Online Help Providers

Get Your Online Help Project Started Today!

Hire an online help consultant today to set up helpdesk, tech support and other support systems. These experienced service professionals can provide technical support for your customers, set up question and answer (Q&A) boards, manage support forums and answer questions in real time using live chat software.

Online help refers to any procedural, topic oriented, reference or support information provided over the Internet to help people use software, products or services. Online help may be implemented statically through Q&A forums, frequently asked question (FAQ) boards, or by using help authoring tools that provide troubleshooting databases or context-sensitive help to users. On oDesk, the world’s largest online workplace, you’ll find online help freelancers who can help businesses and professionals around the world offer quality support and customer service.

Browse Online Help job posts for project examples or post your job on oDesk for free!

Online Help Job Cost Overview

Typical total cost of oDesk Online Help projects based on completed and fixed-price jobs.

oDesk Online Help Jobs Completed Quarterly

On average, 35 Online Help projects are completed every quarter on oDesk.

35

Time to Complete oDesk Online Help Jobs

Time needed to complete a Online Help project on oDesk.

Average Online Help Freelancer Feedback Score

Online Help oDesk freelancers typically receive a client rating of 4.69.

4.69
Last updated: April 1, 2015

Popular Online Help Searches

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Urvashi P.

Urvashi P.

Expert SEO & Link Building Sepcialist, Genius On P...

India - Last active: 14 hours ago - Tests: 2 - Portfolio: 2

Over the last 5 years, I have invented a wide range of SEO Techniques, Link Building Methods, Outreach Strategies whether they are for Guest Posts, Resource Links, Broken Link Building, Giveaways or Partnering with blogs for ongoing promotions. I have mainly worked with B2B clients, with agencies and SEO experts. That has given me opportunity to improve my skills, build discipline in my reports, understand the importance of timely reports, get work done within deadline. My core competency lies in complete end-end management to promote any new or existing business with plan. Without planning nothing get succeeded and result could be disappointment. . I also have some experience in the following areas: PHP, Wordpress, SQL, HTML-5, Responsive Website Design and Basic Photoshop editing. I look forward working with you too - Lets get in touch.

$5.56 /hr
3,724 hours
4.85
Rossella Cantatore

Rossella Cantatore

Travel Planner and Holiday Consultant - Talented V...

Italy - Last active: 1 day ago - Tests: 4

Italian is my native language, but I am fluent in English, both written and spoken. I graduated in Business Communication with perfect marks (110/110). My rates reflect my professional experience and my status at oDesk, so please do not contact with the idea of high quality work for pennies. I hope you will consider me to be your virtual assistant for the following tasks: executive assistance, travel planning, translating between English and Italian, event organization, web research, copywriting, and data entry. I'm a passionate traveler and trustworthy travel planner. I have traveled extensively through Europe and US, Canada and Thailand. I also lived in London for one year, working in customer service for a prestigious hotel chain and a fashion group. I'm expert in web research in order to create any type of customized travel itinerary. I will find the best flights, trains, and buses, based on your specific needs. I’ll also do the legwork to find great hotels and attractions at reasonable rates. I know where to look in order to find the best deals available online. Just give me a budget and your destination and I will find the way to get the best out of it! I currently live in Italy and have been pursuing my career in hospitality, through different roles within four- and five-star hotels: - As a receptionist and Guest Relations Officer, I continuously dealt with customers’ requests. - As an Executive Assistant, I gained much experience in administration and event organization. I also wrote material for for the hotel website, brochures, and press releases. - As a Reservation Agent, I handled both individual and group reservations and supported the event office. My goal is to find you the best possible flights and other arrangements so that you can have the most enjoyable and productive trip possible. Faithfully, Rossella

$16.67 /hr
312 hours
4.99
Yon An

Yon An

Mr.

Cambodia - Last active: 14 days ago - Tests: 4

As I'm Cambodian, I really want to see the product which is famous on the world has the option that I can switch to Cambodia language. Base on my experiences I localize as Khmer language of the application which is we develop for the clients and doing this localization is base on the feedback from the end users I met.

$16.67 /hr
122 hours
5.00
Kris Nicolas

Kris Nicolas

Virtual Assistant / Data Entry / Web Researcher /...

Philippines - Last active: 14 hours ago - Tests: 12 - Portfolio: 3

I am an efficient and tech savvy virtual assistant who is quick to problem solve. I offer a wide variety of specialties like video editing experience, webinar set-up, WordPress admin skills and more. I am proficient in English and will promptly communicate with you via email or Google hangouts.

