Customer support Freelancers

Showing 712 freelancers

Customer support Freelancers

Showing 712 freelancers

Browse Customer Support job posts for project examples or post your job on oDesk for free!

Customer Support Job Cost Overview

Typical total cost of oDesk Customer Support projects based on completed and fixed-price jobs.

oDesk Customer Support Jobs Completed Quarterly

On average, 1,007 Customer Support projects are completed every quarter on oDesk.

1,007

Time to Complete oDesk Customer Support Jobs

Time needed to complete a Customer Support project on oDesk.

Average Customer Support Freelancer Feedback Score

Customer Support oDesk freelancers typically receive a client rating of 4.65.

4.65

Last updated: March 1, 2015

  • Zeal Services

    Skilled Information systems and customer service specialist with over 11 years of experience providing all facets of computer, programming, and network support such as troubleshooting, installations, designing, managing, security and maintenance. In-depth knowledge and understanding of numerous software packages and … more

    Skilled Information systems and customer service specialist with over 11 years of experience providing all facets of computer, programming, and network support such as troubleshooting, installations, designing, managing, security and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems. Skilled in providing Customer support, customer service, and End-User Help Desk Support. Easily identify and resolve technical issues and concerns. Excellent communication and presentation capabilities.  less

    customer-support recruiting computer-networking network-administration website-development windows-administration 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 4219 HOURS
    • CAMEROON
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
    GROUPS:
  • Medical Billing/Data analyst,Data Entry

    Over the last 4 year I worked as a medical Biller and A/R Specialist, work in different fields: Billing,submission, Payment posting, Follow-up with insurance companies for aged claims, prepare late file claim's appeals also expert in following … more

    Over the last 4 year I worked as a medical Biller and A/R Specialist, work in different fields: Billing,submission, Payment posting, Follow-up with insurance companies for aged claims, prepare late file claim's appeals also expert in following programs: Medical Credentialing, Iclaim, Gatewayedi, To perform medical billing for offshore provider (Doctor in USA) • Tele conversation with Client (Doctor & insurance companies in USA) • Patient Billing • To work on denials and rejection in order to get optimum reimbursement for providers. • Keep track of both electronic and paper claims. • To maintain End Reports and Financial reports for client  less

    data-analysis administrative-support internet-research google-searching microsoft-excel-powerpivot data-entry customer-support 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 1880 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 2 TESTS
  • Mgmt-Team Lead-Customer Care-V.A.-Sales-Writer

    I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities … more

    I have specialized in the sales,customer service field as a manager and sales manager, top sales performer and Team leader creating an exemplary team to monitor Quality Assurance for the three major call centers of a National company Responsibilities included: - Leading the growth and development of my company's Quality monitoring. -Procuring top talent and carefully selecting exceptional candidates for the formation of an exemplary team. - Overseeing preparation of uniquely quantitative and qualitative QA reports on a daily, weekly, monthly and quarterly agent specific reporting criteria. . - Edit and distribute to reporting and process critical feedback to all 3 call centers while discovering, managing, and resolving any discrepancies in information or processes. -Meeting on a weekly basis with the different teams for discussion of action items and training of customer care agents. -Preparation of itinerary and hosting weekly QA meetings with my team for a clear portrait of feedback across the globe and preparation of the teams weekly assignments. Accomplishments I am proud of include: -excellent managerial skills in office or performing online virtual assistant responsibilities! -High ranking percentile in communication and negotiation skills, phone, hospitality, email etiquette plus customer care. -Proficiency in business communications understanding that communication is the key to success! -I have received recognition for my careful attention to detail and ability to provide spot on feedback including meeting notes. - I am a publish writer, a foreign language and body language student. - I am tech savvy, a self starter and have an impeccable ability to work independently managing time well. - I pride myself with dedication and maintaining a great work ethic being completely trustworthy. -I am equally content following direction from one supervisor, as a team player, as a team leader or in a managerial setting. - I am very flexible with my hours and enjoy long term positions with an opportunity for advancement and working as many hours as possible. - I am an eager and quick study, always up for a new task contributing 100% effort ! References available I look forward to hearing from you,  less

    salesforce-app-development public-relations internet-research data-entry article-writing creative-writing customer-service negotiation hospitality customer-support 00 more less
    • $15.56 HOURLY RATE
    • 5.0
    • 6718 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 16 TESTS
  • Graphic Designer, Editing, Data Entry, SMM Expert

