Technical Documentation Professionals & Consultants

Showing 9 freelancers

Technical Documentation Professionals & Consultants

Showing 9 freelancers

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Last updated: March 1, 2015

  • Systems Analysis and Translation Professional

    Hands-on business/systems analyst with demonstrated success in implementing and managing system solutions. Special expertise lies in problem solving, workflow systems analysis, and user training. Skilled problem-solver with a common sense approach, keen understanding of complex issues and the ability … more

    Hands-on business/systems analyst with demonstrated success in implementing and managing system solutions. Special expertise lies in problem solving, workflow systems analysis, and user training. Skilled problem-solver with a common sense approach, keen understanding of complex issues and the ability to implement effective solutions. Promotes a “can-do” style that motivates others to deliver their best and inspires high levels of productivity and efficiency.  less

    spanish software-qa-testing sql technical-support technical-analysis technical-documentation windows-7-administration 00 more less
    • $20.00 HOURLY RATE
    • 5.0
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 3 TESTS
  • Mr.

    I am very proud of and have either worked for or delivered for various large corporations and giants in the industry, or their clients.   I work/delivered for one of the largest: • Leading advisory service organizations (South Africa, US, and … more

    I am very proud of and have either worked for or delivered for various large corporations and giants in the industry, or their clients.   I work/delivered for one of the largest: • Leading advisory service organizations (South Africa, US, and Australia)(2 of the Big 5) (Deloitte & PwC); • Social media company in the World (US) (Twitter); • IT Networking companies in the World (US) (Cisco Systems & Alcatel-Lucent); • Health care providers in the US and Australia (WellPoint & DoH); • Nuclear Energy provider in the US (Exelon); • Financial institution in South Africa (Old Mutual Group); • Criminal investigation unit in South Africa and Australia (SIU); • Gold and Platinum mining company in South Africa with global operations including US, Asia and Australia (GoldFields); • Municipality Government in South Africa (City of Johannesburg); • Largest carrier and internet service provider in Australia (AAPT & Telecom NZ Group); • Largest carrier and internet service provider in New Zealand (Telecom New Zealand ); and • Sole provider of NEC/Nitsuko PBX equipment in South Africa (Logitel Telecom). I have significant experience in the Telecommunications, Networking and Computing environments spanning the Telecommunications, Financial Services, Public Sector and Business Consulting service industries. As part of several of the projects I worked on, over the last 13 years, I gained Management, Team Leading, Project Management, technical design, implementation, operational, hardware and application specific skills. In most of my delivery efforts I almost always had to deal with vendors (software or hardware), integrators and internal departments, most of the time being absolutely crucial to delivering a successful projects. In my profession I am almost always advising, managing projects and/or staff, procuring, or recommending applications, tools or services. I support my clients in their many endeavors and delivery activities that enhance their operations or organization. I have a solid technical background established from years of experience in the technology industry which started in the Telecoms industry. I have also managed and operated various IT operations/departments both private and public sectors. I have the skills and capabilities to manage IT, consulting-based or systems related projects.. Let me help you with your project, hire me today!  less

    translation-afrikaans-english technical-documentation technical-analysis technical-writing technical-support itil business-proposal-writing business-it-alignment data-center-operations technical-editing 00 more less
    • $55.56 HOURLY RATE
    • 5.0
    • 0 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 2 TESTS
  • Senior Software QA Engineer with Programming Knowledge

    Since July 01 2005, I have been immensely doing the SQA works with some large domains like: Banking, ERP, Insurance, VoIP Telecom Billing and various types of Mobile Applications (including Gamming Software) based on Dot Net, J2EE & J2ME platform having … more

