Customer support Freelancers

Browse Customer support job posts for project examples or post your job on oDesk for free!

Customer support Job Cost Overview

Typical total cost of oDesk Customer support projects based on completed and fixed-price jobs.

oDesk Customer support Jobs Completed Quarterly

On average, 1,086 Customer support projects are completed every quarter on oDesk.

1,086

Time to Complete oDesk Customer support Jobs

Time needed to complete a Customer support project on oDesk.

Average Customer support Freelancer Feedback Score

Customer support oDesk freelancers typically receive a client rating of 4.66.

4.66
Last updated: April 1, 2015
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Hannah R.

Hannah R.

Customer Support Specialist, Sales & Marketing Spe...

Philippines - Last active: 1 day ago - Tests: 5

I am a trained qualified customer service expert. Worked in two Telecommunication Customer Care Industries. I personally have been in the Industry of customer service for over 4 years with passion for customers in any area of business. I believe that customer service is the foundation in every company. Continues to aspire to obtain the position of in a dynamic environment to enhance my customer service abilities and to utilize my skills in providing customer satisfaction and positive client image. I've learned that the success of my clients depend highly on my ability to deliver superior value to them. I am very highly motivated and consistent to outperform. I look forward to work with companies and clients with the same goal as mine, to deliver outstanding customer service.

$4.00 /hr
6,490 hours
3.00
Peter A.

Peter A.

Danish Supporter

Philippines - Last active: 23 days ago - Tests: 7

I am a native Danish speaking Customer Supporter/ CSR /Adminstrator that is very reliable, trustworthy and flexible. I also do audio transcription from Danish to English. I am a goal oriented person and can work with minimal supervision. I give 100% undivided attention to my work. Quality is my prime objective in every task that I do.

$20.00 /hr
3,479 hours
4.97
Geoffory C.

Geoffory C.

Business and Technology Executive and Consultant

United States - Last active: 1 day ago - Tests: 8 - Portfolio: 8

To utilize my vast skills, experience and knowledge in the Technology and Business Management fields. Over the past 16 years, I have assisted several companies in everything from production to analysis to growing companies to valuation to liquidation. I have mentored and coached several young future business people in the arts of efficiency, confidence and maximization of potential. I am a problem solver, entrepreneur, innovator, engineer, motivator and, most importantly, a deliverer of results. My proven track record in technology and business management, marketing and leadership speaks for itself. When you get me as a consultant and manager, you get what I live, breathe, eat and even sleep - success!

$55.56 /hr
4,099 hours
5.00
Maximilian S.

Maximilian S.

Translation & Copywriting, Germany

Germany - Last active: 2 days ago - Tests: 5 - Portfolio: 1

Over the past years I've helped both businesses and individual clients with localizing their websites and products for the German speaking market. Also, I've supported them in communicating with German partners by working as virtual assistant or translating emails. Both when translating and writing I am very attentive to small details—while always seeing the larger meaning of what I work on. You can count on me to deliver outstanding results, on time!

$15.00 /hr
323 hours
4.53
Richard B.

Richard B.

Accomplished Ecommerce Consultant Specialist

United States - Last active: 1 month ago - Tests: 2 - Portfolio: 9

I am an E-commerce director and business consultant with seventeen years of experience in the industry of web based businesses, marketing, customer services, SOP, growth management, leadership, and product development for the internet based community of businesses. Startups can also be assisted with standard operating procedure development, media management, team acquisition and marketing. I am also an accomplished writer for several industries and can help with your content and message.

