Customer Service Specialists

Get Your Customer Service Project Started Today!

Hire a freelance customer service representative to help you save time and keep your customers happy 24/7. A professional customer service rep can field questions, help users, solve problems, and take care of your clients...freeing you up to do the work that is at the core of your business.

Many of our freelance customer service reps have experience in large call centers around the world, and are ready to bring their professional experience to help your business.

Browse Customer service job posts for project examples or post your job on oDesk for free!

Customer service Job Cost Overview

Typical total cost of oDesk Customer service projects based on completed and fixed-price jobs.

oDesk Customer service Jobs Completed Quarterly

On average, 2,196 Customer service projects are completed every quarter on oDesk.

2,196

Time to Complete oDesk Customer service Jobs

Time needed to complete a Customer service project on oDesk.

Average Customer service Freelancer Feedback Score

Customer service oDesk freelancers typically receive a client rating of 4.70.

4.70
Last updated: May 1, 2015
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Renan anthony A.

Renan anthony A. Agency Contractor

Executive Assistant, Customer Service Manager, Vir...

Philippines - Last active: 1 day ago - Tests: 14

Have more than 3 years experience in the BPO industry as a customer service representative. I’ve handled American and Australian Clients and worked as a Senior Agent. I am working as a freelancer for more than 2 years here in oDesk as Customer Service Manager Assistant to Customer Service Manager. I helped my Clients organize and develop their customer service side of the business. I also managed oDesk contracts from posting oDesk Jobs to initial interview up to issuing payments to the contractors. I will Work hard and will do everything that is needed to complete the task assigned to me. Have excellent understanding with: Microsoft Word Microsoft Excel Microsoft Outlook Google Documents Facebook Desk.com Snapengage (Customer Chat)

$11.11 /hr
5,703 hours
4.82
Virginia Gutierrez

Virginia Gutierrez Agency Contractor

virtual assistant,bookkeeping,research,administrat...

Philippines - Last active: 1 day ago

I worked with Philippine Telegraph & Telephone Corporation-Comptroller's Dept. for 15 years. I started from Gen. Clerk then Gen.Bookkeeper and later became an Officer-in-Charge. I did clerical job such as accepting and recording documents from different branches of the co. and from our clients;sorting and filing of documents;attending to telephone calls and typing internal memorandum and letters for the section. My tasks as a Bookkeeper are recording, analyzing and submitting to EDP section for data entry the source documents needed for billing our clients. As the Officer-in-Charge of the Revenue Accounting section, I supervised and assigned task to my subordinates and making it sure that their task are properly done and submitted on time. I attended several seminars and training and among these were: Basic Computer Operation,Customer Service, Basic Supervisory Training and Telephone Etiquette and Mannerisms. Having the skills,knowledge and experience I believe that I am the right person you are looking for. If given the chance, I can guarantee to provide you my excellent service.

$5.56 /hr
1,932 hours
4.00
Emily L.

Emily L. Agency Contractor

Highly Experienced Telemarketer/Appointment Setter...

Philippines - Last active: 16 days ago - Tests: 3

Huge experience in telemarketing. Exceptionally motivated and eager to succeed. I am hard working and very determined. I enjoy keeping myself busy and put extra effort in my tasks. I enjoy working with other and able to work unsupervised. I am reliable, I strive to always keep a positive attitude and have the ability to learn quickly.

$8.33 /hr
1,250 hours
5.00
Vaneza Gomez

Vaneza Gomez Agency Contractor

telemarketer, lead generator, appointment setter,...

Philippines - Last active: 5 days ago - Tests: 4 - Portfolio: 9

Has been in the business for 4yrs (customer service and sales).. Was exposed to different accounts like credit card, insurance and telcom. And my main objective is to give the best quality customer service there is. I am seeking opportunities to improve my skills and knowledge and to broaden my horizon.

$10.00 /hr
7,613 hours
5.00
Regine T.

Regine T. Agency Contractor

Data Entry Expert, Email Mrktg, Web Research, VA,...

Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 11

Providing client's excellent and high standard quality job is my main objective. I am hardworking and can work with less supervision. I will do my best to perform and accomplish every task with excellence and accuracy before deadlines. I am knowledgeable in web research, MS Office (Excel, Word, PowerPoint), Data Entry, Encoding, Email Marketing, Email Support, Customer Service, Adobe Photoshop, Administrative and Office Works.

$11.11 /hr
4,707 hours
4.64
Varun Jhingran

Varun Jhingran Agency Contractor

Expert on Collections, Customer Care, Transcriptio...

