BPO Call Center Freelancers

Showing 7 freelancers

BPO Call Center Freelancers

Showing 7 freelancers

  • Wordpress/ PHP / Magento / HTML / CSS

    Successfully Completed 500 Hours in Odesk. My last 3 year experience shows clear picture of my abilities which included Content writing, SEO(Search Engine Optimization), Wordpress, Wordpress content management, Wordpress, Magento Shopping Cart Development, Magento themes and web marketing.I … more

    Successfully Completed 500 Hours in Odesk. My last 3 year experience shows clear picture of my abilities which included Content writing, SEO(Search Engine Optimization), Wordpress, Wordpress content management, Wordpress, Magento Shopping Cart Development, Magento themes and web marketing.I am a quick learner who can learn and give accurate results on given time my Odesk's tests and skills are transparent no misrepresentation are mentioned in my profile. Over my last working experience I have created many presentations and projects related to finance and technical writting. Following are my computer related skills:- Wordpress PHP Mysql HTML Adobe Photoshop Magento CSS  less

    wordpress php magento wp-ecommerce logo-design bpo-call-center 00 more less
    • $8.89 HOURLY RATE
    • 5.0
    • 660 HOURS
    • PAKISTAN
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 5 TESTS
  • Technical Support and Customer Service Professional

    I have 5+ years of Customer Service / Technical Support experience in a Call Center environment. Being part of the BPO industry in the Philippines, I have been armed with skills in communicating with different types of customers through phone, mostly … more

    I have 5+ years of Customer Service / Technical Support experience in a Call Center environment. Being part of the BPO industry in the Philippines, I have been armed with skills in communicating with different types of customers through phone, mostly to help with their technical concern. I am knowledgeable with the internet and other networking technologies. I am professional in all manner.  less

    customer-service technical-support phone-support administrative-support bpo-call-center teaching-english telephone-skills translation-english-filipino 00 more less
    • $5.56 HOURLY RATE
    • 5.0
    • 117 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 2 PORTFOLIO ITEMS
    • 9 TESTS
  • CSR/LiveChat/Email Support/VA/SEO/Tech Supp

    What is my priority? TO ENGAGE A WONDERFUL WORKING RELATIONSHIP WITH MY CLIENT IN ODESK. I am multiskilled and a quick thinker. My experience as a tech support and customer service rep with some prestigious companies like Time Warner Cable … more

    What is my priority? TO ENGAGE A WONDERFUL WORKING RELATIONSHIP WITH MY CLIENT IN ODESK. I am multiskilled and a quick thinker. My experience as a tech support and customer service rep with some prestigious companies like Time Warner Cable Internet and AT&T are one of those great clients I worked with. I have been in the industry that long and that made me confident enough to develop some more skills that gave me a great leverage to build a homebased career. I am competent in everything I do and my goal is to always deliver a "WOW" customer service satisfaction. I am using all wired DSL internet of 5mbps and have backups for Internet (usb dedicated sticks and 4g from my iPhone). My last job was with an Ecommerce where I handled phone support, email and live chat support. Below is an overall summary of my valuable work experience: • Virtual / Personal Assistant • Customer Service / Technical Support • Live Chat Support • Project Management • Email Management ( Web based/Email Clients) • Wordpress/Blogger Management • Web Research and Data Entry • Training Newbies/Tutorials & Walkthroughs • Creating Knowledge base and Online Notes for the Team • Team Management Check out my online resume here, http://stylepinay.wix.com/homeoflovelifestyle#!my-resume/c1mkn  less

    customer-service telephone-skills email-handling telemarketing remoting mac-os-app-development google-searching internet-research illustration blog-writing windows-phone social-media-marketing technical-writing dsl-troubleshooting phone-support inbound-marketing technical-support crm opensocial chat-support seo wordpress blog-commenting web-design web-content-management photo-editing administrative-support virtual-assistant windows-administration facebook-marketing call-handling call-center-management bpo-call-center 00 more less
    • $6.67 HOURLY RATE
    • 5.0
    • 2110 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 21 PORTFOLIO ITEMS
    • 10 TESTS
  • Customer Service | Link Builder | Data Entry Specialist | Telemarketer