    30+ successful projects and 1100+ hours on Odesk is a proof of my quality and satisfied clients and counting. My objective is to provide quality project under the given time. Higher client satisfaction is my ultimate goal to achieve and will be providing the quality service in the future as well.

    adobe-photoshop microsoft-word windows-xp-administration adobe-lightroom image-editing photo-editing photo-manipulation microsoft-powerpoint article-writing peachtree-accounting data-entry content-writing blog-commenting wordpress logo-design customer-support telemarketing internet-research internet-marketing market-research seo sem 00 more less
    • $11.11 HOURLY RATE
    • 4.7
    • 1136 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 24 PORTFOLIO ITEMS
    • 16 TESTS
  • Customer Service/Technical Support, Technical Writing, and Data Entry

    I have worked projects in technical writing and documentation for quality and process improvement. Proficient in analysis, creating and editing documents and reports. I have more than 5 years experience in Customer Service and Technical Support on phone, email, and … more

    I have worked projects in technical writing and documentation for quality and process improvement. Proficient in analysis, creating and editing documents and reports. I have more than 5 years experience in Customer Service and Technical Support on phone, email, and chat support. Excellent command in both oral and written English, detail-oriented and finishes the job on time.  less

    customer-service technical-support technical-documentation data-entry microsoft-excel data-mining customer-support phone-support email-handling 00 more less
    • $4.44 HOURLY RATE
    • 4.0
    • 1853 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Administrative Professional and Customer Support Specialist

    I have a major in business management, a philosophy minor, and an entertainment management certificate. I have management, marketing, and customer service experience. I provide a high attention to detail in the work that I do, I am punctual, as … more

    I have a major in business management, a philosophy minor, and an entertainment management certificate. I have management, marketing, and customer service experience. I provide a high attention to detail in the work that I do, I am punctual, as well as dedicated to getting the job done the right way. I have worked as an office aid for the University of Montana as well as conducted office work with the USDA Forest Service. Both jobs dealing with answering phones, helping customers, filing documents, conducting meetings, and working with multiple computer programs. I have over five years customer service experience via face to face, over the phone, and by email. I have also worked as a management consultant for a non-emergent ambulance company out of Helena Montana, managing a small group of employees and helping the owner with financial projections.  less

    zendesk administrative-support customer-support email-technical-support project-management inventory-management sales direct-marketing phone-support 00 more less
    • $22.22 HOURLY RATE
    • 4.7
    • 2098 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Social Media Marketing Rockstar/ Voice Talent/ CSR Expert

    To continue to grow in leadership and knowledge, excel in innovative technology application,utilize my computer knowledge, interact and share with team members and colleagues, and develop world class solutions to real world.

    english-tutoring customer-service customer-support voice-over voice-talent data-entry social-media-marketing 00 more less
    • $11.11 HOURLY RATE
    • 4.6
    • 2518 HOURS
    • AUSTRALIA
    • LAST ACTIVE
    • 11 PORTFOLIO ITEMS
    • 4 TESTS
  • Technical Support/Customer Service Representative/Vritual Assistant

    I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs … more

    I have experience in Outbound & e-mail sales & marketing, and Customer Service Support. I can fix, troubleshoot, and upgrade mobile phones, and desktop computers. I have above average typing speed of 75 WPM with good accuracy. I can also perform jobs like data entry, web designing, writing, researching, etc. - I can be your all-around virtual assistant.  less

    adobe-photoshop web-design technical-support microsoft-excel article-writing customer-support outbound-sales customer-service social-media-marketing microsoft-word 00 more less
    • $6.00 HOURLY RATE
    • 5.0
    • 2712 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 6 TESTS
  • Expert Customer Service Agent

