and records control, establish and maintain documents and records control system in the organization, reports the performance of the document control system for review and as a basis for improvement to the TOP Management, coordinates, assists and review processes of the functional units, conducts Internal Quality Audit to check if its in compliance with the ISO Standards and facilitates ISO Awareness and Records Management. *Data Entry Specialist Is very detailed, works with less supervision and can be relied to any task given. Output are of Quality and is done as scheduled. *Order Processing/ Inventory Management Takes or place after an order has been submitted by a Buyer. Ensures extensive inventory management. Updates shipping status of the buyer and submits daily report promptly.
I am seeking opportunities to impart the skills and knowledge I have gained over the last 10 years in the BPO industry emphasizing on qualitative service, growth and reputation to achieve career advancement through challenging job assignments and making distinct contribution to the success of the business.
To work from home with a growing company that can utilize my knowledge and skills in administration, customer service, data entry and logistics. Over the past 3 years I have been working in inbound/outbound customer service an logistics within the manufacturing industry. Prior to this, I have 20 years of experience as an administrative assistant in Marketing, Sales and Product Development.