Live Chat Operators

Browse Live Chat Operator job posts for project examples or post your job on oDesk for free!

Live Chat Operator Job Cost Overview

Typical total cost of oDesk Live Chat Operator projects based on completed and fixed-price jobs.

oDesk Live Chat Operator Jobs Completed Quarterly

On average, 40 Live Chat Operator projects are completed every quarter on oDesk.

40

Time to Complete oDesk Live Chat Operator Jobs

Time needed to complete a Live Chat Operator project on oDesk.

Average Live Chat Operator Freelancer Feedback Score

Live Chat Operator oDesk freelancers typically receive a client rating of 4.56.

4.56
Last updated: May 1, 2015
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Tawny B.

Tawny B. Agency Contractor

Highly Organized Personal Assistant & Administrati...

United States - Last active: 05/25/2013 - Tests: 10 - Portfolio: 4

Over the last 14 years, I have had a lot of data entry, document processing, and administrative experience with several small businesses, including my own. My experience and specialties also include spreadsheet design and processing, database management, various types of record keeping, organization, product and internet research, customer satisfaction, record & file management, document processing, PowerPoint presentations, office supervision & management, inventory control and many other administrative tasks; as well as 16 years of customer service experience. I am an honest, reliable, and efficient person with experience in project management, social media, newsletters, creating job postings, performing interviews, online research, notes, reports, and team supervision. I am a very motivated, detail-oriented, organized individual and am seeking new challenges, as well as opportunities to put my wide-range of administrative skills to use for you or your business.

Associated with: AdmiNinja
$15.00 /hr
2,377 hours
4.98
Maria renielda L.

Maria renielda L.

Customer Service Specialist

Philippines - Last active: 1 day ago - Tests: 9 - Portfolio: 2

Dynamic and versatile professional with 6 years of distinguished performance in the Customer Service Industry. Portfolio of expertise include Live Chat Support (Live Chat Inc and Zopim), Phone Support, Email Support (Zendesk), Administrative Support, and Web Research. Background encompasses exceptional work ethic and commitment to organizational objectives. Also experienced in training new employees. I am seeking a competitive and challenging environment where I can serve the organization and establish a career for myself.

$7.78 /hr
9,357 hours
5.00
Jazziel Arquio-Gallagher

Jazziel Arquio-Gallagher

A Superb Virtual Assistant, Social Media Manager,...

Philippines - Last active: 2 days ago - Tests: 12 - Portfolio: 2

Providing part to full-time virtual QUALITY ONLINE SERVICE to a Company or Clients all over the globe. Have had several clients for short and long term oDesk projects: > Administrative/ Virtual Assistance/ Project Management > Social Media Management/ Marketing (Facebook, Twitter, Instagram, Pinterest, StumbleUpon, Google+, Delicious, Tumblr, Linkedin, Tweepi, etc.) > Web Research > Data Entry, Data Mining, Data Scraping > Book Review (Amazon/ Kindle/ Audible) > Email Marketing/Management > Calendar Management > Google Apps (Calendar, Google+, Gmail, Analytics etc.) > Feedly, Swayy, Buffer, OnlyWire , Hootsuite > Basecamp, Trello, Freckle, SEMRush, DropBox > Zoho, Azendoo, Mailchimp, WordStream, Asana, etc. > Website building (Yola, StartLogic, Wordpress) > Podcast/Audio Transcriptions > Photography websites: Zenfolio, 500px, Behance, FineArtAmerica, Crated > Photo Uploads and Graphics (for SMM/Invitation/banner/tarp layout) > Speech Recognition via Google Additional Skills: > MS Word, Excel, Power Point, Outlook > Phone Support (call center experience) > Chat and E-mail Support (call center experience) > Events Management > Travel Itineraries > Workforce Analysis and Management I have a Corporate/ Business Office experience (3-4 years) and a Call Center operation exposure (5 years) with management background. Hence, you are ensured that you are dealing with a highly Professional Online Service Provider. Looking for a QUALITY Virtual Assistant going EXTRA miles? Go HIRE me! :)

$22.22 /hr
732 hours
4.94
Doina B.

