Customer Service Specialists

Showing 1,318 freelancers

Customer Service Specialists

Showing 1,318 freelancers

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer Service job posts for project examples or post your job on oDesk for free!

Customer Service Job Cost Overview

Typical total cost of oDesk Customer Service projects based on completed and fixed-price jobs.

oDesk Customer Service Jobs Completed Quarterly

On average, 2,720 Customer Service projects are completed every quarter on oDesk.

2,720

Time to Complete oDesk Customer Service Jobs

Time needed to complete a Customer Service project on oDesk.

Average Customer Service Freelancer Feedback Score

Customer Service oDesk freelancers typically receive a client rating of 4.70.

4.70

Last updated: March 1, 2015

  • Customer Service - Content Moderation - Account Management -

    Since I started oDesk 3 years ago, Customer Service is the work that I can say I am best at. I have developed my customer service skills and now I can provide quality service in a timely manner to the … more

    Since I started oDesk 3 years ago, Customer Service is the work that I can say I am best at. I have developed my customer service skills and now I can provide quality service in a timely manner to the clients around the world. I have worked in different contracts including data entry, content moderation, account management, content writing and more. I am proficient in using Google drive, drop box and Microsoft Offices.  less

    customer-service account-management 00 more less
    • $3.33 HOURLY RATE
    • 4.9
    • 13398 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
  • Virtual Assistant/ Web Researcher/Data Entry Professional

    Over the past years, I have been engaged to different industries. I have 2 years of experience as a customer service representative and reservation sales agent for US accounts. A College Instructor for 2 consecutive years in a state university … more

    Over the past years, I have been engaged to different industries. I have 2 years of experience as a customer service representative and reservation sales agent for US accounts. A College Instructor for 2 consecutive years in a state university and An Executive Assistant for a year and recently a Project Coordinator for one of the largest construction companies all over Asia. I have also been a Virtual Assistant to different companies and earned a very satisfactory ratings. I am a fast learner, self-motivated, hardworking,dedicated and willing to be trained. I always make sure that the quality of my outputs are always above satisfaction. My Professional Competencies: Good communication skills Customer service Team player Good interpersonal skills Well organized Ability to work under pressure and meet tight deadlines  less

    virtual-assistant email-technical-support data-entry customer-service administrative-support data-encoding phone-support telephone-skills data-mining forum-posting advertising lead-generation internet-research travel-agent call-handling 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 1568 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 8 PORTFOLIO ITEMS
    • 10 TESTS
    ASSOCIATED WITH:
  • Project Manager, Process Analyst, Business Development & Marketing

    I'm an experienced Project and Team Manager, capable of managing multiple projects and teams simultaneously, starting from recruitment, training, project execution up to its completion, while ensuring that work requirements are met with consistent quality, as well as meeting … more

    I'm an experienced Project and Team Manager, capable of managing multiple projects and teams simultaneously, starting from recruitment, training, project execution up to its completion, while ensuring that work requirements are met with consistent quality, as well as meeting budgets and deadlines. I'm able to effectively and efficiently manage my projects by: >> Creating/streamlining business processes and automating workflows, thus reducing project costs, and allowing team members to work independently and with minimal supervision. >> Establishing goals and KPIs, and creating control points that facilitates performance measurement and improvement, ensuring quality and consistent work output. A well-rounded Business Management Professional with an extensive background in the BPO industry and oDesk, having performed various functions such as: Chief Technology Officer, Business Development Officer, Team Manager, Corporate Trainer, Quality Analyst, Recruiter, Creative and Technical Writer. I look forward to responding to the needs and requirements of my employers with a high level of quality and efficiency, thus providing a sense of accomplishment for both parties once overall goals and objectives are met. I am proud to be part of an excellent group of individuals at Systemcore Business Solutions. For more information, please visit our website at http://bposervices.asia/  less

    project-management account-management process-architect process-improvement business-analysis business-process-modelling business-process-reengineering business-development recruiting business-coaching call-center-management administrative-support sales lead-generation market-research email-marketing seo social-media-marketing technical-writing creative-writing article-writing copywriting internet-research data-analysis customer-service bookkeeping wordpress salesforce-app-development basecamp zendesk google-docs 00 more less
    • $12.78 HOURLY RATE
    • 5.0
    • 6043 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 17 TESTS
    ASSOCIATED WITH:
  • Social Media Marketing Rockstar/ Voice Talent/ CSR Expert

    To continue to grow in leadership and knowledge, excel in innovative technology application,utilize my computer knowledge, interact and share with team members and colleagues, and develop world class solutions to real world.

    english-tutoring customer-service customer-support voice-over voice-talent data-entry social-media-marketing 00 more less
    • $11.11 HOURLY RATE
    • 4.6
    • 2511 HOURS
    • AUSTRALIA
    • LAST ACTIVE
    • 11 PORTFOLIO ITEMS
    • 4 TESTS
  • Data Entry, Customer Service/Email Support, Administrative Assistant

    Im a result-oriented, resourceful and self-motivated professional with vast experience in general office and customer relations. Im computer literate and posseses analytical/ leadership abilities. Someone who is very committed to high quality of performance. My work experiences where with banking, food industry and BPO. I enjoy new challenges and excels in getting results.

    customer-service 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 6770 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • nurse

