Seasoned Business Analyst, Business Analysis Trainer/Mentor and Process/BPM Consultant with extensive IT/Business experience across global clients (of varied size and industries). Experience of working across many parts and cultures across the globe such as the India, U.S., U.K., Germany, Australia. Experience of training in Business Analysis and CBAP preparation across individual or small batches from the US, UK. Also have experience of training large size batches from multinational management consultancy and technology services. Proud to be Certified Business Analysis Professional™ (CBAP®) and happy to be ODesk endorsed as Top Rated Consultant. My objective is to continue excelling as Senior Business Analyst/Consultant while adding value to my clients during various phases of a project such as: • Extensive interaction with key stakeholders like users, senior leaders and vendor representatives. • Keeping tabs on governance/quality of organization-wide RFPs/requirements from various application domains, while functioning as the lead on requirements management process team • Active participation and contribution in stream leader meetings • Planning and actively participating in various workshops on solution concepts, scope, requirements analysis and detailed level functional requirements, gap analysis and design • BPA (Business Process Analysis) and improvement. Creation of As-Is end-to-end process maps highlighting the key processes, data(domain) models, rules and improvement opportunities • Creation of extensive documentation of requirements (new/enhancements) in the form of data and business process models, dashboard designs, use cases, user interface models (wireframes/mock-ups) or screen definitions, worksheets containing critical information like user groups and performance requirements • Assisting IT staff (including outsourced teams) in technical design, testing strategy, test case reviews/testing/QA. Creation of acceptance tests on behalf of business teams • Active participation in overall project planning, status tracking, document control, traceability and post closure activities • Extensive QA/testing and reviews of partner integration B2B transactions (data) to ensure those are per specs • Creating Message Implementation Guides (MIGs) for various interfaces including critical business processes related to Advance Shipment Notice (ASN/ 3B2) and Milestone updates (3B3)s • Designing client specific BPM Methodology based on industry best practices • Training and mentoring in the area of Business Analysis, CBAP-CCBA exam preparation, BPM/BRMS, Quality guidelines and process expertise. Successfully trained batches in the US, Canada and India • Member of Business Process and Data CoE (Centre of Excellence) team for a top tier client’s eBusiness team Professional Highlights: • Over the past 17 years , I have worked in all stages of SDLC, using different methodologies such as waterfall, agile, incremental. During all these years, I have contributed in wide variety of engagements as Business Analyst. I have in depth knowledge of BABOK framework. • I have specialized expertise in process improvement areas such as Business Process management Systems(BPMS), Business Activity Monitoring (BAM), Business Rules management Systems (BRMS), EAI and B2B based integrations. • I have worked with several US, UK and Australia based MNCs (such as Motorola, Genworth Financial, Capital One, British Telecom to name a few) on various IT engagements. While building my career expertise, I have lived and worked in India, U.S., Australia, U.K. and in Germany. As part of my odesk based consulting I have worked with several diversified clients located across U.S. Canada, Australia, Sweden and Dubai. • I have wide variety of business domain experience such as end to end Supply Chain, Trading, Insurance, Risk, Telecom, Performance Monitoring, in general web based systems, and ERP processes related to Sales, Inventory, Purchase and Logistics. I have also worked in the same role with small scale businesses as well, plus I have experience creating a small b2C online business setup. • Come from very strong technical and engineering background. Primary specialties include cloud computing, SOA and web-services, J2EE, client-server, .NET • I am certified NLP Practitioner from Australia and have skills to train/coach on the same as well. • Last but not the least- I have worked with global teams in completely remote model or partly remote model successfully for almost 5 years altogether. I have managed to do so successfully with regular communication and sharing updates, using remote access tools such as VPN, skype, teamviewer, GotoMeeting, WebEx along with appropriate preparation for the meetings and presentations. And yes, of course with help of great teams I have worked with.
Functional testing Job Cost Overview
Typical total cost of oDesk Functional testing projects based on completed and fixed-price jobs.
oDesk Functional testing Jobs Completed Quarterly
On average, 105 Functional testing projects are completed every quarter on oDesk.
Time to Complete oDesk Functional testing Jobs
Time needed to complete a Functional testing project on oDesk.
Average Functional testing Freelancer Feedback Score
Functional testing oDesk freelancers typically receive a client rating of 4.79.
Over the last 2 years, I have been developing my experiences in Class Action Settlement Administration. I have experiences in QA Testing and Data Entry. Prior to these tasks, I dealt with Class Members in the Call Centre Dept. I am well informed in this field and eager to expand my knowledge. Experiences prior to Class Action Settlements, I have worked primarily as a Call Centre Representative. Handling accounts such as, Account Advisor (JP Morgan), Event Recruiter (Microsoft Program Partners).
• 5 years of experience on odesk in Quality assurance, functional testing , handling support via email , office admin jobs, recruiting, forum administration. 11 years of experience in regular job. • Good knowledge of the entire QA cycle – writing test plans, test cases, manual testing, bug filing and meeting the deadlines. Knowledge of bug filing by integrating with tools like testuff, fogbugz • Understand the feature design specs and UI specs to get the overview of features planned for the release. • Adaptable communication skills to work within a global team and ability to work independently as well as in a team environment. • Self Motivated, professionally and efficiently qualified with knowledge in the field of research, marketing and other admin jobs with an eye for detail, besides testing. Trained well to use independent judgment,managing and imparting confidential information. Demonstrated ability to maintain confidentiality; organize workload to ensure deadlines are met. • Experience in working in MS Office, MS Word, MSPowerpoint, MS Excel.