    Since July 01 2005, I have been immensely doing the SQA works with some large domains like: Banking, ERP, Insurance, VoIP Telecom Billing and various types of Mobile Applications (including Gamming Software) based on Dot Net, J2EE & J2ME platform having Oracle, MS SQL Server, MySQL and PGSQL as Databases. I have earned a very nice experience on making world-class Help System especially for VoIP Telecom software and for many Mobile Applications using a Microsoft tool Help & Manual and a TechSmith tool SnagIt that has helped me a lot to get aligned with the world’s top most Help file makers. Within my endeavors I have developed test plan & QA project plan, test cases and test scenarios from design document and other stakeholders. I have also located, documented and tracked bugs using highly efficient in-house defect management system Bug Buster, JIRA and Eventum. From Icon and EyeBill I have earned a full-fledged experience on building and maintaining SQA infrastructure, resource and processes. Here, I also learnt how to maintain testing server and test environment. Now, at SDSL (afriGIS) - I have been implementing the world-standard SQA & Documentation that have already been praised by the world renowned clients like: Nexcom Telecommunications USA, Ficall UK, Vodaphone UK. I had been certified by the Microsoft Corporation (MCP certification) on MS SQL Server and ASP.Net with VB.Net in 2004 and in 2005 respectively. I also performed some development works using C#.Net for Banking software. Gaining knowledge on Dot Net technology in these ways always provides me an extra confidence to perform outstanding testing on the projects developed using Dot Net languages especially. The above short-listed words are the secret I dare assuring the greatest attraction of the users to the software I make the Help File for and do the QA works on to assure the optimum quality of the products with almost 100% accuracy. Now I am eagerly waiting for some more complicated domains to be more expert in my arena. My Key Power: a. Automation Test Tools: Selenium, WebCruiser, loadUI, JMeter, SeeTestAutomation, Test Complete, Selenium, DotNet Load Testing Tool, BrowserStak, IETester, Web Page Validator, WEBPAGETEST, WebSiteOptimization, pingdom, linkvendor, vertain, iwebtool. b. Doing research on Web Security c. Development knowledge using Java, ASP.Net with C# 2012 & SQL Server 2008 R2. d. Well recognized profound English skill set. e. Creating Help Manual (Appreciated by clients worldwide and by the top managements of AfriGIS, & EyeBill). f. Creating superb Video Tutorial using DemoCreator g. Release Notes, Functional Spec, Requirement Spec, Test Plan (Appreciated by clients worldwide and by the top managements of AfriGIS, & EyeBill), Test Cases (maintaining test philosophy and proper permutation and combination) and Deployment Guide (How To Install, How To Run, How To Uninstall & How To Update). h. Wiki (A-Z of Wiki) Development. i. Implementing & maintaining world-class Software Quality Assurance. j. Databases (especially Oracle and SQL Server). I have the experience also with MySQL and PGSQL k. Vendor Certification (ASP.Net, SQL Server) l. Class Diagram, Flow Diagram m. Completed PMP, Six Sigma & TQM courses at bdjobs Training Center. n. Project Management Documents based on PMP & Prince2. o. Microsoft Project, Smart Draw, MS Visio, MS Office. p. Primitive Programming Knowledge (c, Java, C#, ASP.Net). q. Knowledge on Protocols. r. Outstanding team player. Always respectful to other teammates. s. Capable of playing multiple roles like: QA Engineer and Document Writer (internationally appraised). t. Very high standard communication skills in English both in Oral and Written. u. Experienced of working with around 20+ projects for foreign clients. v. Programming knowledge with RDBMS (MCP in SQL Server and ASP.Net) knowledge. w. Very good understanding of SDSL and STLC. x. Able to make/write work with requirement specification, functional specification, use cases and translate them into testing specification. y. Expert user of various test/bug tracking software like: Unfuddle, JIRA, Bug Buster, Eventum and BT.Net. z. Highly capable of working with multiple projects simultaneously. aa. Able to collaboratively work with multi-disciplinary teams. Considering my above details, I strongly believe that you would be kind enough to allow me to face an interview with you.  less

    software-testing technical-documentation html css oracle-database mysql mediawiki selenium usability-testing web-testing functional-testing user-acceptance-testing users-guide-writing test-automation test-case-design automated-testing black-box-testing database-testing manual-testing regression-testing translation-bengali-english translation-english-bengali google-spreadsheet spreadsheets word-processing google-adwords microsoft-excel-powerpivot microsoft-word six-sigma ab-testing microsoft-project 00 more less
    • $11.11 HOURLY RATE
    • 5.0
    • 0 HOURS
    • NIGERIA
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Subject Matter Expert