$55.56 /hr
373 hours
5.00
Mary Crawford

Mary Crawford

Mgmt-Team Lead-Customer Care-V.A.-Sales-Writer

United States - Last active: 2 days ago - Tests: 16 - Portfolio: 4

I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities included: - Leading the growth and development of my company's Quality monitoring. -Procuring top talent and carefully selecting exceptional candidates for the formation of an exemplary team. - Overseeing preparation of uniquely quantitative and qualitative QA reports on a daily, weekly, monthly and quarterly agent specific reporting criteria. . - Edit and distribute to reporting and process critical feedback to all 3 call centers while discovering, managing, and resolving any discrepancies in information or processes. -Meeting on a weekly basis with the different teams for discussion of action items and training of customer care agents. -Preparation of itinerary and hosting weekly QA meetings with my team for a clear portrait of feedback across the globe and preparation of the teams weekly assignments. Accomplishments I am proud of include: -excellent managerial skills in office or performing online virtual assistant responsibilities! -High ranking percentile in communication and negotiation skills, phone, hospitality, email etiquette plus customer care. -Proficiency in business communications understanding that communication is the key to success! -I have received recognition for my careful attention to detail and ability to provide spot on feedback including meeting notes. - I am a publish writer, a foreign language and body language student. - I am tech savvy, a self starter and have an impeccable ability to work independently managing time well. - I pride myself with dedication and maintaining a great work ethic being completely trustworthy. -I am equally content following direction from one supervisor, as a team player, as a team leader or in a managerial setting. - I am very flexible with my hours and enjoy long term positions with an opportunity for advancement and working as many hours as possible. - I am an eager and quick study, always up for a new task contributing 100% effort ! References available I look forward to hearing from you,

$15.56 /hr
6,967 hours
5.00
XinYin Qin

XinYin Qin

Translator, Sales/Marketing Expert,MBA,ERP Expert

China - Last active: 1 day ago - Tests: 74 - Portfolio: 59

Professional Translator. Professional Business and Technical Translation Expert. Best Skills on Simplified Chinese, Traditional Chinese translation. Good Culture Background knowledge : China Mainland, Hong Kong, Taiwan and Singapore. Best Skills on Marketing and Outbound Sales Best Network and Resource to Expand Your Business in China mainland. Include Online Business Promotion & Offline Business, Such as All Kinds of Out-Sourcing Marketing , iOS or Android App marketing and etc. Low Cost, High Quality Customer and Considerable Market Share Get For You. Market Research Expert for Web Research, Sourcing, Cold Calling Help you to find most valuable information and supplier in China. A Good Sourcing Agent in China. Customer Service Expert A Best Virtual Assistant. Best Assistant to Localize Your Business in China Mainland & Hong Kong. Database Expert, Best Skills on SQL Server 2012. Business Intelligence Professional

$20.00 /hr
2,523 hours
4.96
Waqas T.

Waqas T.

Online Assistant | SEO | Product Manager | Custome...

Pakistan - Last active: 1 day ago - Tests: 12 - Portfolio: 15

Over the last 6 years, I have worked on varying projects that required different skill sets and abilities. A few of my skills are listed below: * Managing, implementing and maintaining: ** Dedicated servers - CentOS / Windows. ** Domain & Hosting. ** Google Business Solutions. ** ZOHO CRM Solutions. ** Salesforce CRM Solutions. ** Magento, X-Cart & Shopify. ** Wordpress. ** MailChimp, & Active Campaign. * Creating custom Macros. * Q/A on software & services. * Search Engine Optimization. * Deploying software & services on the web. * Customer support via email, phone, Gotomeeting, TeamViewer & chat. * Using Word, Excel, PowerPoint, Access, OneNote, Frame Maker, CorelDraw & Photoshop for a host of different projects and automations. For more on my skills, please see my Work History, Portfolio, and Tests. My objective is to provide my clients with excellence in service, communication and reporting. I am energetic, committed, and motivated to work and am able to manage deadlines with a can-do attitude. I am seeking opportunities to provide my services as a 'packaged' virtual assistant where I can help deploy, manage or suggest on a host of different projects / solutions. * Top 1% of successful oDesk freelancers.

$15.00 /hr
13,978 hours
4.99
Susan B.

Susan B.

Educator with MS degree and great people skills

United States - Last active: 1 month ago - Tests: 4 - Portfolio: 1

Over the past 33 years, I have been an educator with a Masters Degree in School Counseling and Psychology. My customer service skills are excellent as I have worked with many types of colleagues, students of all ages, and parents over the years in very positive and caring ways. My skills, after many years of experience include: proofreading, editing, teaching, typing, training and effective methods of communications that get results. I am creative, smart, honest and someone people can count on to get the job done well. I am a past recipient of the Utah Legislative Teacher of the Year, as well as WalMart Teacher of the Year.

$16.67 /hr
28 hours
5.00