Overwhelmed and need some help? Finding the right freelance candidate to come on board to help with tasks can be daunting. You need someone who can count on and trust. You'll need this rock star to get up to speed quickly, take ownership of their tasks, and most importantly --- deliver results. You've found that key person - me. Over the past several years I have been building a dynamic skill-set and gaining experience in all aspects of business and marketing strategies. I have a large variety of experience across many industry verticals in small-medium companies and startups. My broad-based background encompasses an exceptional work ethic within a rapidly changing marketplace. I have experience with Marketo, Infusionsoft, Unbounce, Lead Pages, Optimize Press, WordPress, Photoshop, ACT-ON, Constant Contact, Mail Chimp and several other platforms. I truly love challenges and learning new ways to innovate. I'm constantly staying up to date on new technologies, market trends, and best practices. I'd love to speak to you about opportunities where I can bring my wealth of experience to help your organization while also continuing to grow my skill-set.
Customer support Job Cost Overview
Typical total cost of oDesk Customer support projects based on completed and fixed-price jobs.
oDesk Customer support Jobs Completed Quarterly
On average, 1,086 Customer support projects are completed every quarter on oDesk.
Time to Complete oDesk Customer support Jobs
Time needed to complete a Customer support project on oDesk.
Average Customer support Freelancer Feedback Score
Customer support oDesk freelancers typically receive a client rating of 4.66.
With 12 years experience (5 of which managing a publishing and content team) in the localisation and translation areas of globally recognised companies, I boast a wealth of experience relating specifically to the Spanish market. My experience could assist in growing companies that wish to enter or improve their position within the Spanish territory. My experience includes: Managing, translating, testing and maintaining websites Customer Support Team management SEO CRM Copywriting Briefing of creatives and banners Analysis Market research Legal translation I am available for a limited number of hours per week to offer any of the above services.
I have more than 15 years of work experience in many different fields such as Translating, Teaching, Management, Administration, Human Resourcing, Recruiting, Sales, Customer Service and Customer Support. I have excellent command of spoken and written English, I am really hard working and I love challenges. I am eager to learn new things and assist in any assigned activity. I am great in communication always in a positive spirit with great sense of humor. I understand the gravity of professionalism and I believe that I can be a motivated employee and a valued colleague in any working environment.
My goal is to find interesting and challenging projects which allow me to utilize my vast talent base to increase the value of the customer brand or experience. I have successfully completed several multi-faceted projects (including a national merger, company audit, new technology implementation, acquisitions, etc) across several verticals working with a diverse and global team. These projects were for a variety of clients from a small technology start-up to a global food processing company involved in Lean Management. My experience is varied and vast (just how I like it). I am a person who catches on quickly and is not afraid to jump in and get the work done. Although my professional experience is predominantly in the travel industry it does lend itself to a myriad of business and technologies. If you need help with account or project management, scheduling, event management, staffing, travel arrangement, client relationship management, customer service, personal assistance, account and client implementation, training, customer solution management then I am the person you should hire! Real-World Experience: -Highest billed staffing hours in my department -Part of the team who turned around an audit failing global food processing plant -Lowest attrition rate in my division -Highest customer satisfaction rate (internal and external) -Successfully implemented customer satisfaction programs (Thanks A Million and Ask for the business)
Everyone in business is looking to maximize their resources whether it is time or money. I walk the talk and help people grow in areas that they are weaker or need an extra set of hands. Whether it is a quick few hours to a long term project I bring all of my skill sets to bring out the best results for you. I can oversee and manage projects or develop a new program, training, or product. I can also help and take the burden of doing the time consuming tasks that drain or tax your capacity. Feel free to contact me. 25% of all my contracts get donated to charities.
I wish to be considered for this position. I am articulate, presentable, friendly, energetic, and capable of running a large service staff. My understanding and adeptness to aid and provide efficient service to customers will serve your companies goals. Moreover, my life experiences and studies have given me the practical know-how, which would be a great asset. I am looking forward to expanding my experiences and encountering new growth and potential possibilities, which I believe your company can afford me. I am confident that my education, experience, and dedication to quality service will enable me to succeed. I offer high energy level; strong interpersonal and organizational skills which I believe make me a strong candidate for any position. I welcome the opportunity to discuss with you in greater detail an opportunity and hope to schedule an interview with you in the upcoming days Ricardo Hill Handlethat@me.com 850-273-1487 -------------------- I am a former General Manager of a restaurant that did 3.5m a year. After a buy out from a new owner and being replaced by new management. I am now seeking multiple streams of income via working from home etc., as well as my aspiration for personal development coaching. I am 35 years old. I am very business savvy, interested in small start ups and enterprise. I also have a uncanny flair for establishing business contacts and relationships. I exude leadership qualities as my personality is one of such. Whatever tasks you have available to generate income, I'm quite sure that I will be able to perform said tasks with extreme efficiency in a timely manner. Thanks for the consideration. If you truly have an opportunity, I am willing and superbly capable. Sincerely, Ricardo
I have produced accurate, reliable, time sensitive results for many businesses working as a professional in customer service and administative management. Most recently I have been working remotely for an ecommerce firm taking orders, providing customer service and search engine optimization as needed. My skills in friendly communication, problem solving, technical solutions, accuracy against deadlines has been honed from many years of experience in a variety of environments. I am available 7 days per week for projects or on-going part-time tasks that will fill in the gaps to develop your business. You can count on me for honest support in the areas of order processing or other data-entry, SEO, telephone interviews, research, proofreading, bookkeeping assistance or a variety of administrative duties.
I want to work and for that work to be meaningful for the world and to fit within my world view. I bring passion and energy to my work. Previous career segments include student planner, landscaper / business-owner, political organizer, and currently - citizen engagement consultant. Volunteer positions include working for political and community organizations such as political parties, local government task forces, habitat for humanity, and several smaller local initiatives and campaigns. My skills are varied and include excellent writing ability; goal oriented with attention to process, stakeholders, and communication; and, excellent problem solving skills - self driven.