    Hi, I have good experience in Software Development Life Cycle & Software Test Life Cycle methodology to maintain high Quality standards in your organisation. I have worked for ATT.com, the biggest network provider in USA for eCommerce solutions, in Agile … more

    Hi, I have good experience in Software Development Life Cycle & Software Test Life Cycle methodology to maintain high Quality standards in your organisation. I have worked for ATT.com, the biggest network provider in USA for eCommerce solutions, in Agile Software development and scrum. I have been working with my clients as a business and functional analyst. Testing Skills-  Unit Testing  System Integration Testing (SIT)  System Testing (ST)  Functionality Testing  Regression Testing  Usability Testing  User Acceptance Testing (UAT)  Manual Testing  Web Testing  Black Box Testing  Smoke Testing  Sanity Checks  Build Deploy  Client Side Compatibility  Accessibility Testing - Reporting  Testing on different browsers of different versions( Chrome, IE, Safari, Firefox, iOS, Android, Windows Phones)  Testing VOIP applications and Telecom softwares (CRM, OMS, Telegence)  Verification and Validation, Developing and Maintaining Test Procedures, Requirement Traceability Matrix etc Tools and Languages : - Mobile Apps Testing(Android, iOS, Windows- Emulators and hands on) - C, C++, HTML,CSS, jQuery, Javascript, PHP, Python - MySQL, TOAD - Test Management Tools - Hp Quality Center, TestRail QA - Test Automation Tools - Selenium , QTP, TestComplete - Defect Tracking tools - Jira, BugZilla, QC - Accessibility Testing - HTTP Fox , Fire Bug, Fire Eyes - SoapUI, Remedy, Winscp, XML Validations in ATG, Reporting- Web Trends Feel free to drop me a message if you need help for your project. Thank You  less

    test-case-design black-box-testing functional-testing manual-testing regression-testing software-testing user-acceptance-testing web-testing usability-testing unit-testing software-qa-testing hp-quality-center atlassian-jira scrum agile-software-development game-testing technical-documentation 00 more less
    • $32.22 HOURLY RATE
    • 3.7
    • 2190 HOURS
    • INDIA
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 2 TESTS
    ASSOCIATED WITH:
  • Network Administration, CRM Expert, VoIP Specialist, Technical Support

    Expert in developing systems and strategies for CRMs (Expert with Zoho CRM), business development, and executive administrative operations; As an Engineer, I design networking solutions and provide technical support in regards to this. With mission to provide prompt, accurate professional … more

    Expert in developing systems and strategies for CRMs (Expert with Zoho CRM), business development, and executive administrative operations; As an Engineer, I design networking solutions and provide technical support in regards to this. With mission to provide prompt, accurate professional service to employers & a well qualified expert in the following areas: - Zoho CRM Implementation - Custom Apps using Zoho Creator - Integration of Zoho CRM with Zoho Invoices/Projects/Quickbooks/Outlook & - - 3rd Party Applications - Website Design / Wordpress Expert - VoIP Protocols | SIP | H.323 | Worked with an Internet Telephony Service ------ Provider Company - TrixBox Implementation / Setup / Configurations / Troubleshooting - Elastix Implementation / Setup / Configurations / Troubleshooting - Asterisk Implementation - Twillio Integration & App Development - IfbyPhone Integration & App Development - Customer Support Engineer | On Field Experience - Microsoft Office Suite | Expert - MS Exchange - Zimbra / Setup / Configurations / Troubleshooting - Vici Dial / Setup / Configurations / Troubleshooting - Go Auto Dial / Setup / Configurations / Troubleshooting And providing attention to detail, responsiveness and accuracy as a dedicated, ambitious professional with expertise in building client relationships through innovative and highly focused communication techniques.  less

    asterisk crm elastix vicidial trixbox cisco-voip windows-7-administration wordpress zoho-crm technical-documentation technical-support call-center-management helpdesk-support 00 more less
    • $11.11 HOURLY RATE
    • 3.1
    • 0 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 3 TESTS
    ASSOCIATED WITH:
  • Software Engineer

