Please be advised: 1. I do not spam application to every position I see. If I applied to your job, it means I have gone through your ad, assessed my abilities and came into conclusion that I can be of a beneficial service to you. 2. I bid with quality in mind. Decide yourself: you can hire someone who does it cheap and with no quality, resulting in headaches and missed deadlines/project milestones, or you can hire me and save yourself some headache and money. Community forums are full of employers posting about lessons learned after hiring the cheapest bidders. Remember: Those that do not value THEIR own time/energy will not value YOUR business/task. --------------------------- You can see my previous experience below, however, I have changed my career and now pursue what I have always dreamed to do, programming / web development. Currently employed full-tme by a US company as a web-developer I feel comfortable with languages/frameworks described in title, and have no problem picking up new ones / existing code. I offer 1 week trial on half pay to prove the point. *Skills, traits and abilities: Java, Ruby, Ruby-on-Rails, JS, AngularJS and other languages/frameworks is what I use every day to complete various tasks ranging from back-end server code to front end SPA implementations. - English Proficiency: On par with native speakers - Fast learner (on past occasions I have taught myself some basics(as well as some advanced aspects) of 3D modeling and Audio/Video editing within two weeks when the work demanded such skills) If yyou need me to pick up a new framework, I will do so in a very short time. - A natural talent of understanding how things work, how people think and what needs to be done. I never get confused by anything new to me. - Flexible personality: one year spent abroad (United States) in new environment and different culture taught me the biggest lesson: There are no good and bad things, only different things exist. I value and honor all personalities and do my best to blend into the existing work environment and team culture. FLEX (Future Leaders Exchange) program is sponsored by US State Department. --------------------------- PAST EXPERIENCE *Past duties include: Staff management; Negotiating with corporate clients; Weekly, Monthly and Annual Reports (including Vendor reporting); Vendor relations; Administrative support for General Manager; Competitor research; Marketing and sales strategy; Translation(English-Russian-Georgian Pairs); SEO Content Creation; Usability Testing/QA for www.TryMyUI.com, scanning and faxing, other office related duties. Thank you in advance for your interest in my services
chat support Job Cost Overview
Typical total cost of oDesk chat support projects based on completed and fixed-price jobs.
oDesk chat support Jobs Completed Quarterly
On average, 158 chat support projects are completed every quarter on oDesk.
Time to Complete oDesk chat support Jobs
Time needed to complete a chat support project on oDesk.
Average chat support Freelancer Feedback Score
chat support oDesk freelancers typically receive a client rating of 4.60.
I have been in Business Process Outsourcing for more than 5 years and provided an Excellent Customer Service not only to our customers and clients but specially to other call center representatives as a supervisor in the operations. A hardworking person, multitasking, dedicated, resourceful and a fast learner. I am very good at decision making and offers solution rather than complaining. I am looking for a long term job. As a supervisor, my duties and responsibilities are: - Attend to a client conference calls and meetings for updates. - Make sure that my team's needs are taken care of; from their performance to their payroll (Admin Task). - Provide feedback and coaching to make sure that the agents are motivated to perform beyond the expectations. - Take escalated calls. - Create and update different types of reports in an excel file and send it via Email. - Take Inbound call at least an hour per week. - Make an outbound calls for follow up. - Evaluate the quality of the agents call per week and identify the root cause of the agent's behavior that caused their performance.
Marybelle Joy Escuadro Agency Contractor
A dedicate person with 3 years experience in the call center industry. I do phones calls, emails, live chat and administrative tasks. I can do it all and I absolutely love every minute of it. I enjoy interacting with people. I am also very organized and proficient. I maintain a high level of professionalism in everything I do. You could always feel confident that your company is being well represented as long as I am on your team! I have worked as a Technical Support Representative for a year. I also worked for Hot Bud Nutrition as a CSR (phone,email and chat support) and as an Admin assistant as part of the human resources department - full cycle recruiting from sourcing candidates, screening, conducting telephone interviews, as well as formal interviews and extending offers. I also worked at Vimax Group Inc , I do outbound call for account management, billing and order processing. I also handled inbound calls for billing issue. I am also a trained email and live chat support agent. I also worked with a real estate company as a review collector, admin assistant, inbound call agent and appointment setter.
I have worked in the IT industry for over 15 years. I am a Certified Computer and Network technician. I pride myself in working hard, and precise to get whatever task completed in a quick, and professional manner. I have worked in customer service, sales, technical support, and many other fields for over 10 years. Whatever you need, I will get it done efficiently and accurately. I always push to learn everyday. There is always something new to learn!
I always contribute my skills and abilities for the development of the company. For that I will use my skills, qualities and make the path of success. Possess practical sense of priorities and the action needed to finish immediately. Currently looking on Long-Term Projects or Task. Part-Time always still welcome. I am Knowledgeable in: Researching Business Profile information - Google/Yahoo/Linkedin/Yelp/Yellow Page/Manta Twitter/Facebook/Google Plus/Yahoo Local & etc... Active Directory. Data Entry - Gmail, Godata feed, Profile Creation Backlink, gathering item info from eBay porducts, Word convert to PDF, Data/Yellow Page scrape, Listing agent,Microsoft office excel and Google docs excel.Google places. I am not asking my client for a huge wage i just want a position where my contributions count and my efforts are appreciated.
Hello, I am a full time contractor and I want to become a valued employee of a company / client. I want to make a difference and I'm willing to work hard to achieve this goal by doing challenge my experience and skill. as if , I can to arrive crucial target and build good relationship with buyers, this is my promise . I can be a great factor to their success.
Customer satisfaction is vital in doing any kind of business. Following policies and abiding every rule set forth by the company is also important. Giving the best customer service and experience one can offer can make a great appeal and impression to any customer. Thus, active listening and giving empathy can make us understand and connect to any customer we are talking to. Also, we must always make sure that we are doing things accurately as fast as possible.