Degree in Transport Management and Logistics and a BA in Business Management, strong administrative experience of 13 years. Currently I work at a car dealership as Chief Financial Officer, why am familiar with the business of a VA, scanning documents, calendar organization, data entry, I fixed the monthly forecast and objectives achieve for each sales. I also actively involved in the design and advertising insertion, creating a website, work on Excel, PowerPoint, Word and reports are daily prizes. Management of Human Resources and administrative tasks are part of my duties. Rigorous and conscientious with a strong sense of discipline; I am a multidisciplinary and versatile man. For all these reasons, I am able to assist you virtually with ease and efficiency. Diplômé en Gestion des Transports et Logistique et une Licence en Management d’Entreprises, fort d’une expérience administrative de 13 années. Actuellement je travaille dans un concessionnaire automobile en tant que Directeur Administratif et Financier, pour cette raison je connais parfaitement le métier d’un VA, numérisation de documents, organisation d’agenda, saisie informatique, je fixe la prévision mensuelle ainsi que les objectifs à atteindre pour chaque commercial. Aussi je participe activement à la conception et insertion publicitaire, la création d’un site web, le travail sur Excel, power point, Word et les comptes rendus sont des lots quotidiens. La Gestion des Ressources humaines et les tâches administratives font partie de mes attributions. Très rigoureux et consciencieux avec un sens aigu de la discipline ; je suis un homme pluridisciplinaire et polyvalent. Pour toutes ces raisons, je suis en mesure de vous assister virtuellement avec aisance et efficacité.
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Dear Hiring Manager, Thank you very much for checking out my profile. I have complete my Master in management (M.COM.) , and complete my Bachelor in Management (B.COM), From National University , Bangladesh. I have 2 years of experience as a Customer Service Representative, In different organisation.I learn fast, follow instructions, work efficiently and always put your needs and timelines as the main priority. I am prolific and very knowledgeable at all kind of Customer Support, Project Management, Social Media Management, Database Creation, Research, Data Collection ,Data Entry, Article Writing, Blogging, Online Marketing and Assistance projects. My main objective is to serve you with excellency and accuracy, provide results fast and accurately and get the task done in a timely manner using my knowledge, skills, all my experience and most importantly: Your instructions. Energetic, Self motivated, dynamic with strong analytic skills and exceptional communication skills, well versed in computers and new technology seeking a challenging position to utilize my technical and management skills for achieving the target and developing the best performance in the esteemed organization. i would like to implement my innovative ideas, skills and creativity for accomplishing the projects. If integrity, honesty, efficiency, accuracy, speed of work, skills and knowledge is what you're looking for and you need someone who is on top of your needs and serves your business like yourself. Then it's time to work together. Sincerely, TAFHIMA SULTANA MOURIN
Over the last 3 years, I have developed a wide range of websites using HTML, PHP, CCS and MySQL for small businesses. My core competency lies in complete end-end management of a new website development project, and I am seeking opportunities to build websites from the ground up for you or your business. I also have some experience in the following areas: HTML, PHP, CCS, adobe photoshop, illustrator and software testing.
In the duration of my career, I have gained plenty of solid experience in the Customer Service and Technical Support field. I acted as a first point of contact for business to business clients providing them with first call resolutions in technical troubleshooting up to product inquiries delivering superb customer service satisfaction. I was part of an online support team ensuring that our end-users were up to date with our product suite. We also made sure that their systems were functioning properly by conducting daily remote check ups. Very well versed with Inbound and Outbound calls and their protocols as well as readily equipped with Email Communication Support. I have competencies with LogMeIn for remote support, SalesForce.com for documentation and case tracking, iHotelier CRS (Web-based Product). Familiarity with Property Management Systems Integration, XML Files. Also knowledgeable with proper channeling of communication with different teams and departments if necessary depending on client needs.
I have ten years solid experience with customer service via telephone and chat support, working for one of the largest communication providers in the world. During my tenure with the company I continue to work for, I invented a service, US patent # 8554265 B1 and signed rights over to my employer. Integrity is important to me. If I am being paid to represent my employer and complete tasks, I will keep my employer's expectations of me in the forefront of my work ethic and will invest all my attention to not only completing what is expected, but going above and beyond to achieve excellence. I also consider myself adept at multitasking. CompTia A+ certified
I've working in a call center industry for almost 7 years and base on my experience I've already learn more about how to deal people on the phone.I am knowledgeable,flexible and hardworking,willing to learn more and accepting trials as well. I've try inbound and outbound calls. I've handle different accounts just like helping people to locate schools in the area,both campus and online. I've also handle account for magazine subscription for different companies,helping people who have tax debt and student loans as well. I've also handle car insurance and healthcare insurance as well. I can work anytime that your suitable with.
To build a strong and exciting career in business organization having excellent working environment where my knowledge will be an effective tool to utilize and which will add value to my professional career. Also work in a challenging position and would like to elevate to the top through performance & hard working. Language Proficiency: Excellency in Reading, Writing, Speaking & Listening in English Language. Outstanding Communication skill in Bengali. Computer Skills: Microsoft office Package-Word, PowerPoint, Excel, Access. Operating System- Windows-7/8, Vista, Linux. Internet Browsing, HTML, PHP, Web Designing. Knowledge On IT Sector. Special Qualification: A Good Knowledge On Matlab, Proteus, Microcontroller, Arduino, 4nec, Pspice. Photoshop. Hardware Related Equipment
In the past 5 years, my firm involves in Sales of Computer Units & Parts, we also caters Data Entry/Encoding Jobs, Graphic Lay-outs using Adobe Photoshop, Corel Draw and AutoCAD (Civil and Mechanical), Audio & Video Editing (conversion from Betamax, VHS, Divi. MiniDivi into CD/DVD), Web Research and Computer Hardware Repairs. Over the last 3 years, being a Certified Microsoft Office Specialist, I have teaches Microsoft Office Applications (Word, Ppt. & Excel). I am also internationally certified Internet Computing Core Certificate (IC3) Authorized Instructor and teaches Computer Hardware Servicing & Basic Programming at the Digital Systems Institute.