Doina B.

Travel and Visa Specialist/ Customer Service and T...

Romania - Last active: 2 days ago - Tests: 2 - Portfolio: 6

I'm perfectionist and I`m exceptionally dedicated to my work. I'm extremely dependable and I deliver precise, accurate and timely job assignments to all my employers. I am persuasive when it is about sales. I worked as a promoter for four years (for GlaxoSmithKline, Coca Cola, Nivea and others). I have knowledge of blog writing, creative and academic writing, including journalism, owning a blog for over 4 years already ( Please follow the next link: http://basarabeanca.blogspot.ro/) I work for a British travel agency as a Travel-Visa Specialist and in my free time I write travel and education articles. More about me: http://social.moldova.org/news/an-enriching-experience-for-a-lifetime-228655-eng.html My over three years of Customer Service (chat, phone and email) knowledge will improve your company's profile

$9.22 /hr
1,603 hours
4.56
Karen R.

Karen R.

Skilled Real Estate Exec Asst,R.E. Investing /Ment...

United States - Last active: 2 months ago - Tests: 2 - Portfolio: 6

My objective is to supplement my income via virtual employment in the areas where I can offer my diverse skills, expertise and hard work to assist others in building their businesses. I offer you a competitive rate for my experience level to maximize your time as an Employer. Although new to oDesk in a contractor capacity, I am not new to business or hiring others on oDesk. I can appreciate the system from both angles. Having been an entrepreneur,real estate investor and business owner myself has afforded me the opportunity to gain a diverse set of skills and abilities allowing me to demonstrate and offer the following attributes: * Adept in working within deadline-driven operations * Highly focused and proficient in following detailed direction and achieving desired results * Fluent in written and oral English * Real Estate Investor VA experience * Telephone Negotiation * Knowledge of Gmail, Excel, Zoho CRM, * Motivated individual, fast learner, positive attitude * Able to work with little oversight once training is complete * Extremely skilled in the Real Estate sector of procedural processes * Creative and insightful critical-thinker with excellent problem-solving skills Well versed in the following real estate techniques and systems: * Licensed Realtor * Preforeclosures (NOD ) * Short Sales * MLS * e-Edge, Market Leader * Wholesaling * Fix and Flip * Very skilled in determining ARV * REOs * Lease Option , Lease Purchase * MLS Research and Data Acquisition * Marketing . * Listbuilding of Buyers and Sellers . * Listing and Updating Properties * Aweber, Constant Contact * Craigslist Posting I possess an outstanding work ethic and the ability to work well in both team oriented and self directed environments. My life is busy and fulfilling, yet I enjoy flexibility and the opportunity to work with clients that are seeking a trustworthy, reliable contractor such as myself. I am positioned to exceed your expectations. Internet references: http://www.linkedin.com/in/bayareamentor?_mSplash=1 http://www.biggerpockets.com/articles/1032-get-your-first-flip-faster-with-a-mentor http://activerain.com/profile/bayareamentor http://sta.rtup.biz/profile/KarenRoberts http://www.mortgagenewsdaily.com/members/bayareamentor/default.aspx http://activerain.com/profile/exclaboutyou http://ezinearticles.com/?expert=Karen_M_Roberts http://ezinearticles.com/?Get-Your-First-Flip-Faster-With-a-Mentor&id=2398371 http://www.ibsteam.net/business/financial-enlightenment-club-karen-roberts http://www.trulia.com/profile/bayareamentor/ http://www.loopnet.com/profile/4963702621/Karen-Roberts/Listings/?CurrentPage=&

$24.44 /hr
440 hours
4.99
Haseeb Amir

Haseeb Amir Agency Contractor

Haseeb Amir

Pakistan - Last active: 1 day ago - Tests: 11 - Portfolio: 1

A result oriented self-starter, skilled learner and effective communicator, quick learner,very adaptive, determined and problem solver with a wide experience in call center field.Undertook various part time jobs as a customer service representative having 4+ years of customer service experience. Ability of working with minimum supervision coupled with strong interpersonal and organizational skills. A target-driven employee having comprehensive knowledge of analyzing relevant data to determine customer service outputs, identifying and implementing strategies to improve quality of service, productivity and profitability. A friendly and flexible individual with a proven professional approach towards objectives and tasks.