    Although perfection is hard to attain but at least I make it to a point where everything I do is something close to it. No human is perfect and so do I but I make the most of everything I … more

    Although perfection is hard to attain but at least I make it to a point where everything I do is something close to it. No human is perfect and so do I but I make the most of everything I do. I have had several Data Entry Jobs and I can assure outstanding outcome of a certain project. I was a Chief Operations Head in a Computer Store, handles Software and Hardware related problems and tackles customer related concern.  less

    microsoft-excel database-programming data-entry seo link-building adobe-photoshop adobe-lightroom bpo-call-center 00 more less
    • $3.89 HOURLY RATE
    • 4.7
    • 41 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 1 PORTFOLIO ITEM
    • 5 TESTS
  • Proficient in Data Entry

    I am an I.T. graduate and have experience working in Du Ek Sam, Inc company. I was a Receptionist from November 5, 2013 to July 31, 2013. I know I can make use of my skills about Data Entry … more

    I am an I.T. graduate and have experience working in Du Ek Sam, Inc company. I was a Receptionist from November 5, 2013 to July 31, 2013. I know I can make use of my skills about Data Entry position where my skills in spreadsheet development and troubleshooting can help you and improve my efficiency and enhance profitability. I have a good internet connection at home and I have a typing speed of 40-45 wpm.  less

    customer-service data-encoding data-entry call-handling bpo-call-center call-center-management good-data technical-writing 00 more less
    • $2.22 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 0 PORTFOLIO ITEMS
    • 2 TESTS
  • Intermediate IT Customer Implementation Coordinator

    -Work multi-task and deliver complex solutions to customers throughout the region. -Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. -Guides customers in case resolution, and/or perform troubleshooting and recover procedures on various … more

    -Work multi-task and deliver complex solutions to customers throughout the region. -Works on problems of diverse scope where analysis of data requires evaluation of identifiable factors. -Guides customers in case resolution, and/or perform troubleshooting and recover procedures on various IT products using intensive environment setup and simulation. -Exercises judgment within generally defined practices and policies in selecting methods and techniques for obtaining solutions. - Create technical solutions and knowledge base documents. - Follow-up on open issues with customer. - Setup connection using Trading Grid and Enterprise using Unix code - AS2, FTP, HTTPS connection setup - Create a weekly report in Excel to track all action that has been done for all the projects. - Setup a callback schedule and contact them to further assist them in their issue. - Accept supervisor call to attend to the customers need - Collate call drivers and find a solution to lessen the common issue - Creating a report using excel and provide an accurate data for reference. - Assist customer in setting up a network connection - Check and troubleshoot Internet connection - Provide support options that includes transferring to the right department for appropriate troubleshooting - Help in developing the agents approach to an issue by providing proper call handling to common problems that customer is calling about. - Providing options on how to provide quality service - Calibrate the call of agent and discuss the opportunities and strength to be applied in the production floor. - Assist new hire people in handling their customers issue and processes. - Assist in setting up customers’ dsl service and at the same time troubleshooting of connection - Setup dispatch for the customer to have a live technician to their place to do the troubleshooting - Assist and give opportunities to agents having problem with the process. - Relay information to team members given by supervisor -To provide and explain the customers billing information. -To help customer in providing options in making payment. -Activation and at troubleshooting of their mobile phone.  less

    virus-removal cisco-routers electrical-engineering adobe-photoshop windows-movie-maker microsoft-excel microsoft-word microsoft-powerpoint microsoft-visio unix-system-administration ftp oracle-siebel-crm call-handling call-center-management bpo-call-center email-handling email-technical-support teaching-english computer-networking network-administration network-planning tagalog translation computer-assembly computer-maintenance computer-repair computer-hw-installation 00 more less
    • $5.00 HOURLY RATE
    • NO FEEDBACK GIVEN
    • 0 HOURS
    • PHILIPPINES
    • LAST ACTIVE
    • 6 PORTFOLIO ITEMS
    • 6 TESTS
loading