Customer support Freelancers

Showing 326 freelancers

Customer support Freelancers

Showing 326 freelancers

  • CUSTOMER SERVICE,PERSONAL ASSISTANT AND DATA ENTRY PROFESSIONAL

    Over the last 2 years of my experience here in oDesk, I have developed a wide range of competence in every job that I engaged with. I really ensure to give my utmost service desired to give the employer the … more

    Over the last 2 years of my experience here in oDesk, I have developed a wide range of competence in every job that I engaged with. I really ensure to give my utmost service desired to give the employer the satisfaction they needed. And I am proud to say that I never failed to excel in every task that I engaged with.  less

    customer-support 00 more less
    • $3.89 HOURLY RATE
    • 4.0
    • 4657 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Freelancer

    For over a year, I have been working as a call center representative in one of the companies (BPO) in Cebu City, Philippines. My job helped me improve my communication skills and deal with various types of customers. In a … more

    For over a year, I have been working as a call center representative in one of the companies (BPO) in Cebu City, Philippines. My job helped me improve my communication skills and deal with various types of customers. In a year, I reached Tier 3, the highest tier in agent level. I am also good in analyzing data listening and/or transcribing.  less

    medical-transcription customer-support transcription music-composition 00 more less
    • $3.33 HOURLY RATE
    • 5.0
    • 3442 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Customer Service Rep/Live Chat/Social Media/Supervisory-Skills/

    Over the last 2 years, I have provided excellent customer service support via live-chat or over the telephone as an oDesk contractor. I have worked for startup companies and small businesses. My core competency lies in complete understanding of your … more

    Over the last 2 years, I have provided excellent customer service support via live-chat or over the telephone as an oDesk contractor. I have worked for startup companies and small businesses. My core competency lies in complete understanding of your customer needs, and I am seeking opportunities to serve your clients as well as your business. I also have some experience in the following areas: Translation English-Spanish, Spanish-English, recruiting, interviewing, training and managing new personnel. I'm a psychologist, graduated in 2003 from Universidad Pontificia Bolivariana in Medellín, Colombia. I have 8 years of experience in therapy and human resources. I would like to work with live chats, surveys, data entry, customer service, web research, employee supervisor. I studied my elementary school in Miami, USA. I learned to speak, read, and write in English before I learned Spanish.  less

    data-entry customer-service customer-support translation-spanish-english 00 more less
    • $5.56 HOURLY RATE
    • 4.7
    • 2768 HOURS
    • COLOMBIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 5 TESTS
  • Customer and Technical Support Expert/Translator/Data entry Specialist

    1- Establish a very good relationship with all Odesk members 2- Provide the best quality of service that I can offer to my Employers. 3- Learn new skills everyday that I can use to further improve my service in odesk. 4- Obtain a better working knowledge to broaden my experience

    data-entry customer-support teaching-english translation-english-french 00 more less
    • $6.67 HOURLY RATE
    • 4.5
    • 1271 HOURS
    • TUNISIA
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 12 TESTS
  • Professional Virtual Assistant and Customer Service Management

    My experience with Sales became helpful in becoming enthusiastic in socializing with people from different walks of life. I am open to diversity and multi cultural experiences. I have been well trained that good customer service means going the extra … more

    My experience with Sales became helpful in becoming enthusiastic in socializing with people from different walks of life. I am open to diversity and multi cultural experiences. I have been well trained that good customer service means going the extra mile without expecting a catch. I play fairly open to challenges and ideas that will help me build my communication and technical skills better. Skills are : DataEntry, Google Adwords, Virtual Assistance, Article Writing, Customer support through phone, chat and email, inbound and outbound calling  less

    customer-support data-encoding data-entry virtual-assistant 00 more less
    • $3.33 HOURLY RATE
    • 4.4
    • 2667 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
  • Customer Service and Sales Consultant

    Have spent more than 10 years in the BPO industry and started out as a customer service representative. I was promoted as a Sales supervisor after 11 months and again stepped up the ladder of success after a year as … more

    Have spent more than 10 years in the BPO industry and started out as a customer service representative. I was promoted as a Sales supervisor after 11 months and again stepped up the ladder of success after a year as a Sales Manager. I have handled both inbound and outbound accounts for Sales and Collections. I have undergone training on how to become an effective manager, how to overcome obstacles and challenges in the BPO Industry. In addition to my success as a supervisor and as a manager, I was also a college instructor for Technical Writing and Developmental Reading. The writer in me also paved the way for me to conduct seminars in Journalism, News writing and Photo Journalism to elementary children from various local public schools in the area. This also includes facilitating remedial classes in English for grade school and high school students in the local area of my town.  less

    business-coaching project-management telemarketing customer-support 00 more less
    • $4.44 HOURLY RATE
    • 5.0
    • 2911 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Expert Customer Service Agent

    My aim is to become one of the most dependable ODesk professionals, providing consistently excellent quality of work. Providing *Flawless* Virtual Assistance as a Professional Provider. I am a results-oriented, self-motivated, knowledgeable and reliable individual, willing to be trained and … more

