15+ year experience in networking. Built an ISP (Internet Service Provider) from scratch. Network Planning, Designing, Implementing and Optimizing. Right now we have about 4500 customers. We use Wireless & Fiber technologies. I do WISP and ISP consulting. I specialize on the following products: *** HP (mainly ProCurve switches family and rack servers) *** D-Link (layer 2 & 3 manageable switches) *** Ubiquiti (AirMax, Unifi, mFi & AirFiber products) *** Mikrotik (CCR series, wired & wireless RouterBoard series, x86 RouterOS) *** Grandstream (VoIP PBX, Phones, Gateways and ATAs) *** Linksys (VoIP products) *** Cisco (VoIP products and Catalyst series) *** DELL (SonicWall series) *** Draytek (Network & VoIP series) *** Other products: Linux, Mac OS X, Windows, vmware ESXi, Asterisk, FreePBX I have a good knowledge of the following technologies: TCP/IP, IPv4, Static & Dynamic routing, BGP, EIGRP, OSPF, Layer 2 & Layer 3 VPNs, IPSec, NAT, PAT, STP, VLAN, QinQ, GVRP, HSRP, VRRP, RSTP, MSTP, VTP, RDP, Firewall, Remote Access, HTTP, Load balancing, QoS, CoS, OpenVPN. Check out tests I've passed. I'm new to oDesk, thats why my hourly rate is low now :-) I'm ready for a test task.
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From last two years i am working on asterisk, free radius and mysql.I developed a full voip application which consist of * Calling Card Application * Soft phone to PSTN calls * DID to Soft Phone * DID to Forwarded no. * SIP to SIP calls * Call routing besides these i add the asterisk realtime functionality using mysql database and for billing i use the free radius server. So my core competencies are asterisk, perl, python, free radius, mysql DB and working on linux plat form.
Resourceful, Cooperative, Technology Orientated Multitasker and Motivated Self Starter with a Vast Amount of Customer Service, Sales and Technical Support Environment in a Call Centre (10+ Years) Setting and in Person. A Leadership Role Building and Maintaining a Strong, Loyal, Satisfied and Educated Customer Base. Acquired Unique Skills Dealing with People from a Variety of Cultural Backgrounds, Range of Ages and Diversity Needs. Languages: English (Native), Greek (Fluent) and Spanish (Beginner) Skill Strengths Organized and Innovative Approaches to Tasks Efficient & Productive Service with Quality & Measurable Outcomes Ambitious and Open Minded - Can Do Attitude, with a Smile! Understanding Internal/External Customer/Business Requests/Needs Evaluating Information and Providing - Best Fit Solutions Informing Clients about Additional Value Added and Benefits by Up & Cross Selling Products and/or Services Educating Clients about Alternative Time Saving Channels of Service/Information Promoting Our Brand Name and Business and/or Industry Troubleshooting and Problem Solving Instilling Confidence to Clients Proactive Attention to Details and Excellent Photographic Memory Well Developed Technological Knowledge, Processes and Practices.
I am a self motivated professional always working towards providing excellent tailored solutions for each of my clients to meet and whenever possible exceed their requirements, within budget and deadline. I have wide experience in desktop application development, installation, troubleshooting, repair and customer/technical support for Windows based Operating Systems and application, data entry and Web design.
Over the last 7 Years, I worked on different types of platforms and technologies which includes SIP, VoIP, XMPP, NAT, netstat, Amazon Web Services, Wireshark, Windows 7/8, Windows server 2003, DHCP installation and configuration. I worked most of the years in support team, and gained good expertise in this field. I am seeking opportunities, and want to build right confidence with the clients.
Solutions architect and project manager with a strong focus on VOIP and voice driven applications including IVRs,pabx systems, and call center integration leveraging open source and closed source technologies to implement customised solutions. Flair for systems analysis and design with advanced communication and people skills. Specialties: Linux / Unix - Advanced Asterisk - Advanced VOIP - sip/iax -advanced Windows XP / Server - advanced Windows 7 - Intermediate Cisco routing/switches - advanced MSSQL - Intermediate MySQL - advanced Predictive Dialer systems - Advanced Excel - advanced c # - advanced Procurement / professional communication - advanced perl - intermediate Genesys Call Center Systems - Advanced Avaya - intermediate Current Roles / Achievements Responsible for all Voice / VOIP infrastructure across the OCIS group. Enhanced call handling efficiency by approximately 40% - via software upgrades and enhanced configuration. Developed enhancements to integrate with line of business systems and provide visibility on call patterns through visual tools. Added web based video conferencing, screen share and web chat to the portfolio of services available to all OCIS business users. Integrating Polycom auto provisioning systems with voice solution to make service delivery more robust and efficient. Currently developing intelligent routing systems for VOIP using EIGRP on cisco core devices. Integrating DUNDi, database functions, static variables from MySQL clusters with a self healing voip routing solution as the end goal
My core competency lies in complete end-end management of a new International long distance network operation & end to end connectivity with the International Carriers to exchange the traffic (International mobile calls or Voice calls), The traffic types are Inbound call, Outbound calls & Hubbing calls. (International origination & International termination) and I am seeking opportunities to build international carrier route (CLI Route & Non CLI Routes) from the ground up for you or your business.
Promotion or Branding and Reputation management services Seo Services ppc management Social media marketing Designing well-designed logos,animated logos, brochure, or website innovative graphics advertising, communication, and print requirements Banner Designs Layout and Formatting Artwork Services Development Service School/Colleage Management System Transportaion GPS System US Staffing Jobs & Recruitment portal Payroll or HRM System: SMS Solution Real esate E-commerce/social media sites/open source Voip Billing/SIP Dialer MLM Sites Logic ERP/ Software solution Mobile Apps Inventory Online recharge system. Third Party API Integration BUSINESS CONSULTING full range of consulting services Business Process Services Quality Engineering & Assurance Mobile app Android development iOS development VoIP Billing Solution VoIP Billing : Billing, Database & Web Interface Calling Card System Callshop PC Softphone iPhone Mobile Dialer Android Mobile Dialer Windows Phone Mobile Dialer