$10.00 /hr
4,272 hours
4.73
Chris Astley

Chris Astley

Magento, eBay, Amazon, eCommerce, M2EPro Magmi Pro...

United Kingdom - Last active: 09/26/2014 - Tests: 7 - Portfolio: 4

A highly creative, efficient eCommerce Manager, I am an enthusiastic individual with many experience in the Automotive industry. I thrive on working in highly pressurised environments and possess very strong problem solving skills. I have a passion for eCommerce, SEO and the automotive industry.

$38.00 /hr
10 hours
4.78
Andrew R.

Andrew R.

Independent Engineer

Russia - Last active: 01/23/2014 - Tests: 2

I prefer for consulting services for scalable and complex solutions. Ready for complex work in multimedia area. Professional extensive knowledge in different areas: • Video/photo/image restoration/design: http://snovidenie.com/windmotion/ • Music/sound design and restoration. http://snovidenie.com/ • Music: http://trancein.com/ • HTML5/CSS3/PHP experience (no frameworks please): http://atrise.com/php/script-debugger/ • Windows system software development (C++/Delphi): http://atrise.com/ • Complex solution consulting: http://namerenie.info/methods/mnogomernoe-myshlenie/ • Russian market psychology. SEO. I am an expert on human interaction with computer and social systems. I have extensive knowledge in the field of social psychology and Neuro-Linguistic, certification and training in the field of human development, advertising and hypnosis. I started as a programmer with a system programming in 1996, participated in the development of high-speed data access systems including a SQL server core. Later I became interested in the development of programs for web and design. Now I have consulting and training knowledge for people in the field of personal development and personal growth, finding solutions to complex problems in a lack of information. Also, I understand the problems of the human-computer interaction and human-human social networks. As a software developer I have computer programming experience in: realtime system design, Win32 (GDI, MT, TCP/IP), binary and text data parse and retrieving, design of special data access algorithms, cache subsystem. Creative skills: Photo restoration and image design. Very good video restoration knowledge using Avisynth. I have own restoration software. I have great knowledge in PHP/HTML5/CSS programing and design. I wrote music (VST/VSTi), sometimes I like to play for themselves.

$33.33 /hr
0 hours
0.00
Bernadette Mckoy

Bernadette Mckoy

Mrs.

Belize - Last active: 04/03/2014 - Tests: 2

Working over 11 years in the administrative pool, I am well experienced and qualified in administrative duties. I have excellent typing skills. My aim is always to offer professional service. I am willing to put in as much hours as needed to get my job done. I am internet capable,and familiar with softwares like: Microsoft Word, Excel, Publisher, Coreldraw, Adobe Photoshop, Pagemaker etc... Hire me, you will have no regrets.

$3.33 /hr
137 hours
4.96
Vickie Lee

Vickie Lee

Executive Virtual Assistant

United States - Last active: 12 days ago - Tests: 10 - Portfolio: 9

Throughout my career, I have maintained the highest performance standards within a diverse range of administrative functions, which is clearly illustrated by my past successes. As Executive Assistant/Office Manager to the President and Vice President of Liberty Capital Investment Corp. I streamlined operations and reduced costs by consolidating operations and negotiating competitive rates with service providers. Additionally, while serving as an Assistant to the Compliance Officer I facilitated the implementation of a new filing system to be able to track all records and stay in compliance with City, County, State and Federal laws and regulations. I would like to continue doing this working from home. Further qualifications I offer include the following: Recruiter for staffing agency and direct company recruitment. Successful track record supporting the efforts of executive-level staff, including CFO's, presidents, owners and senior partners as their Executive Assistant/Office Manager. Managed the LTA and HOME programs. Strong background in all aspects of office management, from scheduling meetings and coordinating travel to overseeing budget. Exceptional Proofreading and editing skills. Accounting/bookkeeping.. Marketing and graphic design skills. Demonstrated capacity to develop and maintain comprehensive administrative processes that improve the efficiency of day-to-day operations. With excellent organizational and communications skills, an outstanding work ethic and the ability to work well in both team oriented and self directed environments. I am positioned to exceed your expectations.

$16.67 /hr
1,005 hours
5.00
Melissa S.

Melissa S.

Seeking Data Entry Jobs

United States - Last active: 12 days ago - Tests: 6

For more than eight years, I have fully developed my customer service, eCommerce, retail, and communication skills through my previous job as a business owner and from the job duties and tasks that I have completed on Odesk since 2010. I am now seeking the best position to utilize these skills and provide the best quality of service to my clients and to meet or exceed to their expectations.

$8.00 /hr
1,182 hours
4.93