Online Help Providers

Showing 398 freelancers

Online Help Providers

Showing 398 freelancers

Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On oDesk, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on oDesk for free!

Online Help Job Cost Overview

Typical total cost of oDesk Online Help projects based on completed and fixed-price jobs.

oDesk Online Help Jobs Completed Quarterly

On average, 29 Online Help projects are completed every quarter on oDesk.

29

Time to Complete oDesk Online Help Jobs

Time needed to complete a Online Help project on oDesk.

Average Online Help Freelancer Feedback Score

Online Help oDesk freelancers typically receive a client rating of 4.70.

4.70

Last updated: February 1, 2015

  • Customer Service Representative

    Obtain a position to maximize my customer service skills, training experience and my ability to work well with customer or clients. I'm a goal achiever,I provide good quality of work and efficient. I share my best practice and … more

    Obtain a position to maximize my customer service skills, training experience and my ability to work well with customer or clients. I'm a goal achiever,I provide good quality of work and efficient. I share my best practice and give customer service satisfaction.  less

    central-reservation-systems online-help technical-support ratail-sales-management sales-management sales-promotion 00 more less
    • $3.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 6459 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Translator English/Russian/Abkhazian, Data Entry, VA

    Accurate and quick data entry experience using Microsoft Word and Excel. My average typing speed is 50 wpm. I have experience in translating from English to Russian. In addition, I have experience in running ebay store, including customer service, online communication and solving issues with an order processing etc.

    english russian general-office-skills customer-support customer-service online-help virtual-assistant 00 more less
    • $10.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 9 TESTS
  • Expert SEO & Link Building Sepcialist, Genius On Page Optimizer

    Over the last 5 years, I have invented a wide range of SEO Techniques, Link Building Methods, Outreach Strategies whether they are for Guest Posts, Resource Links, Broken Link Building, Giveaways or Partnering with blogs for ongoing promotions. I have … more

    Over the last 5 years, I have invented a wide range of SEO Techniques, Link Building Methods, Outreach Strategies whether they are for Guest Posts, Resource Links, Broken Link Building, Giveaways or Partnering with blogs for ongoing promotions. I have mainly worked with B2B clients, with agencies and SEO experts. That has given me opportunity to improve my skills, build discipline in my reports, understand the importance of timely reports, get work done within deadline. My core competency lies in complete end-end management to promote any new or existing business with plan. Without planning nothing get succeeded and result could be disappointment. . I also have some experience in the following areas: PHP, Wordpress, SQL, HTML-5, Responsive Website Design and Basic Photoshop editing. I look forward working with you too - Lets get in touch.  less

    market-research seo seo-backlinking seo-keyword-research on-page-optimization online-help link-building off-page-optimization public-relations data-entry 00 more less
    • $5.56 HOURLY RATE
    • 4.8
    • 3540 HOURS
    • INDIA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 2 TESTS
  • IT Specialist/Administrative Support

    Karen is an independent contractor with over 10 years experience in Web Development and experience in providing customer support in the areas of email support, phone support, solving technical, web, registration, refunds, cancellation, password resets, etc. issues. Karen has been … more

    Karen is an independent contractor with over 10 years experience in Web Development and experience in providing customer support in the areas of email support, phone support, solving technical, web, registration, refunds, cancellation, password resets, etc. issues. Karen has been an independent contractor with over 5 years experience as a freelancer writing articles, blog post, Interview/Resume documents, IT documentations, EBooks, editing documents, and transcribing audio to a written document. Specialties: • Web Development • Wed Development Support • Information Technology Support • Software Support • Online Support • Online Research  less

    web-design article-writing customer-support customer-service helpdesk-support online-help data-entry internet-research seo-keyword-research editing 00 more less
    • $5.56 HOURLY RATE
    • 4.6
    • 20 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 1 TEST
  • Paralegal-Writer-Researcher

    While working within the legal environment I have managed projects, paralegals, and departments. Other experience includes working on mass litigation cases involving hundreds of clients as well as assisting the solo attorney grow their practice. In addition to managing cases … more

    While working within the legal environment I have managed projects, paralegals, and departments. Other experience includes working on mass litigation cases involving hundreds of clients as well as assisting the solo attorney grow their practice. In addition to managing cases and law offices, I have assisted in the training of first and second year lawyers in the practice of law. My writing experience consist of drafting legal pleadings ranging from complaints, trial briefs, appeals briefs, agreements, and other various and routine legal documents within the law office/department. These writings were utilized in bankruptcy, civil, criminal, administrative, governmental agency, and corporate law areas. Additional writing experience includes writing self-help legal articles in the areas of bankruptcy, civil, family, worker's comp, and tax law. My experience also includes working with individuals in preparing legal documents to present to the court, with or without an attorney. Additional experience includes document review for pre-litigation and discovery purposes, and legal research using LexisNexis and Westlaw to determine the viability of legal arguments. Once the document review and research was completed, I prepared motions and memorandum for the assigned attorney to review for submission to the respective court, whether federal or state. As a paralegal with such diverse attributes and skills, I can assist any person ranging from a law firm looking to outsource work, to the individual or business owner looking to lower their cost, as well as the solo attorney who needs to contract work to achieve their budgeted goals. For more information visit www.demetrecetheparalegal.com  less

    legal-research paralegal legal-writing document-review criminal-law civil-law westlaw sales-management business-analysis microsoft-word article-writing b2b-marketing proofreading business-writing content-writing online-help legal-transcription real-estate-law 00 more less
    • $35.00 HOURLY RATE
    • 4.7
    • 231 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 4 PORTFOLIO ITEMS
    • 7 TESTS
  • Experienced customer service professional with leadership and relationship-building capabilities, seeking new challenges where my experience can be utilized to improve customer satisfaction.

