Customer support Freelancers

Showing 836 freelancers

Customer support Freelancers

Showing 836 freelancers

  • Customer Service Support/care

    I have over twelve years of experience in inbound and outbound customers service, support and customer retention. My goals are to listen to customers, and resolve issues in a timely manner and to their satisfaction. I have up sell skills … more

    I have over twelve years of experience in inbound and outbound customers service, support and customer retention. My goals are to listen to customers, and resolve issues in a timely manner and to their satisfaction. I have up sell skills. I have excellent verbal skills. i type upwards of 40 WPM. I have my own fully equipped home office. Barbara Clain Great Neck, New York 11021 516 570 0441 [email protected] Talented, dedicated and skilled Customer Service professional with ten years of service working for two major sales companies with Administrative duties, and Customer Care- Service. Seeking the position of Customer Care in a call center environment where I have many years experience and I enjoy and am productive in. Strong skills on high volume inbound calls. Sales experience, customer retention experience. • Possess excellent communication and observation skills • Able to comply with professional standards and practices • Self-directed and able to work in interdisciplinary environments • Able to work with little supervision. • Have worked in environments ranging from In Office, to fully equipped to Home Office. • In-depth knowledge of planning and managing large projects. • Able to plan, set, organize and accomplish goals and objectives in fast-paced environment • Good leadership and decision-making skills Professional Experience Customer Care Representative SOCOR 2004-present . • Generate excellent results and customer retention • Provide customer care and service handled extremely busy inbound calls. • Followed inventory, and payroll. • Work with spreadsheets and data entry Thomas Publishing 1994-2001 • Handled incoming calls or inquiries from prospective customers or clients • Assisted customers effectively by solving customer disputes • Provided customer additional information or explains services • Discussed products offered and ensures customer satisfaction • Ensured that customer care requirements are met with appropriate competence and delivery High School Diploma 1985- John L. Miller Great Neck North High School Associates Degree - Wheelock College Boston MA 1989 HIPPA Certified  less

    customer-support 00 more less
    • $17.50 HOURLY RATE
    • 4.6
    • 752 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
  • Educator with MS degree and great people skills

    Over the past 33 years, I have been an educator with a Masters Degree in School Counseling and Psychology. My customer service skills are excellent as I have worked with many types of colleagues, students of all ages, and parents … more

    Over the past 33 years, I have been an educator with a Masters Degree in School Counseling and Psychology. My customer service skills are excellent as I have worked with many types of colleagues, students of all ages, and parents over the years in very positive and caring ways. My skills, after many years of experience include: proofreading, editing, teaching, typing, training and effective methods of communications that get results. I am creative, smart, honest and someone people can count on to get the job done well. I am a past recipient of the Utah Legislative Teacher of the Year, as well as WalMart Teacher of the Year.  less

    article-writing customer-support 00 more less
    • $16.67 HOURLY RATE
    • 5.0
    • 28 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 4 TESTS
  • Professional Translator English/French and Customer Service Manager

    Fluent in English and French. Master's degree in Quality Management Long experience in customer service, quality assurance and translation. My focus: Customer satisfaction (the client is KING) My strengths: Flexibility, good education, excellent geographic location and over 7 years … more

    Fluent in English and French. Master's degree in Quality Management Long experience in customer service, quality assurance and translation. My focus: Customer satisfaction (the client is KING) My strengths: Flexibility, good education, excellent geographic location and over 7 years of professional experience. I look forward to work with you and contribute to your professional success.  less

    customer-support account-management 00 more less
    • $13.33 HOURLY RATE
    • 4.9
    • 447 HOURS
    • FINLAND
    • LAST ACTIVE
    • 16 PORTFOLIO ITEMS
    • 18 TESTS
    GROUPS:
  • Data Enty Specialist, Researcher, Freelancer, CSR, Transcriber

    Through extensive discipline and training, I have acquired the most admirable qualities an employer looks for. In addition to being dedicated and productive, I have gained a superior ability to multi-task, sustain, and maintain focus while meeting or exceeding goals … more

    Through extensive discipline and training, I have acquired the most admirable qualities an employer looks for. In addition to being dedicated and productive, I have gained a superior ability to multi-task, sustain, and maintain focus while meeting or exceeding goals and objectives. I work well as a team leader, or self-directed and I'm able to organize work, set priorities, and meeting deadlines. Data Entry, Typing with 50wph accuracy, Word, Excel, Web Browsing and Internet Researching are my knowledge skills. Customers Satisfaction and Quality Experience oriented. Highly motivated and to be of service to employers seeking for hard working, goal-driven, diligent and an independent contractor who always welcomes new challenges.  less

    data-entry customer-support 00 more less
    • $5.00 HOURLY RATE
    • 4.9
    • 393 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 8 TESTS
  • Data Entry,Web Research,Email Marketing,Customer Service , Call Center