    My aim is to become one of the most dependable ODesk professionals, providing consistently excellent quality of work. Providing *Flawless* Virtual Assistance as a Professional Provider. I am a results-oriented, self-motivated, knowledgeable and reliable individual, willing to be trained and yet carrying innovative ideas up my sleeve when and where needed. I come to the job with a professional, serious attitude and the assurance that I can deliver. I tend to impart my skills and knowledge in customer service, data entry, administrative support and email handling. Customer's satisfaction is my guarantee. I want to make it seamless for them and of course to my providers as well. I seek excellence in the service industry with self discipline, willing to learn and adapt new tasks and be trained in handling responsibilities with minimum supervision for professional enrichment. I joined the Business Process Outsourcing field and extended my services in the call centre Industry managing to have an experience of over 5 years. My journey began from becoming a Customer Service Representative and lead me to become a Telemarketer & Team Leader of a big SEO company and Supervisor for a growing Medico-legal company. Then I excelled multi-tasking by becoming part of one of the world's biggest mobile VoIP providers "Vopium" where I used to handle their calls, chats and emails simultaneously as a Technical Support Executive. I believe in giving one hundred percent quality customer service. Helping companies get their clients to trust them. I have always enjoyed talking to different people and helping them resolve their issues and answer their queries. I am an expert in Ms Office (specially in Word, Excel, Power-point and Outlook) and I am great with Social Media Management. To like to keep things organized. I am trained in Anger Management, Organizational Behaviour and Time Management Skills so its not a problem for me to manage tasks. I am creative with creative ideas - a visualizer and also an out of the box thinker. I am always multitasking and brainstorming myself that how much time would it take me to do all the work and I create deadlines to myself and make milestones achievable and share it with my employer too. I am a Professional and I don't overlap my Projects. If I am dedicated to one project, I will never pick another one and that's a promise. I would rate my English on a level 5 for all the 3 aspects: reading, writing and speech. I have a typing speed of over 55 wpm. The Services and Facilities that I provide are: - Customer Support (Phone/Chat/Email) - Helpdesk Management (Kayako / Zendesk) - Telemarketing (Appointment Setting and Survey) - Article writing - Email Handling - Virtual Assistance - Online/Offline data entry - Transcription - Web Research - Project Management  less

    customer-support administrative-support transcription article-writing creative-writing 00 more less
    • $4.00 HOURLY RATE
    • 4.3
    • 3105 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 11 TESTS
  • Personal Assistant/Web Research/Customer Services Expert/EBAY Lister

    Over the last 6 years, I have done wide range of data entry programs for various telecom companies My core competency lies in complete end-end management and I am seeking opportunities to build good relationship from the ground up for … more

    Over the last 6 years, I have done wide range of data entry programs for various telecom companies My core competency lies in complete end-end management and I am seeking opportunities to build good relationship from the ground up for you or your business. I also have a vibrant experience customer service industry as a call center agent and front desk officer  less

    customer-service real-estate-idx web-content-management customer-support virtual-assistant 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 6695 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Sales Closer/Team Leader/CSR/Appointment-Setter/QA Analyst

    To be able to share my knowledge related to Good Customer Service,Travel,and Telemarketing. I was in the call center business for 5 years now. I was connected to Aegis Peoplesupport,Cebu as a Travel Specialist.We book flights … more

    To be able to share my knowledge related to Good Customer Service,Travel,and Telemarketing. I was in the call center business for 5 years now. I was connected to Aegis Peoplesupport,Cebu as a Travel Specialist.We book flights,hotels,cars and activities worldwide. Second company was with Teletech,Duamguete City as a Customer Care Associate. We cater Providers and or doctors and medical related employees. Third was with Qualfon,Dumaguete City as a Customer Service Representative. Lastly was with KKnasel Marketing Plus Contact Center as Sales Closer/Sales Supervisor/Telemarketer.  less

    telemarketing appointment-setting translation-english-filipino customer-service customer-support 00 more less
    • $11.11 HOURLY RATE
    • 4.8
    • 1799 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Efficient VA (Digital Marketing / Lead Generation / Customer Support)

    I just don't apply for jobs, I share and extend help and support to my clients. Most of my projects and contracts are long-term, and most of my clients are repeat and long-time clients. These clearly indicate my work … more

    I just don't apply for jobs, I share and extend help and support to my clients. Most of my projects and contracts are long-term, and most of my clients are repeat and long-time clients. These clearly indicate my work output performance, professionalism, efficiency, skills and training, and passion for learning. I'm a self-disciplined, family and career oriented individual. I strongly believe that every cent is a hard-earned money. Summary of my oDesk work experiences are: VA, Lead Generation, Web Research, Digital Marketing, Customer and Email Support. Highlights of my local work experiences are as follows: Customer Satisfaction Achievers Awardee, specialization in Customer Relationship Management, strong background in Sales, Account Servicing & Management, and Operations. I'd like to know how can I assist you, and I encourage you to get to know more about the details of my career performance, please contact me.  less

    virtual-assistant customer-support lead-generation google-docs internet-research administrative-support 00 more less
    • $11.11 HOURLY RATE
    • 4.8
    • 3652 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 7 TESTS
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