    customer-service administrative-support email-technical-support email-handling customer-support virtual-assistant online-help chat-support internet-research microsoft-word microsoft-excel 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 336 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 4 TESTS
  • Virtual Assistant / Data Entry / Web Researcher / Lead Generator

    I am an efficient and tech savvy virtual assistant who is quick to problem solve. I offer a wide variety of specialties like video editing experience, webinar set-up, WordPress admin skills and more. I am proficient in English and will promptly communicate with you via email or Google hangouts.

    data-entry internet-research administrative-support word-processing adobe-photoshop google-docs google-spreadsheet link-building wordpress seo-keyword-research product-management ecommerce-consulting market-research lead-generation data-mining database-management microsoft-excel data-encoding microsoft-word opencart amazon-mechanical-turk-api wp-ecommerce online-help database-administration 00 more less
    • $10.00 HOURLY RATE
    • 4.7
    • 3962 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 3 PORTFOLIO ITEMS
    • 12 TESTS
  • Nurse Mae Accounting

    Being in a Call Center Industry for 6 years and 5 months, I am confident that I can deliver an excellent customer service. I have earned much experience in interacting directly with clients, through phone, email, webinars, and personal business … more

    Being in a Call Center Industry for 6 years and 5 months, I am confident that I can deliver an excellent customer service. I have earned much experience in interacting directly with clients, through phone, email, webinars, and personal business meetings. As part of the management, I handled a team of 15 people, leveraging them to exceed expectations while having fun and enjoying work. I do call listening, product knowledge review, record and update Metrics and one on one coaching with every agent. I am a Nurse by profession with an Accounting background. I love serving people and at the same time analyzing and computing numbers. I am skilled in Microsoft Office Applications (Word, Excel, PowerPoint, Outlook). I am an expert in KRONOS (time keeping program), ICMS (Dos based program), Seibel, Vantive, On Demand and MNET. As an Apostolic Christian, I have handled several ministries like Sunday School Director, Home Bible Study Teacher, Ladies Auxiliary Department Head and had also been the Secretary of our local church.  less

    business-writing customer-service customer-support financial-accounting payroll-processing copywriting blog-commenting data-entry microsoft-word microsoft-excel microsoft-powerpoint online-help 00 more less
    • $5.00 HOURLY RATE
    • 5.0
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 11 TESTS
  • Independent Engineer

    I prefer for consulting services for scalable and complex solutions. Ready for complex work in multimedia area. Professional extensive knowledge in different areas: • Video/photo/image restoration/design: http://snovidenie.com/windmotion/ • Music/sound design and restoration. http://snovidenie.com … more

    I prefer for consulting services for scalable and complex solutions. Ready for complex work in multimedia area. Professional extensive knowledge in different areas: • Video/photo/image restoration/design: http://snovidenie.com/windmotion/ • Music/sound design and restoration. http://snovidenie.com/ • Music: http://trancein.com/ • HTML5/CSS3/PHP experience (no frameworks please): http://atrise.com/php/script-debugger/ • Windows system software development (C++/Delphi): http://atrise.com/ • Complex solution consulting: http://namerenie.info/methods/mnogomernoe-myshlenie/ • Russian market psychology. SEO. I am an expert on human interaction with computer and social systems. I have extensive knowledge in the field of social psychology and Neuro-Linguistic, certification and training in the field of human development, advertising and hypnosis. I started as a programmer with a system programming in 1996, participated in the development of high-speed data access systems including a SQL server core. Later I became interested in the development of programs for web and design. Now I have consulting and training knowledge for people in the field of personal development and personal growth, finding solutions to complex problems in a lack of information. Also, I understand the problems of the human-computer interaction and human-human social networks. As a software developer I have computer programming experience in: realtime system design, Win32 (GDI, MT, TCP/IP), binary and text data parse and retrieving, design of special data access algorithms, cache subsystem. Creative skills: Photo restoration and image design. Very good video restoration knowledge using Avisynth. I have own restoration software. I have great knowledge in PHP/HTML5/CSS programing and design. I wrote music (VST/VSTi), sometimes I like to play for themselves.  less

    audio-restoration video-editing html5 css php sound-editing counseling-psychology sound-design internet-marketing russian translation-english-russian online-help neuro-linguistic-programming natural-language-processing audio-mastering audio-mixing audio-editing c++ delphi microsoft-visual-c++ 00 more less
    • $33.33 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • RUSSIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • hay how are u

    hay i am rani

    online-help 00 more less
    • $111.11 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • JORDAN
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 0 TESTS
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