Associated with: Swift-Tech BPO
$3.33 /hr
1,096 hours
4.86
Clayton Quist

Clayton Quist

Experienced Customer Service, Technical Support &...

Canada - Last active: 07/10/2014 - Tests: 9

PROFILE: High-performing customer service, technical support, and sales representative with 8 years experience seeking employment in the customer service industry. I've won several metrics-based contests for best in sales and resolutions, and regularly receive kudos from clients for excellence in service. SERVICE: Consistently positive attitude. Customer focused. Fast paced. Recognize sale opportunities. Handle escalations. Client retention. Work independently or in a team. Keep Quality Score of 85%–100%. TECHNICAL SKILLS: (A+) Qualified, Advanced O/S Troubleshooting for Windows Products (95, 98, ME, NT, 2000 Server, XP Pro, Vista, 7), Advanced Security and Networking (Networking+ Qualified), Remote Assistance, MS Office, Google Docs, Corel WordPerfect, OpenOffice, Adobe Acrobat, iPod and iTunes, Mac OSX, HTML, MediaWiki, SEO, WordPress, and some experience with Java, CSS, SQL, SSH & telnet LEADERSHIP: Participated in team building meetings and activities. Mentored in new agent transitions. Involved with Team Leads to increase resolutions and sales metrics for other agents. Selected to be in test projects aimed at changing policies and procedures. Worked with programmers in product revisions. REWARD & RECOGNITION: • Generated Most Revenue (Dell sales record, 2008) • Highest Close-rate (Dell sales record, 2008) • Highest Revenue Per Call (Dell sales record, 2008)

$21.00 /hr
160 hours
5.00
Glend Ventura

Glend Ventura Agency Contractor

Customer service / sales and chat specialist

Philippines - Last active: 06/25/2014 - Tests: 5

I was a technical support specialist with the AT&T account in SITEL Philippines Baguio for 2 years . I specialized in manual installation of DSL connection , home networking or otherwise known as troubleshooting or connecting two to four computers in network , internet security installation , browser ( Mozilla Firefox ,internet explore etc troubleshooting ) and email(outlook and webmail ). During my stay with the company I was one of the top agents with commendations for exemplary customer service which gave me the opportunity to offer customer upgrades. For almost six years , after working with AT&T , I am now working as a reservation sales specialist with Intercontinental Hotels Group , I get the chance to test my skills when it comes to sales . Our tasks consists of booking hotel rooms at a premium rate , save the reservation or convince the guest to rebook if they need to cancel and we also assist guest with regards to billing issues . I was also considered one of the top agents in IHG due to high customer survey scores and above center average confirmation rates which gave me the opportunity to work as a Hotel content manager . It is our task to update hotel websites according to hotel requests . I also have the chance to make reservations through chat .

Associated with: Workwidus Services
$16.67 /hr
75 hours
5.00
Aaron luigi L.

Aaron luigi L. Agency Contractor

Expert Customer Service Staff - Live Chat & Email,...

Philippines - Last active: 1 day ago - Tests: 4 - Portfolio: 2

I have been in the Customer Service industry for 9 years -- 3 years of which was spent as an Inbound Sales Representative for an online travel agency, 1 year as a Senior Representative mentoring newly hired representatives, 3 years as an Operations Supervisor/Trainer leading a team of 19 agents and making sure that new agents are ready to take on live customer interactions. With my vast experience and series of Customer Service and Supervisory training, I am confident that I can exceed your expectations. The following are training and workshop sessions I have gone through and facilitated: > Delivering the Customer Experience - making sure that approach to the customer is customized depending on their personality type > Diffusing Angry Customers - how to turn a very angry, irate customer to a satisfied customer > Extreme Customer Connection - make the customer feel they are valued through the proper use of empathy and assurance of resolution

$8.89 /hr
2,919 hours
4.92