I worked in BPO call center companies in the past 2 years. I've been exposed in the industry of technology and telecommunications. I also have experience working as a virtual assistant. I created websites, Powerpoint presentations, and a lot of spreadsheet work. I have also worked as a customer service/technical support rep for AOL (USA), DirecTV (USA), and Telecom (New Zealand). These experiences have gained me English proficiency, people handling skills, and various workflows that involve computer operations. I can type with above average speed and accuracy. I have a high command of English skills such as speaking, writing, listening and reading. I have experience in mobile and computer troubleshooting, credit investigation, disputes, online payments, HTML, and different workflow tools. I can multi-task. I want to have these expertise match your job requirements.
Can work with less supervision Keen on detail Can grace even if under time pressure Artistic and creative Optimistic and can work with a team Knowledgeable in Microsoft office suites (excel, word, powerpoint) GOAL ORIENTED.
Hi, I use to work in the domain of comics artistry ( Hentai anim sketch) and cartoon artistry for fun., but now I'm looking forward to develop my career in this field. I have no restriction to work for adult cartoon books and comics. Samples of my work can be seen on request ! Thank you.
I am the thoughtful experienced leader and a thought-leader in my field to research, envision, design and help build a white glove customer experience for global clients, within me I have an ability to do hard work in very crucial situation even in any kind of time. I'm an excellent communicator with extensive customer service and support provided, a sales background and the ability to effectively present and advocate for my ideas. My Past Responsibilities have diligently entailed, but not limited to, the following: - Managing a strong team of telemarketers to take our Appts/Sales to the next level - Collaborating effectively with product managers, customers, co-workers and e-staff - Inspiring our team of telemarketers and team to be engaged, effective, and productive - Recruited, trained and motivated a team of appointment setters and sales force - Helped wherever there was a need or a gap to be filled - Helped develop flexible ideas, plans and scripts to ensure a simple and consistent marketing and sales end result - Have a solid philosopy and understanding of customers satisfaction and their needs - Very passionate about creating a world-class experience that serves and delights the customers complete needs by listening and then providing a service they can utilize - Discerned between solutions that provide real customer value, and ones that don’t - Helped colleagues succeed -- we’re all in this together! Skills -5 Years Experience of Telemarketing plus Appointment Setting that equals Expert Customer Service & Sales Skills -Deep experience in expert sales, telemarketing and appointment setting backed with a solid understanding of customer service best practices - Natural leader, strong communicator, and insightful - Proven experience connecting product goals to business goals - Strong background in gathering complex business requirements and translating these into effective tools and communicating and presenting these results to customers - Keen diplomacy aptitude based on listening, negotiating and collaborating within a broad team of strong personalities - Experience coaching and mentoring others in techniques of telesales - Entrepreneurial spirit and excitement around shaping the strategic thought of the company - Spoken with a Neutral, non accent English
As a Customer Care Specialist, I am very concern with the quality of my job. I am very professional and punctual on schedules because I care and respect each others time. When I was a Billing Specialist on a satellite cable company I always make sure that they fully understand their concerns by educating them about their monthly bill and informing them more about what the product can do for them. I also give short and clear instructions on how to fix a computer issue when I worked with a computer manufacturer as a Technical Support Specialist. I also have experiences working as a Banking Specialist. They have a very strict company policy. I was able to help people about their bank transactions by explaining it to them in a cheerful but professional manner. I lot lots of other experiences as a Specialist that I love to share with you. I want to let you know that I will take the job seriously.
Christopher M. Agency Contractor
I worked as a TSR for one of the biggest internet provider (Verizon) in United States for 2years then i got promoted to be a language specialist and product trainer for another TSR account (HP Desktop). I have been very successful in this call center industry, because of the American culture that i inherit from growing up in Houston Texas USA for 12years. MY main goal in this industry is to manage my own team and mold them to be excellent agents.
Samuel Rogers Agency Contractor
We want to provide IT Outsourcing and other IT services to you at affordable rate with the best quality. Here are some of our services we provide to our clients and some other information: -Maintain the MidWest Field and Coordinate Field Service Techs to be onsite at a specific time set forth by the client for technical services. Which this also included myself. -Data Entry, Remote Support and Service, Network Administration, Personal Assistant, Research, Online Order Processing, Training, bookkeeping, and other outsourcing services -Repair, maintain, and upgrade of computer workstations/servers, phone systems, printers, and other periphals -Network Management including using Active Directory and Microsoft Exchange -Manage Part Orders -Project Management for Roll-outs for Major for major clients and video conferenced for different locations to provide the best possible support. -First Point of contact for any possible emergency. -On Call 24/7/365
I worked in various BPO companies, as a Sales Representative, Collection Analyst, Technical Support Specialist and Health Care Associate. From those wide variety of experiences and niches, I've been able to grow and gain wide range of skills which which'll be useful for Online businesses. I aim to provide excellent services and seek for more opportunities to continue growing.