    Impartations of enthusiasm, dedication and responsibility by exercising good work ethics in a team and by creating a professional rewarding environment. Qualification Highlights *Registered Nurse *Can work under pressure and willing to work on shifting schedules. *Hardworking and always open … more

    Impartations of enthusiasm, dedication and responsibility by exercising good work ethics in a team and by creating a professional rewarding environment. Qualification Highlights *Registered Nurse *Can work under pressure and willing to work on shifting schedules. *Hardworking and always open to information that will improve my efficiency. *Fluent in verbal and written English *Excellent intrapersonal and interpersonal skills Dedicated and strongly motivated WORK EXPERINCE Jazzlink Computer Services Computer Assistant August 2010 – present Monol International Education Institute ESL Teacher March 2010- May 2010 Jazzlink Computer Services Computer Assistant June 2008 -February 2010  less

    customer-service microsoft-word 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 8555 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • QA Tester (Application Development)

    Over the last 2 years, I have been developing my experiences in Class Action Settlement Administration. I have experiences in QA Testing and Data Entry. Prior to these tasks, I dealt with Class Members in the Call Centre Dept. I … more

    Over the last 2 years, I have been developing my experiences in Class Action Settlement Administration. I have experiences in QA Testing and Data Entry. Prior to these tasks, I dealt with Class Members in the Call Centre Dept. I am well informed in this field and eager to expand my knowledge. Experiences prior to Class Action Settlements, I have worked primarily as a Call Centre Representative. Handling accounts such as, Account Advisor (JP Morgan), Event Recruiter (Microsoft Program Partners).  less

    functional-testing database-testing data-entry customer-service 00 more less
    • $7.00 HOURLY RATE
    • 5.0
    • 1827 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Social Media & Proj Mgr,Tech Writer,Email handler,Order Processing

    I have more than 5 years of experience in customer relations, managerial, financial and technical positions. I coordinate and interact with external contractors, vendor personnel and suppliers. I monitor compliance and control costs. I perform quality control inspections to ensure … more

    I have more than 5 years of experience in customer relations, managerial, financial and technical positions. I coordinate and interact with external contractors, vendor personnel and suppliers. I monitor compliance and control costs. I perform quality control inspections to ensure adherence to contract specifications. I plan and implement modifications to projects and oversee activities and communication between my team, contractors and suppliers. I ensure that my team creates and delivers solutions to clients in terms of product quality and cost improvement in more than 100 simultaneous projects. I am an individual with superb communication skills and a passion to meet and exceed customer demands. I have documented policies, procedures, processes, standard operating procedures (SOPs). I worked and managed projects large in scope, technically complex, and with multiple components. I have extensive interaction with engineers, other project managers and CEOs. My job also entails making presentations and financial analysis backed up by research, SWOT analysis, benchmarking against industry standards and cost impact computations. I have excellent project management skills. I can also be your technical consultant in the field of Personal Care products, FMCG packaging and Regulation. I handled jobs like Research and Development Officer, Product Development Engineer and currently, Manufacturing Technologist in a leading Pharmaceutical and Personal Care product company. This enabled me to provide accurate and technical inputs for different clients. I am also a part-time writer specializing in technical data, research studies and analysis of various issues and concerns of the scientific field. But I can handled different genres as over the years, I've made countless articles juggling on feature and editorial line. My scientific and journalism background provided various opportunities to travel locally and internationally, which expands my line of expertise from science to just about "everything under the sun".I can also do research studies, blog entries, email response handling, chat support and even data entry. I am proficient in MS and MAc applications.  less

    email-handling risk-management project-management email-technical-support customer-service order-processing order-entry microsoft-excel salesforce-app-development social-media-marketing 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 5487 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 7 TESTS
  • Sales and Service manager

    For more than 14 years as a multi task sales and customer service oriented from Globe Telecom, I was able to increase the market share of the business on the given area and was able to maintain the good relationship … more

    For more than 14 years as a multi task sales and customer service oriented from Globe Telecom, I was able to increase the market share of the business on the given area and was able to maintain the good relationship with my clients.  I am seeking for a new opportunities to build up new business parters and assist them on their needs.  less

    sales customer-service data-entry human-resource-management 00 more less
    • $8.89 HOURLY RATE
    • 4.3
    • 2133 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Project lead, admin/virtual assistant, social networking, writer

    Fulltime freelancer since October 2008. I intend to keep long term clients and I am always after their satisfaction. I have been trained to various online marketing strategies including but not limited to: SEO, SEM, blog postings, press releases, product … more

    Fulltime freelancer since October 2008. I intend to keep long term clients and I am always after their satisfaction. I have been trained to various online marketing strategies including but not limited to: SEO, SEM, blog postings, press releases, product launching, email campaigns and lead generation. I work comfortably with social networking sites such as Pinterest, Instagram, Twitter, MySpace and Facebook. I've been a Freebase data entry specialist since November 2011. Project lead role includes overseeing projects from start to finish, troubleshooting, handling teams, making sure project is delivered on time and according to client's expectations, analysis and reports. Well exposed to Google docs and other Google apps.  less

    google-apps data-entry email-marketing social-media-marketing customer-service blog-writing article-writing blog-commenting project-management 00 more less
    • $7.78 HOURLY RATE
    • 5.0
    • 10229 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 12 TESTS
loading