Stephen H. Agency Contractor
Strong background in software testing for packaged and company written software applications in the following areas: E-Commerce, Consumer Products/Retail, National Defense, Medical Products, Human Resources, ERP, Medical Insurance, Medical Information, Financial, Security, and Mortgage. • Automation testing covers: The creation of automation test plans, writing automation requirements and either creating the automation scripts myself or direct co-workers on the creation of automation test scripts. • Skilled to complete multiple testing projects simultaneously across multiple technologies under tight dead-lines and deliver the projects completed by established due dates. • Able to lead/work with a variety of testing teams made up of team members: full-time, contract and offshore. • Working with IT and Business Management on benefits of QA in the development life-cycle to improve quality. • Strong leadership skills to instill confidence in my work with the business community. • Proven ability to mentor others in a variety of skills used in the Quality Assurance field. • Possess excellent communication and presentation skills, self starter, quick learner, and team player. • Have established QA processes where no previously established processes existed. • Proven abilities to create comprehensive test plans to validate any size system. • Excellent business/system knowledge and working experience in gathering requirements when missing used in the creation of test plans and test case creation. • Proficient in all types of testing approaches that includes risk mitigation to get projects into the production environment with minimal delays while maintaining highest level of quality. • Able to review existing processes and suggest ways to improve on existing processes to increase efficiency. • Hands-on QA Lead/QA Engineer/Senior QA Analyst for a package Mortgage Financial system that integrates with 32 other systems. • Review software documentation to ensure technical accuracy and compliance to mitigate risks for a complex citrix based financial system. • The establishment of testing standards where none existed within the company. The standards were designed to be flexible due to tight deadlines. • Prepared, presented a QA strategy to meet company goals to improve quality of the systems. • Established mentoring programs for the QA Team. • Creating and generating system test scripts for different test scenarios covering critical areas of system functionality. • Coordinated other company resources to assist with testing, working alongside with QA. • Coordinated QA resources on daily testing activities. • Report testing progress and quality by tracking metrics and defects. • Performed various types of testing such as: functional, smoke, integration, regression, user acceptance, and negative/positive testing. • Established testing environments to mimic the installed client environments to enable the testing team to better test and resolve client reported issues. • Responsible for management of the Customer Service functions. • Provide technical support during software installation or configuration at Client locations. • Designed and wrote automated scripts for smoke testing, to augment the manual testing efforts. • Technologies included the following: Fiddler, SaaS Citrix, XML, Various freeware QA performance testing tools, Windows 8.1 & Mac, Cross Browser testing: IE10, Safari and FireFox, Http Return Codes, Microsoft SQL Server, Java script, Cloud testing using Amazon, C# with Microsoft Visual Studio Test Professional Premium 2012, Microsoft Test Manager for Test Plan/Test Case creation and Microsoft Team Foundation Server for Kanban story and bug tracking. • Participated in product design reviews to provide input on functional requirements, product designs, schedules, or potential problems for a complex internal web-system. • Develop testing programs that address areas such as software scenarios, regression testing, negative testing, error or bug retests, integration or usability. • Document software defects, using a bug tracking system, and report defects to software developers. • Report testing progress and quality by tracking metrics, defects and code coverage. • Designed and wrote automated scripts to smoke and regression test 20 web-pages. • Technologies included the following: C# with Microsoft Visual Studio Test Professional 2012 for automation, Windows 7, IE 8 & 9, FireFox, IE Tester, Fiddler, Web-page links, Http Return Codes, Https Security, Microsoft SQL Server, Microsoft Test Manager for Test Plan/Test Case creation and Microsoft Team Foundation Server for Kanban stories and bug tracking.
I’m a very determined, committed, passionate, talented and hardworking individual who wants to work with the best and talented potential clients here in ODesk. I have been in the Information Technology Industry for more than four years and gain extensive knowledge and experience with Software Testing and Data Entry. I was able to complete Test Activities for 23 projects in the span of 4 years with no issue and defect raised. I have worked also for a Canadian company before for advertising their products and website. I am seeking opportunities to share my knowledge and expertise with Software Testing and Data entry for you or your business.
I am an open-minded resourceful technical specialist experienced in Software Quality Assurance, Technical writing, ICT project Management, Content Creation & Management and Search Engine Optimization. I have a bachelor’s degree in Information Technology and I possess extensive knowledge of computer systems and software standards. I also possess a skill database in web front-end development with proficiency in HTML5, CSS, JqueryMobile and PHP. Overview: -3+ years of extensive professional experience as Quality Assurance Engineer. Good experience in creating test cases and test plans. - ICT project Management; Coordination and communication with customers and team work process. -I possess good working knowledge of internet marketing, Search Engine Optimization, Content Creation and Social Networking. Hire me for ALL your website needs (Website & Blog Management, Content Creation etc).