I've been part of Call Center & Customer Services through Phone & Live chat for over 6 years now. Along with customer services, I'm also good at all back end task related to Data entry, Data collection / processing / analysis, Ms-Office, emailing, etc. I've been always recognized & rewarded several time by current employer for my ability of taking quick decisions and balancing customer service & business requirement at the same time. My goal is to provide excellent service to my employer / clients / customers as per their expectation & TAT. More than money, I'm looking to have a long lasting business relationship with my clients & do everything possible for the growth of their business..
LivePerson Job Cost Overview
Typical total cost of oDesk LivePerson projects based on completed and fixed-price jobs.
oDesk LivePerson Jobs Completed Quarterly
On average, 12 LivePerson projects are completed every quarter on oDesk.
Time to Complete oDesk LivePerson Jobs
Time needed to complete a LivePerson project on oDesk.
Average LivePerson Freelancer Feedback Score
LivePerson oDesk freelancers typically receive a client rating of 4.75.
I have 5 years bilingual (English and Spanish) experience working online with minimum supervision. I have great experience working as a translator, web researcher, virtual assistant, data entry, customer service, sales and more. My energy, analytic skills, organizational abilities, and creativity in tackling problems will make a positive contribution to your company. I am proficiency with IT systems, very quick learner with high problem solving skills, excellent work ethic, versatility and adaptability to face changes. I will always go that extra mile to make the difference doing my best to help your business.
Jace ann C. Agency Contractor
I have almost 4 years experience handling Live Chat Support using the LivePerson. I was in the Tier 1 for 8 months and was then promoted to Tier 2 Level. I have been handling Customer support with concerns in Pre/post-sale inquiries, Billing issues and Technical issues. I have a good experience in Phone Support, I've handled calls for Pre/post-sale inquiries, Existing order inquiries and Billing-related issues. And, also, worked on various projects such as Email support, Order processing and other related duties.
Ronald R. Dungo Agency Contractor
To fully apply and utilize my technical, interpersonal and management skills for achieving the target and developing the best performance in the esteemed organisation. I also would like to implement my innovative ideas, skills and creativity for accomplishing the projects. I have proven track record in handling both inbound and outbound transactions for B2C, B2B and Lead Generation Accounts. I am proficient in MS Office Applications--PowerPoint, Word and Excel and has experience using different CRM's, KRM's--Zoho.com, Dice, Zip recruiter, Constant Contact, LinkedIn Recruiter, Mavenlink & Capsule CRM, and E-Learning Sites. Effective in doing internet research and applications, keen to details, energetic, reliable and can work with very minimal supervision.
NicePro is a Google Certified company bringing to the table rich & extensive experience in providing Online Marketing Management Services. We have been active 3 years on oDesk and our clients are raving about the results. Search Engine Marketing is our area of expertise. Over the last 4 years on oDesk we have managed over 100+ PPC campaigns (AdWords, AdCentre, Facebook, YouTube); helping our clients increase their conversion rate, ROI and Decrease CPA. What makes us different? WE GET RESULTS. Please review our Work History and Feedback, which I believe speak well for our ability to deliver top-notch results.
Harold lee S. Agency Contractor
I am a Professional Freelancer who has an advanced knowledge with Zendesk, ZaZaChat, ProvideSupport LiveChatInc, Click-or-Chat & LivePerson Chat Platform for 7 years. Answered Sales, Billing, Email, Technical Inquiries and Remote Desktop computers if necessary. Until this time, I am still providing good customer service and improving more the effective skills on how to deal with customers online, especially when giving satisfaction. My target is to provide extreme quality and great assistance with them.
Mary glenn P. Agency Contractor
An honest, hardworking, trustworthy and result-oriented individual. Graduate of a 4-year Business Administration course with 6 years of professional working experience. I have worked as Data Analyst/Encoder and as a Customer Service Representative in one of the life insurance company. I have excellent communication skills both in written and oral forms. I am also good in web research, data entry have good typing speed. A computer literate especially on Microsoft Office applications. My objective is to obtain an exciting and challenging career, where I can effectively utilize my skills creativity, imagination and experience in teamwork and leadership which enable me to grow not only in the job but as a person as well.
Jeanette d. H. Agency Contractor
Over a decade of service in the BPO industry and being a top notched employee, I have climbed the industry’s ladder starting as a customer service associate, mentor, trainer, quality assurance, and then team leader. Recently, I have added another feather to my cap by being promoted as a marketing manager. WHAT I CAN DO FOR MY CLIENTS: To lessen your burden and to give assurance that work will get done in a timely and most effective manner. HOW: Being well aware on how the industry works, I am equipped with the right knowledge that I can impart to you, my future clients and colleagues. I have handled different accounts ranging from financial or billing concerns to sales, customer service, email handling and chat support. My exposure to the industry has greatly honed my skills therefore I know how tasks are completed in half the time without compromising the quality. WHAT I AM SEEKING AT: A challenging role where my technical, analytical, management, administrative and customer service skills are utilized by adding to the growth of the organization as well as my personal growth.