    I have a vast experience of doing Data Entry,Transcription,Web Research,Bulk Email Accounts Creation,Email Marketing and Customer Service/Call Center . Data Entry :- I can copy data from PDF to Excel,PDF to Work,Excel to Word,Word … more

    I have a vast experience of doing Data Entry,Transcription,Web Research,Bulk Email Accounts Creation,Email Marketing and Customer Service/Call Center . Data Entry :- I can copy data from PDF to Excel,PDF to Work,Excel to Word,Word to Excel and Data Entry from Websites. Web Research :- I have compiled several lists of individual lists and companies contacts for my clients .I have many lists readily available for sale.Some of the lists include are for Hotel,IT,Architects,Home Builders,Interior Designers ,Real Estate Agents in USA ,Canada and Australia. Transcribe :- I can Transcribe an audio file as per request. Bulk Email Accounts :- I have created over 5000 accounts of yahoo,hotmail,gmail,dropbox,pinterest and on a lot of other websites and links.I can create them on request. Email Marketing :- I have a registered software that sends emails in bulk. Customer Service/Call Center :-I have over 5 years experience of working on different Call Center projects.The projects include direct sales,appointments ,market survey , information gathering.I have worked on projects for USA,UK ,Canada and Australia.  less

    data-entry customer-support 00 more less
    • $3.33 HOURLY RATE
    • 4.8
    • 646 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 6 TESTS
    ASSOCIATED WITH:
  • Top Sales Generator, Quality Control Manager, Admin Support and Recrui

    Over the last decade, I have been heading inbound and outbound sales teams for multi-national companies. The jobs require great sales skills, quality service and management. My strengths are in sales for what ever niche. From generating warm leads to doing cold calls, from low end to high ticket sales.

    customer-support article-writing 00 more less
    • $10.00 HOURLY RATE
    • 5.0
    • 865 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
    ASSOCIATED WITH:
  • RN, TSR, CSR

    My objective is to seek for a full time job that will fit with my qualifications. I worked in a contact center company (Sutherland Global Services Inc.) for two years. My responsibilities are taking inbound calls and emails from our … more

    My objective is to seek for a full time job that will fit with my qualifications. I worked in a contact center company (Sutherland Global Services Inc.) for two years. My responsibilities are taking inbound calls and emails from our customers who have issues on their accounts and devices (Ereaders/PC application/eBooks) and supporting customers with their order inquiries and questions about our products and services. The knowledge and experience I gained have given me a unique set of skills that I believe will be an asset in your good company. My working experience developed my communication skills and ability to work with less supervision.  less

    customer-service customer-support 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 15 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
    ASSOCIATED WITH:
  • Customer Service Rep/Live Chat/Social Media/Supervisory-Skills/

    Over the last 2 years, I have provided excellent customer service support via live-chat or over the telephone as an oDesk contractor. I have worked for startup companies and small businesses. My core competency lies in complete understanding of your … more

    Over the last 2 years, I have provided excellent customer service support via live-chat or over the telephone as an oDesk contractor. I have worked for startup companies and small businesses. My core competency lies in complete understanding of your customer needs, and I am seeking opportunities to serve your clients as well as your business. I also have some experience in the following areas: Translation English-Spanish, Spanish-English, recruiting, interviewing, training and managing new personnel. I'm a psychologist, graduated in 2003 from Universidad Pontificia Bolivariana in Medellín, Colombia. I have 8 years of experience in therapy and human resources. I would like to work with live chats, surveys, data entry, customer service, web research, employee supervisor. I studied my elementary school in Miami, USA. I learned to speak, read, and write in English before I learned Spanish.  less

    data-entry customer-service customer-support translation-spanish-english 00 more less
    • $5.56 HOURLY RATE
    • 4.7
    • 2752 HOURS
    • COLOMBIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Freelancer

    For over a year, I have been working as a call center representative in one of the companies (BPO) in Cebu City, Philippines. My job helped me improve my communication skills and deal with various types of customers. In a … more

    For over a year, I have been working as a call center representative in one of the companies (BPO) in Cebu City, Philippines. My job helped me improve my communication skills and deal with various types of customers. In a year, I reached Tier 3, the highest tier in agent level. I am also good in analyzing data listening and/or transcribing.  less

    medical-transcription customer-support transcription music-composition 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 3432 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • With Master's degree in business administration, I am working at Emenac Inc. I have experience of more than 5 years in call center services. Started my career as a customer service rep and with in 5 years I completed … more

    With Master's degree in business administration, I am working at Emenac Inc. I have experience of more than 5 years in call center services. Started my career as a customer service rep and with in 5 years I completed different jobs in customer service, cold calling and many more with 100% success.  less

    customer-service customer-support virtual-assistant administrative-support 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 464 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
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