India - Last active: 4 days ago - Tests: 2 - Portfolio: 3

My core strength areas are advanced skills in: Customer Care, Collections, Content writing, Video Transcription, Audio Transcription, Linked In Marketing, Excel Dashboards & Data analysis. All my jobs on oDesk have earned me 5 stars so far, since I deliver nothing short of excellence, consistently. I am going strong with 1800+ hours and 6 jobs on this portal. I bring to the table 13 years of experience working for stellar organizations like Dell, IBM and GE Capital. I am a commerce Graduate and Six Sigma Green Belt Certified. Owing to my eye for detail, my listening skills and my adaptable spirit, I am confident that I will leave you impressed with my performance. I have managed large teams in Customer Care and Collections and can do the same for you. I can also create compelling content that evokes your readers curiosity. In case you want reports done, dashboards created or Audio transcriptions / Video Transcriptions done, I am your go-to person. Looking forward to forging lasting work relationships on oDesk.

$8.89 /hr
1,995 hours
5.00
Rafael F.

Rafael F. Agency Contractor

Telemarketer, Lead Generation, Researcher and Data...

Philippines - Last active: 1 day ago - Tests: 4

Worked in the call center industry for more than 4 years in customer service, sales and technical support in various accounts. Have experience here and other online workplaces as well as a telemarketer, appointment setter, researcher, lead generation, email handling and data encoder. I am professional, punctual and highly confident.

$4.44 /hr
3,073 hours
4.82
Clark J.

Clark J. Agency Contractor

Customer Care Specialist

Philippines - Last active: 1 day ago - Tests: 7

I have two years working in the call center industry as a Service and Retention Specialist. I also have experience doing outbound sales and appointment settings for US and Canada accounts. I have received an award for being the Top Seller of the Month and the Most Retained Customer during my inbound campaign. I am flexible with working schedules and can work for six days a week. My goal is to provide excellent service to my clients by meeting their expectations or going beyond. Also, my administrative experiences are as following: - Virtual Assistant - Admin Support - Recruitment - Data Entry - Booking of applicants - Email management Computer knowledge and access: Microsoft XP, Vista & Windows 7 & 8 Excel.,Word , Google Docs. etc. VOIP - With USB Headset US Unlimited - Land line Telephone Access Skype, Gtalk., Yahoo messengers. Ultra Cart experience & Zoho CMR. Experience with dialers and soft phones.

Associated with: Crackerjacks
$4.44 /hr
4,394 hours
4.91
Remarie Coronel

Remarie Coronel Agency Contractor

CSR/Tech/VA/Appointment Setter

Philippines - Last active: 1 day ago - Tests: 1

I'am a graduate of Business Information Management and Business Administration Major in Marketing Management. I've been in the call center industry for almost 4 years now. My specializations are customer service, technical support and telemarketing. I know how to use CRM, Microsoft Office, Google Docs, Skydrive, Dropbox and etc. I'am a fast learner employee, low supervision and I've handled agents before. Long term relationship with my employer is what I'am looking for.

Associated with: Client's Choice
$5.56 /hr
1,607 hours
5.00
Oscar Horace Tabligan

Oscar Horace Tabligan Agency Contractor

Customer Support Specialist / Phone, Chat, Email /...

Philippines - Last active: 1 day ago - Tests: 5

I am a graduate of Bachelor of Science in Electronics and Communications Engineering. Being reliable, honest, hardworking, focus and productive are always the traits that I show to my clients. I have been working with different companies for a while as a home based Customer Service Representative, Phone Support, Chat Support, Email Support, Sales Representative, Data Entry Specialist, Web Researcher, Technical Support and Internet Marketer. Products that I have supported include Cable TV services, Pharmaceutical products, IT advising company, Broadband Internet Connection, Security Alarm Systems, Mobile Phones, Security Software, Networking Hardware, Operating Systems (Windows and MAC), Email Clients and a lot more. I also have more than four years of experience with different BPO companies. Those prestigious companies that I worked with were Teletech Customer Care, Convergys Philippines Corp., and Panasiatic Solutions. I have been assigned with different tasks such as troubleshooting the Internet, mobile phones, computer desktops and laptops, software, hardware, emails etc. I also have assisted customers with their account information, bills and payments. My typing speed is also excellent reaching 55 WPM with proper software knowledge. I am capable of multitasking and can handle many administrative responsibilities. I can handle wide varieties of work because I have already reached the supervisory level twice. This is what I can offer your company and prove my efficiency just as I proved in my previous work places. I can communicate well with clients. My time management skills and the capability to do a number of works make me an ideal candidate for a job post.

$8.00 /hr
5,676 hours
4.72