    I have proven myself with hard work and dedication to be the most dependable ODesk professionals, providing consistently excellent quality of work. Providing *Flawless* Virtual Assistance as a Professional Provider. I am a results-oriented, self-motivated, knowledgeable and reliable individual, willing … more

    I have proven myself with hard work and dedication to be the most dependable ODesk professionals, providing consistently excellent quality of work. Providing *Flawless* Virtual Assistance as a Professional Provider. I am a results-oriented, self-motivated, knowledgeable and reliable individual, willing to be trained and yet carrying innovative ideas up my sleeve when and where needed. I come to the job with a professional, serious attitude and the assurance that I can deliver. I tend to impart my skills and knowledge in customer service, data entry, administrative support and email handling. Customer's satisfaction is my guarantee. I want to make it seamless for them and of course to my providers as well. I seek excellence in the service industry with self discipline, willing to learn and adapt new tasks and be trained in handling responsibilities with minimum supervision for professional enrichment. I joined the Business Process Outsourcing field and extended my services in the call center Industry managing to have an experience of over 5 years. Ever since October, 2012 I have been working through oDesk and currently have an experience of over 7 years in this field. My journey began from becoming a Customer Service Representative and lead me to become a Telemarketer & Team Leader of a big SEO company and Supervisor for a growing Medico-legal company. Then I excelled multi-tasking by becoming part of one of the world's biggest mobile VoIP providers "Vopium" where I used to handle their calls, chats and emails simultaneously as a Technical Support Executive. I believe in giving one hundred percent quality customer service. Helping companies get their clients to trust them. I have always enjoyed talking to different people and helping them resolve their issues and answer their queries. I am an expert in Ms Office (specially in Word, Excel, Power-point and Outlook) and I am great with Social Media Management. To like to keep things organized. I am trained in Anger Management, Organizational Behaviour and Time Management Skills so its not a problem for me to manage tasks. I am creative with creative ideas - a visualizer and also an out of the box thinker. I am always multitasking and brainstorming myself that how much time would it take me to do all the work and I create deadlines to myself and make milestones achievable and share it with my employer too. I am a Professional and I don't overlap my Projects. If I am dedicated to one project, I will never pick another one and that's a promise. I would rate my English on a level 5 for all the 3 aspects: reading, writing and speech. I have a typing speed of over 55 wpm. The Services and Facilities that I provide are: - Customer Support (Phone/Chat/Email) - Helpdesk Management (Kayako / Zendesk) - Telemarketing (Appointment Setting and Survey) - Article writing - Email Handling - Virtual Assistance - Online/Offline data entry - Transcription - Web Research - Project Management  less

    customer-support administrative-support transcription article-writing creative-writing 00 more less
    • $4.00 HOURLY RATE
    • 4.5
    • 6477 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 11 TESTS
  • Passionate Customer Service and Project Manager

    A passionate Customer Service professional pursuing Dynamic, Exciting and Challenging roles in Customer Service and Project Management. Why Hire Me?  10 awesome years of Operations and Project Management Excellence  Outstanding Organizational and Administrative Skills  Master Motivator and Robust Team Manager … more

    A passionate Customer Service professional pursuing Dynamic, Exciting and Challenging roles in Customer Service and Project Management. Why Hire Me?  10 awesome years of Operations and Project Management Excellence  Outstanding Organizational and Administrative Skills  Master Motivator and Robust Team Manager  Skilled in Teaching, Coaching and Mentoring Methodologies  Superb Client Support and Account Management Strategies  Experienced in efficiency-enhancing workflow/process creation & improvements  Expert in Written and Conversational English  High Level competency in the latest online/software tools and platforms  Proactive, Innovative, Analytical, Result-driven and works tremendously even without supervision.  Lives and breathes VISION, PASSION AND PURPOSE. AWARDS AND ACHIEVEMENTS • SITEL VPP Quarterly Awards Overall Site Best Team Manager • SITEL ALL STARS AWARDS Best Team Manager  less

    call-center-management customer-service bpo-call-center call-handling internet-marketing administrative-support crm customer-support project-management 00 more less
    • $15.00 HOURLY RATE
    • 5.0
    • 1757 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 7 TESTS
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