    Creative, innovative, cooperative and agile minded person, seeking an opportunity to work as a software Engineer. I look forward to enhance my expertise in “Software Development” and improve other relevant skills as well. My dream is to have hands-on experiences … more

    Creative, innovative, cooperative and agile minded person, seeking an opportunity to work as a software Engineer. I look forward to enhance my expertise in “Software Development” and improve other relevant skills as well. My dream is to have hands-on experiences in as many as technical projects as I can post which I become well adept at the skill I have chosen to work upon.  less

    javascript presentation-design technical-documentation requirements-analysis python web-design html5 django-framework business-plans css3 00 more less
    • $12.00 HOURLY RATE
    • 5.0
    • 0 HOURS
    • BANGLADESH
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 1 TEST
  • Product Specialist

    My goal is to help support the structure of business, with reinforcement from technology and provide the solutions needed to achieve specific milestones. Over 16 years I have developed a vast range of experience and skills with applications starting from … more

    My goal is to help support the structure of business, with reinforcement from technology and provide the solutions needed to achieve specific milestones. Over 16 years I have developed a vast range of experience and skills with applications starting from Windows 3.11 up to and including current operating systems. For the past 5 years I have been working on mobile application integration and research for small, medium and large businesses to increase productivity while lowering operating costs with an emphasis on the Entertainment and Video Game industry.  less

    software-testing technical-support salesforce-app-development technical-documentation technical-writing technical-analysis call-handling graphic-design creative-writing android-app-development 00 more less
    • $13.33 HOURLY RATE
    • 5.0
    • 3 HOURS
    • UNITED STATES
    • LAST ACTIVE
    • 5 PORTFOLIO ITEMS
    • 5 TESTS
  • Linux Servers AWS Cloud Hosting Security CPanel Plesk VOIP PenTest

    Since 2001, I have been dedicatedly working with Linux Operating Systems & Open Source. Services Provided ::- Deployment, Configuration, Security, Hardening, Monitoring, Performance Tuning, Troubleshooting of Linux Server Roles AWS – Amazon Web Services Migration of Servers Hosting Panels like WHM/CPanel, Plesk … more

    Since 2001, I have been dedicatedly working with Linux Operating Systems & Open Source. Services Provided ::- Deployment, Configuration, Security, Hardening, Monitoring, Performance Tuning, Troubleshooting of Linux Server Roles AWS – Amazon Web Services Migration of Servers Hosting Panels like WHM/CPanel, Plesk etc Asterisk Dialers, VOIP and Call Center Solutions Customization of Linux Kernel & Distro with Rebranding Faculty of Post-Graduate Degree in Computer Sciences. Firewalls & Gateways Linux HPC - High Preformance Clusters Remote Server Support & Troubleshooting L3/L4 Security Auditing of Servers & Websites Cloud & Virtualization Technical Writing VPN - Site-to-Site, Road-warrior Vulnerability Assessment & Penetration Testing Kayako  less

    plesk whm cpanel lamp-administration vicidial trixbox asterisk vpn security penetration-testing mail-server-implementation apache-administration mysql postfix openvpn linux-system-administration redmine firewalls exim spamassassin awk unix-shell dns ssh ssl ubuntu technical-support technical-writing technical-documentation virtualization vmware-administration bacula mediawiki network-security nagios unix-system-administration snmp operating-systems-development magento windows-administration squid haproxy dhcp moodle samba ldap clustering apache-tomcat amazon-ec2 amazon-web-services subversion iptables svn git redhat-administration bash-shell-scripting xen-hypervisor 00 more less
    • $16.67 HOURLY RATE
    • 4.8
    • 2745 HOURS
    • INDIA
    • LAST ACTIVE
    • 14 PORTFOLIO ITEMS
    • 4 TESTS
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